Sat.Jan 15, 2022 - Fri.Jan 21, 2022

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Aldi opens first checkout-free supermarket

Retail Focus

Aldi has opened its first checkout-free store, where shoppers will be able to pick up products and leave without queuing to pay. The discount supermarket’s new site in Greenwich, south-east London, will also allow customers to buy alcohol, using facial age estimation technology to check whether they appear to be over the age of 25. Aldi has opened its first checkout-free store in Greenwich, south-east London (Aldi/PA).

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Why Retailers’ Data Privacy Policies are the New Customer Experience

Retail TouchPoints

Brands have always focused on personal touches and customization for consumers, yet a recent eMarketer report found growing concerns around data privacy, with nearly nine out of 10 consumers saying it’s important to them. In fact, three out of 10 consumers worldwide have switched providers due to concerns with those companies’ data policies or data-sharing practices adding fuel to the fire.

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Most retailers adopt negative outlook in wake of Covid ‘wrecking ball’

Inside Retail

With consumer confidence sinking to its lowest in 30 years this week, most retailers now have a negative outlook of their businesses for the next three months according to the Australian Retailers Association. . The ARA’s research found that 63 per cent of retailers are worried about their business’ performance in the next three months, while 62 per cent have rated current trading conditions as ‘poor’ or ‘terrible’.

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Carhartt keeps vax mandate, calls for boycott follow

Retail Wire

Carhatt’s management decided that it would keep its COVID-19 vaccine mandate in place even after the Supreme Court ruled that the government could not require it. CEO Mark Valade, in an email to employees, said, “We, and the medical community, continue to believe vaccines are necessary to ensure a safe working environment for every associate and even perhaps their households.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Demand for Glass Moveable Walls Soars

Retail Focus

Glass moveable walls are today’s ‘en vogue’ method of creating light, airy, flexible space with specifications from architects and interior designers at an all-time high. According to Mark Cowley, who heads up the glazed Horizontal Sliding Walls (HSW) division of the UK’s leading moveable wall specialist, Style, the demand for glass partitioning systems has rocketed.

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Forever 21 Names Longtime Paper Source Leader as CEO

Retail TouchPoints

Forever 21 has named Winnie Park as CEO, effective immediately. She joins from Paper Source , where she served as CEO for six years and helped transform the retailer from a brick-and-mortar-focused company into a lifestyle brand with a digital platform spanning social media, digital content, online subscriptions and affiliate partnerships. Park also oversaw its sale to an affiliate of Barnes & Noble.

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Top retail resources for 2022: Blogs, podcasts, guides, newsletters

Tokinomo

2022 might be a challenging year for retailers. Considering the chain supply issues and the demanding customers, retailers, and brands need to keep up with trends and adapt quickly to change.

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Retail in 2022: Embracing the ‘store of the future’

Retail Focus

In recent years, retail has experienced a digital overhaul unmatched by other industries. Forced to adapt to a permanent shift in consumer behaviours and expectations as a result of the pandemic, the industry accelerated its digital transformation dramatically last year. Retailers large and small embraced technology solutions able to meet the needs of the post-pandemic consumer, and that was just the beginning.

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Walmart Steps Up Ecommerce Investment With Cross-Border Commerce and NFT Projects

Retail TouchPoints

Walmart is beefing up its ecommerce operations on several fronts via cross-border commerce, metaverse investments and a new executive. The retail giant announced that it is encouraging Indian retailers to join its U.S. marketplace, while CNBC has reported that the company plans to create its own cryptocurrency and collection of NFTs. The Wall Street Journal has reported that Tom Ward, currently SVP of Last Mile, will take over as President and CEO of U.S.

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Ebay Australia expands Authenticity Guarantee to luxury sneakers

Inside Retail

Ebay Australia has extended its Authenticity Guarantee to a range of high-end sneaker brands from designer brands like Louis Vuitton, Gucci, and Balenciaga. . Ebay’s Authenticity Guarantee is extended to both pre-owned and brand new sneakers priced at over $150. This comes after Ebay’s acquisition of Sneaker Con’s authentication business last November.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Resale growth to continue upward trajectory in 2022

Retail Wire

Low prices, selection and environmental benefits are all part of the value proposition for second-hand clothing and other merchandise. Many retailers and brands are now looking at resale as an opportunity to further grow their sales while creating deeper connections with customers.

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Rituals opens at Liverpool ONE, its first store in the city

Retail Focus

Grosvenor has announced the opening of Rituals, the luxury bath, body and home brand at Liverpool ONE, its first in the city. Located on South John Street, the 1,700 sq ft store stocks the brand’s full range of luxurious yet affordable products, ranging from skin and body care, to scented candles and fragrance sticks. The opening of Rituals also marks the first store opening of the year for Liverpool ONE in 2022.

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How to Keep Your Loyalty Program Members Engaged Long-Term, Even After the Holidays

Retail TouchPoints

Retailers frequently ask customers to enroll in a loyalty program at point of sale — especially during the holiday shopping season. In fact, 61% of consumers have joined a loyalty program to get discounts for holiday shopping. For retailers, the challenge isn’t getting consumers to enroll in loyalty programs, but keeping them enrolled and engaged after the holidays are over. .

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Burberry’s focus on younger customers is paying off

Inside Retail

Burberry is continuing to make inroads with a younger demographic, reporting a 26-per-cent lift in sales of goods at full-price in the latest quarter driven by new customers. “Full-price sales continued to grow at a double-digit percentage compared with two years ago, accelerating from the previous quarter and reflecting a higher quality business,” said chair Gerry Murphy, releasing unaudited quarterly results today.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Bathrooms are going hi-tech

Retail Wire

Americans have spent much of the past two years investing money in their homes to make them more comfortable to live in. Technological advancements in bathroom fixtures are expected to have a profound effect going forward on dollars spent on this part of the house. No-touch faucets, smart showers and interactive makeup mirrors are just some of the changes due to hit America’s bathrooms.

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Frasers Group signs at St Anns shopping centre in Harrow

Retail Focus

Railpen, the investment manager for the £35bn Railways Pension Scheme, has announced the signing of a major new occupier, with Frasers Group, set to open Sports Direct, the British sports clothing retailer, at St Anns Shopping Centre in Harrow. Spanning 20,000 sq ft across two levels, Sports Direct will be located at the entrance to the shopping centre on College Road, opposite Lidl.

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CVS and Uber Health Partner to Offer Free Medical Transportation in Underserved Areas

Retail TouchPoints

CVS Health is partnering with Uber Health to provide transportation support at no cost for people seeking access to medical care, work or educational programs. The relationship is part of Health Zones, CVS Health’s new initiative that provides concentrated local investments designed to reduce health disparities and advance health equity in high-risk communities across the country.

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Omicron threatens retail workforce as Kmart and Target slash trading hours

Inside Retail

With almost 25 per cent of trading days lost due to government mandated store closures, Kmart and Target have reduced trading hours while tackling stock shortages. In an ASX trading announcement on Monday, Wesfarmers mentioned that customer traffic in stores declined due to rising Covid cases in some states, while higher levels of staff shortages due to Covid in New South Wales and Victoria has also impacted the retailer’s ability to deliver stock to stores in demand.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Netflix says subscriber growth will slow

Retail Wire

Netflix added 8.3 million new subscribers in the fourth quarter to bring its worldwide total to 222 million. The video subscription service does not expect its sales trajectory to continue at the same pace in 2022. Netflix recently increased the monthly fees it charges for its basic and standard subscription plans.

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Forbidden Planet to move to the Wulfrun Centre

Retail Focus

Forbidden Planet, the world’s biggest chain of comic shops, is moving to the Wulfrun Centre, in Wolverhampton. The store, which specialises in graphic novels, manga and books, plus merchandise and collectibles from sci-fi television, films and comics, has agreed a new lease for units 54-55 with LCP, the national commercial property and investment company that owns and manages the centre.

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Vibes Helps Retailers Enable Real-Time Messaging Through Mobile Wallets

Retail TouchPoints

Mobile solution provider Vibes has launched Mobile Wallet as a Channel, a platform designed to help retailers use native mobile wallet apps, Apple Wallet and Google Pay to deliver personalized mobile experiences for marketing and loyalty purposes. The solution builds on Vibes’ existing dynamic mobile offering with the addition of features that add real-time capabilities.

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Sotheby’s to auction Louis Vuitton and Nike ‘Air Force 1’ sneakers

Inside Retail

Two hundred special edition pairs of Louis Vuitton Nike ‘Air Force 1’ by Virgil Abloh sneakers are set to go to auction on Sotheby’s. The late Virgil Abloh designed the collaboration range for Louis Vuitton’s Spring-Summer Men’s collection this year to mark the kicks brand’s 40th anniversary. Abloh viewed the original sneakers as a cultural symbol of the hip-hop heritage which nurtured his artistic roots growing up.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Mark Cuban opens online pharmacy with a generic focus

Retail Wire

Mark Cuban’s Cost Plus Drug company launched an online pharmacy on Wednesday with 100 generic drugs covering a wide variety of medical conditions. The company owned by the celebrity billionaire plans to complete construction on its own pharmaceutical factory this year in an effort to deliver prescription drugs at lower costs to consumers.

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The Updated Amazon Pricing Strategies to Win the Buy Box

Intelligence Node

The Retail Giant that Changed the eCommerce Landscape Amazon is the leading e-retailer in the United States, with net sales amounting to close to 386 billion U.S. dollars in 2020. Every seller, new or old wants to sell on Amazon because of its huge, global customer base. It has become a household name in many […].

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NRF Big Show 2022 Returns to In-Person Format Despite COVID Challenges

Retail TouchPoints

Against daunting odds, the 2022 Na tional Retail Federation Big Show once again brought retailers and suppliers face to face IRL from Jan. 16-18 at New York City’s Javits Center. The 112 th annual show featured 190 sessions, more than 300 speakers and 700+ exhibitors. Outgoing NRF Chairman Mike George, former President and CEO of Qurate Retail , drew a parallel between the event’s success and the performance of the retail industry over the past two years: “Retailers showed a willingness to embra

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What global brands need to know about New York’s Fashion Sustainability Act

Inside Retail

A new bill has been introduced in the state of New York that, if it becomes law, would require major global fashion brands to map their supply chains and take steps to reduce their environmental impact. . The Fashion Sustainability and Social Accountability Act (or Fashion Act) would apply to global apparel and footwear retailers and manufacturers with annual revenues of more than US$100 million that do business in New York.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Luxury consumers spent big on bling for Christmas

Retail Wire

Richemont, which owns Cartier and Piaget, reported a 38 percent increase in sales for its jewelry brands during the fourth quarter of 2021. The company reported that U.S. shoppers made up 59 percent of its jewelry dollar store growth during the period.

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Van, Go: Pony.ai Unveils Next-Gen Robotaxi Fleet Built on NVIDIA DRIVE Orin

Nvidia

Robotaxis are on their way to delivering safer transportation, driving across various landscapes and through starry nights. This week, Silicon Valley-based self-driving startup Pony.ai announced its next-generation autonomous computing platform, built on NVIDIA DRIVE Orin for high-performance and scalable compute. The centralized system will serve as the brain for a robotaxi fleet of Toyota Sienna multipurpose vehicles (MPVs), marking a major leap forward for the nearly six-year-old company.

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Taking Your CSR Plans from ‘Good Intentions’ to Tangible Action

Retail TouchPoints

A previous blog explored Corporate Social Responsibility (CSR) and the high importance both shoppers and employees put on the ability to align a company’s values and beliefs to their own. Retailers and CPG brands can use that strong desire to support like-minded businesses by developing CSR plans that resonate with their target audience, whether that’s a customer segment or a pool of key job candidates.

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3 searchandising strategies for 2022

Inside Retail

Searchandising is the combination of the terms “search” and “merchandising” (and, no, we didn’t come up with the term!). It’s the process of curating on-site search results to help your customers discover important products on your website as they’re shopping. In fact, it’s not just search that can be merchandised.

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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.