Retail Dive
SEPTEMBER 26, 2022
Keeping up with demand and ensuring a frictionless customer experience throughout peak season requires visibility, flexibility and quick action from retailers.
Retail TouchPoints
SEPTEMBER 26, 2022
Brick-and-mortar retailers have historically built deep relationships with customers locally, on a one-to-one basis. Though they’ve seen success, relationships built solely on in-person interactions aren’t scalable. Unfortunately, unexpected situations can occur at any moment, like a global pandemic that reduces foot traffic to a trickle, or the shift of consumer demand online from offline channels.
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Inside Retail
SEPTEMBER 26, 2022
Yeezy, the brainchild of rapper and designer Kanye West and Adidas, will go down in history as one of the most successful collaborative projects ever, creating an entirely new narrative within the sportswear industry. Through its innovative and forward-thinking designs, Yeezy was able to create some of the most iconic sneaker silhouettes, namely the Yeezy Boost 350 and Yeezy Foam RNNR.
A1 Retail
SEPTEMBER 27, 2022
Personal exchange is currently more important than ever. Because the still challenging economic and political conditions, the accelerated change in social values and advancing digitalisation require new solutions and innovative approaches for the global consumer goods industry. That is why Messe Frankfurt is taking an offensive into the future with new ways and creative approaches.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Tokinomo
SEPTEMBER 27, 2022
Campaign scoop. Romance novel. Remember classic covers of romance novels with a shirtless man? Well, Capri Sun took it to the next level and included Juicio, a character that looks like he stepped out of the cover of a romance novel. Juicio is used in the commercial just to turn off kids just to reveal its real message—that Capri Sun now contains 40% less sugar.
Retail TouchPoints
SEPTEMBER 29, 2022
There are signs of a disconnect between consumers and retailers when it comes to sustainability. A recent report has found that two-thirds of consumers are willing to pay more for sustainable products than retailers expect — and reveals that consumer preference for recommerce models is also being underserved. Further reinforcing this misalignment is the finding that only half of the senior retailer executives surveyed believe sustainability to be an important purchase consideration for consumers
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Focus
SEPTEMBER 28, 2022
Waterfront Limited Partnership, a joint venture between AEG and Crosstree Real Estate Partners, who own and operate Icon Outlet and the Entertainment District at The O 2 , has announced iFLY , the indoor skydiving experience, is set to open at The O 2 mid-December 2022, in what will be the company’s first London location. The new unforgettable leisure experience, located within the Entertainment District at The O 2 , will allow beginners and professionals alike to experience the thrill of indoor
Retail Wire
SEPTEMBER 30, 2022
Lululemon Studio is the yoga-inspired retail chain’s new subscription program wherein members pay $39 a month for access to streaming and in-person workouts, discounts on merchandise and get early access to events. Lululemon, which acquired Mirror, the interactive fitness startup in 2020, is including it as part of the Studio effort.
Retail TouchPoints
SEPTEMBER 27, 2022
Walmart will launch three new returns options as part of its “No Concerns” campaign to accommodate early holiday shopping. Beginning in Oct. 1, 2022, Walmart will introduce: An extended Holiday Guarantee returns period allowing customers to return eligible purchases made on or after Oct. 1, 2022, through Jan. 31, 2023; Curbside returns, which will allow customers to remain in their vehicles when returning items; and Return pickup at home for Walmart+ members who will be able to schedule pickup o
Inside Retail
SEPTEMBER 28, 2022
Hermes will launch HermesFit, a temporary workout venue, in Sydney on the 14th and 16th of next month at The Hordern Pavilion. The HermesFit pop-up will be styled in the house’s recognisable orange, with graphic motifs adorning the walls. It will feature a space for scheduled workout classes such as a weights wall with Hermes kettlebells and barbells, a callisthenics course inspired by silk, a boxing ring that serves as a photo booth, and a juice bar.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail Focus
SEPTEMBER 26, 2022
As physical retail evolves, design and experience have become more powerful tools than ever. The Creative Retail Awards have recognised the very best in retail, leisure, and hospitality design & display since 2018. With categories including sustainability, omni-channel, technology, VM schemes, POP/POS, shopfitting, store design, experience, and innovation, the Awards recognise talent across the full spectrum the industry.
Retail Wire
SEPTEMBER 30, 2022
A high percentage of pharmacists and pharmacy techs have suffered from burnout since the pandemic hit the U.S. in 2020. The recent release of new COVID-19 boosters and this year’s flu shot have increased traffic to retail pharmacies, putting further pressure on staff at those locations.
Retail TouchPoints
SEPTEMBER 26, 2022
After months of rumors , Amazon has official announced that it will host a second Prime sales event this fall. Aimed at helping members get an early start on their holiday shopping, the two-day Prime Early Access Sale will take place Oct. 11-12, 2022 in 15 countries, including China, Germany, Italy, Sweden, the UK and the U.S. The new 48-hour event will give Prime members exclusive early access to holiday deals, many of which will be tied to the retailer’s first ever Top 100 Holiday Gift Guide,
Inside Retail
SEPTEMBER 28, 2022
Wouldn’t it be great if Black Friday, Cyber Monday and any other seasonal event would be met with zero slowdowns or downtime due to traffic peaks? Yet, most retailers face issues increasing website capacity during these critical times. The result: Annoyed customers and missed revenue. With an increasing demand for elastic e-commerce capacity, it’s time for brands to switch to cloud-native e-commerce – and make downtime and crashes a thing of the past. .
Speaker: Jay Black, Senior Account Executive
Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an
Retail Focus
SEPTEMBER 28, 2022
Hammerson has announced that KENJI, the East-Asian inspired homeware and stationery brand, has selected Bullring for the brand’s first location in the West Midlands. . Opening this autumn, the new 3,250 sq ft store will be located on Bullring’s middle level and showcase the brand’s full range of eclectic homeware, collectable plushies and kawaii stationery ranges.
Retail Wire
SEPTEMBER 30, 2022
CVS Health has joined Humana in competing to acquire Cano Health, which operates primary care centers in California, Florida, Illinois, Nevada, New Jersey, New Mexico, New York, Puerto Rico and Texas.
Retail TouchPoints
SEPTEMBER 28, 2022
Ecommerce platform Shopify is now aiming to help retailers sell anywhere through its unified POS Go all-in-one retail hardware device for omnichannel sellers. This latest addition to Shopify’s offerings relies on the company’s point-of-sale software, which is designed to allow retailers to sell online and offline. Merchants can gain a complete understanding of the customer journey to support on-the-spot personalized experiences.
Inside Retail
SEPTEMBER 30, 2022
Australian menswear retailer Yd is revamping its bricks-and-mortar experience with a radical new store design aimed at driving the next stage of the brand’s evolution. Launched in 1995, Yd has opened two new stores designed by the team at Landini Associates that offer a more spacious, modern shopping experience for customers. “We wanted to bring our product to life in a new, refreshed way for Yd.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Retail Focus
SEPTEMBER 28, 2022
Ribble Cycles wins the Omni-channel Experience award at the Creative Retail Awards 2022. The Creative Retail Awards ‘is a dynamic and exciting annual event designed to recognise and reward innovation and excellence in retail design and experience. The awards showcase the very best talent across the full spectrum of the industry and from across the globe’. .
Retail Wire
SEPTEMBER 29, 2022
Walgreens had to reduce hours of operations for two pharmacies in Cambridge, MA, as a result of not having enough staff on hand. “In communities impacted by staffing shortages, we adjust hours of operation with the goal of creating minimal disruption for customers and patients. In such instances, we will direct customers to other nearby Walgreens locations for prescription needs, care and support,” the company said in a statement.
Retail TouchPoints
SEPTEMBER 30, 2022
“Natural” was the word of the day at Google ’s third annual SearchOn event , where the tech giant unveiled a host of new ways it is working to make search, translation, navigation and discovery online work and feel more like it does in the real world. “Since day one, we’ve dedicated ourselves to a mission to organize the world’s information and make it universally accessible and useful — if you could find the words, we could help you find answers to life’s questions,” said Google SVP
Inside Retail
SEPTEMBER 29, 2022
Woolworths Group has named Daniel Hake as the new MD of Big W operations and Von Ingram as head of the group’s non-food retail businesses including Big W, MyDeal, PetCulture and HealthyLife. Hake joined Woolworths Group in May 2018 and was most recently its commercial director of merchandising and customer value in Woolworths Supermarkets. Prior to this, he was GM of customer transformation and digital strategy for WooliesX and Woolworths Group.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Retail Focus
SEPTEMBER 29, 2022
When Edinburgh Gin wanted to open its latest pop-up store in Edinburgh city centre, they tasked Exhibeo VM to design a store which reinforced the company’s branding, whilst creating a lasting visual impact. Using a colourful, textured look to elevate the customer experience and entice shoppers into the store, Exhibeo VM specified Forbo Flooring Systems’ adhesive-free Modul’up range in the Coral Terrazzo colourway, to bring the vision to life.
Retail Wire
SEPTEMBER 29, 2022
Amazon.com’s new “pinch-grasping” robot is moving closer to being able to pick up items like a human hand. The technology, which handles about 1,000 items an hour, was able to pick up 95 percent of items without causing damage, in a recent test.
Retail TouchPoints
SEPTEMBER 30, 2022
Marketing is often first on the chopping block during a recession, and with GDP contracting two quarters in a row, retail marketers are working hard to determine how to make each dollar go further. Many organizations will cut marketing spend in a bid to preserve margins. But research shows slashing marketing programs can undermine revenue and does not necessarily protect profits.
Inside Retail
SEPTEMBER 29, 2022
Budget apparel retailer Best & Less Group (BLG) CEO Rodney Orrock will be taking a three-month sabbatical from the company, for medical reasons. Former MD and current non-executive chair Jason Murray will take over Orrock’s responsibilities effective immediately. “Our business is in strong shape and the company remains focused on trading through the important Black Friday and Christmas trading periods and executing our growth strategy,” said Murray.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail Focus
SEPTEMBER 28, 2022
Dalziel & Pow continue their partnership with Zürcher Kantonalbank, to reimagine the retail banking proposition and experience, which now sees the most recent launch of their flagship “Branch of the Future” experience in Winterthur. This flagship follows the success of the ‘test and learn’ pilot that opened in early 2020 in Stettback, near Zurich, which helped inform the thinking and design for the flagship experience.
Retail Wire
SEPTEMBER 28, 2022
The White House’s Office of Information and Regulatory Affairs (OIRA) is expected to release a report in the coming weeks that may reclassify third-party workers performing jobs for Amazon.com, DoorDash, Lyft, Uber and others as employees of those companies. The new proposed rule from the Department of Labor is currently under review. The National Retail Federation is among industry groups that have met with the administration to voice their concerns about changes in the current classifica
Retail TouchPoints
SEPTEMBER 29, 2022
When Snapchat first hit the scene back in 2011 it was an instantaneous hit with younger audiences because it offered something that was almost impossible to find on the internet — transience. In the 11 years since, Snapchat has evolved to more closely resemble its social media counterparts (which in turn have adopted many Snapchat-style functionalities).
Inside Retail
SEPTEMBER 29, 2022
Appliance retailer Dyson has opened a Dyson Demo Service Centre at Sydney’s Moore Park. The space features a walk-in service bar designed to coach owners on how to resolve machine faults at home, a retail area where experts offer live demonstrations and recommendations coupled with other offerings such as gift wrappings and personalisation services.
Advertiser: FourKites
Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.
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