Sat.May 14, 2022 - Fri.May 20, 2022

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How coaching influences retail sales culture

Inside Retail

It’s time to get that great sales team of yours delivering the best possible well-rounded customer experience. Here’s the coaching framework to make that happen: Sales training alone won’t cut it anymore. Research shows that a combination three key elements can increase sales performance by an average between 41 to 55 per cent. Let’s do the maths. 1 + 2 + 3 = 55.

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Content Marketing Course Options for You

Small Biz Trends

Getting your product ready for market is only the primary step, selling your product requires different types of marketing strategies. Content marketing strategies help your business come on top by developing and sharing articles and different modes of media to attract and engage customers looking for products like yours. Content marketing courses teach you the best of these strategies.

Marketing 140
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Retailers, Are You Ready to Maximize Your Retail Media Revenue?

Retail TouchPoints

With heady revenue predictions for retail media north of $100 billion and with equally impressive growth rates, it’s not surprising to see a surge of retailers opening advertising shops in attempts to capture share. But we’re still in the early days of retail media, with the large and capable players (Walmart, Amazon, Kroger and Instacart) scooping up the lion’s share of brands’ investments.

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Shopper Marketing Weekly Snacks #06

Tokinomo

Campaign scoop. Change is always good. Kevin Hart, one of the funniest celebrities shoot a commercial for Beyond Meat to show us that “Change is a great thing”. While the commercial focuses on the importance of tradition, it highlights the impact that a small change can have on the future of our planet.

Marketing 215
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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Mountain bike apparel startup debuts sustainable clothing range

Inside Retail

Mountain bike apparel startup, Norman, has unveiled its first range of sustainable and ethically-produced clothing that combines “support and utility with a modern minimalist aesthetic”. Co-founders Jacinta and Charlie Timmins said they launched the label after identifying a gap in the market for ethically produced, durable mountain bike clothing that makes its wearers feel comfortable on and off the bike.

Apparel 264
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Dyson launches new pioneering technology space in Harrods, London

Retail Focus

Dyson has unveiled its innovative new technology space in Harrods, Knightsbridge. Dyson’s latest innovations in Haircare, Environmental Care and cord-free Floorcare will now be available at Harrods. All Dyson technology can be found at the prestigious Technology Hall on the 5 th floor at Harrods where Dyson Experts will be on hand to educate Harrods customers and allow shoppers to get hands-on with Dyson technology.

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Mexican Pizza is back at Taco Bell

Retail Wire

Taco Bell has put its popular Mexican Pizza back on the menu after removing it two years ago. The chain made the decision to add the item back after fans of the dish went on social media to lobby for its return.

ATS 183
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‘A huge win’: HR experts welcome progress on paid domestic violence leave

Inside Retail

CW: This story is about family and domestic violence. Help is available at 1800RESPECT. Australian HR experts have welcomed the Fair Work Commission’s recent finding that people working under modern awards should be entitled to 10 days of paid family and domestic violence leave, saying the benefits far outweigh any potential costs to businesses. “The introduction of a paid domestic violence leave policy is a hugely positive step, for both employees and employers, and society, full stop,” Melissa

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Marks and Spencer to open new store at Lakeside, Essex

Retail Focus

Lakeside, owned by property company SGS, is pleased to announce that M&S has signed to open a new store at the centre, due to launch in Spring 2023. Lakeside’s existing M&S store will move from its current location to the new unit, covering 98,000 sq ft of net selling space. The store will offer customers a wide range of M&S products across its new Foodhall and Clothing & Home departments.

ATS 189
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RICE 2022: How Brands Can Turn Their Unique Expertise into Memorable Value Propositions

Retail TouchPoints

As its name implies, Direct to Consumer (DTC) retail seeks to appeal directly to consumers with a brand they will recognize and seek out. But as this part of the industry grows more crowded, DTC retailers are finding it tougher to make their mark. Overcoming this challenge requires DTC companies to leverage their advantages as specialty retailers in order to deliver highly targeted messages that lay out their value proposition, while also delivering a personalized experience that a broader marke

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Retailers have a lot of unwanted inventory

Retail Wire

Retailers that stocked up due to pandemic-related supply chain challenges are finding that customers don’t want to buy much of what they have to sell. Chains including Kohl’s, Target and Walmart report high inventory levels, and discounters such as Burlington and Ross Stores say they are finding deals as brands and retailers look to move closeout merchandise.

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Woolworths to take a majority stake in MyDeal

Inside Retail

Woolworths Group is to acquire a majority 80.2 per cent stake in online marketplace, MyDeal. Sean Senvirtne, CEO and founder of MyDeal, and other key management will retain the balance of the shares and will continue to lead the business after the sale. The deal – an all-cash consideration of $1.05 per share – values MyDeal at $271.8 million and is subject to customary conditions, including ACCC and court approval.

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Laings opens debut OMEGA showroom for Wales in St David’s

Retail Focus

Landsec has announced that Laings, the luxury jewellery retailer, has opened a new dedicated OMEGA showroom at St David’s Cardiff. The renowned watchmaker has taken an 838 sq ft space, which is both the first mono-brand showroom to be operated by Laings, and the first dedicated store for OMEGA in Wales. The new location on Hayes Arcade, the emerging luxury watch and jewellery quarter at St David’s, features OMEGA’s Constellation, Seamaster, Speedmaster, and De Ville collections.

Boutique 189
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RICE 2022: Albertson’s Provides Sneak Peek at Plans for Upcoming Marketplace

Retail TouchPoints

Third-party marketplaces have emerged as one of the biggest growth opportunities for retailers this year, with companies from Macy’s and Bed Bath & Beyond to Giant Food and Michaels launching marketplaces (or announcing plans to do so) in the last six months alone. Albertson’s will soon join that mix as well, and the company’s Senior Director of Marketplaces Jasmin Krdzalic gave attendees at last week’s Retail Innovation Conference & Expo a sneak peek at what he and his team are building

Planning 309
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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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ChatOps: Managing Kubernetes Deployments in Webex

Cisco Retail

This is the third post in a series about writing ChatOps services on top of the Webex API. In the first post , we built a Webex Bot that received message events from a group room and printed the event JSON out to the console. In the second , we added security to that Bot, adding an encrypted authentication header to Webex events, and subsequently adding a simple list of authorized users to the event handler.

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Opinion: Our customers will vote on climate action with their wallets

Inside Retail

Incredibly, climate action barely rates a mention in this year’s election campaign, yet a significant national survey undertaken during the heart of the pandemic revealed that – even in the midst of that crisis – Australians were more concerned about climate change than Covid-19. Those Australians are of course voters, customers and workers who power our economy.

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Volvo zooms into Brent Cross with electric car showcase

Retail Focus

Volvo, one of Europe’s leading car makers, has opened a new studio at Brent Cross, providing unique access to its latest electric vehicles as the brand aims to ‘become all-electric’ by 2030. This is the first electric vehicle showcase within a UK retail destination for Volvo and underpins the wider strategy by Hammerson to repurpose and future-proof the destination with more experiential, entertainment and leisure brands.

Returns 189
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U.S. Apparel Resale to Double in Next Five Years, Fueled by Retailers and Brands

Retail TouchPoints

There was a time, not too long ago, when it took a lot of convincing to get consumers to consider secondhand. Now, both consumers and the retailers that serve them are quite willingly jumping on the resale bandwagon, driving an already hot sector toward even further growth. The U.S. secondhand market is projected to double in the next five years, reaching $82 billion by 2026, according to ThredUP ’s 10 th annual Resale Report , conducted in partnership with GlobalData.

Apparel 313
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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How Cisco DNA Assurance Proves It’s ‘Not a Network Issue’

Cisco Retail

When something in your house breaks, it’s your problem. When something in your network breaks, it’s everyone’s problem. At least, that’s how it can feel when the sudden influx of support tickets, angry phone calls, and so on start rolling in. They quickly remind you that those numbers behind the traffic visualizations are more than numbers alone. They represent individuals.

ATS 145
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Coles to offer 10 days paid gender affirmation leave to staff

Inside Retail

Coles has introduced 10 days of paid leave for team members who undergo gender affirmation. Coles’ chief legal and safety officer, and chair of the Coles Pride Steering Committee, David Brewster said the retailer is committed to championing LGBTQI+ inclusion in the workplace. “We know that we have at least 900 team members who identify as transgender or gender diverse.

ATS 246
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e.GO Mobile Opens New Brand and Experience Store in Berlin

Retail Focus

Independent German electric car manufacturer, Next.e.GO Mobile SE, is setting a new benchmark in customer experience with brand stores that are more than just a point of sale. In the new Brand Store on Berlin’s Kurfürstendamm (216), visitors can experience the e.GO way of building cars, the new model e.wave X and are also able to reserve directly on site. “For us the brand store is much more than a place to display our cars or get a test drive; it is a place to connect with our custo

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Eyezon Expands Live Shopping Services to South America

Retail TouchPoints

On-demand social shopping platform eyezon has expanded into Latin America. The solution provider connects shoppers with retail agents, friends and product and category experts through livestreaming sessions. Its inaugural customers include Peruvian home and electronics retailer Promart and Brazilian sports apparel retailer Innovasport. Eyezon is designed to provide a personalized shopping experience that aims to re-create the physical store and associated human connectivity, to clarify questions

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Stay on Top of Internet, Mobile, AdTech, MarTech and SaaS Technology at this Expo

Small Biz Trends

Staying on top of the latest technologies is one of the ways your small business can keep ahead of the competition. TECHSPO ATLANTA 2022 is going to bring together some of the best developers, brands, marketers, technology providers, designers, innovators, and evangelists in their field. The two-day event will showcase the tools small businesses can implement to future-proof their operations.

ATS 141
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Toombul Shopping Centre to close due to extensive flood damage

Inside Retail

Australian property group Mirvac plans to close Brisbane’s Toombul Shopping Centre following extensive flood damage earlier this year. A Mirvac spokesperson said the developer had ‘undertaken extensive assessments’ of the flood damage to the precinct and said it was “impractical and undesirable” to reinstate it to its original condition.

Shopping 246
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Retail Focus - Untitled Article

Retail Focus

Carnaby unveils a brand new installation to mark this year’s celebration for the Queen’s Platinum Jubilee. A glistening crown embellishes Carnaby Streets Union Flag with two platinum disc arches bookending both ends of the street. The oversized crown sits at the junction of Carnaby Street and Ganton Street above the 3D shimmer Union Flag which is adorned with 30,000 red, white and blue shimmer discs.

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Albertsons to Launch Smart Shopping Carts at Select Stores

Retail TouchPoints

Albertsons Companies will launch cart-based smart checkout technology later this year at select supermarkets throughout the country, in partnership with Veeve Smart Carts. The carts use computer vision to identify items by extracting visual features (including barcodes) of the items placed within them, and a built-in scale calculates totals for produce.

Shopping 307
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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Securing Your Migration to the Cloud

Cisco Retail

Cisco Secure Access by Duo and Cisco Umbrella expands availability on AWS Marketplace. Cisco Secure powers security resilience enabling you to protect the integrity of your business amidst unpredictable threats and major change, such as migrating to the cloud. As a leader in cloud enablement, Cisco Secure is excited to announce the availability of our Security SaaS portfolio on AWS Marketplace.

Location 140
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The enormous cost of McDonald’s Russian exit

Inside Retail

McDonald’s is set to take a one-off impairment of US$1.2 billion to $1.4 billion from its decision to sell its Russian business and withdraw from the market in response to Russia’s invasion of neighbouring Ukraine. In the hope of finding ongoing employment for the 62,000 people working across its business, the US company is seeking a local buyer to take over its 850-strong store network.

Planning 246
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New tenants sign up at Cwmbran Centre Wales

Retail Focus

Four new and exciting retailers are coming to Cwmbran Centre, Wales, after agreeing lease terms with the owner of the town’s leading retail destination. The new occupiers – Geek Retreat, H & T Pawnbrokers, USA Toys Ltd, and Star Sports Bet – are all fitting out their respective stores, ready to open to the public in the next few weeks, said national commercial property and investment company LCP.

ATS 162
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Webinar Spotlights AAPI Entrepreneurs

Retail TouchPoints

Five leading and emerging Asian and Pacific Islander entrepreneurs will share their stories of the challenges involved in launching and operating brands as a member of a minority group during an interactive webinar airing May 26, 2022 at 1 p.m. Eastern. The webinar, presented by product discovery platform RangeMe , will feature: Rochelle Currie, Founder, Nila Botanics ; Lauren Jin, Founder, CLE Cosmetics ; Dr.

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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.