Retail TouchPoints

MARCH 24, 2022

Ask any retailer or consumer and they’ll agree on this point: ecommerce returns are a problem — albeit for diametrically opposed reasons. Meanwhile, more than three in four (78%) consumers say they’ve had an inconvenient online returns experience recently, per Pitney Bowes latest BOXpoll survey. consumers love the USPS.

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Returns Drop-Shipping Merchant Services Shipping 309

Retail TouchPoints

SEPTEMBER 3, 2020

Returns are a cost of doing business for any retailer. In the wake of COVID-19, returns are receiving serious (and necessary) attention for several key reasons: Retailers are spending more processing returns in stores. Returns is just one example.” . In-Store Returns Trending Up, But Not Pouring In.

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Returns Merchant Services Department Stores Shipping 328

Retail TouchPoints

JUNE 10, 2020

Consumer-friendly and flexible return policies can be the difference between getting a new customer and losing a sale. According to proprietary research conducted by Forter, 23% of shoppers will abandon their carts if returns options are poor. Returns Abuse And Customer Expectations. This is amplified in some industries.

Returns 150

Returns Merchant Services Drop-Shipping Accessories 150

Retail Bound

APRIL 13, 2024

From the manufacturers to the distributors, to your retail store – there are many factors and unexpected costs to consider during the shipping process that can be often overlooked. This involves: Market Analysis: Understand your target audience, their preferences, and their buying behavior. Dr. Ralph F.

Drop-Shipping 98

Drop-Shipping Shipping Merchant Services Payment Services 98

Retail TouchPoints

APRIL 22, 2022

With the pandemic ushering a wave of traditionally brick-and-mortar merchants online since 2020, the chances of being targeted by scammers is at an all-time high. Return Fraud. In addition to discounts, flexible returns are crucial to converting a first-time visitor into a returning customer.

Merchant Services 254

Merchant Services Returns Fulfillment Promotions 254

Retail TouchPoints

SEPTEMBER 15, 2020

With record-setting online sales looming on the horizon for the holiday season, retailers also are bracing for an onslaught of online returns. Those retailers selling primarily or exclusively online are expecting a corresponding hike in the volume of returns, but not much difference in the return rates they have become accustomed to.

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Returns Merchant Services Shipping Location 179

Retail TouchPoints

JULY 12, 2021

Another factor driving the adoption of WMS in ecommerce is the growing trend for retailers to offload online order fulfillment to distribution partners. Those businesses clinging to rudimentary paper-based processes and a belief system that “we’ve always been able to make money doing things this way, why do we need to change?”

Merchant Services 277

Merchant Services Fulfillment Shipping Inventory Management 277

Retail TouchPoints

AUGUST 7, 2023

After several years of declines and a host of executive switch-ups (particularly in the CEO role), Wish began a major overhaul of its business (still underway) and launched a marketing blitz to “reintroduce” itself to consumers in August 2022. Doubling down on merchants outside of China. The very next month Temu debuted in the U.S.

Merchant Services 204

Merchant Services Drop-Shipping Shipping Payment Services 204

Retail TouchPoints

OCTOBER 7, 2022

Like many other publications, The Indy (as it’s known by readers) has been working with brands and retailers for years through affiliate marketing relationships, primarily on its reviews section IndyBest. Social Commerce Meets Affiliate Marketing. Then the merchant takes over for fulfillment, logistics and so on.”.

Merchant Services 248

Merchant Services Checkout ATS Fulfillment 248

Retalon

DECEMBER 8, 2021

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In today’s market, putting the right fulfillment system in place gets you a competitive edge.

Merchant Services 41

Merchant Services Fulfillment Drop-Shipping Shipping 41

Retail Minded

APRIL 3, 2022

A new study revealed: Social media marketing (32%), e-commerce software (31%), email marketing (29%), retail operations (26%) and online payments (24%) score highly. Investment behind the ‘buy button’ into retail operations (26%) and online payments (24%) also score highly on merchants’ wish lists.

Merchant Services 83

Merchant Services Payment Services Inventory Management Wholesale 83

Retail TouchPoints

OCTOBER 4, 2023

The UK’s largest independent builder’s merchant, MKM Building Supplies , recognized that the building supplies industry was changing, with 45% of its current customer base set to retire within the next five years. One BigCommerce merchant saw conversion rates jump from 52.9% after deploying both of these tactics.

Merchant Services 255

Merchant Services Social Commerce Checkout Payment Services 255

Retail TouchPoints

SEPTEMBER 5, 2023

What were your biggest goals going into writing the book, and how did your approach evolve as you embarked on the writing process? Del Rey: The Marc Lore era at Walmart, if nothing else, brought a new sense of urgency to Walmart when it comes to new online features and services, and the incubation of new business ideas. 8 division ?

Merchant Services 251

Merchant Services Fulfillment Advertising Accounting 251

Inside Retail

JANUARY 30, 2024

The services provided under this collaboration will encompass local pick-up, warehousing, international transportation, access to Chinese bonded warehouses, customs clearance, and comprehensive delivery services across China. This foundation makes it easier for European brands to launch and navigate the Chinese market.

Merchant Services 130

Merchant Services Inventory Turnover Inventory Management Supply Chain Management 130

Inside Retail

NOVEMBER 28, 2022

Following in the footsteps of Instagram, which launched its shop in 2020, TikTok has entered the competitive space with its new shop function, enabling merchants, brands and creators to showcase and sell products directly to over 1 billion users through in-feed videos, LIVEs, and the ‘product showcase’ tab. Higher customer expectations .

Social Commerce 130

Social Commerce Merchant Services Payment Services Fulfillment 130

Retail TouchPoints

APRIL 5, 2022

When it comes to embracing ethical commerce and moving corporate social responsibility (CSR) strategies forward, Amazon Web Services (AWS) research shows that retailers and CPGs identify three primary hurdles to success. Across all organization sizes and market locations in our survey, cost placed highest ( 53% ) on the list of challenges.

Merchant Services 216

Merchant Services Beauty and Health Returns Consumer 216

Inside Retail

FEBRUARY 28, 2022

Merchgirls is a creative agency, focusing on creating merchandise that’s twice as nice for the broader market. To meet the growing needs of their clients during Covid, Merchgirls created a custom pick and pack process that elevated the offering from B2B to B2C on a mass scale. Reduce costs with fulfilment optimisation.

Merchant Services 130

Merchant Services Payment Services Shipping Fulfillment 130

Independent Retailer

JANUARY 27, 2022

Product returns are a big problem for retailers. In 2020, consumers returned an estimated $428 billion in merchandise, representing more than 10 percent of total retail sales. The problem does not stop there — the surge in online sales has made customers far more discerning when it comes to return policies. Think Long Term.

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Returns Merchant Services Shipping Consumer 73

365 Retail

NOVEMBER 20, 2023

This partnership will empower Adobe Commerce merchants to scale their direct-to-consumer (DTC) businesses to more than 200 countries internationally. “ ” By leveraging its deep understanding of local markets, ESW creates DTC opportunities that drive enhanced customer lifetime value.

Merchant Services 59

Merchant Services Payment Services Checkout Fulfillment 59

Retail TouchPoints

SEPTEMBER 8, 2021

A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. grocery market. Emphasized in an article from the New York Times Magazine last fall, Shopify’s key to success has been putting the merchant first. .

Merchant Services 216

Merchant Services Payment Services Fulfillment Shipping 216

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. More Online Sales Means More Returns. The big driver?

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Returns Merchant Services Drop-Shipping Consumer 280

Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. The return to offices and social events is inspiring consumers to level up their wardrobes and focus more on apparel and footwear.

Merchant Services 242

Merchant Services Payment Services Promotions Location 242

Retail TouchPoints

OCTOBER 15, 2021

Because of efforts to address this mismatch of product and real-world sizing, Coresight Research estimates that the value of the extended-size market for women will grow to $32.3 this year alone, representing approximately 21% of the total women’s apparel market. Test the market with new size options and be inclusive in marketing.

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Consumer Merchant Services Markdowns Fulfillment 289

Retail TouchPoints

OCTOBER 13, 2020

Omnichannel Fulfillment: Position Imaging — which enables logistic efficiency with new and advanced tracking technologies used to provide visibility throughout the logistics chain. Startup Innovation Lab #1: 10-11 am ET, Oct. Startup Innovation Lab #2, 10-11 am ET, Oct.

Loss Prevention 221

Loss Prevention Merchant Services Fulfillment Returns 221

Retail TouchPoints

OCTOBER 12, 2020

Although it’s tempting to hunker down — and double down — on time-tested marketing and sales methods, now is the time to rethink and rewire sales, operations, logistics and support. While they often produce higher revenues and improved profit margins, they also represent risk in the form of unsold inventory and expensive returns.

Consumer 163

Consumer Merchant Services Payment Services Shopping 163

Mass Relators

APRIL 20, 2022

SEATTLE — Amazon Prime will soon offer members to get perks like free delivery even when they are shopping from other online merchants. “We Members will have the flexibility to shop from merchants directly, all while enjoying the fast, free delivery, seamless checkout, and easy returns they’ve come to know and love from Amazon.”.

Merchant Services 52

Merchant Services Payment Services ATS Fulfillment 52

Retail TouchPoints

NOVEMBER 12, 2021

It took Shopify merchants nearly 15 years to reach a cumulative GMV of $200 billion. I think a world without independent brands and independent merchants and local stores is a very boring world and a very boring landscape for commerce. It took just 16 months for them to double that figure. What stood out to you in the findings?

Merchant Services 228

Merchant Services Shipping Fulfillment Social Commerce 228

Retail TouchPoints

NOVEMBER 11, 2021

On the same day, Devora Rogers of market research consultancy Alter Agents shares results from the firm’s new study, including the depths of shopper “promiscuity” as customer loyalty fades and consumers constantly examine new options. 17 from 1:20 to 2:10 p.m. Join the discussion on Nov. 17 from 3 to 3:30 p.m. 16 from 12 to 12:30 p.m.

Merchant Services 292

Merchant Services Payment Services Consumer Beauty and Health 292

365 Retail

APRIL 28, 2021

Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab , the leading operations experience platform, reveals.

Merchant Services 52

Merchant Services Payment Services Fashion Checkout 52

Inside Retail

APRIL 15, 2021

As a result, the industry unlocked and fulfilled five years of online retail growth in just six months through a patchwork of band-aids and gut-led experiments – effectively realising 2025 sales levels in 2020. per cent in 2019 — to sit almost 10 points ahead of the overall market. Digital payment. It reached 22.8

Merchant Services 130

Merchant Services Payment Services Shopping Customer Experience 130

Retail TouchPoints

JULY 30, 2020

“However, what was interesting is the amount of money that’s going to be spent on things like subscriptions for educational services. As in previous years, mass merchants are poised to take the largest share of back-to-school and back-to-college sales, according to the Deloitte surveys.

Merchant Services 250

Merchant Services Advertising Apparel Planning 250

Retail TouchPoints

MARCH 29, 2022

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. It’s no wonder marketers and merchants are overwhelmed trying to capture consumers’ attention and convert them.

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Payment Services Merchant Services Consumer Customer Experience 204

Retail Minded

DECEMBER 21, 2022

2023 is an overdue date for merchants to welcome agility into their point of sale, logistics and overall retail operations, yet 2023 will reveal just how important agility truly is. Merchants looking to beat the challenges of supply, inflation and even consumer behavior should lean heavily into technology that leads with agility.

Marketing 52

Marketing Merchant Services Promotions Point of Sale 52

Retail TouchPoints

AUGUST 15, 2023

What do they need to feel confident that they’re not just getting the product they ordered, but also content and services that will support their purchase? Use content and recommendations to maximize the customer experience: The worst thing a merchant can do after consumers make a purchase is send them a product recommendation email.

Merchant Services 186

Merchant Services Customer Experience Consumer Planning 186

Independent Retailer

NOVEMBER 2, 2021

With only two months left of 2021, retailers should already be looking ahead to the new year for the newest trends, technology, marketing tactics, products, and solutions for improving their business. Crypto Payments Help Deliver a Competitive Advantage. First, up to 40 percent of customers that pay with crypto are new to the merchant.

Merchant Services 96

Merchant Services Payment Services Shipping Wholesale 96

365 Retail

MAY 7, 2021

It’s also worth mentioning that we are far from out of the woods, and it could be years before shoppers feel comfortable returning to crowded high streets, or tourists return to British cities in the same capacity that they did before 2020. . Suvish Viswanathan Head of European Marketing, Zoho.

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Merchant Services Payment Services Returns Inventory Management 96

Retail TouchPoints

OCTOBER 26, 2022

After getting her MBA at Stanford, she returned to India and spent the next decade in retail, just as ecommerce was taking off in the country. And] with all this digitization, there are so many more small- and medium-sized merchants around the world that need to source to sell. But that degree came in handy.

Drop-Shipping 239

Drop-Shipping Merchant Services Shipping Wholesale 239