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Walmart Enters Partnership to Offer GoLocal Delivery to Small and Mid-Sized Grocers

Retail TouchPoints

Cognetry provides ecommerce and fulfillment solutions for independent and mid-sized grocers, and the partnership aims to help more of them add delivery services. Cognetry offers an end-to-end AI-driven cloud-native solution designed to drive price productivity, optimize fulfillment and improve delivery drop density.

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Three Regional Grocers Tap Instacart to Power Ecommerce Sites

Retail TouchPoints

The solution features built-in catalog services and automated marketing campaigns as well as flexible fulfillment solutions that allow retailers to choose the model that works best for their stores.

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WSJ: Amazon Deploys AI to Detect Damaged Goods in Fulfillment Centers

Retail TouchPoints

Amazon is rolling out new AI-powered technology across its warehouses to detect damaged goods in a bid to decrease the number of damaged items sent to customers and speed up the fulfillment process, The Wall Street Journal reports. MIT Professor Dr. Yossi Sheffi, author of The Magic Conveyor Belt: Supply Chains.

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Instacart Expands Enterprise Offerings with Display Ads and Order Management for Deli and Produce Items

Retail TouchPoints

Instacart has expanded the offerings under its Instacart Platform umbrella, a suite of enterprise-grade technologies designed to help grocers with their digital transformations. Instacart launched Platform in March 2022 as the next step in its broader strategy to become the ecommerce and technology enabler of the grocery industry. “At

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Australian Supermarket Chain Coles Deploys Delivery Management Solution

Retail TouchPoints

Coles Group , which operates a chain of more than 800 supermarkets across Australia, will deploy the Bringg delivery management platform in a bid to make its home delivery operations more efficient. The solution will make it easier for Coles to allocate deliveries to its network of carriers and track deliveries in real time. “We

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Three ways online grocers can win, and retain, customers post-pandemic

Inside Retail

During the Covid-19 pandemic, grocers managed an unprecedented level of online orders for fulfilment via delivery and click-and-collect. The challenges during this time were related mostly to a lack of delivery slots and product and labour shortages, which impacted the ability to fulfil orders in a timely manner (or at all). .

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Grocery Trails the Retail Industry in CX and Fulfillment. Here are 4 Ways That Will Change in 2021

Retail TouchPoints

Online grocery’s previously lethargic rate of adoption meant that grocers lagged other retail sectors in multichannel merchandising systems, customer data management and fulfillment technology. Many in the online grocery industry still operate fulfillment at a very rudimentary technical level.