Retail TouchPoints
DECEMBER 1, 2021
Relentless challenges including supply chain disruptions, weather disasters and a ship stuck in the Suez Canal slowed shipments and delivery of goods to consumers. Shipping and delivery will continue to play a major role in how retailers, both small and large, perform and provide effective customer experiences.
Retail TouchPoints
OCTOBER 4, 2021
Three of the country’s biggest retailers are taking significant steps to get consumers into the holiday shopping groove — and to do so (much) sooner than later. As we approach the holiday season, guests are excited to shop early,” said Christina Hennington, EVP and Chief Growth Officer at Target in a statement. Beginning Oct.
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Retail TouchPoints
DECEMBER 8, 2021
In light of well-publicized shipping delays and inventory shortages, they may find some empty shelves. adults revealed that, while expectations around delivery and shipping are split, concern has begun to rise. Budget and finances — traditionally shoppers’ biggest worries — have given way to concern over out-of-stock items.
Retail TouchPoints
JUNE 7, 2023
As the oldest members of Gen Z move into their mid-20s and the youngest enter their teen years, personal finance concerns are high on their list of worries. Gen Z also cites convenience as a key reason for shopping online: 30% like the ability ecommerce gives them to compare prices and shop from anywhere and at any time.
Independent Retailer
JUNE 17, 2021
For example, if you are a beer subscription company, you could offer 24 months of classic beer recipes not seen since the 1800’s shipped straight to customers’ doors for $500 per year ($1,000 total). Clean financial records give you more pull with lenders and investors who are more likely to give you the best finance deal. government.
Retail TouchPoints
MAY 2, 2023
Now, every step of buying or selling a car at CarMax can be done online or in-person — including many processes that most other retailers never had to worry about digitizing such as buying back products and financing purchases. The second major challenge is that every consumer is a snowflake too when it comes to auto financing.
Retail TouchPoints
SEPTEMBER 19, 2023
Retail TouchPoints (RTP): How do you believe consumers’ omnichannel shopping behaviors will evolve or accelerate during the holiday shopping season? As stores were closer to consumers in the “last mile,” orders shipped from stores were able to arrive much more quickly and cost effectively.
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