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Restaurants and retailers expect better times ahead

Inside Retail

The latest edition of Square’s annual Future of Commerce report, prepared in collaboration with Wakefield Research, highlights a positive outlook for Australia’s restaurant and retail industries. Restaurateurs say that 19 per cent of their revenue already stems from products and services outside their core restaurant offerings.

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Common Self-Service Kiosk Questions

Frank Mayer

Editor’s Note : This blog post has been recently updated to reflect the most current industry news. Self-service kiosks continue to rise in popularity as a powerful tool benefitting businesses and their customer experience strategies. Should I consider self-service for my business? Can my industry still benefit?

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5 Common Types of Self-Service Kiosks

Frank Mayer

Chances are you’ve seen self-service kiosks, whether ordering at a restaurant, finding your way around the airport, or checking out at the grocery store. Self-service technology is everywhere. So, with the many applications they serve, how do you know what type of kiosk best fits your objectives?

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Self-Service Kiosks Enhance Customer Experience at The Chicken Shack

Frank Mayer

and GRUBBRR team with The Chicken Shack on a self-service kiosk program for the restaurant chain’s multiple locations. and software provider GRUBBRR to produce self-service kiosks for their restaurants. and software provider GRUBBRR to produce self-service kiosks for their restaurants.

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How Much Does a Self-Service Kiosk Cost?

Frank Mayer

Today you can order a cheeseburger, pay a doctor’s bill, and even renew your driver’s license without relying on another person’s assistance. Self-service technology has empowered patrons to take actions on their own, while businesses benefit from the enhanced customer service and added revenue these tools provide. ADA Devices.

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How Self-Service Can Shape the Future of Grocery

Frank Mayer

Editor’s Note: This blog post was originally published in August 2019 and has been recently updated to reflect the most current industry news. 2020 proved to be a dichotomy for the grocery industry. Self-service technologies like grocery kiosks and smart lockers can provide the kind of customer service that prompts shopper loyalty.

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Why Smart Lockers are the Future of Order Pickup

Frank Mayer

Not only are quick service restaurants rolling out food lockers at their locations, but Amazon has been offering customers a secure place for packages to be delivered for years now with its Amazon Hub Locker program. A unique PIN or QR code allows the patron to then open the corresponding locker door and retrieve the order.

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