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Three Lessons Grocers can Learn from Specialty Retailers

Retail TouchPoints

While most supermarkets prioritized developments that facilitated COVID-era shopping behaviors like grocery delivery, curbside pickup or self-checkout, grocery shoppers are now looking for improved in-store experiences. Local grocers also have invested heavily in regional product arrays to differentiate their shopping experience.

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From Barcodes to Bytes: Retailers Prepare for Next-Generation UPC

Retail TouchPoints

It’s hard to believe that the invention of the UPC — first used by railroads almost 100 years ago and then introduced to speed grocery checkout lines back in 1974 — hasn’t changed. For example, a customer can scan a 2D barcode on a package of pasta sauce and instantly view ingredients, allergens, recipes and promotions.

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Which Approach To Self-Service Grocery Checkout Will Emerge As The Standard In 2023?

Retail Minded

Although self-service checkouts were first introduced in 1986 , they are still far from perfect. on the App Store, which says a lot about how people’s sentiment towards self-service checkouts. . It makes sense that grocers might not be sure which way to jump. Frictionless checkout makes shopping seamless for everyone.”.

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The new Tiktok challenge waging war on the major supermarkets’ pricing

Inside Retail

Independent Queensland grocer Skippys Fresh Frootz has garnered attention on social media for its videos highlighting its low prices at a time when Australia’s major supermarkets are facing scrutiny for their lack of transparency in their price-setting practices. Bunnings is now back in first place.

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How to Make Sense of the Complex Modern Grocery Retail Landscape 

Retail TouchPoints

Though many can’t afford to develop a completely autonomous shopping experience, cashless checkouts have made it easier and more convenient for those one-item shoppers to run in and out. Grocers that convince customers to become loyalty card holders, for example, will achieve levels of customer retention that restaurants don’t often see.

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Smart shopping carts, low-code and robots: Welcome to retail tech in 2023

Inside Retail

Meanwhile, other companies are using AI to provide a more personalised shopping experience for customers by analysing their browsing and checkout history. Retail workers have access to information about products, promotions, and pricing instantly. Introducing low-code tools.

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How the Store of the Future will Track Shopper Behavior Ecommerce-Style

Retail TouchPoints

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. If the NRF show is any indicator, then that is exactly things are headed in the coming years.