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Circle K Owner Launches Summer Hiring Spree to find 25,000 New Workers

Retail TouchPoints

Cashiers likely won’t top the list of job openings though, at least in the long term — Alimentation Couche-Tard also recently announced plans to roll out self-checkout systems at 7,000 of its locations in the U.S., Canada and Europe over the next three years.

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Automation: The Driving Force Behind Warehouse Management Growth

Retail TouchPoints

A growing retail and ecommerce business can turn an efficient process into a multi-step nightmare with inaccurate purchasing, order fulfillment and returns processes. It all depends on multiple factors like the size of the warehouse, the quantity of inventory and the number of orders fulfilled. Sophisticated Automation.

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How C-Stores can fuel customer loyalty with truly convenient in-store and curbside services

Theatro

This disconnection decreased employee engagement, reduced service speed, lowered productivity, and lead to disjointed operational workflows. Limitations on customer satisfaction, employee engagement, and task completion. The Solution: Connecting the C-Store frontline with Theatro's Mobile Communication Platform.

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Efficiency and Engagement: The Great Balancing Act of Workforce Tech

Retail TouchPoints

However, employee shortages are forcing many organizations to prioritize capabilities that support operating efficiency and store performance over employee engagement and loyalty. However, business leaders are clearly struggling to identify and prioritize capabilities that strike the balance between efficiency and engagement.

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Sunshine Ace Hardware Nails Customer Satisfaction with Innovative Voice Technology

Theatro

Sunshine Ace Hardware Leverages Theatro to Digitally Connect Frontline Workforce Sunshine Ace Hardware, situated in nine locations along the western edge of the Southwest Florida coast, prides itself on being more than a hardware store. This is especially true when it comes to order fulfilment or providing customer assistance.

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Guest Post: 4 Ways to Transform Customer Experience While Growing Rapidly

Hyken

Through a variety of surveys and feedback forums, XGS realized that we had some work to do to create an internal culture that drove employee engagement and satisfaction. The past several monthly XGS employee town halls have recognized and rewarded key employees who have demonstrated the “wow” experience in the face of adversity. .

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16 Steps We’re Seeing Retailers Take to Prepare for the Next Normal

Theatro

Many retailers have also ramped up in-store fulfillment to take the pressure off distribution centers overwhelmed with online orders and reduce shipping costs and store inventory by processing more at the local level. Employees need to know that their work matters. Lead from Afar (While WFH).