Retail TouchPoints
JUNE 7, 2023
Editor’s note: As retail interfaces and systems continue to evolve, the way we design retail experiences to user needs and behaviors is also transforming. In the new series “Stimulating Retail,” join award-winning sensory designer and Harvard neuroscientist Ari Peralta as he breaks down the science and tech behind some of today’s most stimulating sensory retail experiences.
Inside Retail
JUNE 5, 2023
Good360 and the Australian Retailers Association (ARA) have established an innovative program to speed the transition to a circular economy and address the cost of living challenge. Good360 Inner Circle – which requires Inner Circle partners to demonstrate a commitment to sustainability and social impact – tackles two common concerns of Australians: sustainability and the pressures brought by the rising cost of living.
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Tokinomo
JUNE 7, 2023
InStore Disrupt 2023 is a wrap! We created InStore Disrupt to give retail professionals and other like-minded people an opportunity to connect and keep up with the latest trends. It was an amazing moment that the whole community will remember.
Wiser
JUNE 5, 2023
As a small business owner, managing supply chain issues is nothing new. Because smaller retailers cannot always order in bulk or far in advance like many larger retailers do, any supply chain disruptions are often felt faster and stronger by small businesses. It’s important to get it right, as any hiccups in the process can have serious consequences for your business.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail Focus
JUNE 7, 2023
Next generation delivery management platform, Scurri , whose retail and brand partners include Vision Direct, Biscuiteers and Natural Baby Shower, today announced two new strategic appointments as it continues to scale growth in the United Kingdom. Following its launch in 2010, Scurri has grown to a business that processed over €10bn worth of global shipments in 2022, with €15.3million investment raised to date from private angel investors, institutional VC investors and the Irish Government dev
Retail TouchPoints
JUNE 9, 2023
In-store digital media startup Cooler Screens is suing Walgreens , previously one of the highest-profile adopters of its technology, which integrates smart screens onto cooler doors to power in-store advertising. Cooler Screens is seeking $200 million for breach of contract and is seeking to prevent the retailer from removing the screen technology from its stores.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
JUNE 4, 2023
Myer’s CEO and MD John King has announced he will retire in the second half of the 2024 calendar year and return to the US. In an ASX announcement, the department store’s board thanked King for his “extraordinary contribution” and added that his decision to leave is based on “being with his family as their health circumstances demand.” King has more than 30 years of experience in retail across department stores, specialty retailing and premium global brands in the US and UK.
Retail Focus
JUNE 9, 2023
The UK’s fourth Dyson Demo store opens at Bluewater Shopping Centre, Kent, making this the first store in the Greater London area. Since 2022, Dyson will have opened three new Demo Stores in the UK. Bluewater has been home to Dyson technology for seven years, previously being home to a successful Demo Zone which the new immersive store has replaced.
Retail TouchPoints
JUNE 8, 2023
Mobile scanning solution provider Anyline has launched Commercial Tire Tread Scanner, a solution designed to help fleet operators improve tire performance and longevity, ensure driver safety and reduce vehicle inspection time. The software can be used on any camera-enabled smartphone or mobile device. Commercial Tire Scanner works by pointing the camera of any mobile device at the tire tread, creating a digital model of the tire using computer vision and AI technology.
Retail Wire
JUNE 9, 2023
UPS trucks do not have air conditioning and temperatures in the back of trucks can reach 140 degrees, according to the Teamsters. The union is calling on UPS to air-condition its fleet of trucks and to provide drivers with more water and ice.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Inside Retail
JUNE 8, 2023
US restaurant franchise operator Flynn Restaurant Group has bought Pizza Hut Australia for an undisclosed sum from Sydney-based investment firm Allegro Funds. The investment marks Flynn’s first international expansion beyond its US network of franchisee operations. The group currently operates more than 2350 restaurants across brands, including Applebee, Taco Bells, Wendy’s and Panera Bakery Cafes.
Retail Focus
JUNE 5, 2023
Braehead, one of the UK’s most popular retail and leisure destinations, owned by property company SGS and asset managed by Global Mutual in conjunction with Savills as property managers, is excited to announce that leading jewellery retailer, Pandora , has opened a new store at the centre. The store has a modern look and feel, and is designed to be more intuitive to the customer journey, allowing shoppers to browse and interact with products more easily.
Retail TouchPoints
JUNE 9, 2023
Retail TouchPoints’ 2023 Store Design & Experience Survey found that store design teams are laser-focused on implementing more creative visual merchandising methods ( 90% ) and using technology more thoughtfully to support in-store engagement ( 63% ). To illustrate how these two objectives effectively converge, CS Hudson and Glass-Media will unveil an immersive activation on the show floor during the Retail Innovation Conference & Expo , taking place June 13-15 in Chicago.
Retail Wire
JUNE 5, 2023
Most retailers that have drawn the attention of anti-LGBTQ groups have chosen to conduct business as usual and ignore the vitriolic language and threats of violence associated with these movements. Those such as Anheuser-Busch and Target that have sought a middle ground have found it only encourages the people threatening their workers.
Speaker: Jay Black, Senior Account Executive
Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an
Inside Retail
JUNE 7, 2023
Australian bubble tea business Chaffic will launch its first physical presence in Singapore on Friday (June 9), accelerating its expansion strategy in Southeast Asia. Located at the lifestyle shopping mall Westgate in Singapore’s upcoming ‘second CBD’, Chaffic aims to expand the diversity of local bubble tea at a reasonable price point.
Retail Focus
JUNE 9, 2023
Everybody loves a freebie. But be honest. You always look for the catch, don’t you? Well, sometimes there isn’t a catch and things really just free. Here are some of the best freebies on offer this summer: A free shop at M&S Not everyone who shops at M&S is going to get their shopping free. But anybody who scans their Sparks Card at the checkout is in with the chance of getting their goods gratis.
Retail TouchPoints
JUNE 5, 2023
Amazon is rolling out new AI-powered technology across its warehouses to detect damaged goods in a bid to decrease the number of damaged items sent to customers and speed up the fulfillment process, The Wall Street Journal reports. The AI is 3X more effective at identifying damage than warehouse workers, to whom the task currently falls, Christoph Schwerdtfeger, a software development manager at Amazon, told WSJ.
Retail Wire
JUNE 9, 2023
Hasbro says the toy manufacturer is focused on leading in five categories: action figures, arts and crafts, games, outdoor and sports, preschool and toys. “Preschool is the only area where we’re not number one. We’re a fast-growing number four globally. In a lot of ways, our preschool business is just action figures for smaller hands.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Inside Retail
JUNE 6, 2023
US-based restaurant and entertainment business Dave & Buster’s is expanding globally, with a plan for 20 stores in India and Australia. Dave & Buster’s will roll out five stores in Australia with NightOwl Entertainment Group and open a further 15 locations in India under a partnership with the Malpani Group. The deals mark Dave & Buster’s second and third multi-store franchise agreements, “firmly cementing the brand” in the Asia-Pacific and Middle East-
Retail Focus
JUNE 9, 2023
Modern shopping is a blend of digital and in-person experiences – from online stores and social media to in-person events and bricks-and-mortar high streets. Combining the two in one place for a multi- or omni-channel retail strategy could create an entirely new experience for consumers – and, with rapid developments in modern technology, it opens the door to a multitude of opportunities in the future.
Retail TouchPoints
JUNE 7, 2023
As the oldest members of Gen Z move into their mid-20s and the youngest enter their teen years, personal finance concerns are high on their list of worries. That sense of unease is to be expected from a cohort shaped by both the 2008-2009 Great Recession and the COVID pandemic, and it’s had a big impact on their shopping choices: nearly half ( 48% ) say they shop the most often at discount/off-price retailers, and 25% frequently patronize dollar stores.
Retail Wire
JUNE 5, 2023
Bed Bath & Beyond has received interest from two bidders in its Buy Buy Baby business. One unnamed buyer plans to keep about 75 percent of the chain’s stores open should it be successful in acquiring it. The other, Babylist, is also interested but seeking to acquire only the Buy Buy Baby trademark and domain.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Inside Retail
JUNE 4, 2023
The takeover bid for discount fashion retail brand Best & Less Group (BLG) by BB Retail Capital has been accepted by sufficient shareholders to become unconditional. BB Retail Capital is a private investment firm owned by Australian businessmen Brett Blundy and Ray Itaoui who made an off-market cash offer of $1.89 per share last month. The company’s interests are currently controlled by investment group Allegro, which holds a 32.43 per cent share while the Bignor Family, a company associated
Retail Focus
JUNE 7, 2023
For B2B SaaS business owners, knowing that customers are valuable isn’t enough. You also need to determine the value customers generate during the time they are subscribed to your product or service. This will help you determine the amount of resources to dedicate to acquiring new customers, retaining existing ones, and also expanding your customer base.
Retail TouchPoints
JUNE 7, 2023
In its latest move to appeal to the masses , Victoria’s Secret is expanding its assortment on Amazon Fashion to include lingerie and apparel. The brand’s Amazon store , which debuted in April 2022 , previously featured only beauty products. Propelled by the desire to “meets customers where they are,” the company plans to now make more than 4,000 items across the Victoria’s Secret and Pink labels available on Amazon, marking the first time the company will sell its lingerie and apparel beyond its
Retail Wire
JUNE 5, 2023
Employers added 339,000 jobs in May, weakening the prospects that a recession will hit the U.S. in 2023. “We’re running out of time for a 2023 recession,” said Justin Wolfers, an economics professor at the University of Michigan. “We’ve never had a recession when the labor market was running this hot.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Inside Retail
JUNE 6, 2023
Leading ANZ online fashion retailer The Iconic has appointed Jere Calmes as its new chief executive officer. He replaces outgoing CEO Erica Berchtold, who is set to become the new Best & Less Group CEO in September this year. Calmes has more than 25 years of leadership experience and rejoins Global Fashion Group (GFG) – which owns a number of e-commerce companies including The Iconic – following a three-year period as CEO of Lamoda, which GFG sold at the end of last year.
365 Retail
JUNE 8, 2023
Today, at Adobe Summit – the industry’s leading Digital Experience Conference – Adobe (Nasdaq:ADBE) announced an expanded relationship with leading global automaker and mobility provider Stellantis. Adobe and Stellantis have a longstanding relationship: Stellantis uses Adobe Creative Cloud and Adobe Experience Cloud applications to design, deliver, and personalize beautiful and inspiring content for its websites, digital channels, and user interfaces of in-car displays, across their automoti
Retail TouchPoints
JUNE 5, 2023
Lululemon is looking to continue strong global growth after a 60% international sales increase boosted the retailer’s revenue growth to 24% in Q1 2023, which ended April 30, bringing total sales to $2 billion for the quarter. The company is planning to open 50 net new stores this year, and 30 to 35 will be international, with the majority located in China.
Retail Wire
JUNE 9, 2023
Hasbro says the toy manufacturer is focused on leading in five categories: action figures, arts and crafts, games, outdoor and sports, preschool and toys. “Preschool is the only area where we’re not number one. We’re a fast-growing number four globally. In a lot of ways, our preschool business is just action figures for smaller hands.
Advertiser: FourKites
Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.
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