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Beyond Shopping: How Retailers can Turn Stores into Experiential Hubs

Retail TouchPoints

Despite the surge in online shopping, physical stores remain essential for retailers, providing a space for customers to interact with products and build deeper brand connections. A well-designed store can create a memorable brand experience that strengthens customer loyalty.

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Retail, but not as you know it: A look at the “remote store of the future”

Inside Retail

Not-for-profit store operator Community Enterprise Queensland (CEQ) is the sole grocery and retail provider for many remote communities located across northern Queensland and the Torres Strait Islands. In the locations where we operate, it could cost $30,000 and involve two different trips on a helicopter.

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How Data-Driven Tech Can Help Maximize Revenue for Shopping Centers

Retail TouchPoints

Shopping center owners and operators have faced rapid shifts in the retail landscape over the last few years due, in part, to an increase in online shopping and the buy online, pick up in-store response to the COVID-19 pandemic. Leveraging Data for Stronger Lease Negotiations.

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Smart Stores: Integrating IoT and AI in Retail Design

Retail Focus

These connected devices can collect and analyze data in real time, offering insights into customer behavior and store operations. This can lead to personalized shopping experiences, with AI analyzing a customer’s shopping history to offer tailored recommendations through digital displays as they browse the store.

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The Future of Retail and AI

Retail TouchPoints

In fact, it’s evolved from a futuristic sci-fi concept to a safe option for shoppers to do their daily grocery shopping. As a result, retailers had to move quickly to implement social distancing mandates in stores to make their customers feel as safe as possible while shopping.

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Francisco Market: A Cisco Retail Story

Cisco Retail

Anne connects her vehicle and sees third-party advertisements and a message about the free coffee promotion on the charging station’s digital signage. Anne is interested and heads to an ordering kiosk. At the kiosk, Anne sees personalized suggestions for breakfast items based on her profile (including her free coffee order).

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Data Capital: The Competitive Weapon Most Retailers Have Yet To Fully Monetize

Retail TouchPoints

They’re also enhancing analytic capabilities to improve demand forecasting while targeting consumers with personalized promotions and other engagement efforts. It’s important to note that the vast majority of consumers still shop in-store. Follow The Leaders. Kroger and Walmart provide great examples to learn from.