Inside Retail

MARCH 22, 2023

In the past three years, retail workers have been at the forefront of our challenging times. Many have worked through the waves of Covid as essential workers before having to deal with the challenges of lack of staffing and supply change demands. Now, with a recession and job cuts looming, they are under pressure once again. While the retail sector is not alone – in the past three years, more than 91 per cent of employers in Australia have experienced staff shortages – retailers have felt the pa

Returns 130

Returns Consumer ATS Management 130

Retail TouchPoints

MARCH 22, 2023

Editor’s note: As retail interfaces and systems continue to evolve, the way we design retail experiences to user needs and behaviors is also transforming. In the new series “Stimulating Retail,” join award-winning sensory designer and Harvard neuroscientist Ari Peralta as he breaks down the science and tech behind some of today’s most stimulating sensory retail experiences.

Advertising 107

Advertising Consumer Promotions Marketing 107

Tokinomo

MARCH 21, 2023

Campaign Corner From farm to bag. Lay’s wants to show consumers that their chips are made out of real potatoes from local farms. In a new commercial, a female speaker informs us that Lay's potato chips are produced using genuine potatoes obtained from more than 100 farms across the United States. To demonstrate her claim, she starts placing flags bearing Lay's logo on a map, and each flag represents a specific farm she mentions.

Consumer 198

Consumer ATS Shopping Marketing 198

Retail Focus

MARCH 20, 2023

Selfridges has unveiled its latest installation, “Elton John at The Selfridges Corner Shop”, which aims to transform the retail space into a glittering reimagining of the iconic performer’s world. Customers are invited to explore Elton’s archive and shop for limited-edition fashion, accessories and lifestyle collaborations in-store and online.

Shopping 321

Shopping Fashion Accessories Brand Management 321

Speaker: Andrew Regan, Managing Partner at BlueSeed Retail Ltd.

Did you know that 70% of new retail technology fails to deliver expected benefits and can often decrease customer value, service, and experience? With that in mind, how can we empower our store associates to leverage new technology to optimize the customer experience and boost productivity? This exclusive webinar with Andrew Regan will dive into strategies to empower retail associates for success with new technology.

Customer Experience

Inside Retail

MARCH 22, 2023

Australian manufacturers are dangerously overstocked, carrying an average $231,700 in additional products or ingredients, according to research from inventory management software provider Unleashed. “You can’t blame Australian businesses for taking on extra stock while supply chains were lagging behind,” Unleashed head of product, Jarrod Adam, said.

Inventory Management 264

Inventory Management Accounting Management Marketing 264

Wiser

MARCH 20, 2023

Data is one of the hottest commodities in the business world. For retailers, this is especially true when it comes to pricing data. Having thorough, up-to-date intel can set one brand apart from the rest and allow them to make important decisions that get a leg up on the competition. Pricing data can be gathered from a multitude of different web locations—competitor websites, social media, Google ads, etc.

Retail Marketing 132

Retail Marketing Location Planning Marketing 132

Retail Focus

MARCH 21, 2023

H&M has announced the opening of its latest and largest store in the UK, set to open in centre:mk, Milton Keynes on April 1st. The store will feature two floors with both H&M and H&M Home and will offer a world-leading interior look and feel for the brand, including new click and collect lockers and self-service checkouts. The store has been designed to offer customers a welcoming, relaxed environment, with products displayed in a curated and inspirational way.

Fashion 147

Fashion ATS Checkout Customer Experience 147

Inside Retail

MARCH 23, 2023

The Australian – and global – economy look like it’s in for some heavy weather in 2023. Rising inflation, stagnating wages and supply-chain issues will all contribute to Australians having to tighten their belts over the next 18 months. In recessionary times, there’s a flight towards value for money as consumers seek to make the most out of their hard-earned dollar.

Shopping 245

Shopping Fashion Location Consumer 245

Retail Dive

MARCH 20, 2023

As the retailer looks to simplify its business, CEO Mary Dillon also said the company is “revitalizing” its Nike partnership.

145

145

365 Retail

MARCH 21, 2023

The UK’s largest independent toy retailer, The Entertainer , has partnered with retail industry charity the Retail Trust to introduce a range of new measures to support its employees’ health and wellbeing. The partnership is set to give over 2,000 employees at The Entertainer, and their families, access to a range of personalised wellbeing resources from the Retail Trust.

Management 128

Management ATS 128

Speaker: Robyn O’Brien - Founder of Sirona Ventures, Adjunct Professor at Rice University’s Business School, Supply Chain Optimization and Logistics Expert

Today’s supply chain leaders are required to stay strong in the face of disruption and not only accept it, but embrace it – after all, progress is made outside of your comfort zone. While it’s easier said than done, conquering the fear of instability in your supply chain is within your reach. Thanks to the advancement of technology and AI, we now have more tools and resources at our disposal than ever before to conquer, not crumble, in the face of uncertainty.

ATS

Retail TouchPoints

MARCH 22, 2023

Kohl’s has announced the locations of the next 250 stores that will be opening 2,500-square-foot Sephora shop-in-shops in 2023. Last year Kohl’s and Sephora announced plans to expand their partnership to all of Kohl’s more than 1,100 locations. With the addition of these 250 locations, the total Sephora at Kohl’s fleet will reach more than 850 by the end of this year, in line with the planned timeline of the rollout.

Shopping 119

Shopping Location Planning ATS 119

Inside Retail

MARCH 21, 2023

Outdoor apparel retailer KMD Brands has reported a “record” first half driven by strong sales recovery across all three of its brands. For the six months to January 31, sales grew 34.5 per cent to NZ$547.9 million with continuous sales growth registered in all key selling regions. Statutory tax-paid profit reached $14 million with underlying EBITDA at $45.3 million.

Outdoor 246

Outdoor Apparel Wholesale Consumer 246

Retail Dive

MARCH 21, 2023

The DTC brand, which developed the Moonshot shoe through a regenerative wool program, is open to sharing its process with other companies.

136

136

Dezeen

MARCH 24, 2023

American clothing brand Kith has created a flagship store in Williamsburg , Brooklyn, that uses brick, wood and steel to reference the industrial history of the neighbourhood. Designed by Kith 's founder Ronnie Fieg and the brand's in-house team of architects, the Williamsburg location is located in the Gensler -designed 25 Kent Plaza office building, where Kith also has its corporate offices.

Apparel 119

Apparel Location Outdoor Shopping 119

Advertisement

Join DeAnna McIntosh for an experience in ideating, journaling, and strategic planning, accompanied by a physical box with tools, to help you create the vision and growth plan for the future of your business.

Planning

Retail TouchPoints

MARCH 24, 2023

Shopify has launched a new integration with Google Cloud that enables its merchants to leverage Google-quality search capabilities and AI innovations on their sites. Enterprise brands on Shopify can now access Google Cloud’s Discovery Al solutions directly through Commerce Components , Shopify’s enterprise retail solution. “We’re bringing together the best in commerce with the best in search to solve a complex and costly problem for enterprise retailers — world-class sear

Shopping 116

Shopping Apparel Fulfillment Consumer 116

Inside Retail

MARCH 21, 2023

Rebekka Bay is creative director of Finnish fashion and homewares brand Marimekko. We spoke with her about Marimekko’s recent collaborations with the likes of Adidas and Ikea, how it puts a modern spin on unique prints from its archive and what the role of stores is in the future of the business. She also shares her highlights from her previous role as global creative director at Uniqlo, and what makes brands like Cos, Gap and Everlane so successful.

Accessories 246

Accessories Fashion Wholesale Marketing 246

Retail Dive

MARCH 24, 2023

The clothing brand said the move to supplement humans with AI models supports its diversity and sustainability efforts.

143

143

A1 Retail

MARCH 20, 2023

Victoria Place, the most significant regeneration initiative in Woking town centre for a decade, is set to be the home of hmv’s newest store. The British music and entertainment retailer is to make a welcome return to the destination in March in a 3,982 sq ft store at 46-47 Jubilee Mall in Peacocks, which was recently acquired by Arora. The announcement marks an important milestone for Victoria Place as the initiative approaches one year since its official launch, since which it has welcomed a

Shopping 111

Shopping Returns Location Management 111

Advertiser: ZoomInfo

When economic headwinds pick up, sales leaders are the first to sound the alarm — and chart a new course. Longer sales cycles, larger buying committees, increased price pressure, and smaller teams can quickly combine to reduce your margin for error and increase the urgency to find a solution. To thrive in a challenging environment, sales teams need a rock-solid grasp of the fundamentals and the biggest force-multipliers they can get their hands on.

Customer Retention

Retail TouchPoints

MARCH 23, 2023

Prada Group and Adobe have entered an enhanced partnership designed to enable real-time personalization and increase revenue by enhancing the luxury retail group’s customer experiences across all digital and physical channels. The partnership spans Prada Group’s brands, including Prada , Miu Miu , Church’s , Car Shoe , Pasticceria Marchesi and Luna Rossa.

Customer Experience 115

Customer Experience Accessories Planning Marketing 115

Inside Retail

MARCH 24, 2023

As Allbirds tries to deepen its sustainability commitment, apparel and footwear brand Allbirds has designed zero-carbon sneakers, called Mo.onShot. Dubbed “the world’s first zero-carbon shoe,” Mo.onShot is made from carbon-negative materials such as merino wool, sugarcane-based foam, and bioplastic eyelets manufactured from a polymer formed from converted methane.

Fashion 245

Fashion Apparel Accessories 245

Retail Dive

MARCH 22, 2023

Emerging brands are quickly moving into retailers’ stores, but selling direct-to-consumer still offers data and consumer feedback that can’t be found on shelves.

Wholesale 107

Wholesale Consumer 107

Dezeen

MARCH 23, 2023

American fashion brand Khaite has opened its flagship store in SoHo , New York City – a cement-trowelled and steel-lined interior with an evergreen tree planted into its shop floor. The store was designed by Khaite 's founder and creative director, Catherine Holstein and her husband New York-based architect, Griffin Frazen. The Khaite flagship store is located in SoHo, New York City It occupies a Corinthian column-fronted building in SoHo, capped with Italianate cast-iron modillion cornices, des

Fashion 108

Fashion Accessories Location Shopping 108

Speaker: DeAnna McIntosh, Retail Growth Strategist

The past three years have forever changed the retail landscape. Companies of all sizes were forced to welcome change with open arms and surrender to total flexibility in order to be agile in the ever-evolving economic environment. In 2023, we are navigating inflation and its impact on consumer spending, various lasting side effects from the pandemic, and a looming recession in the back half of the year.

Consumer

Retail TouchPoints

MARCH 21, 2023

NorthLadder , a Middle Eastern marketplace for pre-owned electronics, has partnered with insights-led customer engagement platform MoEngage to create remarketing strategies and gamify the customer experience. The retailer is aiming to double its traffic by creating a customer journey that lets customers identify their device and offer an instant “best price.

Customer Experience 114

Customer Experience ATS 114

Inside Retail

MARCH 23, 2023

Wendy’s Burgers is ramping up its search for master franchisees in Australia, which was announced last year. The brand is 95 per cent franchised with more than 320 franchisees globally. In Australia, the fast-food brand is gearing up for hundreds of stores under a franchise model. Sarah Stowe, editor of Inside Retail’s sister site Franchise Executives, talked with Abigail Pringle, Wendy’s’ president, international and chief development officer… Inside Retail: Why do you b

Planning 244

Planning Location Marketing Consumer 244

Retail Dive

MARCH 24, 2023

As the battle over the future of TikTok intensifies, 56% of marketers believe it is highly or somewhat unlikely that the federal government will ban the platform.

Marketing 111

Marketing 111

Retail Times

MARCH 22, 2023

Emotions run high among UK shoppers, new research has revealed. ‘Comfort’ (34%), ‘curiosity’ (28%) and ‘nostalgia’ (19%) are among the top feelings consumers experience when buying a new product, according to a revealing new survey of 8,000 consumers.

Consumer 104

Consumer 104

Speaker: Kelly Barner - Co-Founder & Managing Director of Buyers Meeting Point, LLC

Since 2020, procurement and supply chain professionals have faced an unprecedented set of challenges. The pandemic was just the start. It was followed by port blockages and congestion, strikes among truck drivers and railway workers, a major recall and plant closure that led to a disastrous baby formula shortage, concerns about the future of semiconductor availability, turbulence in the ESG investment market, and much more.

Returns

Retail TouchPoints

MARCH 23, 2023

Email is one of the oldest and most established marketing channels, but that doesn’t mean there aren’t still improvements to be made — or fresh opportunities to be found. Retailers tempted to put the bulk of their energy into outreach through newer social or mobile platforms, believing that email is already “solved” or even outdated, are missing out on a channel with a massive audience that can also be targeted with extreme precision. “ It’s a channel and data that retailers and bran

Marketing 109

Marketing Jewelry Promotions Retail Marketing 109

Inside Retail

MARCH 21, 2023

Dutch lifestyle brand Scotch & Soda has filed for bankruptcy in the Netherlands as MD Frederick Lukoff steps down. The bankruptcy does not include the company’s international operations, including those in Australia. The company says “severe cash flow issues” caused by the pandemic along with the war in Ukraine coupled with inflation have damaged its financial recovery despite achieving €342.5 million (A$552.21 million) in revenue.

Finance 246

Finance Planning Marketing Accessories 246

Retail Dive

MARCH 22, 2023

The move could mean that the upscale Macy’s-owned department store is stepping up its game against rival Nordstrom, observers say.

Department Stores 122

Department Stores 122

A1 Retail

MARCH 20, 2023

As part of Central Co-op’s purpose of creating a sustainable Society for all, the Society is marking Neurodiversity Week by announcing a trial of Quiet Hours in four of its major stores: Boley Park, Lichfield, Staffordshire Burton Road, Littleover, Derbyshire Quorn, Loughborough, Leicestershire Anson Road, Loughborough, Leicestershire These Quiet Hours will run every Monday between 10am and 11am, starting this month.

Shopping 104

Shopping Management ATS 104

Advertiser: Experience Retail Today

With a recession predicted, retail is often the hardest hit. Marketing is crucial to remain prosperous once economic difficulties have subsided, but investing in the right places is critical. Here are 10 expert tips for retail marketing in a recession.

Retail Marketing