Retail TouchPoints
SEPTEMBER 30, 2021
COVID-19 fundamentally changed the way people shop and interact with brands. As the rise of ecommerce continues to accelerate, consumer behavior is changing at lightning speed. But without access to in-person consumer panels throughout the pandemic, many CPG brands struggled to keep a pulse on their customers’ preferences and demands around product taste, packaging, price and more.
Inside Retail
SEPTEMBER 30, 2021
Australia’s international borders are set to open in November, according to Prime Minister Scott Morrison, though state premiers have already started pushing back. Morrison made the announcement on Friday, noting that the decision was always part of the National Plan. Business groups, which have pushed for the reopening of borders to bring in vaccinated workers and international shoppers, welcomed the move.
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Retail TouchPoints
SEPTEMBER 30, 2021
Dollar Tree might have to start considering a rebrand as it continues to branch out into higher price points. The retailer will begin adding new price points above $1 at all Dollar Tree Plus stores, and will start testing doing the same at legacy Dollar Tree stores. “For decades, our customers have enjoyed the ‘thrill-of-the-hunt’ for value at $1 — and we remain committed to that core proposition — but many are telling us that they also want a broader product assortment when they come to shop,”
Inside Retail
SEPTEMBER 30, 2021
Fashion group Mosaic Brands has purchased the remaining 49.9 per cent of online retailer EziBuy for what will amount to $11 million. The business, then known as Noni B Limited, picked up a majority stake in EziBuy for $1 in late 2019, and the full acquisition will approximately double its annual online sales to make up almost 30 per cent of total revenue.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail TouchPoints
SEPTEMBER 30, 2021
Happy Returns by PayPal has teamed with Staples US Retail to offer the Happy Returns in-person service, adding more than 1,000 Staples retail locations to its return service. Beginning in October, online shoppers of Happy Returns’ merchant partners — including retailers such as Levi’s , Steve Madden , Dressbarn and Olive —can return products in person at Staples retail locations for an immediate refund or exchange, without a box or label.
Inside Retail
SEPTEMBER 30, 2021
Kate Morris leads new private equity firm. Adore Beauty founder Kate Morris has co-founded a new private-equity firm in an effort to knock down the walls she faced as a woman raising capital for her beauty business. The new venture, Glow Capital Partners, aims to help founders make a positive impact through business, Morris said. “My experience as a woman founder trying to raise capital was one of walking into rooms full of men in suits,” she said in a post on LinkedIn.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
SEPTEMBER 30, 2021
Accent Group will donate $450,000 over a three-year period to mental health charities across Australian and New Zealand following the soaring mental health crisis that has worsened throughout the pandemic. The business’ Stamp Your Feet initiative will see Accent partner with Headspace Australia and Youthline New Zealand, and make annual donations of $100,000 and $50,000 respectively.
Retail Wire
SEPTEMBER 30, 2021
Tyson Foods announced on Aug. 3 that it would require all 120,000 of its U.S. employees to be vaccinated against COVID-19 or face employment termination. Ninety-one percent of Tyson’s workers have since gotten their shots with the company’s Nov. 1 deadline approaching.
Inside Retail
SEPTEMBER 30, 2021
Fashion house Hallenstein Glassons has delivered a year of growth in a difficult market, with group sales almost 22 per cent up to $333 million and net profit hitting $31.7 million – 20 per cent higher than FY20. This compares to a period of time in which most of the business’ stores were shuttered, though efforts were made in FY21 to rectify this impact: the launch of a Glassons App and the establishment of a US-based website to sell direct to its international customers.
Cisco Retail
SEPTEMBER 30, 2021
Cisco Secure Managed Remote Access is Support Worth a Smile. Chandrodaya Prasad (VP, Network & Application Security Product Management) and AJ Shipley (VP, Product Management, CX Security & Collaboration) discuss the new cloud-delivered managed service offering—Cisco Secure Managed Remote Access (CSMRA)—and the value it delivers enterprise customers.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Inside Retail
SEPTEMBER 30, 2021
Australian entrepreneur Tina Nettlefold is the founder of T-House, an online platform where she shares her love of style and home and sells limited edition homewares, with every dollar donated to a non-profit organisation. During her career Nettlefold has worked across many different sectors, from interior design and advertising to banking and at the age of 60, she decided to launch T-House.
Cisco Retail
SEPTEMBER 30, 2021
It’s amazing and inspiring to hear the stories of how developers are using Cisco technologies to do good in the world. Let me share a couple quick examples before urging you to join us at DevNet Create , October 19-21, to hear more. Free meals to struggling families. Sometime in 2020, footballer Marcus Rashford started a series of tweets to over 5 million of his followers.
Inside Retail
SEPTEMBER 30, 2021
In 1992, Rationale founder and cosmetic chemist Richard Parker was inspired to launch his brand by bridging the gap between beauty and medicine. Now, the Melbourne-based business has expanded internationally and just launched its first overseas boutique in Singapore with its partner, Korean beauty giant, Amorepacific. We chat with CEO Shamini Rajarethnam about how the business has tracked in the past 18 months and its local and international plans for the future.
Retail Wire
SEPTEMBER 30, 2021
H&M’s sales in September were slightly above 2020 levels but not as high as they could have been as the retailer dealt with supplies limited due to ongoing supply chain disruptions around the world. The retailer said that profits for the June through August quarter surpassed expectations and were above its pre-pandemic numbers.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Inside Retail
SEPTEMBER 30, 2021
Online marketplace StockX has seen exponential growth since it gained momentum in 2016. The resale platform is known as the leading destination to buy and sell rare and exclusive popular culture items such as sneakers, apparel, electronics, collectibles, and accessories. Products from brand collaborations sold on StockX have equally experienced its own thrilling rise upwards.
Retail Wire
SEPTEMBER 30, 2021
The National Coalition of Associations of 7-Eleven Franchisees (NCASEF) is calling on the Federal Trade Commission (FTC) to investigate the convenience store giant for allegedly abusing its power in its business relationship with small business operators. 7-Eleven has denied the allegations and pointed to strong sales and profits and low store turnover count in its defense.
Inside Retail
SEPTEMBER 30, 2021
Frasers’ Green gift: world-first list of sustainable building materials. Frasers Property Group has just shared its list of eco-friendly building materials with the rest of the retail industry. The announcement follows on from Frasers’ development of sustainable shopping centre Burwood Brickworks in Melbourne. The organisation states that its Greensheet online resource is free for all retailers to use and the first of its kind in the world.
Retail Wire
SEPTEMBER 30, 2021
Shares of Warby Parker were selling more than 30 percent higher than the company’s opening price based on the consumer-direct eyewear brand’s growth potential. “What a lot of people don’t realize is how big the optical business is. It’s $140 billion. Here in the U.S. we’re about one percent market share,” said co-founder Neil Blumenthal. “We still believe we’re in the first inning here.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Inside Retail
SEPTEMBER 30, 2021
Lockdown. So far, so chaotic. But enough’s been said about that, so let’s not dwell. There are reasons to be cheerful. We’re opening up after the shutdown. Starting to look ahead. Form a vision of the future. Informed by the changes we’re seeing. People won’t behave as they did before. Brands shouldn’t either. They need to think and act differently.
Retail Wire
SEPTEMBER 30, 2021
Deliveroo is working with Morrisons to deliver groceries in as little as 10 minutes from a dark store located in central London. The new service — Deliveroo Hop — “will enhance our on-demand grocery offering for both consumers and our grocery partners,” said Will Shu, founder and CEO of the delivery service.
Talking Retail
SEPTEMBER 30, 2021
Functional chewing gum brand Blockhead has launched strawberry prebiotic sweets, in a move designed to “energise” sales of gum and sugar confectionery. The sweets are available from Booker now and retail at £1.75, containing prebiotics and Branch Chain Amino Acids (BCCA), protein “building blocks” designed to “fuel the body, gut and mind”. They join the.
Retail Wire
SEPTEMBER 30, 2021
Bed Bath & Beyond reported lower than expected traffic in the retailer’s stores in the third quarter as the Delta variant continues to spread across the U.S. The company also pointed to ongoing supply chain challenges as another factor in falling short of its revenue and earnings expectations. The company is now expecting that same-store sales will be flat to up slightly for the rest of the year.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
365 Retail
SEPTEMBER 30, 2021
Online fashion giant Boohoo has revealed it doubled its market share in the UK and US since the start of the pandemic but profits plunged following heavy investment during the year. Sales rose 20% to £975.9 million in the six months to the end of August compared with a year earlier, but pre-tax profits dropped 64% to £24.6 million. The hit to profits included higher shipping costs, which were £26 million higher than pre-pandemic levels.
VMS
SEPTEMBER 30, 2021
N O OTHER CANDY BRAND represents the joy and color of American culture quite like M&M’s. A sweet store staple since 1941, the irresistible candy is now among the most recognizable chocolate brands in the world. Eighty years later, M&M’s has become the new kid on the block for Mall of America in Bloomington, Minn. The latest flagship, designed by Landor & Fitch, is an embodiment of what the brand is all about: fun, colorful, shareable, innovative and for everyone who loves chocolate.
Retail Dive
SEPTEMBER 30, 2021
Once another victim of private equity debt and mall disruption, the teen retailer reports growing sales and new investments in its business.
365 Retail
SEPTEMBER 30, 2021
True Vintage was created in 2014 by Rory Westbrook, a university student with a love of fashion. It came about through his passion for loud stand-out designs and the idea of wearing clothes that are different to anything you’ll see everyone else wearing. Here 365 Retail talks to Rory and e-commerce director Guy Westbrook to discuss the company’s continued growth, sustainability challenges, future plans and passion for vintage fashion.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Nvidia
SEPTEMBER 30, 2021
Wildfires are responsible for about 6 percent of the planet’s CO2 emissions, according to Earth System Science Data. Australia’s bushfire season of 2019-2020 alone saw over 46 million acres of land devastated by wildfire, including the loss of almost half a billion mammals, birds and reptiles. NVIDIA Inception member OroraTech is addressing these issues head-on with its wildfire detection and monitoring service.
Retail Dive
SEPTEMBER 30, 2021
Mastercard is teaming with some of the biggest companies in payments, including FIS, Synchrony, Barclays and Marqeta, to launch a new buy now-pay later service next year.
Talking Retail
SEPTEMBER 30, 2021
Essex-based independent retailer Ajay Odedra has switched his Simply Fresh supplied store to Spar. The retailer, whose store is in Boreham, has made the switch just two months after Simply Fresh announced that its supply deal with Sainsbury’s was ending. The arrangement of supplying Simply Fresh stores was terminated by Sainsbury’s because it has decided.
Retail Dive
SEPTEMBER 30, 2021
The retailer operates in a category that has experienced growth this past year, but falling foot traffic, among other issues, sent sales down double digits.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
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