Mass Relators

JUNE 29, 2021

Raley’s today announced the promotion of two executives – Craig Benson and Levi Wingo – moves made to help the regional supermarket chain achieve its purpose of changing the way the world eats, one plate at a time. “We Prior to his promotion he served as vice president, technology. Wingo’s new title is vice president, operations.

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Promotions Supermarket Store Operations Marketing 52

Retail TouchPoints

APRIL 24, 2024

It’s been designed with a streamlined approach to store layout to offer an intuitive shopping journey that encourages discovery and easy navigation. We’re thrilled to unveil a format that encourages discovery, delivers elevated brand storytelling and promotes greater connectivity within the sneaker community.”

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Store Layout Accessories Location Promotions 245

Wiser

MARCH 7, 2018

Store operators are charged with creating a positive shopping experience, and there are a number of store key performance indicators (KPIs) that all operators need to use to judge their success. These KPIs apply to the vast majority of stores, from mid-sized to big box. Front of Store Conditions .

Store Operations 76

Store Operations Management Checkout Customer Experience 76

Retail TouchPoints

APRIL 3, 2024

You can start by defining your content’s primary goals, which might include promoting specific products, informing customers about events or incentivizing activity on social media. Incorporate Promotions and Sales When planning your digital signage content, consider the frequency and timing of sales and promotions.

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Promotions Customer Experience Point of Sale Accessories 270

Retail Focus

FEBRUARY 19, 2024

Having conducted a full assessment of the ESL market, P&V chose to partner with Pricer due to its reputation as a market leader as well as the high quality nature of its solution, which matched both the premium aesthetics of the P&V stores, while also delivering the digital capabilities P&V wanted to build into its store operations.

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Store Operations Marketing Promotions Customer Experience 147

Retail TouchPoints

OCTOBER 6, 2023

The Yankee Candle Company will operate five pop-up shops through the end of 2023 to spotlight its top-selling seasonal fragrances. Customers can now visit the stores to experience the Yankee Candle Bright Lights holiday collection before it officially launches at the end of October. Harlem Irving Plaza, Norridge, Ill.;

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Promotions Consumer Location Shopping 228

Mass Relators

JULY 8, 2021

Raley’s has promoted two executives — Craig Benson and Levi Wingo — as part of what the company said are moves made to help the regional supermarket chain achieve its purpose of changing the way the world eats, one plate at a time. Wingo has been named vice president of operations. WEST SACRAMENTO, Calif.

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Promotions Supermarket Store Operations Planning 40

Retail TouchPoints

APRIL 22, 2022

Perhaps you’re laser-focused on discovering ways to maximize ecommerce revenue; perhaps you seek store designs that promote experiential retail, but on a budget; or maybe you want to determine whether live shopping and the metaverse are a fit for your business.

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Visual Merchandising Fulfillment Store Operations Consumer 297

Retail TouchPoints

APRIL 26, 2021

Hybrid Shopping is Here to Stay. The February 2021 edition of the Insights Study found just 8% of participants saying they shopped for groceries exclusively online. As would be expected, millennials are the most active segment: 79% are using these apps before/during a typical shopping trip. Only more so.

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Promotions Shopping Consumer Fulfillment 277

Wiser

SEPTEMBER 13, 2023

One effective way to gain valuable insights is by measuring foot traffic, a metric that offers a wealth of information about your physical store’s performance and customer behavior. It allows you to analyze peak shopping times, assess the effectiveness of your marketing campaigns, and understand how customers move within your store.

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Store Layout Promotions Store Operations Customer Experience 147

Inside Retail

NOVEMBER 27, 2023

This is not just a transient trend but a robust response to the changing consumer, who now craves the tactile satisfaction of in-store shopping along with the personalisation and convenience of online commerce. Today’s consumers might browse products online and then feel, try and buy them in physical stores.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

Retail TouchPoints

MARCH 8, 2021

As we learn from guests what they love about Ulta Beauty Herald Square, we will incorporate aspects into other stores where feasible and appropriate,” said Kecia Steelman, Chief Store Operations Officer of Ulta Beauty in an interview with Retail TouchPoints.

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Checkout Store Operations Promotions Shopping 247

Retail Focus

FEBRUARY 12, 2024

These connected devices can collect and analyze data in real time, offering insights into customer behavior and store operations. This can lead to personalized shopping experiences, with AI analyzing a customer’s shopping history to offer tailored recommendations through digital displays as they browse the store.

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Kiosk Store Operations Inventory Management Boutique 130

Inside Retail

NOVEMBER 7, 2023

Not-for-profit store operator Community Enterprise Queensland (CEQ) is the sole grocery and retail provider for many remote communities located across northern Queensland and the Torres Strait Islands. In the locations where we operate, it could cost $30,000 and involve two different trips on a helicopter.

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Kiosk ATS Supermarket Location 277

Retail TouchPoints

DECEMBER 18, 2023

“We continue to be pleased with the productivity of our small-format stores, specifically with the faster adoption of Custom Spaces, which is a key component of future sales growth for The Container Store,” Mahlhotra said. “At At the end of our second quarter, this adoption was averaging 39% of sales per store.

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Location Specialty Retailers Promotions Planning 225

Retail TouchPoints

JANUARY 30, 2024

An AI committee can actively oversee the ethical deployment of AI in areas like personalized shopping experiences and customer data usage. Promote Transparency in AI Processes Transparency in Gen AI processes is essential for building and maintaining customer trust.

Customer Experience 321

Customer Experience Supply Chain Management Promotions Advertising 321

Retail TouchPoints

OCTOBER 25, 2023

One big reason is that the nature of holiday shopping — with many consumers shopping for others and making purchases across multiple categories — gives retailers a golden opportunity to impress, and possibly retain, new customers. Unfortunately, the nature of holiday shopping also makes customer service issues more problematic.

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Customer Experience Returns Checkout Shopping 316

Retail TouchPoints

OCTOBER 6, 2022

“Those who choose to stay with us will find a lot of opportunities to grow their careers, whether they take advantage of our free college tuition programs or seek out promotions across our network — this year alone, more than 20,000 frontline employees received promotions.”.

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Promotions Shipping Planning Location 263

Retail TouchPoints

JULY 21, 2023

Customers will be able to use their Schnucks Rewards account with the carts, providing them with access to clipped promotions and allowing them to view weekly circular deals as they browse the aisles. “We

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Checkout Promotions Supermarket Accounting 210

Retail TouchPoints

JUNE 9, 2023

In many instances, declines occur because consumer shopping patterns shift over time. For example, malls were the hottest thing in retail for decades — until ecommerce behemoths like Amazon began eroding malls’ implicit promise of being the everything store (or stores). Verdi: It’s true. Why do you think that is?

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ATS Advertising Promotions Consumer 242

Retail TouchPoints

NOVEMBER 15, 2023

Augmented reality is set to make the brick-and-mortar experience more personalized, immersive and efficient for retailers and shoppers alike — transforming how we buy, pay and shop. It’s no secret that innovations in technology have largely been reserved for online shopping and ecommerce. Ari Grobman is CEO of Lumus.

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Payment Services Shopping Advertising Promotions 254

Retail TouchPoints

OCTOBER 26, 2022

Additionally, Target Circle members will now have year-round access to a free four-month trial of Apple Fitness+ with no purchase required, and Target will offer special holiday promotions on select Apple Services including Apple Music, Apple Arcade, Apple News+ and iCloud+, with some including up to five months free through Target Circle.

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Location Promotions Shopping ATS 247

Retail TouchPoints

JANUARY 27, 2023

This diverse group of influential men from the worlds of sports, entertainment, business and activism will promote the digital luxury platform’s marketing campaigns and product launches, create custom content for Saks’ digital channels, and attend and host both virtual and in-person events.

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Fashion Promotions Shopping Marketing 275

Retail TouchPoints

JANUARY 16, 2024

A dramatic example was the reaction to the purple Grimace milkshake that McDonald’s introduced this past summer as a limited-time promotion marking Grimace’s birthday. Those are the nuggets of relevance, surprise and delight that entice a customer to stay with you and shop with you over other brands.”

Customer Experience 261

Customer Experience Promotions Fashion Consumer 261

Retail TouchPoints

OCTOBER 29, 2020

Promotional and Technological Revamps Planned. Bed Bath & Beyond found that 40% of its promotions were deemed “ineffective” and unnecessary in a study of 405 million shoppers’ baskets and 285,000 items, according to CNBC. billion , by fiscal 2023. .

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Planning Promotions Returns Marketing 226

Inside Retail

JULY 13, 2023

Consumers believe that sellers, distributors, and e-commerce stores share responsibility for ensuring product authenticity, with a desire for more ways to verify authenticity and reliable customer service. Discounts, promotions, and sales are the top priority for e-commerce shoppers, followed closely by a desire for value-for-money products.

Consumer 130

Consumer Payment Services Fulfillment Department Stores 130

Retail TouchPoints

AUGUST 1, 2023

Connected Tech and Data Make Dynamic Content a Reality Consumers consult their digital devices before and during in-store shopping trips. Experts from SSA & Company, CMP Research, and OSSY offered advice on how retailers can do just that to support customer service and engagement and drive conversions.

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Management Promotions Checkout Consumer 229

Retail TouchPoints

AUGUST 23, 2023

With more people returning to in-store shopping as the pandemic has eased, brands are leaning into the phygital trend by designing physical stores that reflect popular elements of the online experience. Likewise, physical clothing stores for online powerhouse Amazon re-create the convenience of digital shopping.

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Drop-Shipping Visual Merchandising Consumer Apparel 198

Retail TouchPoints

AUGUST 28, 2023

ecommerce sales this holiday season are forecasted to reach $273 billion , a 1% year-over-year growth rate, according to the Salesforce Shopping Index , which tracks online data and preferences of 1.5 The brick-and-mortar store remains a crucial part of the shopping equation, even for online purchases. trillion in online sales.

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Returns Fulfillment Shipping Checkout 218

Retail TouchPoints

FEBRUARY 15, 2023

Google Cloud and Accenture are expanding their strategic partnership with a series of new initiatives to help retailers modernize their businesses and transform store operations. Current customer Albertsons Cos.

Merchant Services 271

Merchant Services Markdowns Store Operations Planning 271

Wiser

NOVEMBER 13, 2023

A well-informed associate can offer personalized advice, contribute to a pleasant shopping experience, and influence purchasing decisions. The Concept of Employee Advocacy Employee advocacy refers to the act of employees actively promoting and advocating for their company and its products or services.

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Promotions Employee Engagement Shopping Marketing 148

Retail Focus

AUGUST 22, 2023

With retailers facing continued supply chain disruption – from the long shadow of covid-19 to Russia’s war on Ukraine and climate change – shoppers are reporting increased levels of out-of-stock products, according to the latest data from Retail Insight , the leading provider of store operations execution software.

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Grocer Supermarket Store Operations Customer Experience 130

Retail TouchPoints

NOVEMBER 24, 2020

Some of the early events being held to promote the store include: UGG In-Store Giveaway: Shoppers who make a purchase at the store will have an opportunity to nominate an “everyday hero,” who will be put in the running to win a gift card; and Hero Discount and Hours: Every Sunday until the end of 2020, military, health care, fire and police workers (..)

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Planning Promotions Shopping ATS 236

Wiser

JULY 31, 2023

Due to different store layouts and available shelf space, there can be discrepancies in the execution of planograms, rendering the same product’s presentation inconsistent across different shops. There’s often a lag between the time a planogram is created and when it’s implemented in-store.

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Store Layout Promotions Customer Experience Inventory Management 145

Retail TouchPoints

AUGUST 9, 2023

By embracing innovative solutions like autonomous vehicle (AV) technology, repurposing existing spaces and utilizing Building Information Modeling (BIM), cities can foster engaging shopping experiences while addressing mobility and parking challenges.

Planning 226

Planning Promotions Outdoor Finance 226

Retail TouchPoints

OCTOBER 1, 2022

Now consumers expect omnichannel shopping options for cannabis just like they do for everything else. Cannabis retailers are managing the impacts of inflation, just like everyone else, including reduced customer visits and greater interest in promotions. We’re seeing a greater focus on ecommerce.

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Customer Experience Consumer Promotions Planning 307

Retail TouchPoints

JUNE 29, 2021

In fact, it’s evolved from a futuristic sci-fi concept to a safe option for shoppers to do their daily grocery shopping. As a result, retailers had to move quickly to implement social distancing mandates in stores to make their customers feel as safe as possible while shopping.

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Payment Services Checkout Customer Retention Kiosk 226