Retail TouchPoints
JUNE 28, 2023
GNC has partnered with autonomous delivery system Zipline to begin offering fully electric drone delivery in select markets in the U.S. Beginning in Salt Lake City this summer, GNC will work with Zipline to offer residential product deliveries. Customers who want to use the Zipline service in Salt Lake County must first sign up with Zipline to confirm their delivery address is eligible.
Inside Retail
JUNE 28, 2023
In a significant move towards improved animal welfare, more than 200 brands have pledged their support to Humane Society International (HSI) Australia’s campaign to eliminate mulesing in the wool industry. The growing list of brands can be found in HSI’s Better Wool Guide for 2023. Mulesing is the controversial practice of removing strips of the skin of a lamb’s rear and is often done without pain relief.
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Retail TouchPoints
JUNE 28, 2023
Dollar Tree is reportedly planning to bump prices on certain products as high as $5 , particularly in the food and beverage space, as it looks for opportunities to carry a wider range of products, according to a presentation at its annual investor conference seen by Winsight Grocery Business. The move follows its earlier effort to shift from a $1 to a $1.25 price point, which set the stage for further price increases.
Inside Retail
JUNE 28, 2023
A two-day immersive Indigenous art, design and food festival will be hosted at the Overseas Passenger Terminal on Sydney’s The Rocks this weekend (July 1 – 2). Dubbed ‘National Indigenous Art Fair’ (NIAF), the program – in its fourth season – celebrates a diverse range of Aboriginal and Torres Strait Islander arts and culture from across Australia. Peter Cooley, CEO of First Hand Solutions Aboriginal Corporation, organisers of the art fair, said the event is designed to welcome, educate and enga
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail TouchPoints
JUNE 28, 2023
Brands and retailers are navigating two conflicting realities when it comes to their in-store experiences: they know they must adapt their store experiences to new shopper expectations, but at the same time they are dealing with tighter store design budgets. As a result, store design teams are thinking more critically, and intentionally, about their new physical experiences — especially if technology plays a supporting role.
Tokinomo
JUNE 28, 2023
It's time to dive into the world of data analytics and how it can supercharge brick-and-mortar stores. In this article, we're going to explore why data analytics is an absolute game-changer for physical retailers. While online stores have been riding the data wave for quite some time, it's high time we shed some light on how traditional stores can leverage data to their advantage.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
JUNE 28, 2023
Corporate regulator Asic has frozen 67 pet insurance products, including programs sold by Woolworths, Petbarn, the RSPCA, and several health insurers. Asic said more may follow as a review continues. Thirty-eight interim stop orders were issued today relating to 67 pet insurance schemes operated by The Hollard Insurance Company and PetSure (Australia) across different levels of cover.
Retail TouchPoints
JUNE 28, 2023
Under Armour has named long-time Marriott executive Jim Dausch as its new Chief Customer Officer (CCO), effective July 24, 2023. The retailer also has promoted Danny Miles to EVP, Chief Technology Officer and announced the departure of current COO Colin Browne and Chief Product Officer (CPO) Lisa Collier. As CCO, Dausch will lead global brand, marketing, digital engagement and customer experience across all of Under Armour’s commerce channels, reporting directly to CEO Stephanie Linnartz, who he
Inside Retail
JUNE 28, 2023
Earlier this year, the European Commission (EC) announced its 2030 vision for textiles, moving the goalposts once again when it comes to sustainable and circular solutions for fashion’s waste problem. According to the report, global textile production nearly doubled between 2000 and 2015, and by 2030, the consumption of clothing and footwear is expected to increase by 63 per cent from 62 million tonnes today to 102 million tonnes.
Retail TouchPoints
JUNE 28, 2023
Chicago has been nicknamed “The Second City.” However, it is at the top of the U.S. market when it comes to the funding of public art and the support of artist communities, gallery camaraderie and knowledgeable collector groups. Chicago artists and the collectors of their art are the driving force behind community revitalizations and long-term success for local restaurants, businesses and gallery spaces.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Inside Retail
JUNE 28, 2023
Despite discretionary spending continuing to soften, retail spending rose 4.2 per cent year-on-year in May, according to data from the Australian Bureau of Statistics (ABS). Shoppers spent $35.5 million in stores and online with significant spending observed in food, up 6.1 per cent and cafes, restaurants, and takeaway services at 12.7 per cent. Clothing, footwear, and accessories sales were up 4 per cent followed by department store sales at 3.4 per cent while household goods fell by 4.4 per ce
Retail TouchPoints
JUNE 28, 2023
Casey’s General Stores has announced a three-year strategic plan that will include opening 350 additional stores, expanding its selection of prepared and private label foods and ramping up its community involvement. The effort will build on Casey’s previous multi-year plan, which included building 350 stores between 2020 and 2023. Casey’s sees a large footprint, customer-centered convenience and restaurant-quality food as key elements that will help differentiate it from competitors in the c-sto
Retail Focus
JUNE 28, 2023
The VM and Display Show has announced the dates for their eagerly anticipated 2024 event. The show will take place on April 16th to 17th, 2024, at the esteemed Business Design Centre in London. It’s a vibrant opportunity that retail professionals should enthusiastically mark in their diaries. The VM and Display Show is not merely an event; it’s an experience that offers a fusion of learning, inspiration, and networking.
Retail TouchPoints
JUNE 28, 2023
We all know that the fourth quarter holiday season is the single most important sales period of the year for retailers. Nearly 40% of retail annual sales occur in the fourth quarter. Given the pace of the sales cycle during that time, ecommerce businesses may find themselves struggling to fill orders, especially for huge sales days like Black Friday and Cyber Monday.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Wire
JUNE 28, 2023
Gen Z students entering the workforce have been experimenting with generative artificial intelligence technology, bringing their enthusiasm and know-how to their jobs. Members of Gen Z born between 1997 and 2012 make up more than 13 percent of the workforce, according to the U.S. Bureau of Labor Statistics.
Inside Retail
JUNE 28, 2023
When tech giant Apple joined China’s livestreaming frenzy, a major driving force of the e-commerce boom in the world’s second biggest economy, it launched without deep discounts or a celebrity host to pull millions of viewers. Yet Apple’s show, hosted by product experts offering tips on making movies with iPhones or using the Apple Watch as a workout aid, drew 300,000 likes and more than 1.3 million viewers within an hour in May.
Retail Wire
JUNE 28, 2023
Amazon.com denied a media report that it had an interest in acquiring Ocado. The UK e-grocer and automated warehouse firm saw its stock price jump over 40 percent at one point based on the speculation.
Inside Retail
JUNE 28, 2023
Earlier this week, Metcash Group’s chief executive Doug Jones fronted investors to talk through a record year. The business’ underlying profit after tax jumped 4.6 per cent year-on-year to $307.5 million, a 54.7 per cent increase from the same period three years ago. But with Australia already in a ‘ retail recession ’, and the chances of an economic recession hitting next year being high , Metcash’s FY24 could look quite different from its FY23 results if the changes in customer behaviour conti
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Retail Focus
JUNE 28, 2023
No matter what sort of retail environment you are working in, there will be some sort of surface available to you. Be it wall spaces in large high street shops and boutique stores, or simple countertops in smaller, even pop-up, locations, surfaces are a blank canvas for retailers to utilise in the most effective manner possible. What is perhaps most surprising is the amount of these areas that go underutilised.
Retail Wire
JUNE 28, 2023
The Conference Board’s Consumer Confidence Index was 109.7 in June, up from 102.5 in May.
Retail Dive
JUNE 28, 2023
"Hub Delivery" program partners, which could include small business owners like florists or plumbers, will commit to delivering 20 to 50 packages daily for local customers.
Retail Wire
JUNE 28, 2023
Get your own membership card f you want to shop at Costco. The warehouse club retailer has stepped up efforts to check photo ID cards to ensure the person shopping is a member.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Customer Experience
JUNE 28, 2023
A digital twin of a customer is a simple concept that evolved from the idea of both a marketing persona and a digital twin of a product that attempts to predict and understand the complex patterns that go into consumer behavior.
Retail Wire
JUNE 28, 2023
DoorDash is shaking up its business model to give delivery drivers the option of being paid an hourly minimum wage instead of being paid by the order. The new hourly rate only applies to active delivery time and drivers are not paid for the time they wait for orders to deliver.
Retail Dive
JUNE 28, 2023
Though back-to-school budgets are higher this year, shoppers continue to search for discounts, a new survey from JLL found.
Retail Wire
JUNE 28, 2023
Sean “Diddy” Combs sued Diageo, claiming that racial discrimination was behind the spirits maker’s failure to properly support the DeLeón tequila brand, co-owned by the two parties. Diageo, which also partners with Mr. Combs for the Ciroc vodka brand, has terminated its contract for breach of contract. “We are saddened that Mr.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Dive
JUNE 28, 2023
The store marks the DTC apparel brand’s 39th location globally and fourth in New York.
RIS News
JUNE 28, 2023
Amazon reveals details of its first fully autonomous mobile warehouse robot.
Retail Dive
JUNE 28, 2023
Chief Operating Officer Colin Browne, who also served as interim CEO, is leaving the company, as is Chief Product Officer Lisa Collier.
Retail Wire
JUNE 28, 2023
Pepsi has teamed up with the Culinary Institute of America to combine ketchup and Pepsi Cola into a new condiment. Colachup will be available on July 4 at four Major League Baseball stadiums – Chase Field in Phoenix, Comerica Park in Detroit, Target Field in Minneapolis and Yankee Stadium in the Bronx.
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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