Thu.Mar 14, 2024

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The new Tiktok challenge waging war on the major supermarkets’ pricing

Inside Retail

Independent Queensland grocer Skippys Fresh Frootz has garnered attention on social media for its videos highlighting its low prices at a time when Australia’s major supermarkets are facing scrutiny for their lack of transparency in their price-setting practices. Elijah Etri, Skippy’s Fresh Frootz manager at Victoria Point, Queensland, has started a new Tiktok challenge, encouraging viewers to head into their local supermarket and check the prices of comparable produce and products.

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Eli Lilly Joins Forces With Amazon Pharmacy for Drug Deliveries

Retail Wire

Eli Lilly has announced a partnership with Amazon Pharmacy to facilitate the delivery of specific prescription drugs, including the popular weight loss medication Zepbound, directly to patients’ doorsteps through LillyDirect, the drugmaker’s newly established direct-to-consumer platform.

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How Bal Harbour Shops’ Unique Traveling Mall Connects with Luxury Consumers

Retail TouchPoints

Matthew Whitman Lazenby and his family have never dreamed small. Back in the 1950’s his grandfather, Stanley Whitman, decided to open a luxury shopping mall in Florida that would rival Manhattan’s Fifth Avenue. Inspired by the Lincoln Road shopping district in nearby Miami Beach, Bal Harbour Shops and the Whitman family — who still own and operate the enterprise — have continuously flown in the face of convention — and found enormous success as a result.

Shopping 262
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MAAP opens Lab bicycle-retailing concept store in Amsterdam

Inside Retail

Melbourne-based cycling apparel brand MAAP has opened its first retail concept store in Europe – MAAP Lab Amsterdam. Following the success of the brand’s flagship store in Melbourne, the new Amsterdam Lab will bring MAAP’s luxury cycling and streetwear clothes to the city’s vibrant creative culture and community. The Lab concept – which symbolises the spirit of living a ‘Life Around Bikes’ – is one that MAAP intends to implement in major regions worldwide.

Apparel 261
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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How to Never Put a Foot Wrong in Retail Media

Retail TouchPoints

Retailers that have recently launched their own retail media businesses should learn from what the established leaders already do. The biggest player, with 60% of the $45 billion market, is Amazon, followed by the likes of Walmart and Target, which, combined with a few other large players, are expected to take a combined 25% of the space, according to Boston Consulting Group.

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Albany Creek Village put up for sale following major refurbishment

Inside Retail

Real estate investment trust Growthpoint Properties Australia is selling Albany Creek Village shopping centre, with an expression of interest campaign set to begin next week. Located at 700 Albany Creek Road, north of Brisbane, the centre is anchored by Coles, which recently underwent a $7 million refurbishment along with an upgraded click and collect facility.

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Interactive voice response systems can revolutionise customer experience

Inside Retail

In an era when consumers expect brands to respond rapidly to queries about products, delivery schedules and any other interaction, a growing number of retailers are turning to interactive voice response (IVR) systems to enhance customer experience. As the technology that drives IVRs dramatically improves, the systems are becoming a key tool in elevating customer interactions to new heights, leaving lasting impressions and fostering unwavering loyalty, says Robert Woolfrey, RVP APJ sales, communi

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Following Tough 2023, Allbirds Plans to Close 10-15 U.S. Stores This Year

Retail TouchPoints

Allbirds will close 10 to 15 underperforming U.S. stores in 2024 as it seeks to streamline its operations. The footwear retailer, which currently operates 41 stores in the U.S and two in Canada, saw its net revenue decrease 14.7% , to $254.1 million , in 2023 compared to 2022. The revenue dip contributed to a net loss of $152.5 million this year, up from a $101.4 million loss the previous year.

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Wendy’s Introduces Orange Dreamsicle Frosty for Spring

Retail Wire

Wendy's is shaking things up this spring with a blast from the past in the form of its newest Frosty flavor: Orange Dreamsicle.

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Michaels Launches Birthday Parties, Enhances In-Person and Virtual Events

Retail TouchPoints

Hoping to inspire a love of crafting at an early age, Michaels has debuted a Birthday Parties offering following a successful pilot in Canada last year. For kids ages four to 13 , each two- hour party will include three different projects with all necessary supplies, a dedicated “party captain” to host and themed evites to manage invitations and RSVPs.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Where Imagination Roams: Venture Into Melissa & Doug’s First-Ever Retail Store

Retail Focus

To celebrate 35 years of inspiring imaginations with its timeless toys, Melissa & Doug embarked on a venture to open its first-ever retail store in White Plains, New York. To bring the brand to life on a scale like never before, Melissa & Doug desired a space that would delight visitors of all ages, demonstrate the quality of the toys, lean into its position as the #1 preschool brand for wooden and sustainable toys, and inspire open-ended play.

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Home Depot Strengthens Pro Offerings with 4 New Distribution Centers

Retail TouchPoints

The Home Depot plans to open four new distribution centers designed specifically for the needs of its professional customers in the first half of 2024. The DCs — to be located in Detroit, southern Los Angeles, San Antonio and Toronto — will stock large, bulky merchandise like lumber, insulation and roofing shingles that can be ordered in job lot quantities and delivered directly to professionals’ job sites.

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Amazon’s New Feature Enables Sellers To Create Listings Through a URL Using AI

Retail Wire

Amazon's latest innovation uses generative AI to extract information from an item's URL on external sites and automatically generates an Amazon listing.

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Meet Revo, the performance sunglasses brand founded by a Nasa astrophysicist

Inside Retail

A new retail player has just entered the trendy shopping destination of Soho in New York City — Revo Sunglasses. The Nasa-tech-inspired eyewear brand is opening its first US-based bricks-and-mortar location, a 500-square-foot storefront at 436 West Broadway. Inside Retail spoke with Revo Sunglasses’ CEO Cliff Robinson to discuss the company’s first US store opening and how the innovative eyewear brand has been taking back control in recent years.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Uber and Lyft Threaten To Exit Minneapolis Over Minimum Wage Motion

Retail Wire

Minneapolis is at the heart of heated discussions around two pivotal questions in the ride-hailing industry: How much money do Uber and Lyft drivers make, and what minimum pay should they be guaranteed?

ATS 130
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Can Allbirds make a comeback with a new CEO and transformation plan?

Inside Retail

Sustainable, direct-to-consumer fashion brand Allbirds promised to revolutionise the retail industry with stylish, comfortable, and environmentally-conscious footwear designs. Co-founded by Tim Brown and Joey Zwillinger in 2015, the company quickly became a hit amongst Silicon Valley-types and raised over US$200 million from venture capital investors, including Tiger Global Management, Lerer Hippeau, and Maveron.

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Former Treasury Secretary Mnuchin Says He’ll Form a Group To Buy TikTok

Retail Wire

Former Treasury Secretary Steven Mnuchin is organizing an investor consortium to purchase TikTok as bipartisan legislation looms over the fate of the social media platform in the U.S.

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What fashion can learn from runways at PayPal Melbourne Fashion Festival

Inside Retail

This year’s PayPal Melbourne Fashion Festival (PMFF) was a 15-day-long parade of emerging and established Australian designers spanning over 100 unique events. Premium runways were staged inside Melbourne’s Royal Exhibition Building against the backdrop of the news that Victoria is Australia’s fashion manufacturing capital. The Australian Fashion Council announced at the festival that the Victorian textile, clothing and footwear (TCF) manufacturing sector creates $960 million in economic v

Fashion 130
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Frontier Airlines Offers Upfront Plus Seating With a Guaranteed Middle Seat

Retail Wire

Frontier Airlines is offering Upfront Plus seating as a new incentive. This upgraded seating option provides passengers extra space and comfort in the first two rows of the aircraft.

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Australian Fashion Council names new CEO

Inside Retail

The Australian Fashion Council has appointed Jaana Quaintance-James as CEO, effective immediately. Quaintance-James succeeds Leila Naja Hibri , who served as CEO of AFC for almost four years. Prior to the new appointment, Quaintance-James served as chief sustainability and sourcing officer at Global Fashion Group. She also previously served as head of sustainability at The Iconic and ethical sourcing manager at David Jones. “Ms Quaintance-James joins us at a time when the Australian fashio

Fashion 130
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Under Armour Brings Back Founder Kevin Plank as CEO

Retail Wire

Under Armour, the athletic apparel retailer, made significant leadership changes, with CEO Stephanie Linnartz stepping down after just over a year in the role. Founder Kevin Plank will reassume the position of chief executive, effective April 1.

Apparel 130
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Why Aussie beauty brand Cinch Skin changed its approach to retail partnerships

Inside Retail

Skincare makes up over 40 per cent of the total global cosmetics market and the product category continues to grow its market share. One brand that is benefitting from this booming market is the Australian-owned and manufactured skincare business Cinch Skin, which is ready to scale globally after experiencing 500 per cent revenue growth in the past year, six years after being founded in 2016.

Marketing 130
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Trader Joe’s Mini Totes Are Reselling for Hundreds Online

Retail Wire

Trader Joe's has found itself at the center of social media buzz once again, thanks to its latest offering: mini canvas totes.

ATS 130
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John Lewis scraps non-retail profit target as it confirms it will not sell partnership stake

Retail Gazette

John Lewis Partnership has scrapped its target of making 40% of its profits from non-retail activities by 2030 as it refreshes its turnaround plan. The new plan, which is introduced as the retail group revealed it bounced back into profit in its last financial year, “does not set a specific target” on the scale of non-retail activities, such as its efforts to build rental houses and its financial services arm.

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Bass Pro Shops To Open Pittsburgh Location

Retail Wire

The outdoor superstore is opening a new store in South Fayette Township.

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Dollar General plans 800 stores this year as rival Dollar Tree pulls back

Retail Dive

Thirty of those will be under its Popshelf banner, though the discount retailer is taking the concept’s expansion slowly given its discretionary focus.

Planning 127
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Poundland launches first national TV campaign to attract new customers

Retail Gazette

Poundland will be advertising its new clothing, homewares and grocery ranges on UK and Ireland TV for the first time. The discounter’s TV slots, fronted by Irish comedian Alan Devally, which will debut on 15 March and run until mid-April, showcasing “the significant value Poundland is now able to bring shoppers having completely revamped and extended into whole new categories.” Over the past few years the retailer has brought a sizeable chilled and frozen food offer to hundreds

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Amazon Announces Its Big Spring Sale

Retail Wire

Amazon has recently announced its first-ever Big Spring Sale event in North America, scheduled to run from March 20 to 25.

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14 store closures a day lead to 5,000 fewer UK shops

Retail Gazette

Large scale retail restructuring and administrations such as Wilko led to a net of 14 store closures a day last year with 5,000 fewer shops now trading across the UK. Despite an increase in store openings, dominated by the likes of fast food sites and coffee shops, high profile collapses such as Wilko , Paperchase and Lloyds Pharmacy resulted in more closures than openings, according to research from LDC and accounting firm PwC.

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Legacy Arranges Sale of 24,000-Square-Foot Single-Tenant Property in Alabama

Shopping Center

Rogersville, Ala. — Legacy Realty Group Advisors has arranged the sale of a single-tenant property located in Rogersville. Foodland occupies the building, which features 24,000 square feet, on a net-lease basis.… The post Legacy Arranges Sale of 24,000-Square-Foot Single-Tenant Property in Alabama appeared first on Shopping Center Business.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio