Retail TouchPoints

APRIL 18, 2023

Online shopping has existed for 40 years or so now, depending on what starting point you use, and while it’s undergone many changes, the basic paradigm remains. His platform Flip — described as a “shopping social network” — already has more than 1,000 brands participating, including E.l.f.

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Marketing Payment Services Beauty and Health Fulfillment 251

Retail TouchPoints

AUGUST 9, 2022

You want to also offer consumers something that hasn’t been fulfilled by their current options.” Consumers are more than willing to shop globally; they just want to ensure that what they saw online is going to show up at their door,” she said. For example, social commerce is a “big thing” in China, Ahluwalia noted.

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Social Commerce Returns Consumer Marketing 264

Inside Retail

MARCH 29, 2022

Pre-Covid, augmented reality, the metaverse and livestream shopping were distant concepts for many mainstream retailers. We are at the forefront of innovation with social commerce, enhanced retailing and emerging retailing. Indeed, AR and VR have the ability to potentially reduce returns by 31 per cent.

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Social Commerce Shopping Fulfillment Consumer 130

365 Retail

MARCH 1, 2022

To help online brands set themselves up for success, we examined the past and present to provide insights into the future of online shopping. Brands will embrace social commerce by using social to test and learn. There has been increasingly higher usage of social media platforms among consumers looking to make purchases.

Social Commerce 109

Social Commerce Drop-Shipping Fulfillment Shopping 109

Retail TouchPoints

OCTOBER 7, 2022

“We’re moving the ‘buy’ button and the whole checkout into the surface where the inspiration strikes, instead of sending readers away to other shops ,” explained Marcus Jacobsson, Co-founder of Tipser and now VP of Checkout Everywhere at Bolt in an interview with Retail TouchPoints. “It Social Commerce Meets Affiliate Marketing.

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Merchant Services Checkout ATS Fulfillment 241

Retail TouchPoints

OCTOBER 14, 2022

based fulfillment centers in a bid to directly challenge ecommerce giants like Amazon and Shopify. The company’s “sales lift” partner NCSolutions (NCS) also reported that TikTok campaigns deliver an average return on ad spend (ROAS) nearly 2X higher than NCS campaign performance benchmarks. TikTok’s Shopping Ads format.

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Advertising Fulfillment Returns Shopping 274

Retail TouchPoints

AUGUST 18, 2023

Retailers also need to apply this mobile-first lens to everything that happens after the purchase is made, including package tracking and product returns. interactions and automated return experiences. It’s become a status symbol to thrift shop and find a highly coveted brand,” Brinich added.

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Retail TouchPoints

FEBRUARY 12, 2024

Shopping is one of life’s simple pleasures. And in today’s day and age, shopping online has never been easier — with targeted ads, free shipping, free returns, stores built into Instagram or TikTok, logins saved on your browser and payment information saved on your devices.

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Shipping Clienteling Returns Shopping 219

Retail TouchPoints

DECEMBER 2, 2022

For more than 85 years, Economy Candy has been a reliable purveyor of all things sweet, from classic favorites to hard-to-find exotic confections and even viral phenomenon like slime lickers, which are essentially “roll-on deodorant for your tongue,” according to Skye Cohen, who runs the shop alongside her husband Mitchell Cohen.

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Social Commerce Clienteling Location Shopping 260

Retail TouchPoints

OCTOBER 6, 2022

Among its multiple impacts, COVID-19 accelerated an elongation of the holiday shopping season that was already underway. Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that).

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365 Retail

DECEMBER 21, 2021

From the rise of online shopping and its impact on in-store sales to the increasing importance of technology and security, we spoke to a few retail experts about what those in the industry can expect to see next year and beyond. . Many assume the popularity of online shopping and decline of the high-street will continue during 2022.

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Social Commerce Payment Services Consumer Shopping 104

Retail TouchPoints

OCTOBER 15, 2021

There is no standardization across the industry and inconsistent sizing leads to markdowns and returns. When brands and retailers try to bring extended sizing to market, they need to determine how many SKUs they need to allocate to specific stores to accommodate in-store shopping and online fulfillment.

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Consumer Merchant Services Markdowns Fulfillment 288

Inside Retail

FEBRUARY 27, 2023

Australia Post’s 2022 e-commerce industry report told us that online retail sales represent around 20 per cent of total retail sales , with shopping habits being reformed during the pandemic. Secondly, having a strong e-commerce channel enables customers to find products online that they may have struggled to locate in-store.

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Payment Services Social Commerce Promotions Department Stores 130

Retail TouchPoints

NOVEMBER 12, 2021

At the same time, there is a deep desire among shoppers to shop locally. There’s a sense of pride and solidarity in supporting local, but there’s still a belief that shopping local has too much friction around it. They want to shop local, they just don’t want to trade off on convenience.

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Merchant Services Shipping Fulfillment Social Commerce 222

Retail TouchPoints

MAY 18, 2021

Jill Standish: Let’s take the increase in online shopping as an example. There’s absolutely still a place for in-person shopping, although a lot of retail companies are looking at their real estate; if they’re doing more ecommerce, they will want to leverage these assets differently.

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Fulfillment Consumer Returns Shipping 175

Retail TouchPoints

NOVEMBER 16, 2020

shopping festival indicate the strength of China’s rebound from the impact of COVID-19. Non-Chinese Brands Took Advantage of Shopping Festival. The payoff is that because these consumers are diligent about doing their research, they return fewer items, “which is so much more sustainable.”. The topline numbers from Alibaba ’s 11.11

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Fulfillment Consumer Marketing Shopping 189

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

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Consumer Payment Services Fulfillment Advertising 136

Retail TouchPoints

NOVEMBER 10, 2020

The pandemic’s impact on shopping habits isn’t abating: 66% of respondents will prefer home delivery over other fulfillment methods, according to a survey by Oracle. To reach the heightened numbers of online shoppers, retailers should consider embedding shopping into social experiences. year-over-year. year-over-year.

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Shipping Fulfillment Shopping Consumer 246

Retail TouchPoints

JULY 29, 2020

Using AI-powered shopping assistants, virtual catwalks and brochures, and 3D product displays can create an entirely new and highly immersive in-store experience. However, realizing the store of the future means that the physical store needs to be a whole lot more connected, mobile and smarter.

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Payment Services Fulfillment Location Checkout 183

Retail TouchPoints

JANUARY 4, 2022

If the product isn’t great, the customer has multitudinous choices online from which to shop, regardless of their ideological alignment to another cause,” said Jackson. RTP: There are so many new digital commerce opportunities emerging, but the report’s introduction noted that we’ve “returned to our defaults,” or “the store of yore.”

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Consumer Customer Experience Marketing Fulfillment 313

Retail TouchPoints

JULY 30, 2020

Only consumers only had 17% of their shopping done by early July, and 54% said they held off on spending because they didn’t know what they needed. Based on research and expert interviews, six new realities are having the biggest impacts on back-to-school shopping behaviors and preferences. in search) and “boy clothing” (+12.5%

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Merchant Services Advertising Apparel Planning 247

365 Retail

MARCH 5, 2024

Social commerce – purchases made directly on social networks – may seem anecdotal to some, but it’s taking off and is expected to grow three times faster than traditional e-commerce, reaching $1.2 trillion by 2025. Fourteen years later, however, 7 out of 10 do so, according to a study by Klarna.

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Social Commerce Shipping Accounting Point of Sale 67

Retail TouchPoints

NOVEMBER 11, 2021

From tiny boutiques to nationwide giants, retailers are using livestreaming and live shopping to reach customers in new and compelling ways. Brick-and-mortar locations are still essential parts of the shopper journey, but they need to be reconfigured to accommodate both shopper discovery and functions like flexible store-based fulfillment.

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Merchant Services Payment Services Consumer Beauty and Health 286

Retail TouchPoints

NOVEMBER 18, 2020

The coronavirus pandemic has pulled retailers in a number of different directions as they react to shifting shopping trends and new expectations generated by the explosion in ecommerce shoppers. While many shoppers are still reluctant to return to physical stores, they still see the value of (and often miss) the in-store experience.

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Retail Minded

JANUARY 21, 2022

Recognized and respected as the largest conference and expo in the world supporting the retail industry, I was both excited and proud to return to the NRF show floors for the first time since the global pandemic. Enhancing these fulfillment challenges includes leveraging robotics, and there was no shortage of these to explore at NRF.

Payment Services 52

Payment Services Social Commerce Merchant Services Fulfillment 52

Retail TouchPoints

JANUARY 24, 2023

Profitability is the Name of the Game Retailers will be looking for strong returns on investment throughout the enterprise, which means potentially putting projects with a longer-term payback — like the metaverse — on the back burner.

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Home Furnishings Advertising Consumer Customer Experience 264

Retail Next

APRIL 1, 2021

Today, retailers and brands need to support their customers how, when and where they want to shop. Retailers and brands need to support, allow and empower their customers to engage with – and shop – them as the customer wants. Fulfillment. Virtual shopping. Social commerce. We are beyond omnichannel.

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Visual Merchandising Home Furnishings Shipping Fulfillment 40

Inside Retail

MARCH 25, 2024

The platform According to Urban, Zalora’s platform services and e-commerce solutions provide brands with a one-stop shop and a single point of contact for all their e-commerce needs. In the context of Southeast Asia, it remains a growing e-commerce market, according to Urban.

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Fulfillment Social Commerce Fashion Marketing 130

Retail Minded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail TouchPoints

DECEMBER 28, 2021

Dive deeper into the latest solutions for enhancing the omnichannel shopping experience in the “ Ecommerce Tech Guide: The Latest Tools for Bridging the Physical-Digital Gap.” We know that today, the fulfillment option that consumers most hope to continue to use moving forward is curbside pickup ,” said Pfeiffer.

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Retail Geek

OCTOBER 6, 2022

We also discuss the latest news (and controversies) around Facebook and TikTok pulling back from some social commerce initiatives (and pressing forward with others). Episode 297 is a recap of the GroceryShop trade show in Las Vegas, and the Consumer Brands Executive Summit in Colorado Springs.

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Social Commerce Merchant Services Shopping Promotions 52

Retail Assist

JANUARY 12, 2023

With the intent of creating a sustainable future for fashion and encouraging new ways to shop, Jigsaw were the first brand to offer a fully circular model with My Wardrobe HQ. Social Commerce. Levelling up the social commerce space is live commerce. Return options. for a return.

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Retail Trends Social Commerce Returns Department Stores 52

RETAIL MANAGEMENT SOFTWARE

JANUARY 23, 2023

In 2023, however, the outlook is positive, and the focus is on the customer shopping journey. As retailers adapt to a new normal, a seamless omnichannel experience and hybrid shopping are shaping the future of retail. Fast and frictionless in-person shopping experiences have become an expectation in 2023.

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Retail Trends Social Commerce Shipping Consumer 95

Retail TouchPoints

AUGUST 25, 2020

This applies not just to consumers but to workers returning to retail stores as well. As a result, retailers are focused on removing unnecessary contact from the shopping journey. There is no ‘returning to normal’. They’re feeling guarded and looking to minimise contact with strangers. A Catalyst for Change.

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Payment Services Fulfillment Store Operations Consumer 278

Retail Geek

JANUARY 12, 2024

No Shopify launches an ad product such as a retail media network Yes Meta/Google/TikTok lose ad share to new social media platforms and retail media networks. Yes Shopify is acquired No An innovation in e-commerce powered by ai (gpt4) surprises us by how fast it’s adopted and how cool it is. E-com returns 10-15% growth rates.

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Drop-Shipping Apparel Shipping Fast Fashion 59

Retail TouchPoints

AUGUST 31, 2022

Returns, whether from gift-based purchases or not, significantly slow down associates’ availability during such a crucial time, when busyness is already a given and when too much of the process depends on employees.”. Prediction 3: Experiential Moments will Create Delight Despite In-Store Shopping Stressors.

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Sporting Goods Consumer Checkout Shipping 245