Retail TouchPoints

OCTOBER 2, 2023

Security issues are top-of-mind with retailers: theft and threats of violence in retail locations are making headlines, including Target ’s recent announcement that it would close nine stores in four cities. Due to its size ( 5.6 Mall of America also works with intelligence analysts to proactively look for threats.

Loss Prevention 256

Loss Prevention Accounting Location Store Operations 256

Retail TouchPoints

NOVEMBER 24, 2021

Not only does physical security technology now play a larger role in deterring and catching would-be shoplifters, but it also helps provide a pleasant customer experience in the absence of store staff. Network cameras can be implemented to monitor entrance points and sales areas, including standard and self-checkout stations.

Loss Prevention 262

Loss Prevention Checkout Store Operations Shopping 262

Retail TouchPoints

JUNE 12, 2020

But as with so many other things, the definition of what constitutes a clean store has been intensified by the COVID-19 pandemic. Consumers and employees returning to reopened stores will be looking for positive proof that these locations are safe, and that shopper journeys have been redesigned to be as “touchless” as possible.

Management 168

Management Loss Prevention ATS Store Operations 168

Retail TouchPoints

JUNE 29, 2022

Evaluate Your Retail Store’s Location. Every retail store has unique property characteristics that should be taken into consideration when deciding on physical security — one of which includes where your store is located. Maximize the Visibility and Power of Your Security Cameras.

Payment Services 264

Payment Services Point of Sale Loss Prevention Management 264

Retail TouchPoints

OCTOBER 31, 2023

That means asking questions like: What more can be done to deter theft using store layout, customer flow, shelf height, mirrors, lighting and the placement of gondolas, merchandise and security cameras? How can we better integrate the latest anti-theft technologies and loss-prevention research into our store designs from the outset?

Loss Prevention 283

Loss Prevention Sporting Goods Customer Experience Store Layout 283

Retalon

SEPTEMBER 22, 2021

Instead of only shipping to customers’ homes, retailers let online customers shop from their local and online store’s inventory and pick up their orders from their closest brick-and-mortar location the same day. A retail fulfillment process that is known as BOPIS — Buy Online, Pickup In-Store. What is BOPIS?

Fulfillment 41

Fulfillment Payment Services Inventory Management Shipping 41