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A Pea in the Pod Returns to Physical Retail With Locations in NYC and Chicago

Retail TouchPoints

Maternity retailer A Pea in the Pod has returned to brick-and-mortar with stores in Chicago and New York City. The two shops will carry an assortment of maternity and nursing apparel from leggings to bras, with associates on hand to provide complimentary bra fittings, style advice and other assistance.

Returns 259
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Opinion: Don’t make your returns problem an experience problem

Inside Retail

Online shopping has surged by 30 percent since the pandemic began and the share of e-commerce as a purchasing platform is continuing to grow. However, this approach is short-sighted and ignores the clear message that returns are sending us. Convert returns into loyalty. Your returns process is part of your customer experience.

Returns 246
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Sustainable shopping: what options are available to retailers?

Retail Focus

If you walk up and down the aisles of supermarkets, clothes shops or even furniture stores, you will notice that more brands are shouting about their commitment to protecting the environment, be it via packaging or marketing messages. The Lidl Return Scheme trial will run in participating Glasgow stores from 8 February to 11 August.

Shopping 162
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How 99 Bikes plans to return to profit with an electric-powered push

Inside Retail

This fleet of electric bikes that travel around the country gives everyone the chance to experience riding them on location for free,” Andrew Garnsworthy, CEO of 99 Bikes’ parent company Pedal Group, said. We want to be known as the world’s most approachable bike shop”. The company achieved an 82.6,

Returns 130
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Sunnier Economic Outlooks Drive Peak Season

Retail TouchPoints

Meanwhile, consumers return to brick-and-mortar stores and seek omnichannel experiences. They invest in new storefronts and build strong wholesale relationships. 92% of consumers shop elsewhere to save on shipping , leading to cart abandonment. 59% of consumers expect BOPIS as a shopping option. Retailers have options.

Shipping 260
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The Transformative Impact of Smart Carts

Retail TouchPoints

Food retailers alone lose more than 2 million shopping carts every year. Whether stolen or blown away by the wind, shopping carts can block empty parking places and intersections as well as ditches and storm drains. Traditional shopping carts also expose their stores to possible fines. What are Smart Carts?

Returns 255
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Can Premier replicate Smiggle’s UK success with pyjama brand Peter Alexander?

Inside Retail

The pyjama brand and its mascot Penny are set to touchdown in the United Kingdom with two bricks-and-mortar stores and a dedicated UK website just in time for the Christmas shopping period this year. This will be the first time Peter Alexander ventures outside of Australia and New Zealand since its failed entry into the US market in 2008.

Apparel 243