Retail TouchPoints

JANUARY 12, 2022

Walgreens will examine strategic alternatives for the UK-based Boots drugstore chain and expand its VillageMD operations, as the pharmacy retailer works toward “building our next growth engine,” CEO Roz Brewer said at the 40th Annual JPMorgan Virtual Healthcare Conference. Both efforts are part of Walgreens’ ongoing plan for “focusing our portfolio, optimizing our capital allocation and accelerating our transformation to healthcare.”.

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Retail Focus

JANUARY 12, 2022

The ongoing Covid-19 pandemic and especially the rapid spread of the Omikron variant also have an impact on EuroCIS 2022 , which will now be postponed to May 31 to June 02, 2022. Messe Düsseldorf has decided on this new date in close consultation with the exhibiting companies and participating partners due to the dynamic infection situation and the continued uncertainty regarding travel and quarantine requirements in the individual European countries.

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Retail TouchPoints

JANUARY 12, 2022

Over the past 45 years, Ron Herman has evolved from its origins as a specialty shop into an international brand with locations in both the U.S. and Japan. However, the retailer — which has been a proving ground for major brands from Juicy Couture to Dries Van Noten — hasn’t ever forgotten its Los Angeles roots. They have shaped both its 45th anniversary event and its approach to retail in general. “ Our down-to-earth personality and focused approach to innovative retail are what has allowed us t

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Inside Retail

JANUARY 12, 2022

An already beleaguered retail industry is being pummelled by Omicron. Foot traffic is down in CBDs and shopping centres as consumers return to working from home. And stores are short-staffed as the highly contagious Covid-19 variant forces hordes of people into isolation. We talked to four retailers about Omicron: Maxine Windram, director of specialty apparel store Brava Lingerie; Brittany Garbutt, owner and director of popular restaurant chain Pretzel Australia; Natasha Dwyer, founder of childr

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

JANUARY 12, 2022

Home discount retailer Big Lots is returning to expansion mode after more than a decade of flat store growth, with plans to open as many as 500 new stores in the next six to seven years. Big Lots currently operates 1,431 stores across the U.S. The off-price chain plans to open approximately 50 net new stores this year, and ramp up the pace of expansion to about 80 stores per year thereafter.

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Inside Retail

JANUARY 12, 2022

Staff shortages and supply chain/delivery issues are the most pressing challenges facing retail businesses in Australia at present, according to an online poll conducted by the Australian Retailers Association (ARA). Of those surveyed, 76 per cent said they currently have staff in isolation due to Covid-19 exposure. The issue is perhaps most evident at the nation’s biggest supermarkets, where shelves of fresh produce are once again bare, not because of panic-buying customers, but because of the

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Inside Retail

JANUARY 12, 2022

“Challenge the status quo and do not settle.” That is the mantra of Magali Muratore, who joined New York-based fashion brand Tory Burch LLC in July as executive vice president and chief technology officer. “It’s not about being perfect, but instead always reaching for better, jumping in with both feet and not being afraid of change,” said Muratore, who moved from Capital One, where she was senior vice president and chief information officer of Retail, Direct and Sma

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Retail Wire

JANUARY 12, 2022

Higher prices on a wide range of goods helped drive holiday season sales to $204.5 billion, a nine percent increase over 2021. Inflation affected the price of goods across a wide range of categories. Online revenues rose 0.8 percent from November and 3.1 percent year-over-year. “It’s definitely a key contributor to the growth but it’s not the totality of the growth,” said Vivek Pandya, lead analyst at Adobe Digital Insights.

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ATS 130

Inside Retail

JANUARY 12, 2022

BWX Limited has appointed Rory Gration as the Group’s new chief executive and managing director effective 1 March, 2022. The succession in leadership comes with an anticipation of strong revenue growth for the financial year of 2022. Dave Fenlon will remain as the Board’s non-executive director said. Gration is an ideal CEO for BWX. “This is the right timing, particularly with the opening of our new facility and following successful completion of the Go-To acquisition, integration of the Flora &

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Retail Wire

JANUARY 12, 2022

China has locked down factories and ports in cities where COVID-19 has been detected, which could affect a large number of companies that import goods into the U.S., such as Adidas and Nike. “The risk posed by the Omicron variant is that we could take a huge step back in terms of supply-chain bottlenecks,” said Frederic Neumann, co-head of Asian Economics Research at HSBC.

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ATS 130

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Inside Retail

JANUARY 12, 2022

If there is a singular skill that got us through the last couple of years in one piece, it is creativity. One organisation far ahead of the curve on creative thinking is The Lego Group. Its chief product and marketing officer, Julia Goldin, spoke with Reuters about unlocking and developing this critical skill – not just at the C-Suite, but across entire organisations.

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ATS Marketing 130

Cisco Retail

JANUARY 12, 2022

When I was growing up in Brazil I loved the “Can you spot the differences?” puzzle in Coquetel , a children’s magazine. The challenge was to spot slight differences in ten seemingly identical drawings. I thought about similarities and differences when I read the Top 10 IoT Use Cases report from IoT Analytics, published October 2021. These use cases include remote asset monitoring, process automation, vehicle fleet management, optimizing plant or asset performance, and more.

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Outdoor Management ATS 142

Inside Retail

JANUARY 12, 2022

Consumers’ expectations for the health benefits and sustainability of the products that make up their meals and snacks have never been higher. Health has been a dominant trend in food and beverages in recent years and this trend will continue to evolve in 2022, with consumers setting the bar even higher. It’s not enough for products to be good for health, they also need to have a bigger, better impact on the planet or on society more broadly.

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Consumer Supermarket Beauty and Health Marketing 130

Intelligence Node

JANUARY 12, 2022

Threats, Challenges, and Best Practices for Combating Counterfeit Products This blog post was first published on Forbes in April 2021 in the form of two different articles – Part I & II and is authored by Intelligence Node CEO Sanjeev Sularia in his capacity as a member of the Forbes Tech Council. 2021 is finally […].

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

JANUARY 12, 2022

Australia Post names new retail divisional chief. Former McDonald’s Australia CEO Catriona Noble has been named as the head of Australia Post’s retail business. Noble, who most recently headed the retail division of ANZ Bank, takes up the Australia Post role of executive GM, retail, reporting to group CEO and MD Paul Graham. She will oversee the company’s network of 4320 post offices.

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Beauty and Health Customer Experience Management Marketing 130

Cisco Retail

JANUARY 12, 2022

One of the five main findings in our newly published Security Outcomes Study, Volume 2 , was the clear benefit in having a proactive strategy of refreshing business-critical technologies. So, what exactly does this mean — and why are we focusing on it here? In Part 1 of this five-part blog series focusing on each of the top five security practices outlined in the study, a tech refresh strategy is under the microscope.

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Management Marketing 127

Inside Retail

JANUARY 12, 2022

Almost a quarter of small businesses in nine countries around the world plan to accept digital currencies as a form of payment in 2022, while 13 per cent of consumers in those countries expect retail stores to begin offering crypto payments this year and beyond, according to a survey by Visa Inc. The survey of 2,250 small business owners across nine countries including the United States, Brazil, Singapore and Canada suggests cryptocurrencies may be starting to go mainstream as a means of payment

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Retail Wire

JANUARY 12, 2022

Harry’s, the direct-to-consumer shaving products startup, has had an interesting couple of years. The company, which saw its acquisition by Edgewell Personal Care blocked by the Federal Trade Commission, raised $155 million in Series E financing last year, and has raised another $139.9 million to bring its total funding to $791 million.

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Finance Consumer 100

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Talking Retail

JANUARY 12, 2022

Lucozade is adding its Lucozade Original flavour to its Alert range, following £1m generated in less than two months within the convenience sector. Lucozade Alert Original will be available from February in 500ml plain and price-marked cans. The?launch will be supported by digital and social media advertising. Zoe Trimble, head of Lucozade at Suntory Beverage.

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Advertising ATS 121

Retail Wire

JANUARY 12, 2022

The National Labor Relations Board set the date for a second union election at an Amazon.com warehouse in Bessemer, AL, after it was determined that actions taken by the company in the first vote may have unfairly affected the outcome. Ballots for the second vote, which include a mail-in option, will go out on Feb. 4 and must be returned by March 25.

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Returns ATS 100

Retail Dive

JANUARY 12, 2022

The tennis champion said that, like many women, she's grappled with feelings of "gymtimidation," and will share tips on how to overcome it.

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ATS 113

Retail Wire

JANUARY 12, 2022

Cryptocurrency, as initially designed, was intended to give people an easier way to pay for everyday goods. That has yet to turn out to be the case as it has failed to break into the mainstream of financial transactions.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Talking Retail

JANUARY 12, 2022

Spar is launching an own-brand pet food range under its Spar International label, Spar N°1, in a move designed to “provide shoppers with an even wider choice of quality, everyday essential pet food products at great prices”. The new range includes: Spar N°1 Cat multi-pack in Jelly (£3.25) Spar N°1 Dog Alucup with Chicken and. This story continues at Spar unveils new pet food range.

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ATS 105

Retail Wire

JANUARY 12, 2022

Workers at a Starbucks in the Buffalo, NY, area have voted to be represented by Starbucks Workers United, according the results confirmed by the National Labor Relations Board. The store becomes the second in the market to unionize. Workers at the first location walked off the job last week after claiming Starbucks was not taking enough action to protect them in light of the recent outbreak of the Omicron variant.

ATS 100

ATS Location Marketing 100

Talking Retail

JANUARY 12, 2022

Pladis is bringing back its McVitie’s Jaffa Cakes Lemon & Lime. The variant joins existing Pineapple, Cherry and Passion Fruit flavours, available in 122g boxes priced at £1.20. David Titman, marketing director for McVitie’s at Pladis, said: “With over one billion McVitie’s Jaffa Cakes munched each year, it’s no secret that they are a firm. This story continues at Citrus flavour returns to McVitie’s range.

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Returns Marketing ATS 105

Retail Wire

JANUARY 12, 2022

Thousands of associates working at King Soopers in Colorado have gone on strike against the chain after contract talks failed between the grocer and the United Food and Commercial Workers Local 7. Both sides of the dispute are pointing the finger at the other for failing to negotiate in good faith. King Soopers, which is owned by Kroger, has begun running ads for replacement workers while associates are on the picket line.

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Grocer ATS 100

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Mulesoft

JANUARY 12, 2022

Last year, CIOs and CEOs had to adopt new business models to sustain growth during an unpredictable time. As a result, leaders invested in new technology to enable seamless experiences for customers and employees, and so their teams could remain agile through the ever-changing IT landscape. Needless to say, they’ve had their hands full, and […].

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Retail Wire

JANUARY 12, 2022

Walgreens Boots Alliance has begun a strategic review of the company’s UK-based Boots business, which may lead to its sale. Walgreens is looking to raise cash as it continues to invest more to combine its pharmacy operations with primary care services.

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Dezeen

JANUARY 12, 2022

Design studio Linehouse combined stainless steel and meteorites to create a space -themed cafe in central Shanghai as Australian chain Black Star Pastry's first Chinese outpost. The ground floor of the red-brick villa serves as a coffee and pastry shop for Black Star Pastry, which is famous for selling a Strawberry Watermelon Cake that was dubbed "Australia's most Instagrammed dessert" by the New York Times.

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Apparel Shopping ATS 101

Cisco Retail

JANUARY 12, 2022

While the International Monetary Fund (IMF) predicts India’s economy will bounce back strongly from the pandemic — with GDP predicted to grow 12.5 percent in 2021, after an eight percent decline in 2020 — a big challenge is ensuring that the growth is inclusive. India has achieved a great deal in inclusive growth, lifting as many as 133 million people out of poverty in the last two decades, but it is clear that more needs to be done.

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Planning Location Marketing ATS 98

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience