Inside Retail
APRIL 24, 2024
Reporting by the business media of retail sales and other economic data produced by governments in developing Asia is often too trusting. The official numbers are usually reported unquestioningly, yet they can be deeply flawed for a number of reasons. Occasionally it is worth reminding ourselves that they need to be taken with a pinch of salt, sometimes a handful of it.
Retail TouchPoints
APRIL 24, 2024
For me, the great thing about working in finance is getting to make decisions that touch all aspects of the organization. Finance really places you at the center of everything, where decisions you make play a pivotal role in sustaining long-term business success. That is, at least, the theory. The reality is that, for teams that rely heavily on manual workflows, financial management can be not just burdensome but downright soul-sucking.
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Retail Wire
APRIL 25, 2024
During Spotify's recent earnings call, CEO Daniel Ek acknowledged that the company's decision to lay off employees last December had a more substantial impact on operations than initially anticipated.
Retail Dive
APRIL 25, 2024
Under a new CEO, the iconic department store is fielding a $6.6 billion takeover offer, shuttering another 150 stores and fighting to stay relevant.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
LS Retail
APRIL 24, 2024
©iStock/Adrian Vidal This report, " Top Global Artificial Intelligence Markets ," presents a brief overview of top Al global hubs outside the United States. Each country includes an Al ecosystem overview, government incentives and policies, education and research institutions, leading events, and industry groups. The initial markets for this report were selected based on global rankings, the highest number of Al companies concentrated there, venture capital, and related research institutions.
Retail TouchPoints
APRIL 22, 2024
In the not-so-distant past, customer experience (CX) was a straight line — a predictable journey from point A (the customer’s question) to point B (the company’s answer). However, as retail landscapes evolved and consumer demands became more sophisticated, this linear approach showed limitations. Welcome to the future of retail, where the checkout lines are virtual, the service is personal and the experience is anything but linear.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
APRIL 25, 2024
Clothing and homewares retailer Urban Rampage has been ordered by the Australian Securities & Investments Commission (Asic) to stop offering Centrepay credit arrangements at its stores. Operated by Coral Coast Distributors, Urban Rampage has stores at 10 locations in regional and remote locations across Western Australia, the Northern Territory and Queensland.
Retail Focus
APRIL 23, 2024
The 2024 Visual Merchandising and Display Show, hosted on April 16-17 at the Business Design Centre in London, provided a comprehensive look at the future of engaging retail spaces through innovative design and display. The exhibition showcased an incredible range of products and technologies designed to redefine the potential of physical retail spaces.
Retail TouchPoints
APRIL 26, 2024
Americans spent $136.8 billion on their pets in 2022, up from $123.6 billion in 2021, according to the American Pet Products Association. Half of these pet-owning households are run by millennials and Gen Zers, who don’t just look at their pets as “furry friends” but as their children. Bark is one company that is laser-focused on engaging these pet lovers — specifically, pup parents.
Retail Wire
APRIL 26, 2024
It's halfway to spooky season, and Home Depot is celebrating.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Inside Retail
APRIL 24, 2024
Coles has the most confusing promotional labels, consumer advocacy group Choice said as it calls for supermarkets to make their tags clear and easy to understand for shoppers. Choice found in a survey that Coles’ ‘Down Down’ and ‘While Stocks Last’ labels confused shoppers as to whether the item was marked down or not. Meanwhile, shoppers are also confused on Woolworths’ ‘Prices Dropped’ label, unsure if the product was already discounted.
Retail Focus
APRIL 20, 2024
Bluewater has announced that lifestyle brand, Oliver Bonas, will be opening at the Kent-based shopping and leisure destination on Saturday 20 th April. The 3,272sq ft store will be brand’s largest in Kent and will be located on the Lower Guildhall opposite John Lewis. What’s more, the new Bluewater store will have the widest selection of products available in the region.
Retail TouchPoints
APRIL 22, 2024
Ingka Group , parent company of Ikea Retail , has set ambitious targets for boosting the AI literacy of its organization, including AI training for approximately 3,000 employees and 500 executives. The initiative will include a variety of courses, tailored to the needs of employees at various levels and in different phases of their AI journeys, with the overall goal of embedding a deep understanding of AI within the organization and ensuring that Ikea values are reflected in the ways the technol
Retail Wire
APRIL 24, 2024
Although General Motors has had trouble selling its electric cars, a recent report indicates that the increase in sales of gas-powered vehicles helped the company generate a profit.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Inside Retail
APRIL 22, 2024
Department store Myer has laid off head office staff across its e-commerce and operations teams as it offshores functions to India. A Myer employee who requested anonymity told Inside Retail that Myer’s GM of e-commerce Lynna Barnard and chief customer officer Geoff Ikin oversaw the decision to implement the redundancies, which due to their suddenness left employees shocked.
Retail Focus
APRIL 26, 2024
Braehead, one of the UK’s most popular retail and leisure destinations, owned by property company SGS and asset managed by Global Mutual in conjunction with Savills as property managers, is pleased to welcome beauty brand, KIKO Milano, to the centre as the store opens its doors to customers. KIKO Milano, the Italian cosmetics brand, has opened a c.1,000 sq ft store stocking its range of beauty products including makeup, face and body treatments.
Retail TouchPoints
APRIL 22, 2024
JLL Retail Property Management has introduced a new virtual shopper agent named Cindy , designed to make the online experience more relevant and engaging at 13 of its shopping centers across the U.S. In addition to spotlighting the center’s sales and deals, Cindy gives consumers details on the latest fashion trends, acting as their exclusive “shopping bestie.
Retail Wire
APRIL 25, 2024
The FTC is giving back $5.6 million to consumers due to a settlement with Ring, an Amazon-owned company. The issue arose when Ring failed to protect customers' private video footage from unauthorized access.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Inside Retail
APRIL 25, 2024
Super Retail Group has warned shareholders that it expects two employees to jointly claim $30 million to $50 million in losses and damages in court proceedings lodged against the company. Harmers Workplace Lawyers will represent the two employees, whose complaints will include the non-disclosure of an intimate relationship between MD and CEO Anthony Heraghty and the former chief human resources officer Jane Kelly (who is not one of the claimants).
Retail Focus
APRIL 24, 2024
JD, New Look and Ann Summers are set to open new concept stores at Derbion, the Midlands retail and leisure destination, following a combined investment of over £5 million. The investment forms part of Derbion’s continuing growth strategy to reposition and support existing retailers alongside new lettings. By actively managing the centre, Derbion has unlocked space to ensure brands benefit from the optimum footprint and location to drive footfall and sales.
Retail TouchPoints
APRIL 26, 2024
From 12 noon ET on Monday, April 29 through noon on April 30, the Walmart+ Early Access online sales event will offer program members a curated assortment of products new to Walmart — including Dolly Parton’s Rockin’ New Baking Collection, Doritos Flamin’ Hot Mystery Flavor, Pampers diapers and men’s and women’s shoes from Reebok. “Walmart+ members have shown significant engagement with our digital offerings, particularly in the grocery sector, so we’re excited to offer them a shopping event lik
Retail Wire
APRIL 25, 2024
Walgreens revealed its plans to collaborate directly with drug manufacturers to provide cell and gene therapies to patients in the U.S.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Inside Retail
APRIL 26, 2024
Thanks to rapid innovations in supply chain management, AI technology and digital marketing, e-commerce is increasingly playing an integral role in the lives of everyday Aussies. With this momentum continuing into this year, it’s the perfect time for retailers to reexamine their strategies and restructure with growth and scale in mind. Four key trends stand out as high-growth opportunities for online retailers.
Retail Focus
APRIL 23, 2024
Sensormatic Solutions , the global retail solutions portfolio of Johnson Controls , today showcases a new, sustainable Acousto-Magnetic (AM) label designed to protect merchandise and the planet: the Sustainable SPX AM Label. With the new patent-pending label, the organisation replaced previous polystyrene with renewable, Forest Stewardship Council (FSC TM )-certified material, ultimately helping retailers with their sustainability objectives while safeguarding against shrink. “ Responsible reta
Retail TouchPoints
APRIL 25, 2024
Spanish-language media and content company TelevisaUnivision has partnered with Shopsense AI to make some of its programming, on both linear and streaming platforms, shoppable. Using onscreen QR codes and dedicated URLs, the Shopsense technology makes onscreen content shoppable via mobile devices by directing viewers to a show-specific digital store.
Retail Wire
APRIL 22, 2024
Pink has filed a lawsuit against Pharrell Williams to prevent his plans to trademark the term "P.Inc.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Inside Retail
APRIL 24, 2024
Furniture retailer Nick Scali is entering the UK market through acquiring Anglia Home Furnishings, trading as Fabb Furniture, for £3.5 million ($6.7 million). Nick Scali intends to pay $1 million to exercise the option to exit the existing distribution centre arrangement and inject up to $11.5 million of working capital. After the acquisition, Nick Scali said it plans to invest in the existing Fabb Furniture network, which will include store refurbishments and rebranding, setting up a new distri
Retail Focus
APRIL 20, 2024
EE is taking the stress out of shopping this Stress Awareness Month, by teaming up with Calm, the mental health brand with the #1 app for meditation, sleep and relaxation, to launch three new soothing soundscapes in EE’s UK-first Digital Spa. It comes as research from EE reveals that two-thirds of Brits (68%) prefer a relaxing and calm environment when shopping, with nearly two in ten (19%) admitting they find the in-store experience to be stressful.
Retail TouchPoints
APRIL 25, 2024
Retail media networks (RMNs) are rapidly becoming one of the most lucrative digital ad formats, with predictions suggesting that by 2028, RMNs will contribute to 15.4% of all ad revenue , outpacing television advertising. How can retailers capitalize on this shift and the emerging market opportunities? Here are four ways retailers can enhance the efficacy of their retail media network and boost profitability in the process: Venturing into Untapped Markets While some markets are already reaping t
Retail Wire
APRIL 24, 2024
Amazon has unveiled a new program that allows customers of both Whole Foods and Amazon Fresh to receive unlimited grocery delivery for just $10 per month.
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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