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The urgency for discounts has grown as fast food sales have slowed and casual dining establishments have gained market share with their own value offers. Nonetheless, there are worries that continuous discounts might damage profits, similar to the issues experienced with Subway's former $5 footlong deal, which caused operational and financial difficulties.
Retailers beware: the legal hit job on Lululemon, the world’s leading athleisure brand, because of alleged deceit regarding its environmental practices could well be the tip of the iceberg. No one is safe. As reported by Inside Retail on July 19 , Lululemon is being taken to court in a class action lawsuit in Florida, following a complaint lodged by environmental activist group Stand.earth with the Canada Competition Bureau.
Kogan ‘s revenue declined amid lower gross sales in the last fiscal year – but the company has marked a milestone, exceeding 500,000 members of its First subscription program for the first time. The online retailer’s revenue fell 6.1 per cent to $459.7 million as Kogan.com’s sales slid 6.4 per cent to $313.2 million and its New Zealand Mighty Ape division’s revenue tumbled 5.4 per cent to $146.5 million.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Adore Beauty has appointed Sacha Laing as its new CEO, effective October 1. Prior to joining Adore Beauty, Laing served as the CEO and executive director of Alquemie Group, CEO of General Pants Co, and CEO of Colette by Colette Hayman. Laing has also previously served as COO of Country Road Group, and CMO of David Jones. “Sacha’s extensive retail and omnichannel experience aligns with our strategic initiatives and will be invaluable in driving Adore Beauty’s future growth,̶
In an interesting revelation, it appears that OpenAI is doing what many might considerable futile; challenging Google at their own game. Google rose to prominence by developing its internet search engine that eventually became the most widely used of its kind. But now, things just might change.
In an interesting revelation, it appears that OpenAI is doing what many might considerable futile; challenging Google at their own game. Google rose to prominence by developing its internet search engine that eventually became the most widely used of its kind. But now, things just might change.
New-generation GenAI technology is unlocking the power of personalisation at scale, creating the cornerstone of a channel-less approach to retail that places the brand experience at the centre, regardless of where it takes place. Australian-founded health and wellness brand Kic has launched a Kic Concierge service which includes a hotline and quiz and optimises the customer experience journey and product offering with application programming interface (API) technology.
Iceland posted a record profit last year after its energy bills fell and squeezed customers lapped up its £1 value range. Underlying profits surged by 24% to £315.7m in the year to March 29, as sales nudged up 6.6% to £4.2bn, it told bondholders last week. However, the frozen food chain did have an additional week versus last year in the reporting period, The Sunday Times said.
Moves by authorities in the European Union and elsewhere to end tax breaks for low-value parcels threaten Shein’s profitability and risk denting the fast fashion retailer’s long-term attractiveness ahead of its planned stock market debut, investors who focus on the sector said. Shein, which sells US$5 tops and US$10 dresses online, confidentially filed early in June for a potentially blockbuster initial public offering (IPO) in London, Reuters revealed last month.
Ted Baker administrators plan to shut all of its UK stores within the next three weeks. Since the business behind the fashion retailer’s UK arm, No Ordinary Designer Label, collapsed in March, 15 shops have closed, however all remaining store staff have been told they will lose their jobs, according to The Sun. It is understood that despite the message to employees, the plans have not been finalised.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Luxury fashion house Ermenegildo Zegna reported revenues of USD$1.08 billion (€960.1 million) for the first half of this year, a 6.3 per cent increase from the year prior. The group’s revenue for the second quarter reached $555.1 million (€497.0 million), representing a 4.7 per cent year-over-year increase and a 0.4 per cent organic decrease. Ermenegildo “Gildo” Zegna, chairman and CEO of the Ermenegildo Zegna Group, attributed the company’s growth to improved organic per
Boots owner Walgreens has laid down its plans for the retailer and insisted the UK chain is “very important” to the business. The US giant opted to keep Boots last month, abandoning its plans to sell the chain, which has become a standout performer across the group. It comes as Walgreens has struggled in its main US market, slashing its profit outlook and unveiling store closure plans.
Persistent inflation and economic uncertainty are creating a dual challenge for retailers. On the one hand, operating costs are elevated; on the other, consumer preferences are frequently changing amid cost of living pressures. In response, retailers are proactively developing new strategies to optimise operations and adapt their offerings, pricing and customer service to keep pace with consumer expectations.
iOS 18 is set to release this fall and introduce a host of new features and enhancements. At its very foundation is the new Apple Intelligence that's available on iPhone 15 Pro models poised to offer personalized, context-aware assistance to help assist with organizing daily tasks.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
It’s no secret that athleisure and sportswear brands have witnessed notable growth in recent years, largely thanks to an increased interest in outdoor activities, like pickleball and tennis, post-pandemic. However, research shows there is still a large untapped opportunity in women’s sportswear. A 2024 apparel and footwear report released by Euromonitor International, found that women’s sportswear sales accounted for just 36 per cent of all global sportswear sales, despite having a higher compou
Google teased its upcoming Pixel 9 series, which was set to include several models, such as a Pro version and a folding screen variant. The tech giant will reveal more details at its "Made by Google" event on August 13 at 10 a.m. PT, which will showcase advancements in Google AI, Android, Gemini, and the Pixel lineup. The event will be livestreamed without registration, with pre-orders available towards the end and the broadcast accessible afterward.
A hand-painted tile mural covers the front of this Miami Design District boutique designed by New York studio Sugarhouse Design and Architecture for fashion brand Cult Gaia. Sugarhouse Design and Architecture designers Jess and Jonathan Nahon followed up their New York City store for Cult Gaia founder Jasmin Larian Hekmat with a flagship in Miami intended to align with the brand and the location.
Ocado CEO Tim Steiner plans to retain its stake in Ocado Retail, its joint venture with M&S, as the deal reaches its five-year milestone, a point at which either party could choose to sell their shares to the other. Speaking to the Financial Times , Steiner said “I don’t want to sell the other half right now, so whether [M&S] want it or not is not massively relevant.” The JV hits the five-year mark in August, giving both companies the option to sell their shares in Ocado Retail to
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Signage plays a crucial role in the visibility & recognition of a brand since it frequently acts as the first point of contact between companies and prospective clients. Successful signage has the power to draw in viewers, convey important information, & leave a lasting impression. Signage comes in many forms, and storefront displays, billboards, & vehicle wraps are among the effective ways that businesses can build a strong visual identity & increase brand awareness.
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