article thumbnail

Harsh Returns Policies Push Retailers to Plan for New Types of Returns Fraud

Retail TouchPoints

At the same time, a rigid strategy like no receipt, no returns can sour loyal customers as well as drive fraudsters toward new criminal tactics, forcing loss prevention teams to continually change strategies. Similarly, clever criminals recreate email order confirmation messages and receipts to use during an online return.

article thumbnail

Turn Your Store Associates into Superheroes with These Four POS Capabilities

Retail TouchPoints

They need to keep track of what’s new, what’s unique to their location and what just went on sale. Follow evolving protocols as they relate to loss prevention. For example, a retailer’s flagship locations could have POS software running on fixed tills and also on mobile devices to assist with line-busting and in-aisle service.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Role of Communication in Streamlining Retail Security Operations

Retail TouchPoints

Effective communication systems ensure loss prevention and security can quickly rule out suspicious activity. Another problem is the lack of consistent communication protocols across store locations that leads to poor handling of security incidents and reporting.

article thumbnail

Investing in Security: How Physical Barriers Protect your Bottom Line

Retail TouchPoints

They enhance loss prevention. For businesses managing substantial inventory, gates and grilles play a crucial role in loss prevention. By controlling the movement of both personnel and assets, they help prevent unauthorized exits that could lead to inventory shrinkage a growing concern for many businesses.

article thumbnail

Retail Risk is Serious Business – and it’s Time we Acted Like it

Retail TouchPoints

Retailers invest heavily in loss prevention personnel, surveillance devices, electronic sensors and other security measures designed to make stealing as difficult as possible and they mostly succeed.

article thumbnail

Australian retail’s robotic near future

Inside Retail

AMRs, which navigate warehouse floors autonomously to transport goods from one location to another, will probably become commonplace in Australian warehouses. Beyond customer engagement, the integration of AI with robotics will enhance security and loss prevention in Australian retail spaces.

article thumbnail

The UltimateShopper Sets New Standards: AI Theft Protection and Contactless Payment Integrated into the Shopping Trolley

365 Retail

Through Retail Media Strategies, retailers can display location-based and personalised purchase recommendations on digital signage, encouraging customers to engage with promoted products and generating additional revenue through supplier cashback schemes.