Retail TouchPoints

JUNE 26, 2023

Get ready, get excited, retailers and customers alike, the 2D barcode, a compact square label with splotches and spaces that encode up to 350X more data than a traditional UPC (4,000 characters) will have a significant impact on managing the business and delivering better customer experiences.

Merchant Services 269

Merchant Services Inventory Management Grocer Customer Experience 269

Retail TouchPoints

SEPTEMBER 7, 2023

Instacart has made a number of updates to its tools for grocers, further expanding its reach beyond its own app. Once a merchant installs the Instacart app within Shopify, they can set up a free Instacart Ads Manager account. And within Ads Manager, they can use Instacart’s digital marketing tools to grow their brand.

Grocer 222

Grocer Accounting Advertising Shopping 222

Retail TouchPoints

MAY 5, 2023

The Sprouts website and app are also powered by Instacart Platform , which is Instacart’s technology suite for grocers. This approach makes managing multiple campaigns easier and less complex as we scale.” Carrot Ads is part of Instacart Platform and makes Instacart Ads technologies available on retailer’s own websites.

Advertising 270

Advertising Grocer Marketing Consumer 270

Retail TouchPoints

APRIL 12, 2022

AI and robotics will be widespread: By 2032, you should expect pickup only grocers to be open throughout the U.S., In addition, grocers will use robotic MFCs (microfulfillment centers) to pick and pack their goods from the store locations. Apps as a concept will remain, but the next experience will be far more integrated.

Shopping 345

Shopping Grocer Home Furnishings Drop-Shipping 345

Mass Relators

JANUARY 31, 2022

The challenges for most other retailers are significant, but a number of midsize grocers gained momentum by understanding their customers better and differentiating their offering accordingly. Second quartile grocers have opportunities to also rise rapidly in the rankings by reinventing their relationships with their customers.

Grocer 52

Grocer Marketing Wholesale Shopping 52

Inside Retail

MARCH 14, 2024

Independent Queensland grocer Skippys Fresh Frootz has garnered attention on social media for its videos highlighting its low prices at a time when Australia’s major supermarkets are facing scrutiny for their lack of transparency in their price-setting practices.

Supermarket 263

Supermarket Accounting Grocer Checkout 263

Retail Gazette

FEBRUARY 28, 2024

Morrisons has unveiled a host of management changes as CEO Rami Baitiéh begins shaping up his senior team for the supermarket’s next chapter. Blackhurst returns to Morrisons from 18 March, having previously worked for the grocer between 2015 to 2019 primarily as group commercial director.

Grocer 115

Grocer Supermarket Wholesale Promotions 115

Retail Gazette

JANUARY 4, 2024

Tesco and The Entertainer are extending their partnership to cover the entire grocer’s UK and the Republic of Ireland business from March. Customers will be able to earn Clubcard points on in-store purchases from the Entertainer and benefit from Clubcard Prices promotions on toys.

Grocer 119

Grocer Supermarket Promotions Marketing 119

Retail TouchPoints

APRIL 12, 2023

Grocers that convince customers to become loyalty card holders, for example, will achieve levels of customer retention that restaurants don’t often see. This means that grocers must follow many other retailers and develop their own delivery systems, or partner with delivery platforms like Instacart or Getir.

Supermarket 239

Supermarket Grocer Customer Retention Checkout 239

Retail TouchPoints

JUNE 6, 2022

As grocers around the world work furiously to meet consumers’ demand for delivery without breaking the bank, Chinese online grocer Missfresh looks to have a winning model. We’ll have different promotions in the afternoon or late evening period to make sure that we’re managing a good inventory turnover,” explained Chen. “It’s

Grocer 269

Grocer Inventory Turnover Fulfillment Shopping 269

Retail Gazette

APRIL 23, 2024

According to The Times , Tesco faced criticism from brands and suppliers who expressed concerns that the fee, which covers order processing, product picking, shipping, and returns management, could potentially put them out of business. Some also raised objections regarding unfair treatment.

Fulfillment 98

Fulfillment Supermarket Grocer Wholesale 98

Shopper Intelligence

NOVEMBER 23, 2020

If you’re a Category Manager are you the next CEO or stuck for life? Breadth is good, especially if you want to move into General Management one day. But I put it to you that if you want breadth in your career, come to Category Management. What does it take to be a Category Manager? Persuasion. Negotiation.

Management 98

Management Grocer Marketing Planning 98

Retail TouchPoints

APRIL 25, 2024

This involves grouping a variety of retailers and/or grocers into a consortium-like structure and integrating the data from each to develop a more comprehensive view of the customer. However, RMNs that segment their promotional offers within their loyalty programs experience higher engagement and repeat business.

Advertising 214

Advertising Grocer Marketing Consumer 214

Retail TouchPoints

FEBRUARY 21, 2022

Consumers demand grocers and mass merchants in particular provide these last-mile services, and it’s not without challenges, as over 40% of grocery consumers cite delivery and fulfillment services as key attributes while deciding where to shop in the past year. Lindsey Mazza is Global Retail Lead at Capgemini Group.

Consumer 264

Consumer Merchant Services Grocer Apparel 264

Retail Gazette

DECEMBER 28, 2023

Thirteen female leaders were hired to the top job of UK retailers in 2022, which equates to 31% of the 42 appointments made, according to management consultancy Korn Ferry. McGowan, who sat on the board of Morrisons until its sale to CD&R in 2021 , has broad experience of managing product, service and subscription-led businesses.

Grocer 69

Grocer Promotions Fashion Management 69

Retail TouchPoints

NOVEMBER 3, 2023

For years, grocers have been in the spotlight for their food waste and plastic bags. Recent studies show that 71% of grocers are now prioritizing sustainability, with 83% of grocery leaders specifically targeting waste reduction. Now it’s retailers’ turn to act. Retailers should strongly consider adopting these same practices.

Grocer 255

Grocer Management Consumer Shipping 255

Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. If the NRF show is any indicator, then that is exactly things are headed in the coming years.

Point of Sale 243

Point of Sale Promotions Inventory Management Grocer 243

Retail TouchPoints

OCTOBER 26, 2020

If you’re a grocer, you have different problems than if you’re a fashion retailer, right? Grocers were sitting there with huge supply chain issues, especially initially with the surge in consumers hoarding products and the run on their stores. It’s no longer ‘I always go to the same grocer every week.’

Grocer 336

Grocer Consumer Promotions Fashion 336

Inside Retail

JANUARY 3, 2023

Retail workers have access to information about products, promotions, and pricing instantly. In warehouses at retail businesses including Amazon and UK online grocer Ocado, RPA robots are being used to handle tasks such as picking and packing orders. Introducing low-code tools.

Payment Services 290

Payment Services Shopping Checkout Kiosk 290

Retail Gazette

JULY 25, 2023

Subscribe to Retail Gazette for free Sign up here to g et the latest news straight into your inbox each morning Meanwhile, discounts and promotions now account for 22.5% of grocer sales, up from 20% in the same period last year, as more shops lower prices to help customers manage rising costs.

Supermarket 52

Supermarket Grocer Accounting Promotions 52

Retail TouchPoints

MARCH 30, 2022

Whether it is training associates on more efficient ways to shop for an order or educating them on how to manage an automated system that picks and packs the order, we’re proud of the opportunity to upskill our associates with regards to last mile work. “. The focus on employees stretches beyond basic tasks.

Fulfillment 268

Fulfillment Drop-Shipping Supply Chain Management Grocer 268

Retail TouchPoints

APRIL 17, 2023

As prices rise with inflation and consumers become more selective about where they shop, grocers have much to learn from specialty brands’ experiential retail success. Local grocers also have invested heavily in regional product arrays to differentiate their shopping experience. to raise money for local charities.

Specialty Retailers 229

Specialty Retailers Grocer Payment Services Outdoor 229

Mass Relators

MARCH 10, 2022

SpartanNash has promoted David Petko to executive vice president and chief supply chain officer. Petko previously served as senior vice president of supply chain for C&S Wholesale Grocers. GRAND RAPIDS, Mich. David Petko. as well as U.S. military commissaries and exchanges around the world.

Grocer 52

Grocer Wholesale Accounting Promotions 52

Retail TouchPoints

JULY 3, 2020

Digital Signage: Digital signs are gaining traction indoors these days, and serve as a form of in-store digital marketing for grocers, allowing them to showcase promotions, highlight new products, or provide cooking inspiration for seasonal or unusual ingredients. How Smart Shelves Are Changing In-Store Experiences On The Floor.

ATS 201

ATS Supermarket Promotions Inventory Management 201

Retail TouchPoints

SEPTEMBER 28, 2022

As a result, grocers have to consider the impact of pricing consistency and competitors on loyalty when shifting prices. Lastly, it’s important to note that during this period, consumers are changing how they manage their finances. Use real-time data and make data-driven decisions with a robust war room and rapid change management.

Consumer 162

Consumer Accounting Grocer Finance 162

Shopper Intelligence

MARCH 24, 2021

These insights about beer shopping behaviour were first published as part of The Grocer’s Alcohol Category Report 2020. You can read more about it in the alcohol category report in The Grocer (featuring also the data in this blog post). Beer and Cider shoppers love promotions. Corona anyone? The category increased +27.3%

Shopping 52

Shopping Grocer Promotions Supermarket 52

Retail TouchPoints

JULY 14, 2021

“If both parties began looking at a variety of data sets, but through the same lens, there would be much more strategic alignment and much less of a disconnect visible in inventory management,” noted Melissa Minkow, Retail Industry Lead at CI&T in an interview with Retail TouchPoints.

Inventory Management 264

Inventory Management Grocer Consumer Planning 264

Retail Gazette

SEPTEMBER 5, 2023

This could be through a traditional advert, or indeed the positioning of certain products or brands on a website, such as the first few search results on Amazon, which are usually labelled ‘sponsored’ Marketing consultancy Controlled v Exposed global practices lead Nick King explains: “Ultimately retail media is a retailer promoting (..)

Advertising 118

Advertising Grocer Payment Services Consumer 118

Mass Relators

AUGUST 16, 2022

We have become more than just a grocer. He has a great understanding of how we need to continue to evolve our company to grow, which will keep us on a path toward continued success as one of the best grocers in the U.S.”. He was promoted to his current position in December 2021.

Grocer 52

Grocer Promotions Finance Location 52

Retail TouchPoints

APRIL 18, 2022

Managing retail supply chains is complicated, heads-down work. A second use case to explore is the management of seasonal products, which are extremely important to sell-through before season’s end when demand nosedives. Consider, for example, a retailer that sells outdoor furniture for porches, pool sides and gardens.

Markdowns 220

Markdowns Dead-Stock Grocer Location 220

Retail TouchPoints

JULY 5, 2022

The ordering in grocery is the secret sauce of leading digital grocers. Really good online grocers understand what you ordered in the past and make it really easy for you to reorder. “The ordering and the size of the baskets [for online grocery] are quite different,” explained Anderson.

Merchant Services 281

Merchant Services Shipping Customer Experience Grocer 281

Mass Relators

JULY 27, 2022

In 2014, he was promoted to assistant vice president, specialty pharmacy, and then vice president, business development, at Amber Specialty Pharmacy. He was promoted to the executive vice president level in December 2020, and became president of digital growth and co-chief operating officer in April 2021.

Promotions 52

Promotions Grocer Health & Wellness Planning 52

Mass Relators

JANUARY 11, 2022

The challenges for most other retailers are significant, but a number of mid-size grocers gained momentum by understanding their customers better and differentiating their offering accordingly. Second-Quartile grocers have opportunities to also rise rapidly in the rankings by reinventing their relationships with their customers.

Wholesale 93

Wholesale Grocer Shopping Marketing 93

Mass Relators

MARCH 27, 2023

Retailers of all sizes can leverage Instacart Marketing Solutions to create marketing campaigns that help increase sales by engaging customers through tailored promotions, including “buy one, get one” discounts.

Marketing 52

Marketing Promotions Accounting Grocer 52

Mass Relators

AUGUST 15, 2022

In 2014, he was promoted to assistant vice president of specialty pharmacy, and then vice president of business development at Amber Specialty Pharmacy. He was promoted to the executive vice president level in December 2020, and became president of digital growth and co-chief operating officer in April 2021.

Promotions 52

Promotions Grocer Health & Wellness Planning 52

Retail Gazette

JULY 1, 2023

Ex-Ted Baker CEO Rachel Osborne has also joined the board of the online grocer Pets at Home has hired ex-Asda exec Steve Shirley as operations director for retail, completing the division’s senior leadership team. Ocado has appointed Tesco grocery category director Amit Chitnis as its new chief commercial officer.

Beauty and Health 59

Beauty and Health Fashion Grocer Wholesale 59

Retail TouchPoints

NOVEMBER 25, 2020

America’s retailers and their workers have been on the front lines of the COVID-19 crisis, with grocers, pharmacies and other retailers working hard to make sure families have access to food, medicine and other needed goods and services. Disruption and innovation are common themes for 2020. Protecting Communities. Upholding Brand Image.

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Management Planning Location Grocer 161