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How digital signage and kiosks can help stores match the online experience

Inside Retail

Having embraced digital shopping channels during the pandemic, Australian consumers have become well used to the personalisation and tailored content offered online. Research by Google, published in the company’s Spring/Summer Shopping Behaviours 2021 study, found 50 per cent of consumers say they now shop both in-store and online.

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Opinion: An Unvarnished Review of the Smart Cart Shopping Experience

Retail TouchPoints

The long and short of it is this: No one is really a big fan of self-checkout kiosks , but they’re not going anywhere anytime soon; and fully autonomous stores , like Amazon ’s Just Walk Out, are a tad ahead of their time with success relegated primarily to smaller, targeted environments like arenas and hospitals.

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Beyond Shopping: How Retailers can Turn Stores into Experiential Hubs

Retail TouchPoints

Despite the surge in online shopping, physical stores remain essential for retailers, providing a space for customers to interact with products and build deeper brand connections. A study from marketing research company Alter Agents revealed that 77% of surveyed millennial and Gen Z shoppers shop on social platforms.

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How Data-Driven Tech Can Help Maximize Revenue for Shopping Centers

Retail TouchPoints

Shopping center owners and operators have faced rapid shifts in the retail landscape over the last few years due, in part, to an increase in online shopping and the buy online, pick up in-store response to the COVID-19 pandemic. Leveraging Data for Stronger Lease Negotiations.

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The Future of Shopping: What to Expect in 2032

Retail TouchPoints

Ecommerce, along with other digital channels, took center stage as new shopping habits formed and expectations drastically shifted. While we won’t be traveling in flying cars to our favorite stores anytime soon, we’re still on the fast track to a transformed shopping experience.

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Smart shopping carts, low-code and robots: Welcome to retail tech in 2023

Inside Retail

From smart shopping carts and intelligent buying assistants, to dynamic pricing algorithms and inventory tracking systems, retailers will have access to a wealth of powerful tools that enhance their ability to meet customers’ needs and respond quickly to changes in the market. .

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Retail, but not as you know it: A look at the “remote store of the future”

Inside Retail

Customers can’t go to the shop down the road. CEQ has also introduced an e-market online order system, which enables consumers to order items not available in store, as well as ‘HappyOrNot’ customer feedback kiosks to gauge success. So it’s retail, but not as anyone else knows it.”

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