Opinion: An Unvarnished Review of the Smart Cart Shopping Experience
Retail TouchPoints
MAY 17, 2024
The long and short of it is this: No one is really a big fan of self-checkout kiosks , but they’re not going anywhere anytime soon; and fully autonomous stores , like Amazon ’s Just Walk Out, are a tad ahead of their time with success relegated primarily to smaller, targeted environments like arenas and hospitals.
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