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Automation: The Driving Force Behind Warehouse Management Growth

Retail TouchPoints

A growing retail and ecommerce business can turn an efficient process into a multi-step nightmare with inaccurate purchasing, order fulfillment and returns processes. Hence the undeniable need for robust warehouse management technologies that are future-focused and effortlessly scalable. Sophisticated Automation. System Automation.

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Circle K Owner Launches Summer Hiring Spree to find 25,000 New Workers

Retail TouchPoints

Among the job openings are store-level positions for customer service representatives, assistant store managers and store managers, as well as a host of opportunities at the company’s support centers. Canada and Europe over the next three years.

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Efficiency and Engagement: The Great Balancing Act of Workforce Tech

Retail TouchPoints

However, employee shortages are forcing many organizations to prioritize capabilities that support operating efficiency and store performance over employee engagement and loyalty. A lot of companies are looking to do more with less via productivity tools like task management, communication tools, etc.

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How C-Stores can fuel customer loyalty with truly convenient in-store and curbside services

Theatro

This disconnection decreased employee engagement, reduced service speed, lowered productivity, and lead to disjointed operational workflows. Managers’ effectiveness in communicating daily announcements such as health and safety or sales goals. Limitations on customer satisfaction, employee engagement, and task completion.

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Sunshine Ace Hardware Nails Customer Satisfaction with Innovative Voice Technology

Theatro

Sunshine Ace Hardware Leverages Theatro to Digitally Connect Frontline Workforce Sunshine Ace Hardware, situated in nine locations along the western edge of the Southwest Florida coast, prides itself on being more than a hardware store. This is especially true when it comes to order fulfilment or providing customer assistance.

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16 Steps We’re Seeing Retailers Take to Prepare for the Next Normal

Theatro

Turn on Ship-from-Store to Help Manage Inventory and Reduce Shipping Costs. Many retailers have also ramped up in-store fulfillment to take the pressure off distribution centers overwhelmed with online orders and reduce shipping costs and store inventory by processing more at the local level. Lead from Afar (While WFH).

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Long-term employee and customer relationships key to retail growth

Inside Retail

This includes visibility into additional hours from other locations, real-time communication with colleagues, and greater pay clarity. Manage compliance for streamlined employee experience. One of the most important touchpoints an employee has with their employer is when and how they get paid. The future is bright.