Retail TouchPoints

AUGUST 19, 2021

In fact, 58% said school would be a bigger deal this year and 56% said they are more excited about shopping for back-to-school items this year. With this data in mind, and the large majority of kids going back to in-person learning, I don’t think [the Delta variant] will impact back-to-school shopping.” and how long will it last?

ATS 293

ATS Markdowns Consumer Social Commerce 293

Retail TouchPoints

APRIL 18, 2023

Online shopping has existed for 40 years or so now, depending on what starting point you use, and while it’s undergone many changes, the basic paradigm remains. His platform Flip — described as a “shopping social network” — already has more than 1,000 brands participating, including E.l.f.

Marketing 247

Marketing Payment Services Beauty and Health Fulfillment 247

Inside Retail

JUNE 1, 2022

Sell where consumers shop. Whether through digital campaigns, marketplaces or social media, clarify the path to purchase so it’s easy for consumers to find you and complete their purchase. Fulfil customer expectations. Achieve automation and scale with the right fulfilment options. Fulfilment and delivery plans.

Social Commerce 130

Social Commerce Fulfillment Wholesale Consumer 130

Retail TouchPoints

JANUARY 24, 2023

Social shopping is becoming more and more popular given the surge in social media usage and the ease of completing a transaction without ever leaving the app. It’s no surprise that social commerce sales are expected to reach $45.74 billion in 2022. What should advertisers be aware of when investing in this format?

Advertising 219

Advertising Social Commerce Consumer Fulfillment 219

Retail TouchPoints

AUGUST 9, 2022

Marketplaces, social media and branded ecommerce experiences offer a multitude of opportunities for brands to build customized plans for global growth, but often that “local” piece gets lost in translation (pun intended). You want to also offer consumers something that hasn’t been fulfilled by their current options.”

Social Commerce 260

Social Commerce Returns Consumer Marketing 260

Retail TouchPoints

AUGUST 5, 2021

But as we inch closer to the holiday season, malls and shopping center operators are seeing a greater need to refine and optimize their omnichannel experiences. Brands and retailers across categories responded to store closures, traffic restrictions and consumer hesitancy by expanding their omnichannel fulfillment services.

Merchant Services 261

Merchant Services Fulfillment Promotions Consumer 261

Retail TouchPoints

OCTOBER 6, 2022

Among its multiple impacts, COVID-19 accelerated an elongation of the holiday shopping season that was already underway. Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that).

Merchant Services 232

Merchant Services Payment Services Promotions Location 232

Retail TouchPoints

OCTOBER 15, 2021

More and more, that means rethinking product development and expanding their sizing and assortment planning to represent a wider range of sizes and body shapes. But it’s still true that only a small fraction of the fashion retail market has put tactical plans into place to support this significant consumer base. billion in the U.S.

Consumer 283

Consumer Merchant Services Markdowns Fulfillment 283

Retail TouchPoints

OCTOBER 14, 2022

As TikTok kicks off its second annual TikTok World business summit, the social media juggernaut is making headlines for more than just new platform updates. based fulfillment centers in a bid to directly challenge ecommerce giants like Amazon and Shopify. TikTok’s Shopping Ads format.

Advertising 269

Advertising Fulfillment Returns Shopping 269

A1 Retail

JUNE 15, 2021

New research released today by Checkout.com is a ‘wake-up call’ for online retailers, as the majority predict the shift towards online shopping, accelerated by the pandemic, is here to stay. Ecommerce retail leaders agree as three-quarters (75%) believe the future of shopping is solely online.

Merchant Services 58

Merchant Services Payment Services Consumer Shopping 58

Retail TouchPoints

JULY 30, 2020

Only consumers only had 17% of their shopping done by early July, and 54% said they held off on spending because they didn’t know what they needed. Based on research and expert interviews, six new realities are having the biggest impacts on back-to-school shopping behaviors and preferences.

Merchant Services 247

Merchant Services Advertising Apparel Planning 247

Retail TouchPoints

NOVEMBER 10, 2020

The pandemic’s impact on shopping habits isn’t abating: 66% of respondents will prefer home delivery over other fulfillment methods, according to a survey by Oracle. To reach the heightened numbers of online shoppers, retailers should consider embedding shopping into social experiences. year-over-year. year-over-year.

Shipping 246

Shipping Fulfillment Shopping Consumer 246

A1 Retail

NOVEMBER 18, 2021

Over half of UK shoppers (55%) plan to shop during Black Friday/Cyber Monday. Over a third (36%) of consumers are planning to spend more than in 2020, an average of £363 over the weekend . ” Many Brits are planning to make BFCM in-store purchases at local shops (43%) and independently owned businesses (31%). .

Social Commerce 40

Social Commerce Beauty and Health Planning Accessories 40

Retail TouchPoints

NOVEMBER 16, 2020

shopping festival indicate the strength of China’s rebound from the impact of COVID-19. Non-Chinese Brands Took Advantage of Shopping Festival. Like Weinswig, Halliwell cautioned that selling in China requires much more than simply opening up a virtual Tmall shop. “I Extended Festival Designed to Mitigate Fulfillment Crunch.

Fulfillment 185

Fulfillment Consumer Marketing Shopping 185

Retail TouchPoints

MARCH 2, 2022

Qurate Retail Group has restructured its organization and launched a new business unit focused on livestreaming as it looks to “accelerate its leadership in video commerce.”. fulfillment center operations, supply chain, customer support, global business services, procurement and corporate real estate and workplace services.

Fulfillment 156

Fulfillment Marketing Shopping Customer Experience 156

Retail TouchPoints

DECEMBER 14, 2021

The power of this new social experience design process is that it extends beyond the design and planning stage. It becomes a cross-category and cross-department resource after the store’s public unveiling, as the new social visual teams convert to marketing and promotion teams to support the retailer and brand.

Marketing 302

Marketing Planning Consumer Fulfillment 302

365 Retail

MARCH 5, 2024

Social commerce – purchases made directly on social networks – may seem anecdotal to some, but it’s taking off and is expected to grow three times faster than traditional e-commerce, reaching $1.2 Selling directly on social networks, on the other hand, is more recent. trillion by 2025.

Social Commerce 67

Social Commerce Shipping Accounting Point of Sale 67

Retail TouchPoints

AUGUST 15, 2023

What it didn’t have at that point was a streamlined, intuitive online checkout process — and that quickly became a major hindrance to the company’s DTC expansion plans. “We Another area we see on the horizon is purchasing at the point of inspiration, meaning social shopping.

Checkout 173

Checkout Merchant Services Payment Services Customer Experience 173

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 136

Consumer Payment Services Fulfillment Advertising 136

Retail TouchPoints

AUGUST 30, 2023

There’s an art and science to using customer data to capture shopping behaviors and trends and activating that data along with the right shopping features. Instant answers about product sizing or shipping details can greatly influence the shopping experience and make or break a sale.

Checkout 206

Checkout Shipping Customer Experience Point of Sale 206

Retail TouchPoints

NOVEMBER 18, 2020

The coronavirus pandemic has pulled retailers in a number of different directions as they react to shifting shopping trends and new expectations generated by the explosion in ecommerce shoppers. Kroger Tailors Frictionless Offerings for Specifics of Individual Stores.

Customer Experience 203

Customer Experience Kiosk Clienteling Fulfillment 203

Retail TouchPoints

JANUARY 27, 2021

How MeUndies plans to use its latest funding round. Delivery and fulfillment: Prior to Provenance’s recent investment, “we had moved from our own distribution facility to a third-party facility because our business was expanding quickly and we needed more space, staff, resources and logistics expertise,” Shokrian explained.

Consumer 233

Consumer Apparel Fulfillment Planning 233

Retail TouchPoints

JULY 9, 2020

In a best-case scenario, where a vaccine becomes available or the economic ramifications of the pandemic are not too severe, people will resume shopping and traveling and give a boost to luxury goods sales,” said Willersdorf in an interview with Retail TouchPoints. The Gucci try-on filter for Snapchat in action. Source: Gucci).

Clienteling 246

Clienteling Consumer Accounting Boutique 246

Inside Retail

MARCH 25, 2024

This includes its e-commerce infrastructure, such as warehousing facilities, last-mile delivery fleets, and network of third-party logistics providers that ensure a smooth delivery experience for consumers across all markets, including hard-to-reach areas.

Fulfillment 130

Fulfillment Social Commerce Fashion Marketing 130

Retail Next

APRIL 1, 2021

Today, retailers and brands need to support their customers how, when and where they want to shop. Retailers and brands need to support, allow and empower their customers to engage with – and shop – them as the customer wants. Fulfillment. Virtual shopping. Social commerce. Did it affect shopping behavior?

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40

Retail TouchPoints

OCTOBER 20, 2020

Traditionally, the physical store has been where people have gone through that shopping experience — finding what works best for them with time on their hands, walking through their favorite store, using their senses of sight and touch to figure out what’s going to work best. You should 100% be doing that right now.”.

Merchant Services 146

Merchant Services Shopping Consumer Business Communication 146

Retail Minded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail TouchPoints

JANUARY 10, 2023

Amid the mayhem of the current holiday shopping season, online sellers are frantically working to move products. Here are four tactics that retailers and ecommerce sellers can employ to eliminate excess inventory and mitigate the impact of the holiday hangover as they plan for 2023: 1: Diversify sales channels.

Payment Services 230

Payment Services Drop-Shipping Fulfillment Shipping 230

Retail Geek

OCTOBER 6, 2022

We also discuss the latest news (and controversies) around Facebook and TikTok pulling back from some social commerce initiatives (and pressing forward with others). Episode 297 is a recap of the GroceryShop trade show in Las Vegas, and the Consumer Brands Executive Summit in Colorado Springs.

Social Commerce 52

Social Commerce Merchant Services Shopping Promotions 52

Retail Geek

JULY 9, 2021

Jeff Bezos steps down Amazon offers it’s multi-channel fulfillment (MCF) to Big Commerce customers. Shopify Unite 2021 Instagram leans into commerce Nike earnings Warby Parker IPO. Breaking News: Instacart has appointed Facebook executive Fidji Simo as its new CEO. Amazon News. Other News.

Shipping 98

Shipping Merchant Services Fulfillment Wholesale 98

Retail TouchPoints

AUGUST 25, 2020

With retailers continuing to reopen their doors to the public, the question remains — what COVID-19-necessitated retailing strategies will make their way into go-forward plans, and which of those will be forgotten? As a result, retailers are focused on removing unnecessary contact from the shopping journey. A Catalyst for Change.

Payment Services 274

Payment Services Fulfillment Store Operations Consumer 274

Retail TouchPoints

DECEMBER 21, 2023

Ad exec Ellis Verdi identified several structural weaknesses in BB&B’s operating model that, along with changes in consumer shopping patterns, finally caught up with the retailer. Among the biggest challengers were Chinese-based discount shopping apps Shein and Temu. In 2023, that’s exactly what they did.

Sporting Goods 276

Sporting Goods Advertising Consumer Apparel 276

Inside Retail

NOVEMBER 7, 2022

With shoppers often buying sweets, custom-made apparel, accessories and jewellery, White Day offers e-commerce platforms a huge opportunity to fulfil consumers’ needs. The e-commerce factor. The share of respondents in the Statista survey who said they were planning to spend more was the highest in India, at 76 per cent.

ATS 130

ATS Social Commerce Consumer Promotions 130

Retail Geek

JANUARY 12, 2024

No Shopify launches an ad product such as a retail media network Yes Meta/Google/TikTok lose ad share to new social media platforms and retail media networks. For 2023, live streaming commerce, still not meaningful in the US. So, you know, we have TikTok shops.

Drop-Shipping 59

Drop-Shipping Apparel Shipping Fast Fashion 59

Retail Geek

APRIL 30, 2021

They painted a picture about facing some significant headwinds and I think they they told investors that they plan to significantly ramp up investment spending. How successful their their Shop app has been the mobile app and I think they disclose that. The by the shop arrazi I like to calm the Shopify zealots.

Fulfillment 98

Fulfillment Payment Services Merchant Services Shipping 98

Retail TouchPoints

AUGUST 31, 2022

Prediction 3: Experiential Moments will Create Delight Despite In-Store Shopping Stressors. Café and restaurant experiences help meet basic human needs while elevating a visit to the shops into a day out. shoppers had already started their holiday shopping by June. Last year Google found that 31% of U.S.

Sporting Goods 241

Sporting Goods Consumer Checkout Shipping 241