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Three Lessons Grocers can Learn from Specialty Retailers

Retail TouchPoints

While most supermarkets prioritized developments that facilitated COVID-era shopping behaviors like grocery delivery, curbside pickup or self-checkout, grocery shoppers are now looking for improved in-store experiences. Local grocers also have invested heavily in regional product arrays to differentiate their shopping experience.

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Australian grocer saves time and money by deploying automated cash handling

Inside Retail

When retailers think of retail automation, they are prone to conjure images of such in-store features as check-out lanes and digital payments. Another benefit, according to Jin is the reduction in damaged or fake currency being tendered by customers – the solution can detect a fake note instantly and reject its use for payment.

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Laying the Operational Foundation for Autonomous Stores

Retail TouchPoints

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. Grocery retail is rooted in a traditional brick-and-mortar business model, with many longstanding and comprehensive internal processes.

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Smart shopping carts, low-code and robots: Welcome to retail tech in 2023

Inside Retail

With new applications on the horizon, AI is set to play an ever growing role in improving not only customer experience, but also store efficiency and operations. From warehouses to in-store customer service, robots are increasingly being used to streamline operations and improve efficiencies. Payment systems evolution.

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5 Strategies to Optimize the Online Integration of Your Grocery Store

Retail TouchPoints

To keep up with this demand and consumer expectations, grocers will have to invest in the right forward-looking technology to evolve omnichannel offerings to meet customer needs. Delivery expenses and costs for in-store picking and other operations can be very high if not optimized correctly for scale and profitability.

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Beyond the Transaction: How PayPal is Helping Remove Friction Across the Commerce Experience

Retail TouchPoints

Mobile technology is transforming payments, making it easier, safer and more affordable for people to move and manage their money than ever before,” said Dan Schulman, President and CEO of PayPal at the time of the spinoff. “As Source: CivicScience. RTP: Consumer adoption of things like digital wallets is still relatively low.

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AI in Retail: Optimizing Operations from Supply Chains to Employee Scheduling

Retail TouchPoints

The newest generation of artificial intelligence (AI) would seem to be tailor-made for the behind-the-scenes operational complexity of today’s retail organization — and in many ways it is. Seeing this, a supply chain manager would want to know exactly how this would affect the trucks carrying their company’s products. Mexico border.