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McDonald’s outage underlines the risks of retailers becoming too reliant on tech

Inside Retail

McDonald’s mobile app; its human-less, order-taking kiosks; its digitised menus that change based on trends, the weather and more; and even its generative AI — together, these enable McDonald’s to eke out additional sales and efficiencies worth billions of dollars to the company, which has 40,000 locations in roughly 100 countries.

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How Edge Computing Enables the Retail Store of the Future

Retail TouchPoints

The survey also found that less than 13% of retail organizations are investing in technology to tackle these challenges, instead remaining focused on short-term fixes like increasing prices and running marketing campaigns. Self-checkout kiosks are ubiquitous today, but they add to the security challenges retailers face.

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Sandwiching Success: Unveiling the Power of POS Tech in Our Latest Deli eBook

Star Miconics

In the fast-paced, competitive world of food service, delis, butcher shops, and fish markets require efficient, tech-driven solutions to stay ahead. 3 Ways POS Technology and Hardware Can Improve Your Deli Business Get the latest point-of-sale (POS) technology and hardware to streamline deli, butcher shop, or fish market operations.

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Solving the Shopping Mall ‘Identity Crisis’ with Community Data and Careful Curation

Retail TouchPoints

While some mall owners historically were opposed to the “kiosk concept,” Cegielski noted that most are changing their tune, largely due to the foot traffic benefits that come with integrating new and emerging brands — especially those that have a loyal and passionate following online.

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Smart shopping carts, low-code and robots: Welcome to retail tech in 2023

Inside Retail

From smart shopping carts and intelligent buying assistants, to dynamic pricing algorithms and inventory tracking systems, retailers will have access to a wealth of powerful tools that enhance their ability to meet customers’ needs and respond quickly to changes in the market. . Payment systems evolution.

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5G in Retail: Creating the WOW factor

Retail TouchPoints

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Better communication between in-store staff, store managers and supply chain personnel via 5G devices will allow for responding to customer queries. Tractor Supply Co.

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Robots, RFID tags and an incubator area: Inside Decathlon’s new Data Lab

Inside Retail

The automation of laborious and manual tasks such as inventory management through the development of new technologies in the Data Lab allows our Decathlon teammates to do what they find most meaningful – fostering relationships with customers. IR: Will the Labs roll out elsewhere across Decathlon’s markets?