Sat.Mar 01, 2025 - Fri.Mar 07, 2025

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Rising to the Challenge: The Future of Retail Media in a World With (or Without) Cookies

Retail TouchPoints

After years of teasing out the impending deprecation of third-party cookies, it turns out Google is keeping cookies after all. While marketers can breathe easy now, the industry still has every reason to limit their reliance on third-party cookies and prioritize efforts to adapt to new ways of tracking and measuring user behavior. This presents dynamic challenges and opportunities for retail media networks in particular, as the readiness of retail media measurement remains under a microscope.

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Crypto Trading Strategies: Maximizing Profit in a Volatile Market

Retail Focus

Cryptocurrency trading has quickly gained popularity, and as digital currencies such as Bitcoin, Ethereum, and others continue to evolve, trading strategies have become crucial for success. Crypto trading offers unique opportunities, but its essential to develop a comprehensive strategy to navigate the market effectively. Whether youre a beginner or an experienced trader, understanding different trading approaches, tools, and risk management strategies is key to increasing profitability and mini

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Amazon Sales Actually Increase During Feb. 28 ‘Economic Blackout’ Boycott

Retail Wire

Amazon appeared to emerge from the Feb. 28 economic blackout boycott unscathed.

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Transforming Mobile Networks: Delivering on Programmable Platform Promise

Cisco Retail

At MWC2025, were showcasing our Mobility Services Platform, capable of delivering a high-value use cases for people, places, things, and fast-evolving intelligent machines. Built and deployed globally, and delivered as-a-service with an extensive API ecosystem, its open to developers, Communication Service Providers, and enterprises to create new, differentiated value from the network, from traditional IoT and voice services to a new wave of AI-based services for people, spaces, and machines.

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Pinterest and Primark launch new ways to shop trend-inspired collection

A1 Retail

For the first time ever, Primark is officially launching a Pinterest-inspired new spring home collection. As new research reveals a lack of money (51 percent) and a lack of inspiration (22 percent) are some of the biggest challenges when it comes to redecorating, Pinterest and Primark are partnering to make it easier than ever to design and transform your space with stylish, budget-friendly pieces. [1] The new collection, launching in Primark stores and available to purchase via Pinterest using

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New flavour from Ben & Jerry’s, co-created with refugee entrepreneurs

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Get ready to create some memories with Ben & Jerrys mango-nificient NEW ice cream sensation,Sweet Mango Memories. This fruity new flavour, features sweet cream ice cream, tastebud tingling mango swirls and white ampersand chunks.

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John Lewis boosts staff pay with £114m investment

Retail Gazette

John Lewis Partnership is increasing pay for its 65,000 Partners, with shop floor colleagues set to receive up to a 9.4% boost from April. The 114m investment will see the standard hourly rate rise to 12.40 outside London and 13.85 within the M25. Those in specialist roles will earn 13.39 per hour, increasing to 14.96 in London. The high street giant said Partners who make an “exceptional contribution” will receive an additional 2% increase, taking the total potential pay rise to 9.4

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How Officeworks uses customer insights to drive strategy

Inside Retail

In todays competitive retail landscape, customer insights play a crucial role in shaping business strategies and enhancing the overall shopping experience. But what are the most effective ways to capture these insights and communicate them to the head office? Inside Retail spoke with Officeworks’ general manager of customer and online Jessica Richmond about how the big-box retailer integrates customer feedback into decision-making.

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Why Businesses Must Prioritize External Vendor Data Management

Retail Minded

Let’s start with a question: how many vendors do you rely on to run your business smoothly? One? Ten? Maybe even hundreds? Whether it’s your suppliers, logistics providers, or third-party services, every vendor plays a crucial role in your success. You depend on them to supply products, manage deliveries, and enhance customer experiences.

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How Retailers Can Protect Margins and Customer Trust with Dynamic Pricing

Retail TouchPoints

Inflation and economic uncertainty have put pressure on retailers to find creative ways to protect margins while staying competitive. Dynamic pricing – a strategy that adjusts prices based on demand, competition and other market factors in real time – is becoming an increasingly popular solution. Retailers use it to stay agile, ensuring their prices remain competitive while optimizing revenue and profitability.

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AI In The Aisles: The Executives Guide To Better In-Store Experiences

Speaker: Steve Worthy, MBA

The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.

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Shopping Malls are Making a Comeback — What it Means for Product Manufacturers

Retail Bound

Shopping malls were once viewed as relics of the pastcasualties of the eCommerce boom and shifting consumer habits. But, against the odds, malls are thriving again. What was once considered outdated is making a strong comeback in communities across the country. For product manufacturers, this revival is not just a phenomenon worth watching; it’s an opportunity to capitalize on an emerging retail trend.

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Five retail leaders discuss how to deliver value in a spending slump

Inside Retail

This story is from our 2025 Australian Retail Outlook. Download the full report here. Its only when the tide goes out do you discover whos been swimming naked, goes the saying by Warren Buffet, which describes the mood for many in the Aussie retail sector in the last 12 months. Indeed, many retailers will happily say goodbye to 2024, a period when high inflation and interest rates remained persistent and an ongoing cost-of-living crisis crushed consumer sentiment to its lowest in 45 years, all o

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Primark and Pinterest team up for new trend-led homeware range

Retail Gazette

Primark has partnered with Pinterest to launch a new homeware collection inspired by trending interior searches on the platform, marking a shift in how retailers are integrating social media-driven insights into product development. The collaboration will see three trend-led collectionsCosy Cottage, Minamaluxe, and Dainty Dcorrolled out across more than 100 Primark stores.

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From Vacancy to Vitality: Rethinking Retail for the Next Generation

Retail TouchPoints

Retail centers have always been more than places to shop; they are part of our social infrastructure. At their best, they were vibrant gathering places where people connected, lingered and engaged with their communities. Today, as ecommerce reshapes consumer behavior, many of these spaces feel outdated, burdened by vacancies and struggling tenants. But this isnt a death sentence, its an opportunity.

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Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Achieving Zero Customer Complaints with Bill Price

Hyken

This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: How do you get zero customer complaints? What benefits do businesses gain by proactively eliminating customer complaints? What is the cost of customer dissatisfaction? Why is it important for company executives to engage directly with the customers?

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Why the headline numbers don’t tell the full story of retail’s gender pay gap

Inside Retail

The Workplace Gender Equality Agencys annual report on the gender pay gap in Australia never fails to generate headlines, and last years was a doozy. For the first time, the WGEA made its data on businesses with over 100 employees publicly available , enabling people to identify individual organisations with significant gender pay gaps. In retail, womens apparel brands, such as City Chic, Forever New, Lorna Jane and Decjuba, bore the brunt of the criticism , since they had above-average pay gaps

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IWD 2025: How the part-time tax could risk women’s jobs in retail

Retail Gazette

The UK retail sector has long been a crucial employer of women, with flexible and part-time work enabling millions to balance jobs with other responsibilities. However, changes introduced in the latest Autumn Budget threaten to upend this model. The decision to increase employer’s National Insurance Contributions (NIC) to 15% and lower the threshold to 5,000 will make it significantly more expensive for retailers to hire part-time staff.

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Target Details Plans to Drive Over $15 Billion in Sales Growth by 2030

Retail TouchPoints

Target has ambitious plans to drive an additional $15 billion in sales growth by 2030. Key priorities include enhancements to its brick-and-mortar stores, using AI to improve search, social and data-driven personalization, innovation in its owned private label brands, a dramatic expansion of its Target Plus marketplace and a doubling of the value generated by its in-house Roundel media company.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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A boost for Burnley as JD Sports joins other national retailers to increase space at Charter Walk Shopping Centre

Retail Focus

Addington, the asset manager for Charter Walk Shopping Centre in Burnley announces that JD Sports, the FTSE 100-listed sports fashion retailer, is expanding its presence in Burnley with a significant store relocation and expansion in the shopping centre. JD Sports is signing a 10-year lease for a larger, more prominent unit and will relocate from its current store at 50 The Mall to 30-34 The Mall & 6-10 Fleet Walk, increasing its ground floor trading space from 3,973 sq ft to 5,817 sq ft.

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‘Heartening’: Australian retail sales increase 3.8 per cent in January

Inside Retail

Australian retail sales showed improvement in January, with all categories generating positive growth. According to the Australian Bureau of Statistics (ABS), retail sales in the first month of the year increased 3.8 per cent to $37.08 billion from the year-ago period. Other retailing, which includes cosmetics, sports and recreational goods, saw the highest sales growth of 7 per cent as turnover reached $5.90 billion.

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Sainsbury’s unveils new convenience store format

Retail Gazette

Sainsburys has unveiled a refreshed look for its Local convenience stores, marking the debut of its new format at the recently reopened Pudsey Town Local store in Leeds. The supermarket’s store, which opened in late February, is the first to feature the updated design and layout, and is being followed by similar changes at two new London locations, Sainsburys Bermondsey Square and Sloane Avenue.

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Google Adds New Vision Match, Try-On Capabilities to Shopping Experience

Retail TouchPoints

By tapping into its Shopping Graph, Google s dataset of 45+ billion listings of products for sale across the web, the company is enabling more immersive and contextual shopping experiences. During an exclusive briefing with select media outlets, Google unveiled new AI-powered shopping features and capabilities, including a more robust visual search feature, trend-based makeup try-on features and virtual try-on for pants and skirts.

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Jurassic Arcade returns to Grand Arcade this Easter Holiday

A1 Retail

From 3rd – 23rd April 2025, Grand Arcade in Cambridge welcomes dino lovers of all ages to step back in time for a fun-packed journey in the return of Jurassic Arcade. After wowing Grand Arcade visitors in 2023,six magnificent animatronic dinosaurswill make a roar-some comeback this Easter Holiday. Stomping the grounds of Grand Arcade will be the colossalTyrannosaurus, Ceratosaurus, Plateosaurus, Kentrosaurus, TriceratopsandTroodonin this years prehistoric exhibition.

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Why luxury brand Leo Lin is positioned to be Australia’s next big fashion export

Inside Retail

Australian luxury fashion brand Leo Lin has been part of the fashion landscape for seven years, launching in 2017, but only since building its e-commerce store in 2021 has it really taken off. Leo Lin is named after its eponymous designer who is Chinese-Australian Lin was born in Dalian, China, and moved to Australia in his teens for further education.

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Data: Asda’s market share plunges as Aldi and Lidl gain pace

Retail Gazette

Asda’s flagging fortunes have carried further into the new year, with sales at the supermarket falling 5% in the 12 weeks to 23 February. Kantar reported that the market share for the UK’s third largest grocer now sits at 12.6%, down 1.1% from the 13.7% it held last year. Asda’s weak performance contrasts discounter rivals Aldi and Lidl, both of which gained ground during the period in both sales and market share terms.

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7 Ways Service Providers can Motivate Customers with Digital Incentives

Retail TouchPoints

Discounts are a staple of the retail landscape. But just because discounts are popular doesnt mean theyre smart. Consider: A big discount will likely bring customers through the door, but will they come back? Not only do discounts tend to de-value a product in a customers mind , they also train the customer to expect that lower price. Even as a discount helps a business move product, its also cutting into sales revenue and margins.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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L’OBJET Opens First UK Flagship Boutique on Sloane Street

365 Retail

LOBJET has marked its 20th anniversary with the opening of its first UK flagship boutique on Sloane Street, London. The luxury design and fragrance brand, known for its refined craftsmanship and innovative aesthetic, expands its presence in the city with this dedicated retail space, offering an exclusive selection of home dcor, tableware, fragrance, and apothecary collections.

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Experts weigh in on Forever 21’s future amidst layoffs and store closures

Inside Retail

Once a favourite brand among millennials, Forever 21 has fallen a long way down the list of in-demand brands in recent years. At its height, Forever 21 operated more than 500 locations in the US and at least 800 worldwide. However, after several years of diminishing sales in an increasingly competitive fast-fashion market, rumors have been spreading about Forever 21 declaring Chapter 11 bankruptcy for the second time.

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Budget tax hikes force HMV to pause UK expansion

Retail Gazette

HMV has put its UK expansion on hold and will instead open new stores in Ireland and Belgium, citing rising wage costs set to take effect next month. Phil Halliday, MD of the entertainment retailer, said the company had hoped to open up to 10 more UK stores this year but had to pause those plans as it worked to maintain profitability despite strong sales growth.

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Lowe’s Awards $9 Million to Support Skilled Trades Training

Retail TouchPoints

Through its Lowes Foundation , Lowes has made nearly $9 million in Gable Grants to strengthen 15 nonprofits that are helping to prepare new tradespeople for the construction, carpentry, HVAC, plumbing, electrical and appliance repair fields. The Foundation has awarded over $34 million since its founding in 2023. The next application period, for community and technical colleges, runs through March 31, 2025.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.