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Mall operator Simon has launched a new search engine that will let shoppers research in-stock products at participating retailers in Simon properties. Simon Search, as the platform is called, is currently being tested at 29 Simon retail centers across the U.S., with a broader rollout planned for later this year. The hope is that giving shoppers visibility into in-stock inventory will boost both store traffic and conversion rates.
Australia’s competition regulator said on Thursday a court has ordered the local unit of Samsung Electronics to pay a penalty of $14 million over misleading claims about a water-resistance feature in some of its smartphones. Samsung Australia admitted to misleading buyers of some of its ‘Galaxy’ phones about the water-resistance level, the Australian Competition & Consumer Commission (ACCC) said.
Shopify has launched a number of new integrations aimed at helping retailers meet shoppers wherever they are — across social media, stores and in-person events. Some of the biggest changes include new capabilities and integrations with Twitter that will enable additional social commerce options; Google , which will help retailers connect with shoppers near their brick-and-mortar locations; and iOS , which will let retailers use iPhones to accept contactless payments.
Improving the customer experience has been an important point of focus for retailers for quite some time. Ensuring that shoppers enjoy maximum convenience and comfort in stores is a major priority for retail business owners, given that 75 per cent of customers are willing to spend more from retailers providing a good customer experience. Happy customers are happy spenders, who then go on to share their experiences with other potential customers – so investing in their positive impressions of a s
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
You can do everything right in your advertising plan — target the right users, deep-link to the ideal product pages and create great ads — and still see users clicking on your ads only to quickly leave your site. The average bounce rate for social media, nearly 50%, is normally two to three times higher than for other sources. And ad costs are rising dramatically: Some brands are seeing ads that cost five times more than in past years to drive the same amount of traffic.
People love to shop and this isn’t going to change. Even with the rising inflation and people saving up for an uncertain future, we all still got to eat. However, shopping is not just about making a purchase. It’s much more than that. Shopping can be therapeutic, a way to calm down, or, on the contrary, an entertaining experience.
Amazon has named 17-year company veteran Doug Herrington to the renamed role of CEO of Worldwide Amazon Stores, filling the position left vacant by former CEO of the Worldwide Consumer Dave Clark. Since 2015, Herrington has served as Amazon’s SVP of the North America Consumer. Herrington joined Amazon as VP of Consumables in 2005, launched Amazon Fresh in 2007 and was promoted to SVP of Consumables in 2014.
Amazon has named 17-year company veteran Doug Herrington to the renamed role of CEO of Worldwide Amazon Stores, filling the position left vacant by former CEO of the Worldwide Consumer Dave Clark. Since 2015, Herrington has served as Amazon’s SVP of the North America Consumer. Herrington joined Amazon as VP of Consumables in 2005, launched Amazon Fresh in 2007 and was promoted to SVP of Consumables in 2014.
As small businesses recover from the pandemic, Ikea has unveiled a new loyalty club called Ikea Business Network. The network aims to create meaningful connections for small businesses, fostering a platform to share knowledge and opportunities. Membership is free and includes services such as interior design consultations, online training via ‘Learn with Ikea’, member discounts on Ikea products, access to mindfulness resources, money advice and financial tools.
The Kroger Co. is fortifying its delivery services in the Denver metropolitan region with the addition of a nearly 300,000-square-foot customer fulfillment center in Aurora, Colo. that will create 400 new jobs. This new delivery network will be powered by Kroger’s long-time partner fulfillment partner the Ocado Group , which uses a combination of AI, advanced robotics and automation.
Outdoor retailer Anaconda is to launch its largest retail concept yet, dubbed the Anaconda Adventure HQ, within the next month. Located on the Hume Highway, in the western Sydney suburb of Chullora, the almost 8000sqm store will feature an extended product ranges, including store-exclusive lines and the introduction of boats, camper trailers, and caravans.
Instead of building its own branded space in the metaverse, Lowe’s is focusing on doing what it does best — helping its customers bring their own (virtual) building projects to life. For its first foray into the metaverse, the home improvement retailer is making 500 3D products available to download for free through its new Open Builder asset hub. Among the virtual items that will be available for metaverse creators are lighting, patio furniture, area rugs, kitchen and bath accessories and décor
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Outdoor retailer Anaconda is to launch its largest retail concept yet, dubbed the Anaconda Adventure HQ, within the next month. . Located on the Hume Highway, in the western Sydney suburb of Chullora, the almost 80000sqm store will feature an extended product ranges, including store-exclusive lines and the introduction of boats, camper trailers, and caravans.
Making the leap from a DTC brand to having a physical presence can be a smart move for an ecommerce pure play, but brands need to be sure they open the right space in the right location. Ritual ’s transformation into an omnichannel retailer has started with a shop on Los Angeles’ famous Abbot Kinney Boulevard that not only doubles as a brand ambassador but also is helping define how the brand will develop in the future.
Meet Priya Gaikwad – An OG INodian and AVP Admin. Priya is one of the original five at Intelligence Node and has been with the company for nine years. She.
A prime high street unit in Portman Square, London, has been transformed into HydraFacial’s new London flagship location as their first physical presence in the UK, after typically working online, B2B and with in-person skin clinic. HydraFacial is a worldwide aesthetic device manufacturer specialising in non-invasive skincare that has, up until this point, been predominantly located in the USA. .
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
As an early adopter of Cisco Secure Endpoint , Per Mar Security Services has seen the product evolve alongside the threat landscape. According to Dan Turner , CIO at Per Mar, the evolution of the Cisco security portfolio has helped the company remain cyber resilient during the pandemic and beyond. We recently spoke with Turner to discuss how Per Mar uses Cisco technology to rapidly detect and mitigate threats, while still enabling employees to work from wherever they need to — whether it’s a con
Denny’s recently announced a commitment to the Pathways to Black Franchise Ownership program created by the Multicultural Foodservice & Hospitality Alliance (MFHA). Denny’s Makes Commitment to Black Franchise Business Ownership Program. The aim of the Pathways to Black Franchising program is to make systemic change in order to drive greater wealth in the Black community by empowering African American entrepreneurs to operate high-performing franchise businesses.
COVID-19 brought numerous changes to the world of government and technology while ushering in an urgency to embrace technology in every aspect of operations. Our justice system was one of the most critically affected segments of our government. One of the most resistant to technological change, the justice system was thrust into a rapid scramble to adapt to this “new normal.” County, state, and federal courts were immediately challenged to find a solution to continuing court proceedi
Amazon’s Prime Day 2022 has been announced for July 12-13, and it will be a good time for small businesses and entrepreneurs to get great deals on items they may need. Amazon Announces Prime Day 2022 for July 12-13. The two-day savings event also provides plenty of opportunities for Amazon Affiliate Associates, while customers will be able to buy products from even more top national brands and third-party sellers than last year’s Prime Day.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
In an effort to increase its foothold in the Southeast Asian market, Australian winery Penfolds has launched a set of pop-ups across Singapore, Thailand, Malaysia, Vietnam and Cambodia across June and July. The ‘Terminal 1844’ pop-ups feature wine tastings, dance performances, and interactive activities, all centred around a space capsule theme. Meanwhile, bottles of ‘Baby Grange’ Penfolds Bin 389 are encased in limited-edition rocket-shaped gift boxes.
With inflation impacting economies around the world, price increases are practically unavoidable, but that doesn’t mean customers welcome the price change. Even if consumers understand the price increase, it still could impact their buying decisions. How do businesses raise prices without sacrificing customer retention? You can soften the blow and help ease the minds of your existing customers by offering a professional price increase letter, explaining the decision, and thanking them for
Amazon wants to give customers the chance to make Alexa, the company’s voice assistant, sound just like their grandmother – or anyone else. The online retailer is developing a system to let Alexa mimic any voice after hearing less than a minute of audio, said Rohit Prasad, an Amazon senior VP, at a conference the company held in Las Vegas Wednesday.
Kroger plans to open an automated customer fulfillment center in Aurora, CO. The nearly 300,000-square-foot Ocado hub will fill online orders. Kroger also said that its customer fulfillment center in Pleasant Prairie, WI, is up and running.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Drumroll, please! We’ve just unveiled Asia’s most influential list at Inside Retail Asia , a collection of the region’s changemakers, rulebreakers and innovators. Each week, we will shine a light on the brilliant leaders who made the top 10, starting with number one: Adrian Cheng, CEO at New World Development and founder of the K11 Group and C Ventures in Hong Kong.
Amazon.com CEO Andy Jassy said that Doug Herrington, a company veteran and member of its S-team executive group, has been named chief of Worldwide Amazon Stores. Mr. Herrington has been integral to the launch of Amazon Fresh. His promotion follows the resignation of Dave Clark, who is joining Flexport, a supply chain software startup.
The fast food industry has been well-placed to survive the pandemic, indeed some franchised brands have reported solid trade as house-bound Aussies turn to deliveries and takeaways. In August 2021, the New Zealand-based Restaurant Brands reported its Australian operations grew 24.1 per cent during the half-year to June 2021, to NZ$117 million ($107.1 million) in sales, and $5.3 million in and operating profit rose 106 per cent, to NZ$5.3 million.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
The recent Global Fashion Summit in Copenhagen was centred around the theme “Alliances for a new era”. It was a meeting of minds to foster collaboration and cross-industry alliances to accelerate the transition to a net positive industry. “Fashion is about change, you can let it happen, or you can make it happen. The Summit sparked many very promising alliances and we saw key stakeholders announce a flood of encouraging sustainability improvements,” said Federica Marchionni, CEO, Global Fashion
The 1.4 million LGBTQ+ entrepreneurs across the United States are being honored during Pride Month by SCORE, mentors to small businesses and a resource partner of the U.S. Small Business Administration (SBA). SCORE Analysis Shows LGBTQ+ Small Businesses Contribute $1.4 Trillion to US Economy. It is a fitting moment to celebrate the efforts of LGBTQ+ small businesses, who contribute $1.7 trillion to the American economy every year according to a SCORE meta-analysis.
Not long ago, I wrote about calling your customer or an employee “honey.” It generated dozens of comments. One of our subscribers made a good point.? . He agreed that the lesson is about being “socially correct,” but perhaps we should look beyond the name that is used and instead consider the intent of the person using it. He was saying that the server may have intended to create a warm and friendly atmosphere, and calling a person “honey” was her way of doing it.
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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