Retail TouchPoints

FEBRUARY 9, 2022

Many luxury brands communicate their heritage and the promise of an elevated shopping experience via store design: traditional colors, subtle lighting and deep carpets that create a high-end hush. It can be a unique, engaging shopping experience that they can’t do in their main stores. Another issue is permitting.

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Retail TouchPoints

MARCH 1, 2024

While the retailer will be focused on improving existing store experiences at scale moving forward, Best Buy is planning to “open a few additional outlet centers and new formats to continue to test two important concepts,” said Barry.

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Retail TouchPoints

NOVEMBER 7, 2023

WHP also will build up the brand’s presence in Mexico with IB Group and grow its brick-and-mortar footprint in Central America via its partnership with Fastco , including four new Express stores in key locations through 2026. The company also plans for shop-in-shop experiences in Mexico and Indonesia.

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Retail TouchPoints

OCTOBER 4, 2023

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population. Brands that typically take the large-format route are adopting smaller footprints in residential neighborhoods.

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Retail TouchPoints

MARCH 7, 2024

Accomplishing this feat requires more than the familiar mantra of right product, right price, right location and right time: it requires an emotional connection via storytelling, nostalgia and a sense of brand history , according to Ryan Harmon, President and Chief Creative Officer of Zeitgeist Design & Production.

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Retail TouchPoints

MARCH 20, 2024

While ecommerce gave consumers speed and convenience, consumers realized that it simply could not replicate the ceremony that can be created in stores — and this is one area where luxury brands really shine, according to Plenert. Now that consumers have come back into the stores, everybody really wants an experience,” Plenert said.

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Retail TouchPoints

APRIL 19, 2022

Located within its Emirati cultural hub, Zeman Awwal, the market, open April 12-30, 2022, will celebrate Ramadan traditions through jewelry, fashion, arts, crafts and culinary experiences. Unique handmade pieces by artisans and craftspeople will be available along with movies for kids and families.

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Retail TouchPoints

JANUARY 27, 2023

A modern staircase featuring dichroic glass (which gives off two different colors) connects the sixth and seventh floors to create a seamless men’s shopping experience. In a centrally located atrium space, the department will showcase emerging designers and new-to-Saks brands on a rotating basis.

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Retail TouchPoints

MARCH 9, 2022

Retailers need to expand beyond the generic retail spaces of the past in order to maximize for shop-ability, safety and profitability. Focus on Shop-Ability. We have all seen beautiful and edgy store designs, but how did their performance last over the long term? Creating a Compelling Gathering Space. and internationally.

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Retail TouchPoints

NOVEMBER 20, 2023

Brick-and-mortar is also a lifetime value driver, so we want to make our shopping experience so versatile that it almost doesn’t matter which channel you use. With stores we also can provide] a really good customer and brand experience: NPS scores for in-store customers are anywhere from 10 to 30 points higher [than for other channels].

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Retail TouchPoints

APRIL 3, 2024

Utilizing these platforms for promoting giveaways, contests or countdowns directly on your signage further incentivizes shopper participation, creating a lively and interactive shopping environment. Depending on your location or target demographic, both options can be very valuable for your customers.

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Retail TouchPoints

OCTOBER 12, 2021

Now the retailer is ready to resume rolling out more enhanced brick-and-mortar locations, starting with recent store openings in Paramus, N.J. Over the next seven to eight years , the retailer plans to refresh its entire fleet of 850 stores. Our mantra is, we never want to give our customers a reason to shop elsewhere.

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Retail TouchPoints

SEPTEMBER 22, 2022

The intersections between where we eat, work, live and shop are where the magic of an experience unfolds and where we can truly elevate the experience of customers through meaningful engagement and entertainment,” said James Farnell, Partner and Retail Practice Leader at Little.

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Retail TouchPoints

DECEMBER 22, 2023

Engaging with shoppers in real time as they leisurely walk through your store is essential for creating lasting connections that go beyond checkout — and keep them coming back for more. When an item is out of stock, for example, endless aisles let in-store shoppers use online channels to order those items to be shipped to them directly.

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Retail Next

APRIL 1, 2021

Today, retailers and brands need to support their customers how, when and where they want to shop. I like to believe tech is helping to bridge the journey because of the customer – to optimize operations, processes, procedures (back of house and front of house) across all touch points to create a connected retail experience.

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Retail TouchPoints

OCTOBER 31, 2023

Now that American retailers are shuttering stores and losing billions of dollars because of shrink, it is time for a sharper focus on the “journey” of another group entirely — retail criminals. Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too.

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Retail TouchPoints

MARCH 6, 2024

Today’s bright, attractive and squeaky clean C-stores, which are, as a colleague of mine once put it, “the last place on Earth where you’d expect to find a shriveled hot dog on a roller.” Certain locations even boast their own outdoor athletic fields. Design-forward approaches taking hold across the hospitality sector.

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Retail TouchPoints

MARCH 19, 2024

His shop became a magnet for celebrities like the Beatles, Bob Dylan and Farrah Fawcett, seeking items that were distinctive, unique and in style — or more often, ahead of the trends. Fred Segal, the namesake of a retail brand that helped define California style in the 1960s and 70s, was known as the “Curator of Cool.”

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Retail TouchPoints

OCTOBER 31, 2023

“We’ve invested over $9 billion in the past two years to upgrade more than 1,400 stores across the country. Each store is designed to deliver a more modern shopping experience and improve the lives of our associates and customers from the moment they step into the new space.

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Retail TouchPoints

AUGUST 6, 2020

Artificial intelligence (AI) and augmented reality (AR) can give retailers the tools they need to transform physical stores into intelligent digital environments that provide employees and shoppers access to mobile applications that will enhance the in-store experience. AR Merchandising. Employee Training And Tutorials.

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Retail TouchPoints

SEPTEMBER 13, 2023

Target has entered a long-term partnership with Kendra Scott to launch an exclusive collection and dedicated shopping experience. Target stores in Edina, Minn., Katy, Texas and Austin Arboretum in Texas will be flagship locations for the partnership, offering expanded assortments and experiences. Debuting on Oct.

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