Mon.Jan 22, 2024

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Transforming retail: Tailoring relevance in the age of AI and personalisation

Inside Retail

The retail landscape is undergoing a seismic shift. Technological advancements, AI, and evolving consumer behaviour are shaping a new era where personalisation and seamless experiences reign supreme. This presents both challenges and opportunities for retailers, demanding strategic investments and intelligent partnerships. Rokt , the leading e-commerce technology company using machine learning and AI to make transactions more relevant to each shopper, offers innovative solutions that complement

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From Huggies to Depends: How Kimberly-Clark Deepens Digital Offerings with Click-by-Click Analysis

Retail TouchPoints

Despite having been around for more than 150 years, Kimberly-Clark doesn’t have a whole lot of name recognition among consumers. But people definitely recognize Kimberly-Clark’s products, which include a host of household names like Huggies , Depends , Scott , Viva , Kotex and Cottonelle. In fact, some of its products are so ubiquitous that the brand has become an eponym for the whole category, as Kleenex has.

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Apparel label The Upside partners with pilates chain in sustainable collection

Inside Retail

Apparel brand The Upside has partnered with fitness franchise Strong Pilates to launch a sustainable activewear collection. The collection features 100 per cent sustainably-focused fabrics with each piece carrying a custom-designed branded artwork including Strong Pilates’ logo. Strong Pilates is an advocate of sustainability, maintaining a plastic-free environment at its studios. “As a brand, Strong has always been very clear on its values and goal of feeling stronger both physicall

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Kirkland’s Promotes COO to CEO Post

Retail TouchPoints

Home decor and furniture retailer Kirkland’s, Inc. , has promoted Amy Sullivan to CEO, effective February 4, 2024. She has been with the company for more than a decade, most recently acting as President and COO. In her post, Sullivan also will join the company’s board of directors. “This is a dynamic time to step into the role of CEO at Kirkland’s Home as we start to see our strategic initiatives pay off, with almost a full year of valuable insights and data from our initial

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Pamela Anderson takes stake in minimalist beauty startup Sonsie Skin

Inside Retail

Pamela Anderson has invested in Sonsie Skin, a minimalist skincare startup, and will serve as co-founder and owner. This project is described as a new chapter for Sonsie and Anderson, as they present “a common vision for holistic beauty and self-empowerment” “Pamela is an icon, trailblazer, and someone I admire deeply,” said co-founder Marie von Behrens-Felipe.

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AI shopping experience, Associate experience, and Building Private Label - Weekly Snacks #88

Tokinomo

Campaign corner Rebel beverage. The "Liquid Death x Rebel Moon: Mandatory Beverage of the Motherworld Commercial" was a joint promotion for Liquid Death and Rebel Moon, directed by Eli Snyder, known for his work on A Child of Fire and The Scargiver. Filming took place on the Rebel Moon Veldt set, incorporating footage from A Child of Fire. Additionally, Liquid Death collaborated with Netflix to promote Zack Snyder's Army of the Dead through their short film "No Brainer.

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Skechers Selects Inventory and Planning Decision Support Solution

Retail TouchPoints

Skechers will deploy the Digital Brain platform from o9 Solutions to enhance support for its planning and decision-making across its North America retail operations, helping the retailer meet consumer demands more efficiently with the platform’s integrated business planning capabilities. “As a company that delivers a diverse portfolio of lifestyle and performance footwear, apparel and accessories, Skechers is always looking for new ways to evolve our capabilities,” said Chris Coye, CIO of Skeche

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The Mac at 40: How user experience innovation launched a technology revolution

Inside Retail

Technology innovation requires solving hard technical problems, right? Well, yes. And no. As the Apple Macintosh turns 40, what began as Apple prioritizing the squishy concept of “user experience” in its 1984 flagship product is, today, clearly vindicated by its blockbuster products since. It turns out that designing for usability, efficiency, accessibility, elegance and delight pays off.

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Viral Video Shows Walmart Spark Shoppers With Perishable Items Waiting in the Arizona Sun

Retail Wire

A viral video posted by a YouTuber reveals two people who look to be Walmart Spark shoppers waiting in a parking lot as their carts containing milk and other groceries are left in the sun.

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Kering snaps up prime property on Fifth Avenue for nearly $1 billion

Inside Retail

French luxury powerhouse Kering Group has acquired a prime retail site at 715-717 Fifth Avenue, on the Southeast corner of 56th Street, for US$963 million from Jeff Sutton’s Wharton Properties. The building, currently home to Giorgio and Dolce & Gabbana, spans 10,700sqm and comprises multi-level luxury retail spaces. The new Fifth Avenue property will join Kering’s portfolio of prime properties, including Montaigne and rue de Castiglione in Paris, Tokyo’s Omotesando, and the Hôtel de Nocé ho

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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FDJ on Track To Become Europe’s Gambling Leader

Retail Wire

The French gambling operator, La Française des Jeux (FDJ), is aiming high in its plans to become one of the most formidable entities in Europe's online gambling market. A possible $2.5 billion acquisition deal is on the horizon involving the Kindred Group, a prominent European online gambling company.

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True Religion to launch footwear range in Fall

Inside Retail

Apparel brand True Religion has entered into a new footwear licensing agreement with wholesale distributor Orly Corporation. Orly has two sourcing offices in China and a full in-house design and sales team in New York and boasts over 20 brands in its portfolio, including Skechers, Nine West, French Connection, and Lucky Brand Jeans. The agreement comes before True Religion’s footwear collection launch slated this fall. “True Religion’s iconic style merges seamlessly with our vi

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Blue Bell Introduces Brand New Cinnamon Twist Ice Cream

Retail Wire

A new ice cream flavor is set to be released from Blue Bell: Cinnamon Twist.

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From Tsingtao to Tower28: Lunar New Year collabs are all the rage in the US

Inside Retail

Even though the Lunar New Year officially begins on February 10, and festivities will last through February 24, US retailers and eager consumers have already begun celebrating in earnest. From food and beverage brands like Tsingtao to fashion houses like Fendi, Lunar New Year is being honoured with collections and events inspired by this year’s animal in the Chinese zodiac, the wood dragon.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Macy’s Refuses a $5.8 Billion Buyout

Retail Wire

Macy's recently gave the cold shoulder to a $5.8 billion buyout bid.

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Sainsbury’s CEO Simon Roberts backs calls for tougher laws on retail crime

Retail Gazette

Sainsbury’s boss Simon Roberts is backing calls for changes in the law to protect shop workers as abuse and physical attacks on the supermarket’s staff has “escalated through last year”. The chief executive told The Mail on Sunday he has been working with the government and fellow retail bosses to work out a solution to clamp down on what some industry bosses have labelled a shoplifting “epidemic”.

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Levi’s Beyond Yoga Approaches Former Athleta CEO, Gap Veteran To Be New CEO

Retail Wire

Levi's fast-growing, premium athletic and lifestyle range Beyond Yoga has announced that former Athleta CEO and Gap veteran Nancy Green will step into its next chief executive position as it plans to expand beyond its origins.

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5 ways the pandemic is still impacting retail

Retail Dive

The disease outbreak is no longer an emergency, but some of the adaptations retailers made during its height endure — for better or worse.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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New B&Q Local Staines store celebrates upcoming opening with a special community makeover

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! B&Q has announced it will open its tenth B&Q Local store on Staines high street on Friday 26 January. To celebrate, colleagues from the new store offered support to local homelessness charity Spelthorne Rentstart with a special community makeover.

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Boohoo to close Daventry warehouse, 400 jobs at risk

Retail Gazette

Boohoo is set to close its Daventry warehouse as it looks to streamline its distribution network, placing around 400 jobs at risk. The fast fashion etailer opened the Northamptonshire distribution centre in 2021 following the acquisition of Debenhams and Arcadia Group brands Burton, Dorothy Perkins and Wallis. The site is in the same location as the former Arcadia warehouse and saw 330 of the collapsed fashion group’s employees transferred to Boohoo as part of the deal.

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Meet ENNA, the New Cisco Enterprise Network Assurance (ENNA) Specialist Certification

Cisco Retail

Imagine having visibility into the internet—including cloud and service providers—and being able to measure the impact on your applications, services, and users.

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Morrisons closes in on £2.5bn sale of forecourts business

Retail Gazette

Morrisons is closing in on a £2.5bn deal to offload its petrol forecourts business as it looks to bring down its soaring debts. The supermarket is understood to be weeks away from securing a formal agreement with Motor Fuel Group, which is also owned by private equity firm CD&R, Sky News reported. One source told the publication the deal was expected to be announced in early February.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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FMItech Presents Cutting-Edge Retail Technology at the FMI Midwinter Executive Conference

RIS News

The Food Industry Association hosted the FMItech Pitch Competition at the FMI Midwinter Executive Conference last Friday, in addition to the FMItech Lounge. RIS was live on the scene.

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Macy’s rejects $5.8B take-private offer

Retail Dive

The move nevertheless puts the retailer's shareholders in a quandary and a spotlight on incoming CEO Tony Spring, analysts say.

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BEAD Funding: Grants Now Available to States and Cisco Customers

Cisco Retail

Are you an Internet Service Provider or local government applying for the Broadband Equity, Access, and Deployment (BEAD) Program to acquire telecommunications equipment, Internet and Wi-Fi… Read more on Cisco Blogs

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How to determine which resale model works best for your brand

Retail Dive

In an era of conscious consumerism coupled with economic volatility, the value of secondhand has never looked more attractive than it does today.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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PepsiCo SVP of Marketing Kate Garner Leading Collaborative Data Panel at Analytics Unite 2024

RIS News

Garner will be moderating the “Advancing Data Collaboration and Insight Exchange Panel” during Analytics Unite, being held from May 1-3 at the Drake Hotel in Chicago.

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Casper appoints Purple veteran as CEO

Retail Dive

The DTC mattress brand brought on Joe Megibow as its chief executive, succeeding Emilie Arel, who has held the position since 2021.

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Tech Wrap Up: Allbirds, Stew Leonard’s, Leslie’s Lean Into Tech Investments and Partnership Expansions

RIS News

January is typically a busy time in retail tech, and 2024 has been no different so far. Allbirds, Stew Leonard’s, and Leslie’s Pool Supplies have rolled out significant tech investments and expansions of existing partnerships. Get the details.

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Amazon cuts ‘Buy with Prime’ staff

Retail Dive

The relatively small number adds to the tens of thousands already affected by downsizing at the e-commerce giant in the past year or so.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio