Retail TouchPoints

FEBRUARY 6, 2024

Inside H&M ’s new store in NYC’s SoHo neighborhood, the fast fashion retailer has nested a shop-in-shop featuring curated secondhand pieces — the brand’s first resale location in North America. To celebrate the debut, beginning Feb.

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Retail TouchPoints

MARCH 23, 2022

The retailer will kick off the expansion with its State Street Chicago flagship store on April 9, 2022 and add the retailer’s iconic New York City Herald Square store in May. At that time Macy’s said it was aiming for a total of 270 Backstage shop-in-shops, and with these new expansion plans the retailer will have exceeded that goal.

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Retail TouchPoints

JUNE 4, 2020

Gap stopped paying rent on its temporarily closed stores in April, a move that was expected to save approximately $155 million in monthly costs. Gap and its banners, including Banana Republic and Old Navy , operate 412 stores at Simon properties, making it one of the mall operator’s biggest in-line tenants in terms of rent.

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A1 Retail

OCTOBER 13, 2021

Demonstrating a perception gap between retailers and shoppers, the majority of retailers (75%) consider themselves to be fairly or very sophisticated when it comes to omnichannel, yet half (50%) of Klarna users believe retailers are not joined up enough between their online and in-store operations.

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Retail Prophet

MARCH 24, 2022

This article originally appeared on Business of Fashion. Podcast host and founder of the Retail Prophet Doug Stephens returns this season, and is joined by 14 global authorities, including industry thought-leaders, fashion and retail executives, and academic experts, sharing their insight and analysis on the next-generation consumer.

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Retail TouchPoints

JULY 28, 2020

The mobile device becomes the digital interface for the shopper to control nearly their entire interaction with a brand — from product discovery and availability, to streamlining conversations with sales associates in-store and payment. Going to Home Depot for a fastener?

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Retail Next

FEBRUARY 25, 2020

In situations like this, you might have to resort to old fashioned sales techniques to get the deal done. When you coerce a shopper into making a purchase, they might leave your store feeling like you pushed them into making a purchase and this could be bad for your business over the mid- and long-term. 8 – The last resort.

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