Retail TouchPoints

DECEMBER 6, 2021

Let’s face it — a monogamous relationship with a national shipping company ain’t cutting it anymore. The performance of each of the three main national carriers — FedEx, UPS and USPS — has steadily declined due to structural issues, including poor earnings, wage pressures and constrained labor. If you are a retailer stuck in a single-carrier relationship, it’s time to open it up, especially with holiday shopping underway.

Shipping 327

Shipping Fulfillment Checkout Management 327

Retail Focus

DECEMBER 10, 2021

Following another year of turbulence, it’s no surprise there is still a great deal of uncertainty in the retail industry. Supply chain issues and pandemic-related shortages continue to impact retailers worldwide, while the ever-accelerating shift to online shopping has left gaps in the high street – with House of Fraser the latest big name to announce it is closing its Oxford Street store in January. .

Consumer 311

Consumer Shopping Promotions Fashion 311

Inside Retail

DECEMBER 9, 2021

The Australian Retailers’ Association is expecting Aussies’ pent-up demand for shopping to continue beyond Christmas, divining that a record $21 billion will be spent in stores and online in the period between Boxing Day and January 15. ARA chief executive Paul Zahra said Boxing Day sales are always a key part of the retail calendar, but that that momentum will continue into the new year.

Shopping 299

Shopping Consumer ATS 299

Tokinomo

DECEMBER 7, 2021

The retail industry has changed a lot in the last few years, especially due to the Pandemic. It’s important for brands managers and retail representatives to keep up with the latest trends and find the best solutions for their shoppers.

Brand Management 246

Brand Management Management 246

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Customer Experience

Retail TouchPoints

DECEMBER 8, 2021

AI and brand language optimization are playing increasingly important roles in ecommerce, but Party City has leveraged these tools to boost its brick-and-mortar foot traffic and sales. Party City began using AI-powered copywriting platform Phrasee to increase the engagement and open rates of its customer email campaigns earlier in 2021. The COVID-19 pandemic had created a greater need to connect with customers online, particularly since more than 80% of Party City’s sales come from in-store shop

Checkout 322

Checkout Marketing Planning Consumer 322

Retail Focus

DECEMBER 8, 2021

Even before the pandemic, the bricks and mortar aspect of the retail sector was undergoing major changes as the battle to attract people into stores, rather than shop online, intensified. As shoppers return to malls and high streets, this trend shows no signs of abating, as retailers look to provide unique, interactive and frictionless experiences that tie in with digital offerings.

Kiosk 208

Kiosk Fast Fashion Promotions Returns 208

Intelligence Node

DECEMBER 8, 2021

Key Lessons from Dyson to Boost Your Direct-To-Consumer Retail Growth Content Summary : Why Dyson’s DTC Strategy Works Take Back Control of Your Brand’s Online Presence How Digitally Advanced Brands Use AI as a Differentiation Strategy How to be a DTC Trailblazer in 2022 Futureproof your Digital Growth with Dyson’s Data Best Practices The strongest […].

Consumer 196

Consumer 196

Retail TouchPoints

DECEMBER 9, 2021

Supply chain challenges are nothing new, but they are newly in the spotlight as massive consumer delays and shortages affect the shopping public. Impacted by everything from container shortages to port congestion to loss of labor and COVID-related shutdowns, supply chains everywhere are facing disruptions exacerbated by the bullwhip effect: the amplified response to atypical demand that creates ripples throughout the chain.

Fulfillment 305

Fulfillment Shipping Consumer Management 305

Retail Wire

DECEMBER 10, 2021

Patagonia CEO Ryan Gellert has said that there is “a special place in hell” for companies that are not actively seeking to turn back climate change. “Our biggest contribution has not been the money we’ve given away. It’s not individual issues that we’ve advocated for. It’s not scaling grass-roots environmental activism through different levels of support,” he said. “It’s operating from the bowels of business and proving that businesses can exist to do more than maximize the wea

189

189

Inside Retail

DECEMBER 8, 2021

The Australian Government has launched a national campaign to incentivise Australians to recycle more, as well as to buy more products manufactured with recycled content. The ‘ReMade in Australia’ campaign signals a shift in how the country deals with its waste, according to Prime Minister Scott Morrison, and makes recycling one of six national manufacturing priorities moving into an election year.

Shipping 264

Shipping Promotions Consumer Planning 264

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Retail Focus

DECEMBER 10, 2021

Icon Outlet at The O2 is celebrating the achievement of three milestones, with its latest store launches, strong performance and the appointment of new leasing director, Louisa Dalgleish. Leading the news is the opening of Clarins, the French cosmetics and beauty brand. The 1,500 sq ft boutique stocks a wide range of the brand’s skincare and make up products for women and men.

ATS 189

ATS Apparel Boutique Fashion 189

Retail TouchPoints

DECEMBER 6, 2021

Kohl’s has become the latest retailer to attract the attention of an activist investor seeking the separation of its digital and brick-and-mortar businesses. Engine Capital, which owns an approximately 1% stake in Kohl’s, believes the standalone ecommerce business could be “conservatively valued at $12.4 billion or more.” In comparison, Kohl’s total operation is currently valued at about $7.3 billion.

Returns 305

Returns Planning Management Marketing 305

Retail Wire

DECEMBER 6, 2021

Retailers have continued to test drone deliveries but have not yet made the decision to roll out air service broadly. The companies behind the technology say they are ready to go but retailers have still not given them the all clear.

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147

Inside Retail

DECEMBER 8, 2021

Global fashion retailer Kookai has cut inventory counts from a few days to 30 minutes as a result of implementing radio frequency identification (RFID), from Avery Dennison at its manufacturing facilities in Fiji and Sri Lanka. The project is at the heart of Kookai’s omnichannel strategy: ultimately, all clothing and stores will be equipped with RFID enabling it to precisely track all items within its supply chain, speed up check out times, enable online orders to be fulfilled from local s

Loss Prevention 246

Loss Prevention Point of Sale Fulfillment Management 246

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Management

Retail Focus

DECEMBER 10, 2021

Railpen, the investment manager for the £35bn Railways Pension Scheme, has announced Police, the Italian fashion accessories brand, has opened a new location in Caledonia Park, Scotland’s premier designer village. Adjacent to Hugo BOSS and Radley, Police’s new 1,500 sq ft store features Police’s full range of lifestyle and apparel products. This includes its latest collaborations, such as the Police x Lewis Hamilton eyewear range, designed in partnership with the F1 racing driver.

Accessories 189

Accessories Fashion Apparel Advertising 189

Retail TouchPoints

DECEMBER 7, 2021

Australia-based tech platform Marketplacer , which helps brands, retailers and other businesses create their own online marketplaces, has received $38 million in fresh funding to build out its product suite, grow its partner program and continue its expansion in the U.S. With this new funding, Marketplacer has raised more than $85 million to date and now has more than 100 marketplaces on its platform globally, including major Australian supermarket chain Woolworths , lifestyle brand SurfStitch a

Accounting 298

Accounting Supermarket Marketing Management 298

Cisco Retail

DECEMBER 10, 2021

It’s a great holiday season for Cisco UCS X-Series – receives TWO awards from CRN! The CRN Tech Innovators Awards are meant to “.showcase offerings that bring significant advances in technology as well as partner growth opportunities…” 1 In November, Cisco won the Hybrid Cloud Infrastructure award. It recognizes the need for transforming both your operating model while preparing your infrastructure for future technologies.

Accounting 145

Accounting Management 145

Inside Retail

DECEMBER 8, 2021

McDonald’s is facing a class action over the company’s alleged failure to provide its employees with paid?10-minute?rest breaks. The McDonald’s staff class action filed in the Federal Court by Shine Lawyers follows a 2020 finding that former employee Chiara Staines was not provided with paid 10-minute rest breaks when working shifts four hours or longer.

Fulfillment 246

Fulfillment Accounting Management ATS 246

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

Retail Focus

DECEMBER 8, 2021

Shaftesbury has announced the official opening of a debut pop-up store in Seven Dials for Rowing Blazers, the cult American clothing brand most well-known for their irreverent take on preppy clothing. Located on 16 Earlham Street, and spanning 872 sq ft, Rowing Blazers Seven Dials represents the brand’s first bricks-and-mortar British store which offers an edit of product from their A/W’21 collection fronted by Pete Davidson and Ziwe Fumudoh.

Fashion 189

Fashion Accessories Location ATS 189

Retail TouchPoints

DECEMBER 6, 2021

New York City has become a testing ground for ultra-fast grocery delivery, with orders delivered in 15 minutes or less. In the last year, startups such as Jokr , Gorillas and GoPuff have left legacy delivery services like Uber Eats and Instacart scrambling to keep up in the speed wars. Now, Instacart is reportedly planning a p i lot of 15-minute grocery deliveries, and DoorDash just announced that it is introducing a speed delivery service in NYC beginning with its convenience store network Dash

Merchant Services 298

Merchant Services Location Planning Consumer 298

Cisco Retail

DECEMBER 10, 2021

Multi-region cloud deployments create complexity. The combination of a hybrid cloud migration and the long-term needs of a hybrid workforce are shining a spotlight on the need for consistently secure, high quality access to on-demand compute resources. Requirements for low latency across geographically distributed workloads, resiliency, and compliance with data privacy regulations are driving organizations towards multi-region deployments in the cloud.

Management 145

Management Advertising ATS 145

Inside Retail

DECEMBER 7, 2021

Mexican restaurant chain, Mad Mex, has acquired back the 50 per cent ownership from its Singapore-based venture partner, 4Fingers International, shifting focus to its home market. The recent acquisition also means the end of Mad Mex’s ambitious expansion plan in Asia , which was announced two years ago before the pandemic forced it to change the strategy. .

Returns 246

Returns Planning Marketing Consumer 246

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Marketing

Retail Focus

DECEMBER 7, 2021

ISE 2022 returns with a vibrant and inspiring edition, a redesigned show floor and new demonstration areas guaranteed to enable exhibitors to ‘Rise Up. Reimagine. Ignite the Future.’. Exhibitors are signing up in significant numbers to take part in ISE 2022, the destination for world-class brands to showcase the latest technologies in pro AV. With over 700 exhibitors already committed, including bellwether brands Barco, Crestron, KNX, Kramer, LG, Panasonic, Samsung, and Sony to name just a few –

Returns 189

Returns Planning Management Marketing 189

Retail TouchPoints

DECEMBER 7, 2021

Giant Food has launched the Ship2Me marketplace on its website, which will add tens of thousands of new items that expand Giant’s online selection beyond traditional grocery. The categories, chosen to complement the retailer’s primary offerings, including health and beauty, home décor, seasonal items, kitchen and dining, outdoor, pets and premium pantry products.

Beauty and Health 298

Beauty and Health Outdoor Checkout Advertising 298

Cisco Retail

DECEMBER 9, 2021

SD-WAN is fast becoming the standard for enterprises and service providers to connect users to applications reliably and securely across the remote workforce, branches, data centers, and multicloud. In a time when digital transformation is expanding exponentially and applications shift to the cloud and hybrid cloud, multiple use cases have emerged that necessitate very different network policies, security privileges, routing priorities, bandwidth requirements across different subsidiaries, partn

Management 145

Management Location 145

Inside Retail

DECEMBER 7, 2021

Australia will create a licencing framework for cryptocurrency exchanges and consider launching a retail central bank digital currency as part of the biggest overhaul of its payments industry in a quarter of a century. The country will also broaden its payment laws to cover online transaction providers like Apple Inc and Alphabet Inc’s Google as well as buy-now-pay-later (BNPL) providers like Afterpay Ltd, ending their run of operating without direct supervision. “If we do not reform

Payment Services 246

Payment Services Accounting Consumer Marketing 246

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Fulfillment

Retail Focus

DECEMBER 10, 2021

The Cotswold Company, known for its high-quality, master-crafted furniture and home accessories, has today opened a brand-new store in Leamington Spa. The brand’s sixth store, the new Leamington Spa location will be the first of The Cotswold Company’s physical destinations to embody its revised brand ethos, following a company rebrand in April this year.

Accessories 162

Accessories Location Planning Consumer 162

Retail TouchPoints

DECEMBER 7, 2021

Despite supply chain disruptions, inflation and the new COVID-19 Omicron variant, the National Retail Federation is now saying that 2021 holiday sales increases could actually beat original forecasts. The NRF originally projected that holiday sales would increase by 8.5% to 10.5% compared to 2020, but Jack Kleinhenz, Chief Economist at NRF, said he now thinks that number could go as high as 11.5%.

Consumer 290

Consumer Shipping Shopping ATS 290

Cisco Retail

DECEMBER 9, 2021

Industrial edge networks are everywhere—in factories , ports and terminals , roadways and intersections , mines , and even vineyards. They connect people, applications, and industrial assets like sensors, actuators, industrial control systems, programmable logic controllers (PLCs), human-machine interfaces, robots, etc. These edge networks are the foundation for large-scale digital transformation programs that make operations and assets more efficient, introduce new services and revenue streams,

Marketing 145

Marketing Management Location ATS 145

Inside Retail

DECEMBER 9, 2021

Booktopia is being taken to Federal Court after an ACCC investigation found it had misled consumers about their rights in the event of receiving faulty or damaged goods. According to the ACCC, between January 10, 2020 and November 2, 2021, the business allegedly said customers had two days to notify the business of faulty, damaged or incorrect products from the time of delivery, and would make no effort to offer returns on digital content purchase.

Consumer 200

Consumer Returns Shopping ATS 200

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