Tue.Nov 22, 2022

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Ikea Australia to open sustainable living stores across network

Inside Retail

Ikea Australia will launch its new Sustainable Living Shop, an initiative to help consumers live more sustainably while potentially saving money on household expenses. The Sustainable Living Shop is a new retail store-in-store concept that will open in all 10 Ikea locations across the country by early next year. Customers can purchase products that help them minimise their carbon footprint at home by using less energy and producing less waste, potentially saving them money in the long run.

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Purpose Marketing, Metaverse, and Facial recognition - Weekly Snacks #33

Tokinomo

Campaign scoop. Purpose Marketing. What if a raccoon recycled more than you? Well, this might be true considering the latest purpose-driven marketing campaign Mentos implemented. To promote their latest paperboard gum bottles which are 90% recyclable, resorted to training raccoons to recycle since only 32% of Americans recycle. If a raccoon can do it, so can you!

Marketing 184
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Can Wesfarmers’ OnePass succeed where other membership programs failed?

Inside Retail

Earlier this year, Western Australia-based Wesfarmers announced the relaunch of its OnePass paid membership program, which offers free home delivery and other benefits across almost all of its retail businesses. Currently, Kmart, Target, Catch and Bunnings are covered under the program, with Officeworks soon to join. OnePass signifies a large opportunity for the business – one that encourages customers to shop across its entire slate of brands.

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How Dynamic Pricing can Boost Your Retail Profitability in 2 Steps

Intelligence Node

Today’s eCommerce landscape, at the cusp of inflation, is studded with price-sensitive shoppers. During the 2021 holiday season, for example, 46% of customers shopped exclusively online, citing their top reason. The post How Dynamic Pricing can Boost Your Retail Profitability in 2 Steps appeared first on Blog.

Shopping 104
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Mastering Retail Peaks: Composable Commerce, Loyalty Tech, and Future-Ready Strategies for 2024

Speaker: Jennifer Hileman - Head of Retail Platform Strategy at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

Prepare to excel in the dynamic world of retail, spanning the holiday season and beyond into 2024! Join us for an insightful webinar as we delve into the powerful synergy of composable & MACH Technology paired with the leading loyalty and promotions engine. Discover how composable commerce and loyalty management can redefine your retail approach, ensuring sustained success through the holiday rush and well into the new year.

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National Retail Association names Greg Griffith as new CEO

Inside Retail

Greg Griffith has been named the new CEO of the National Retail Association (NRA), effective early next year. Griffith has experience in executive management roles and joins the NRA from Family Business Australia & New Zealand, where he is currently the CEO and company secretary. Yesterday he posted a message on his LinkedIn account saying after six years in the role, and having “given my all” it was the right time to make a move.

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Target Expands Curbside Convenience with Starbucks Ordering Option at Nearly 250 More Stores

Retail TouchPoints

Target is adding Starbucks options to its Drive Up curbside service at 240 stores in California, Delaware, Minnesota, New Jersey, New York, Pennsylvania, Texas, Washington and West Virginia. Shoppers can place orders and have their food and beverages delivered to them alongside their other items. . Starbucks orders can be placed after the Target customer receives confirmation that their standard order is ready.

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Federal judge orders Amazon to cease and desist anti-labor practices

Retail Dive

But U.S. District Judge Diane Gujarati declined to reinstate a worker fired following his activism at a now-unionized Staten Island facility.

ATS 130
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Melbourne’s Kat the Label expands offline with flagship store

Inside Retail

Melbourne lingerie and sleepwear brand Kat the Label (KTL) has opened its first physical store in Cremorne. Founded in 2014, the brand says the new brick-and-mortar store acts as an “extension” of its online presence, giving customers an opportunity to shop retail exclusives in signature KTL styles coupled with regular events like late-night shopping and VIP product launches.

Shopping 147
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Lowe’s Creates a Shoppable Holiday ‘Home’ for Stranded Travelers this Thanksgiving Eve

Retail TouchPoints

Photo courtesy of Bruce Gilbert, AP Images for Lowe’s. Photo courtesy of Bruce Gilbert, AP Images for Lowe’s. Photo courtesy of Bruce Gilbert, AP Images for Lowe’s. Photo courtesy of Bruce Gilbert, AP Images for Lowe’s. In the spirit of giving, and to fine-tune some of its brand messaging, Lowe’s is partnering with Wyndham Hotels & Resorts to create a home away from home with their Holiday Home Layover experience, specifically for travelers whose holiday travel plans

Shopping 110
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Coles launches sub-60 click-and-collect service in 400 stores

Inside Retail

Coles Online has launched a Rapid Click & Collect service promising customers they collect their orders from participating stores in less than 60 minutes. The launch follows a pilot program early this year which saw demand for the click-and-collect service double. Now it has been extended to 400 Coles stores across the country with another 200 to follow early next year.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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The next frontier in e-commerce packaging: reusable bags and boxes

Retail Dive

Online ordering spiked during the pandemic — and so did the waste it creates. As Cyber Monday approaches, startups are developing ways to offer an alternative.

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JD.com to slash top exec salaries amid China’s ‘common prosperity’ push

Inside Retail

China’s JD.com said on Tuesday it would cut the salaries of more than 2000 senior managers by 10 per cent to 20 per cent next year to help pay for improved benefits for other staff amid the government’s “common prosperity” drive to reduce income inequality. The e-commerce giant plans to allocate US$1.4 billion for a fund to assist employees of JD and recently-acquired courier firm Deppon Logistics with buying homes, according to an email to staff signed by JD founder and

Returns 130
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Century 21 to Relaunch with Enhanced Ecommerce and Fulfillment Capabilities

Retail TouchPoints

Beloved New York City off-price department store Century 21 has partnered with logistics provider Fillogic ahead of its spring 2023 relaunch. The NYC-headquartered Fillogic will support the retailer through ecommerce and store-based fulfillment, reverse logistics and returns, forward-staging of inventory and final-mile delivery. Century 21 also will utilize one of Fillogic’s micrologistics hubs that has been converted from a retail space.

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How Under Armour is appealing to youth culture in its new Melbourne store

Inside Retail

American sportswear and sports equipment company Under Armour recently unveiled its flagship store in Melbourne’s CBD. The 277sqm Melbourne Central store opened on 17 November, marking Under Armour’s seventh brand house location, and third in Melbourne, with stores in Chadstone and Highpoint shopping centre. The grand opening was hosted by former NBL champion Peter Hooley, and featured Q&As with Olympians and athletes, a DJ set by Triple J host Jade Zoe, and giveaways for the first 50 custom

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Amazon’s Top Business Books of 2022

Small Biz Trends

The Amazon Books Editors recently announced their selections for the Best Books of 2022, which include the best business books published this year. Amazon’s Top Business Books of 2022. The annual list is chosen by a team of professional editors who select the books for each of the twelve categories, which includes Business and Leadership which we’ll focus on here.

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How Mimco MD Sarah Rovis is driving the accessories brand into the future

Inside Retail

The accessories brand’s managing director reveals the two women who have inspired her most and the biggest lessons she’s learned. She also describes the appeal of the brand’s new makeover, how the industry has evolved over the years and where it’s headed now, her own leadership style, and what cactus has to do with the years ahead. Inside Retail : You’ve worked for some major iconic Aussie brands, including Sportsgirl, Just Group, Cotton On and Myer.

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What Drives Globalization?

LS Retail

©iStock/nadia_bormotova The author of "De-globalization – Myth or reality?" sees three forces that drive globalization. The first is the ability to shorten distances in both transport and communication. The second is the commitment of nation states to establish and adhere to rules, standards and safeguards that ensure that goods, services, capital and labor can move relatively freely across borders.

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The China Syndrome: Japan department stores missing tourist shoppers

Inside Retail

After a three-year wipeout, duty free sales are recovering, as tourism restrictions end. But the absence of travellers from mainland China is a difficult gap for retailers to fill. Isetan-Mitsukoshi is a storied department store chain with 15 units in Japan, including five in the Tokyo metropolitan area. One of them, the Isetan flagship in Shinjuku, boasts the highest sales of any department store in Japan.

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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

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Grocers Asked to Stop “Digital Discrimination”

VMS

While digital-only discounts can provide big savings for connected shoppers, many others can’t access these deals. The result: the latter shoppers are overpaying on essential grocery items during a time of record inflation. To bring this matter to grocery executives’ attention, Progressive Grocer reports , a group of consumer groups sent an open call-to-action letter to the presidents of a dozen large supermarket chains asking them to find ways to help senior citizens and low-income shoppers tak

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Choice probe finds retailers misleading consumers over warranties

Inside Retail

Leading Australian retailers Harvey Norman, JB Hi-Fi and The Good Guys have been accused of misleading consumers with poor-value extended warranties after an investigation led by consumer advocacy group Choice. A mystery shop initiative run by the non-profit consumer advocacy group found 71 per cent of stores provided misleading information on a consumer’s rights while 91 per cent tried to sell poor value extended warranties that don’t provide sufficient coverage under the Australian Consumer La

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Holidays in the Metaverse: Macy’s Parade Goes Virtual, Mattel Debuts Marketplace for Toy NFTs

Retail TouchPoints

Two of the biggest names of the holiday season — Macy’s , producer of the iconic Thanksgiving Day Parade, and toy maker Mattel — are doubling down on the world of Web3 this season with the debut of new virtual activations. The 96 th edition of the Macy’s Thanksgiving Day Parade can be experienced in the metaverse this year, and fans will have the chance to vote on which of five NFT projects will be turned into a real-world balloon for the 97 th edition of the parade in 2023.

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Best Buy’s Q3 ‘less bad’ than feared even with sales and profit slumps

Retail Dive

Discounting is up, inventory is down and consumers are waiting to purchase gifts — it’s beginning to look a lot like pre-pandemic holidays at the retailer.

Consumer 102
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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The Future of Telecom: From Pipeline to Platform With Smart Integration

Mulesoft

Finger on the Pulse is a series where we explore the major trends shaping business technology. In each post, you’ll learn from our key partners and their perspective on an industry trend through the lens of their unique business. Recently, we explored how to unlock digital transformation to meet consumer expectations. In this interview, the […].

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Conversational Commerce Guides all 5 Stages of the Retail Buying Journey

Retail TouchPoints

While shoppers might be strapped for cash given a 9.1% rise in consumer prices, it doesn’t mean they’re willing to give up a premium customer experience. Although product and pricing remain key to acquiring customers in the retail space, it’s the top-notch, memorable experience a brand delivers that makes them stay. Personalization along with convenience is at the forefront of customers’ minds, and conversational commerce integrates this into every step of the sales funnel.

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7 Top Booth Designs to Get the Most Exposure

Independent Retailer

The busy trade show season will be starting soon in early 2023, and exhibitors interested in getting their merchandise in front of thousands of retailers need to be fully prepared with eye-catching booth designs that will make them stand out from the competition. Creatively-designed booths can give businesses a variety of leads and even have a big impact on social media.

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Congress Must Take Action to Avoid “Catastrophic” Rail Strike: NRF

VMS

(PRESS RELEASE) WASHINGTON — The National Retail Federation today issued the following statement from President and CEO Matthew Shay following the announcement that a fourth rail union has rejected the tentative agreement brokered by the administration among the labor unions and freight railroads. “Millions of hardworking Americans rely on the freight rail system for their jobs and the economic security of our country.

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2 Retail Sectors That Are Completely Changing the Game: FMCG & Q-Commerce

Speaker: Joe Heather, Deliverect GM (UK&I)

Fast-Moving Consumer Goods (FMCG) and Quick Commerce (Q-commerce) are two vibrant sectors that have undergone significant transformations with the advancements in digital technology. With growing internet penetration and the proliferation of smartphones, consumers' purchasing habits have unsurprisingly evolved. They now demand quick, convenient, and seamless shopping experiences, which both FMCG and Q-commerce sectors strive to provide.

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The 6 Boldest API Predictions from 2022

Mulesoft

APIs Unplugged is an API podcast series hosted by Matt McLarty and Mike Amundsen, where they dive deeply into business strategy, integration architecture, and predictions for the API economy. In each podcast, you’ll hear from Matt and Mike as they share their perspective on the latest technology trends and gain additional insights from their special […].

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Better Personalized Product Recommendations with Analytics

Independent Retailer

What is Graph Analytics? Give Shoppers What They Want: Personalization. Creating Personalized Product Recommendations Both Online & In-Store. Inflation is causing an uncertainty with consumer spending this holiday season, and retail businesses are struggling to extract value and insights from their data to increase sales and enhance the shopper experience.

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Urban Outfitters Sees Sales Drop at Flagship Brand

VMS

Urban Outfitters Inc. (Philadelphia) says while sales are growing at its Anthropologie and Free People chains, they have been falling at its flagship brand. The retailer made those disclosures in its third-quarter sales results for the period ending Oct. 31. Specifically, Urban Outfitters said comparable retail sales increased 13 percent at the Anthropologie and 8 percent at the Free People Group but decreased 9 percent at Urban Outfitters.

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Hybrid Customers Hold Key To Success In 2023 For Embattled Retailers

Retail Minded

The global retail industry has grown accustomed to disruption in recent years. Over the past decade, it has witnessed seismic structural shifts as the sector transformed for the digital era. Fast forward to 2022 and the pandemic in particular upended and reinvented shopping habits, thrusting billions of consumers into a more digital world, creating an often opaque blend of online and physical experiences.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.