Retail Focus
MARCH 18, 2025
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Inside Retail
MARCH 18, 2025
Myer’s net profit declined 18 per cent to $42 million in the first half, reflecting what the company described as an increase in the cost of doing business. The department store chain noted incurring higher employee costs, higher support office costs related to a new marketing agency and a separate investment in transformation capabilities. Sales remained flat at $1.83 billion, attributed to mixed trading conditions, store closures, and Myer Exclusive Brands stock trapped at its national d
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Retail Gazette
MARCH 18, 2025
Aldi has become the first UK supermarket to provide free period products to its in-store toilets, following research from the retailer revealing the extent of period poverty across Britain. Customers will be able to take what they need from the toilets, with the products rolled out from today in 70% of its facilities. The full rollout of to all of Aldi’s toilets is to be completed by the end of May, according to the discounter.
Inside Retail
MARCH 18, 2025
Put yourself in the customer’s shoes for a sec. Youre heading to this great shop you heard about from your friends. Maybe you saw one of its ads as well. Youre keen to check it out. When you get there you look in the window and its all a bit meh. Maybe it looks a bit cheap, not in keeping with the shop you have in your head. Either way, if this is the face of the business it looks pretty uninviting.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Retail TouchPoints
MARCH 18, 2025
Instacart has introduced Smart Shop, which leverages generative AI and machine learning to create a more personalized grocery shopping experience. The platform also has unveiled AI-powered Health Tags that provide detailed nutrition information across its catalog, as well as curated Inspiration Pages featuring expert-backed health recommendations and shoppable recipes.
Retail Gazette
MARCH 18, 2025
Co-op has extended its quick commerce partnership with Uber Eats for another three years, strengthening the convenience retailer’s commitment to rapid home delivery. Under the partnership, which started in 2022, the number of Co-op stores where Uber Eats is available has increased to more than 1,300. As part of the renewal, the retailer is extending its work with Uber Direct – Uber’s white-label last-mile delivery service, which already offers a delivery service from the retail
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Bound
MARCH 18, 2025
In a world seemingly dominated by online shopping, you might wonder why any product brand would consider entering physical retail. But while ecommerce is thriving, something magical happens when customers can touch, feel, and experience products in a real-world setting. Transitioning from ecommerce to physical retail is a bold step, but when done right, it can elevate a brand to new heights.
Retail TouchPoints
MARCH 18, 2025
In 2024 there were 5,462 gun-related incidents in the U.S., and retail represented the single biggest vertical where these incidents took place ( 1,459 ), followed by K-12 schools ( 1,417 ). These are scary statistics that will likely (sadly) surprise no one. Retail tops the list of locations where gun violence occurs. (Image courtesy ZeroEyes) However, a closer look at the data reveals a picture of gun violence in America, and at retail, that may in fact be surprising.
A1 Retail
MARCH 18, 2025
Luxury aftercare and preowned retailer,TheHandbag Clinic, is expanding its partnership withSelfridges London, the home of its permanent in-store concession, with two exclusive pop-up events later this month. The Handbag Clinic will bring its fully circular offering of Buy, Sell, Restore, Authenticate toSelfridges Manchester Traffordfrom Friday 21 st Sunday 23 rd March, followed bySelfridges Birminghamfrom Friday 28 th Sunday 30 th March.
Retail Gazette
MARCH 18, 2025
In our latest episode of Retail Gazette’s Retail Unpacked podcast, we sit down with Phil Alltoft, commercial lead at Novuna , one of the UK’s leading financial services company. Leaning on Alltoft’s many years of customer-centric experience, weunpack one of retails biggest blind spots – customer acquisition costs (CAC). With 25 per cent of retailers unaware of their CAC and 35 per cent not tracking retention rates, we explore why these crucial metrics are often overlooke
Speaker: Steve Worthy, MBA
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Retail TouchPoints
MARCH 18, 2025
Macys has emerged as the winning bidder for the exclusive rights to develop Julie Satows best-selling book, When Women Ran Fifth Avenue: Glamour and Power at the Dawn of American Fashion. The retailer plans to develop the non-fiction book into a fictionalized television series and is already on the hunt for a showrunner and talent. The deal was spearheaded by Macys Chief Marketing Officer Sharon Otterman and is seen by the company as a continuation of its long-time presence in the live entertain
Retail Gazette
MARCH 18, 2025
Tesco has reported a 250% increase in sales volume for fruit-led beers over the past year, which it called the UKs fastest-growing beer trend. The demand for these lighter, fruit-infused brews has surged as UK consumers increasingly opt for refreshing, lower-alcohol options. Typically around 4% ABV, fruit beers have long been popular in European countries such as France, Belgium, Germany, and Spain, where they are often enjoyed as a post-activity refreshment.
Inside Retail
MARCH 18, 2025
At Centric, we spent some time listening to our many customers needs, wants and pain points, and cross-referenced those trending insights with industry thought leaders to ensure alignment to predict the major trends for this year. In the end, we identified several trends shaping retail technology as the market continues to face a rapidly evolving landscape, intense global competition, faster product development cycles and demanding consumer expectations.
Retail TouchPoints
MARCH 18, 2025
Almost exactly a year after it purchased then-insolvent flash-sale site Zulily , Bed Bath & Beyond parent company Beyond, Inc. has sold its majority stake in the brand, turning a profit of $500,000 and retaining a 25% share of the company. Beyond purchased Zulily in March 2024 for $4.5 million after the platforms abrupt shutdown in late 2023 and promptly revived the site.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
National Retail Solutions
MARCH 18, 2025
Newark, NJ March 18, 2025 National Retail Solutions (NRS), through its community outreach initiative NRS Cares, teamed up with El Especialito, the leading Spanish-language newspaper, to celebrate Giving Tuesday at SOL Deli in Newark. The joint effort surprised customers by paying for groceries and items, spreading generosity and goodwill throughout the local community. […] The post Giving Tuesday: NRS Cares and El Especialito Surprise Customers by Paying for Groceries at SOL Deli in Newa
A1 Retail
MARCH 18, 2025
IKEA will open its Oxford Street store on Thursday, 1st May, offering customers a new place to shop over 6,000 IKEA product lines and dine affordably in central London. Customers can explore one of a kind roomsets curated by Londoners, unique to Oxford Street, plan their dream kitchen or bedroom with IKEA designers, and wander the market-hall The new store has undergone an extensive renovation to upgrade the buildings environmental credentials whilst retaining the heritage features of the histor
Retail TouchPoints
MARCH 18, 2025
The National Retail Federation (NRF) will offer store tours showcasing the retail scene in Singapore on June 2 and Paris on Sept. 15, 2025 in association with its international Big Shows in those cities. Retail Store Tours runs these experiences and offers expert-led curated programs designed to complement the content and technology offered at the shows.
Retail Gazette
MARCH 18, 2025
Morrisons is planning to relaunch its Market Street proposition as part of a wider overhaul of the supermarkets trading team. Recently appointed group trading director Andrew Staniland has spearheaded the restructure which sees five layers of reporting in the retailers category buying teams reduced down to three, The Grocer reported. It is thought that some category director roles will be merged into heads of trading areas, while buyers will be known as traders.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail TouchPoints
MARCH 18, 2025
Workwear retailer Carhartt has debuted a new program designed to recognize outstanding skilled trades educators as an extension of its ongoing For the Love of Labor program, which supports nonprofit organizations training and placing workers into skilled trades careers. Five educators will each receive $10,000 to invest in their classrooms, along with a tailored workwear package and new Carhartt gear for their students, including backpacks and work gloves.
365 Retail
MARCH 18, 2025
IKEA will open the doors of its highly anticipated Oxford Street store on Thursday, 1 st May , marking the completion of an extensive environmental upgrade of the Grade II listed building at 214 Oxford Street in central London. The IKEA Oxford Street store will offer the traditional IKEA experience: a showroom packed with inspiration and roomsets, a market-hall filled with affordable home furnishings accessories, planning appointments and a Swedish Deli.
Retail Gazette
MARCH 18, 2025
Frasers Group has entered a consultation with selected staff within its design and editorial teams as part of a latest restructure, Retail Gazette has learnt. Sources within the retail giant said the consultations kicked off earlier this month on 7 March, impacting employees across both the retailers London HQ and Shirebrook offices. A company spokesperson confirmed that 30% of staff in the affected teams will be impacted.
Retail Times
MARCH 18, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Retail, leisure, and hospitality businesses across the nations flagship high streets from Birmingham and Bristol to Liverpool and London are facing rising costs that will impact jobs, growth, and investment across the country, according to fresh analysis from pro-growth group High Streets UK.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail Gazette
MARCH 18, 2025
Currys has launched a new partnership with Cancer Research UK to recycle unsellable tech donations from the charitys shops. As the UKs leading tech recycler , Currys processes over 50,000 tonnes of e-waste each year. Under the initiative, Cancer Research UK will be able to drop off unwanted tech items from its stores at Currys UK delivery depots, at no cost.
365 Retail
MARCH 18, 2025
Minka Dink, the London-based womenswear brand, is set to open its second pop-up at Sloane Stanley Estate on Kings Road in Chelsea. The three-week pop-up, located at 324-326 Kings Road, will span 1,728 sq ft and showcase a range of the brands best-selling collections alongside an exclusive first drop of its SS25 collection, available only in-store. Originally launched as a passion project during the pandemic, Minka Dink has built a reputation for timeless, versatile clothing that transitions seam
Retail Times
MARCH 18, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Mindful Chef, the UKs highest-rated recipe box, is proud to announce a major milestone:20 million hot school meals donated through its longstanding charity partner,One Feeds Two. The company first partnered with One Feeds Two in 2017, with a shared mission to combat child hunger – one of the worlds most pressing humanitarian challenges.
365 Retail
MARCH 18, 2025
Standing out in todays fast-paced retail environment requires more than just meeting customer demands. It requires agility, precision, and the ability to outpace the competition, even when dealing with the constant balancing act of pricing, inventory, promotions, and managing supplier relationships. Retail Express retail management solutions have AI at their heart, and offer a truly modern way for retailers to gain an advantage in a fast-advancing market.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Times
MARCH 18, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Over eight in 10 (86%) British retail brands believe social commerce is democratising the retail landscape, levelling the playing field by allowing mid-market businesses to compete against enterprise level companies and achieve commercial success regardless of size and resource, according to the latest research from Scurri, the next-generation delivery m
A1 Retail
MARCH 18, 2025
Junction 32 in Yorkshire is proud to announce a new charity partner for 2025, the incredible Yorkshire Air Ambulance (YAA), the independent emergency response charity providing life-saving services across Yorkshire and surrounding areas. Junction 32 is excited to cement its support of YAA with initiatives across its stores, as well as embarking on a range of fun-filled activities to help towards hitting its fundraising targets.
Retail Times
MARCH 18, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! GO Outdoorsrecently conducted a trial of body-worn cameras at its Stoke store to seek new ways to deter theft and ensure the safety of its store colleagues. Following the trials success, the retailer will now roll out the initiative to 25 more stores.
Retail Gazette
MARCH 18, 2025
Harvey Nichols is set to close its Beauty Bazaar store in Liverpool ONE as part of new CEO Julia Goddards growth strategy for the department store. A spokesperson for the retailer said it had chosen to focus on full category stores and as such the beauty only store that opened in 2012 will close next month. The closure comes as other retailers including Harrods, Boots and Sephora have invested millions into beauty only stores.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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