Inside Retail

JANUARY 2, 2024

Retailers of all sizes and industries are using the success of experiential activations to create brand awareness and, as a result, drive more business. The offer was at capacity within 10 minutes of going live, and the team completed 300 mini-facials across two days. Fayshell received a lot of tags and follows across socials.

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Retail TouchPoints

APRIL 22, 2024

But his daughter, Somia Farid Silber, who’s now the company’s President, isn’t coasting on the company’s past success — she’s too busy thinking about the next 25 years. Retail TouchPoints: How do the company’s origins relate to you and your family? Retail TouchPoints: How do the company’s origins relate to you and your family?

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Retail TouchPoints

OCTOBER 4, 2023

But by asking more follow-up questions and digging into the psychology of Gen Z, MG2 was able to challenge, and completely debunk, common generational myths and misconceptions. We wanted to make sure that we took a deeper dive, understanding that this is a complex group.

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Retail TouchPoints

JUNE 1, 2022

The shop-in-shop retail approach can yield benefits for both the host retailer and the hosted brand, but there are certainly challenges to entering into this type of partnership. I think when you don’t do that homework up front, then it’s not as positioned for success.”. Making Space for a Shop-in-Shop Partner.

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Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. But underneath this positive blanket statement are a lot of nuances. Many of those were in response to the lack of connection people felt during the pandemic.

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Inside Retail

JULY 19, 2023

At the two-day Online Retailer 2023 conference in Sydney, this question took on new significance amid reports that the growth of online shopping has plateaued. Despite the rapid rise of online shopping during the pandemic, data shows that physical stores are still where the majority of transactions occur. Retail is not easy.

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Retail TouchPoints

JUNE 28, 2023

But retailers have to invest in things that will make them not just different, but better and more relevant. But if you’re not fully connecting inventory, orders and customer information, nothing else is going to work,” said Dave Bruno, Director of Retail Market Insights at Aptos , in an interview with Retail TouchPoints. “For

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Retail TouchPoints

JUNE 14, 2023

Beyond these offerings, shopping center operators and their retail partners also need a deep understanding of who their audience is and what they are seeking from the kind of shopping trip that can occupy a beautiful summer night. Your phone is the first thing you look at in the morning and the last thing you see at night,” said Kampf.

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Inside Retail

MARCH 13, 2023

One of the biggest trends hitting the retail industry today is the return to bricks-and-mortar shopping: with customers, left bereft of in-store shopping during the pandemic, returning to shops in droves. It was an opportunity to pull the brand outside of our Instagram feed and make it exist in the real world.

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Retail TouchPoints

APRIL 12, 2023

As a result of changing consumer behaviors and spending patterns, many retailers are focused on right-sizing their store footprints, especially in shopping malls. Brands can sign up for one- to two-year leases in these markets to test how their brand, and in-store experiences, resonate. There’s a distinguished relationship there.”

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Retail TouchPoints

APRIL 6, 2022

Additionally, some of these consumer desires conflict with each other, making the process of choosing and executing a retail design even trickier. Customer experience has the largest influence over retail success, both online and in-person,” said George Fanous, Principal at SBLM Architects in an interview with Retail TouchPoints.

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Retail TouchPoints

AUGUST 30, 2023

If customers feel your efforts are merely transactional, they won’t hesitate to go to your competitor looking for the next best deal. If customers feel your efforts are merely transactional, they won’t hesitate to go to your competitor looking for the next best deal.

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Retail TouchPoints

AUGUST 24, 2022

Retailtainment concepts tend to downplay a key element of retail — actually selling products — and amplify a partnership or association with a well-known pop culture, hospitality or even food brand. The stores are designed from the ground up to inspire organic discovery and play through their merchandising, layouts and sensory moments.

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Retail TouchPoints

OCTOBER 28, 2022

Yet despite (or perhaps because of) all the recent snarls in the long-haul supply chain, a host of new services have popped up offering consumers faster delivery than ever before. And last year it was snapped up by UPS , the biggest delivery provider in the U.S. Valerie Metzker, Head of Partnerships, Roadie.

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Retail TouchPoints

FEBRUARY 21, 2024

That translates into gift shops and cafeteria spaces that are often sterile environments featuring the same mediocre-quality products and pre-packaged foods. In typical gift shops, “you see a lot of things behind glass display cases, but what people are usually looking for is some deodorant or even a hairbrush,” she said. “So

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Retail Focus

JUNE 28, 2023

Be it wall spaces in large high street shops and boutique stores, or simple countertops in smaller, even pop-up, locations, surfaces are a blank canvas for retailers to utilise in the most effective manner possible. What is perhaps most surprising is the amount of these areas that go underutilised.

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Retail TouchPoints

DECEMBER 8, 2020

I think we’re really proud of the fact that we’re offering new ways for our customers to shop with us, including buy online, pick up in-store (BOPIS) and curbside. I’m also really excited that we at American Eagle have really thought about how to position ourselves for the most success with our customers.

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Inside Retail

FEBRUARY 12, 2024

We’ve all heard the phrase, “If you can make it here, you can make it anywhere,” in reference to New York City. There is no better audience on which to test an in-store shopping experience than the varied individuals that make up the melting pot of this city.

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Inside Retail

MARCH 17, 2022

Discount department store Best & Less has made its debut in the lucrative beauty category, unveiling a pink pop-up store from MCoBeauty this week. . We’ve been watching MCoBeauty’s success from afar and are thrilled to have their pop-up store launching in Best & Less,” she said in a statement. “We

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Retail TouchPoints

MARCH 22, 2022

The Aggregators were in attendance as well, of course, and their success is a testament of another kind to the fortune-making engine that is Amazon. At last year’s show, a kind of awe surrounded the $5 billion these firms had collectively raised for the sole purpose of acquiring successful Amazon-based businesses.

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Retail TouchPoints

APRIL 20, 2023

However, unlike in Western markets, the entire population, not just its younger members, is undergoing a “digital leapfrog” that is making them eschew traditional brick-and-mortar in favor of pure ecommerce. “It The traditional models that we all grew up with in Europe and North America simply did not exist in that part of the world.

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Retail TouchPoints

JULY 12, 2021

With more than 800 stores and another 250 to 300 pop-up locations during its Halloween high season, as well as a strong DTC site, Party City has a pretty solid presence on the U.S. retail scene. Nevertheless, in 2018 the party goods retailer went a step further and began selling on Amazon as well. Meeting Consumers ‘Where They Are’.

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Retail TouchPoints

MAY 19, 2023

After being significantly disrupted by COVID, an underlying transition that was already beginning to surface pre-pandemic is continuing: couples are marrying later , throwing smaller weddings and shopping for those weddings (including for the dress) online. bridal industry. Here are the five principles they’re using to accomplish this.

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Inside Retail

JANUARY 15, 2024

Although these three brands operate in very different retail sectors, Li, Piper and Pearson agreed on a few common tactics for effectively engaging with the Gen Z consumer, from focusing on and enhancing the in-store shopping experience to learning how to “share the pen” with this younger, social-media-savvy shopper.

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Retail TouchPoints

MARCH 11, 2021

The pandemic has weighed heavily on brick-and-mortar retail in general and shopping centers in particular, but the industry is now emerging into a new world with new opportunities. They wanted to get out and didn’t linger in stores, or walk around aisles or window shop. Empty Mall Space Makes the Perfect Home for New Experiences.

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Retail TouchPoints

APRIL 20, 2022

While pop-ups are extremely valuable for traditional retailers that want to test new markets quickly, regulations and compliance make it extremely difficult for cannabis brands to even think about opening their own spaces, according to Joseph Scaretta, Founder and Co-CEO of CS Hudson. billion globally by 2026.

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Inside Retail

OCTOBER 25, 2022

They ended up taking all these orders for jeans, which were customised by hand, and they had to quickly find a way to make jeans that looked like the ones they had brought in. IR: How did they go from ‘accidentally selling’ a bunch of jeans at Sydney Fashion Week to building a business? They were a victim of their own success.

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Retail TouchPoints

SEPTEMBER 14, 2022

[Editor’s Note: For a deeper dive into the current state of livestream shopping in the U.S., But despite the format’s incredible success in China, brands (and social media platforms) are struggling to find traction with their livestream efforts here in the West. check out this recent feature ]. Owning the Experience.

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Retail TouchPoints

NOVEMBER 8, 2021

As a consumer, I love shopping, but I used to hate online shopping. It’s just so tedious, while going to stores is so much fun.” Originally my reason [for founding the company] was that you don’t always have time to get to stores, so you should be able to get that experience without going to stores,” said Singh.

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Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

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Retail TouchPoints

FEBRUARY 9, 2022

Online retailers and brick-and-mortar stores are having a tough time keeping up with the ever-growing digital market and the audience characteristics that are developing with it. How to Track a Customer’s Bad Shopping Experience. Today, 74% of customers said they use multiple channels to start and complete a transaction.

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Retail TouchPoints

NOVEMBER 10, 2021

The role of the store is continuing to evolve as consumers’ digital behaviors accelerate — one of the key reasons why experts believe the definition of a “successful store design” has completely changed. For retailers, it is a chance to seamlessly immerse the consumer in the brand whether they choose to shop.

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Inside Retail

SEPTEMBER 27, 2021

The ‘secret sauce’ for Sheet Society is bringing the look, feel and shopping experience of clothes fashion to manchester and bedding. Between that novel concept and the turbocharge that Covid-19 gave to e-commerce, the start-up has swiftly become a mid-sized force. and demand for our product during the pandemic.

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Retail TouchPoints

AUGUST 24, 2021

As retailers prepare for the holiday shopping season ahead, many may be thinking that now is the time to start preparing, wondering if we are gearing up for another extended, ecommerce-driven season. What will it take to make this year a successful holiday shopping season in the most unorthodox of times?

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Retail TouchPoints

JANUARY 10, 2023

Amid the mayhem of the current holiday shopping season, online sellers are frantically working to move products. In addition, excess inventory can also tie up capital that could be used for other purposes, such as investing in marketing or other growth initiatives. The past year presented a plethora of challenges for retailers.

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Retail Minded

APRIL 2, 2024

When you need to give your business a nudge, the best you can do is to move it from offline to online waters. Stats say that 43% of the people in the USA would rather shop online than go to a physical store, and with the current trends, the numbers can only go up. So what can you do? Focus on where those two meet.”

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Inside Retail

APRIL 19, 2023

At a time when discretionary spending is tightening, and the cost of doing business is going up, retailers must be more focused than ever on the ROI of their day-to-day operations and take advantage of any untapped opportunities to grow. Here are three key takeaways from the conversation. You can also watch the video on demand here: 1.

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