Sat.Aug 05, 2023 - Fri.Aug 11, 2023

article thumbnail

Enhancing Retail Experiences: The Power of In-Store Media Networks

Tokinomo

In today's rapidly evolving retail landscape, technology continues to reshape the way consumers interact with brands and products. One innovation that's gaining traction is the concept of in-store media networks.

Consumer 191
article thumbnail

3 Ways Brands are Reimagining Loyalty Programs

Retail TouchPoints

Sure, points and coupons are great, but today’s consumers are expecting far more from branded loyalty programs. While dollar savings may be top-of-mind for many shoppers today, “value” can have a very different meaning for others. That is why consumers are looking for more diverse and robust programs that provide value in different ways. In fact, research from PwC indicates that 43% of consumers want programs to be more flexible in the rewards and benefits they offer.

Consumer 187
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The competitive advantage of early AI adoption for retailers

Retail Dive

Tapping into the capabilities of AI and ML will soon become required just to achieve the status quo. All it takes is one competitor to set the bar.

86
article thumbnail

We All Know What CX Means, But What about EX, WX, DX, UX and More?

Hyken

CX is the abbreviation for customer experience. Somehow, someone decided X is a better abbreviation for experience than E is. Regardless, I’ve started seeing the X being used in other ways. For example, there is UX, or user experience , which is the experience the customer has with your products and services. Here are some others that you may have heard of: EX is to employees as CX is to customers.

article thumbnail

Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

article thumbnail

Food prices may never fall again following Ukraine invasion, warns chief economist

Retail Gazette

Food prices may not fall at all, according to the chief economist at the Bank of England. The cost of food “could still remain higher than it was” following the invasion of Ukraine Huw Pill said. Speaking to MPs, he said that the rate at which food prices are rising was expected to slow to “about 10% by the end of the year” But he warned a return to cheaper food was “something we may not be seeing for a while yet, if in the future at all” Subscribe to Retail Gazette for f

Returns 98
article thumbnail

‘We want all the brands the customer is used to’: How the Army & Air Force Exchange Service approaches retail

Retail Dive

The Exchange, which is celebrating its 128th birthday, forges partnerships with retailers like Old Navy and The Home Depot — making for a loyal military customer base.

90

More Trending

article thumbnail

Inflation Still Concerns Global Small Business Owners

LS Retail

©iStock/Yellow Man Inflation is the single most important problem for many global small-business owners, the National Federation of Independent Business (NFIB) said, despite price rises slowing to their lowest level in two years in June. Many owners are also reporting a struggle to fill job openings, the federation said. The percentage of owners expecting an improvement in business conditions in the next six months rose by 10 points to a net negative 30, the highest reading in nearly two years b

69
article thumbnail

Capri, Tapestry set for mega fashion merger

Inside Retail

Coach’s parent company, Tapestry, is nearing a deal to acquire luxury fashion giant Capri Holdings, marking one of the biggest fashion tie-ups this year, according to the Wall Street Journal. In a deal expected to be announced as soon as tomorrow, Tapestry will add Capri Holdings’ three luxury fashion labels – Michael Kors, Jimmy Choo and Versace – to its portfolio, where they will join Coach, Kate Spade New York and Stuart Weitzman.

Fashion 246
article thumbnail

The Robots Are Coming — And the Companies Building Them Are Looking For Workers

Retail Wire

As automation is expected to impact certain jobs in the future, companies adopting robots in manufacturing, kitchens, and delivery are creating opportunities for workers to participate in building and implementing technology. Both humanoid and nonhumanoid robots are predicted to influence employment, with companies projecting growth, displacement, or a neutral effect due to technology, according to.

189
189
article thumbnail

J.Crew Pulls in Retail Heavyweight to Lead Madewell

Retail TouchPoints

J.Crew Group has appointed former Intermix and Ann Taylor executive Adrienne Lazarus as President of Madewell , effective September 2023. Lazarus will report to J.Crew Group CEO Libby Wadle. Throughout her more than 30 -year career, Lazarus has led high-growth, well-established brands in the luxury and contemporary space, including vertical, multi-brand and direct-to-consumer retail.

Consumer 236
article thumbnail

Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

article thumbnail

Expanding the Boundaries of Luxury: Navigating Experiences Beyond Traditional Retail

Retail Focus

Ghalia BOUSTANI. Senior Retail Consultant at Univers Retail | Published Author | Visiting Lecturer. In the ever-evolving landscape of luxury retail, traditional brick-and-mortar boutiques are no longer the sole representation of opulence. Luxury brands are progressively expanding their horizons by venturing into unconventional spaces such as hotels, coffee kiosks, bakeries, restaurants, spas, and gyms.

Kiosk 130
article thumbnail

Aldi Australia names Anna McGrath as CEO

Inside Retail

Aldi Australia has named Anna McGrath as its new CEO, succeeding former local chief Tom Daunt who became the business’ joint MD in May. McGrath has been with the company for 17 years in various leadership roles and was the former group MD for both US and Australian businesses. Of her appointment, McGrath said she is “honoured” to lead the business, adding that Aldi has always been focused on price leadership, but “it has never been more important than now” “We have a responsibi

Shopping 246
article thumbnail

Arizona State University, Catellus Underway on 275,000-Square-Foot Retail Portion of Novus Innovation Corridor in Tempe, Arizona

Shopping Center

Tempe, Ariz. — Arizona State University (ASU) and Catellus Development Corp. are underway on Novus Place, the 275,000-square-foot retail and entertainment portion of the 4.5 million-square-foot mixed-use Novus Innovation Corridor in… The post Arizona State University, Catellus Underway on 275,000-Square-Foot Retail Portion of Novus Innovation Corridor in Tempe, Arizona appeared first on Shopping Center Business.

article thumbnail

Advance Auto Parts Offers College Students Chance to Win a ‘Fuel Ride’

Retail TouchPoints

Advance Auto Parts will provide free gasoline for four years to 10 winners of its “Fuel Ride to College” sweepstakes, with 20 additional winners of the sweepstakes receiving a $100 Advance gift card. The retailer also is offering students and their parents a range of “off to campus” in-store services at its stores nationwide including free battery testing and installation, wiper blade installation and check engine light scanning.

Finance 233
article thumbnail

Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

article thumbnail

From Concept to Reality: How PR Can Help Bring Your Live Event to Life

Retail Focus

Do you know how PR can change the dimension of your sales regardless of what product or service you are offering during and after a life event? It can help your business to grow by showing the consumer why your service is more unique than your competitors. When it comes to attracting new consumers, you need to understand that the PR team is the one that coordinates every strategy after communicating with different departments to create a buzz-worthy ad campaign.

article thumbnail

Sport and retail: How brands can leverage the buzz around the Matilda’s

Inside Retail

Retail has long capitalised on social and cultural events in order to generate sales. This can be seen in the countless marketing campaigns that were launched in the leadup to the Barbie movie, which stimulated huge activity for hundreds of brands. Sporting events have also proven to be invaluable for brands as a means of aligning themselves with and engaging the public.

Planning 246
article thumbnail

Cisco Black Belt for a Reason shows how small contributions make a big impact

Cisco Retail

From donating 300 PPE masks to hospitals to A bridge of help connecting 170 smiling faces these successful Black Belt campaigns have inspired our Partner & Distributor communities across the… Read more on Cisco Blogs

98
article thumbnail

NRF Hot 25 List Spotlights Fastest-Growing Retailers

Retail TouchPoints

Mexican grocer Chedraui , Raley’s Supermarkets and Primark Stores have topped the National Retail Federation’s 2023 Hot 25 Retailers list, which ranks the fastest-growing retail companies in the U.S. The annual ranking is compiled by global marketing consultancy Kantar and is determined by comparing year-over-year increases in domestic sales (in the case of the 2023 list, this means 2021 versus 2022).

Grocer 230
article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

Frasers Group to turn Meadowhall’s ex-Debenhams into Sports Direct and Frasers flagships

Retail Gazette

Frasers Group is to open new flagship stores for Sports Direct and its department concept store Frasers at Sheffield’s Meadowhall. The retail group has signed a lease for the 120,000sq ft former Debenhams unit, which will be divided into a 60,000sq ft Frasers on the ground floor and a 60,000sq ft Sports Direct on the first floor. The deal with British Land is part of the group’s elevation strategy, which aims to raise the perception of its brands through a new generation of stores.

article thumbnail

The big business of Barbie: how the 60-year-old brand is taking over retail

Inside Retail

In the ever-changing landscape of retail, few toys have the name recognition and star appeal of Barbie. Since its introduction at the New York Toy Fair in 1959, Barbie has evolved into a cultural phenomenon, influencing not only toy design and manufacturing but also fashion, popular culture and marketing. The hype has reached a crescendo in recent months, building up to the recent release of the live-action Barbie film, produced by and starring Australian actor Margot Robbie.

Fashion 246
article thumbnail

Wilko collapses into administration with 12,000 jobs at risk

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! High-street retailer Wilko has today (August 10th) collapsed into administration after failing to find rescuers or emergency investment, putting more than 12,000 jobs at risk. The privately-owned company, which sells a wide range of branded goods at reduced prices, secured a £40 million lifeline at the beginning of the year from Hilco UK, but has spent r

ATS 98
article thumbnail

As Mobile Sales Surge, Retailers Double Down on the App Experience

Retail TouchPoints

Insider Intelligence predicts that mobile commerce sales will account for 43.4% of total U.S. retail ecommerce sales — and 6.5% of all U.S. retail sales — in 2023. Although standard m-commerce sites offer ease and convenience, more consumers are spending more time in mobile apps, especially those that offer seamless and immersive brand experiences. In fact, a survey of more than 600 consumers found that nearly 90% have at least one mobile shopping app installed on their phone, and half of those

Consumer 226
article thumbnail

How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

article thumbnail

Tesco joins Morrisons in stocking more own-brand items in its convenience stores

Retail Gazette

Tesco is overhauling the range of products available in its Express stores to help shoppers with rising grocery bills. The supermarket will replace over 50 of its key everyday items with cheaper alternatives, with many coming from its own-brand range. It follows in the footsteps of Morrisons, which became the first UK grocer to introduce entry level products to its convenience stores last month.

Grocer 98
article thumbnail

Myer reports sales lift despite economic challenges

Inside Retail

Department store Myer says sales and profit are continuing to grow despite the challenging economic environment, with its online business continuing to strengthen. In a trading update issued today based on unaudited accounts, the company said it expects to report a 12.5 per cent increase in sales to $3.4 billion for FY23 and a full-year tax-paid profit somewhere between $69 million and $73 million.

article thumbnail

A More Resilient Future with Automated Ransomware Recovery

Cisco Retail

The constant evolution of the digital world has not only presented an abundance of opportunities, but also raised an equal amount of security challenges, ransomware being one of the most sinister.

95
article thumbnail

The Convergence of AI and Composable Architecture in Ecommerce

Retail TouchPoints

With the help of ChatGPT and Bard, the hype around generative AI has soared over the past few months, with experts shouting daily from the mountaintops about its potential to revolutionize the retail industry. From generating product descriptions and dynamic pricing to improving data quality and automating redundant tasks, AI has been monikered as the magical fix-it-all technology that promises to slash time-to-market, quadruple employee productivity and deliver larger-than-life customer experie

article thumbnail

Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

article thumbnail

Ryman unveils new loyalty scheme for shoppers

Retail Gazette

Ryman has launched a brand new loyalty reward scheme, Ryman Rewards, to support its customers amid the cost-of-living crisis. Members will be rewarded with exclusive pricing across hundreds of the retailer’s products in-store and online. Other perks of the scheme include earning rewards points with purchases, prize draws and personalised offers.

article thumbnail

Baby Bunting reports a 50 per cent slump in profits for FY23

Inside Retail

Trans-Tasman retailer Baby Bunting says tax-paid profits fell nearly 50 per cent for the full year, reflecting soft consumer spending. In the year-to-date data to July 2, the company says total sales improved 1.7 per cent to $515.8 million while comparable store sales fell 3.6 per cent. Online sales contributed $103 million and represented 20 per cent of turnover.

Consumer 245
article thumbnail

Demonstrating Transparency through Software Bill of Materials (SBOM)

Cisco Retail

Cisco is proud to announce the general availability of an entirely new capability in the software industry and a first for Cisco: the distribution of SPDX-formatted Software Bill of Materials… Read more on Cisco Blogs

96
article thumbnail

Wolverine Worldwide CEO Departs Following Disappointing Quarterly Results

Retail TouchPoints

Wolverine Worldwide ’s Board of Directors has terminated President and CEO Brendan Hoffman and he has formally stepped down as a director of the company. The announcement coincides with the footwear manufacturer’s Q2 financial results, which saw a 17.4% revenue drop year-over-year. Christopher E. Hufnagel, who has served as President of the company since June, will take the helm as CEO and serve on the Board.

Wholesale 225
article thumbnail

Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.