Retail TouchPoints

AUGUST 15, 2022

Stand Out Beyond Free Shipping . Last year’s top retention tool — free shipping — fell slightly, from 64% in 2021 to 57% in 2022. This is likely because free shipping is no longer a competitive differentiator, but rather, an omnichannel standard.

Drop-Shipping 243

Drop-Shipping Shipping Outdoor Consumer 243

Retail TouchPoints

DECEMBER 28, 2022

They improve consistency, employee engagement and retention rates as the repetitive and dull tasks are transferred to the robots, thus making warehouse personnel feel more fulfilled and efficient while tackling skilled operational roles; and.

Management 279

Management Fulfillment Drop-Shipping Employee Engagement 279

LS Retail

OCTOBER 5, 2021

How to implement a communication and diverse work culture that keeps international employees engaged? ©2021 Women Entrepreneurs Grow Global. All rights reserved. Wonder how to find great candidates from around the world? What tools and technology make it all work?

Employee Engagement 87

Employee Engagement Shipping ATS 87

Retail TouchPoints

DECEMBER 20, 2023

This conversation provided specific insights and examples of how Landesberg and his team were working to right the ship by prioritizing the fundamentals of retail performance and profitability.

Advertising 264

Advertising Store Operations Merchant Services Wholesale 264

Inside Retail

APRIL 26, 2024

He has witnessed and helped shape the evolution of the industry around the rise of fast shipping, exceptional customer service, and the growing focus on sustainability. John Winning has been a leading player in Australia’s e-commerce industry for nearly 20 years.

Employee Engagement 147

Employee Engagement Shipping Shopping Marketing 147

Hyken

DECEMBER 3, 2021

This week we feature an article by Dan Martin, Chief Executive Officer of Xpress Global Systems , an organization focused on innovation, efficiency, and scalability of shipping and distribution of flooring products. He shares the four key areas that lead to elevated customer experiences while growing rapidly.

Customer Experience 122

Customer Experience Drop-Shipping Employee Engagement Accounting 122

Inside Retail

APRIL 3, 2023

Ship from store, click and collect, the endless aisle, free delivery, free returns…I’m not a fan of following what everybody else does,” Newman said. I’m not suggesting that these things are not relevant for your business, but one size does not fit all.

Returns 130

Returns Customer Experience Employee Engagement Management 130