Tue.May 23, 2023

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Retail TouchPoints Reveals Latest 40 Under 40 Award Winners

Retail TouchPoints

Retail TouchPoints  and Design:Retail have unveiled the 2023 winners of the annual 40 Under 40 Awards , representing a dynamic and diverse class of executives who have contributed to industry progress. The 40 Under 40 Awards have evolved to spotlight the personal and professional accomplishments of executives across the retail industry — from store design to CX strategy, ecommerce and retail operations.

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Canada Goose to launch into Australia

Inside Retail

Canada Goose is set to make a foray into Australia under a brand management agreement reached with Brand Collective. The brand will roll out retail stores this year in Melbourne and Sydney, and open an e-commerce platform, to be augmented by selected wholesale distribution. “Partnering with a world-class luxury brand like Canada Goose gives us a great sense of pride,” said Brand Collective CEO Eric Morris.

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Google Debuts New Tools to Help Brands Harness the Power of Generative AI

Retail TouchPoints

Google unveiled a series of new tools for merchants and advertisers at its annual Google Marketing Live event on May 23, 2023. Among the updates that will soon be available are a new generative AI tool to help brands create more sophisticated product imagery , and the ability for brands to have their Google product feed automatically populated from the content on their website.

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Publix ending its GreenWise store experiment

Retail Wire

Publix has confirmed that it will rebrand its eight GreenWise Market stores under its namesake banner. “Our customers’ shopping habits have reinforced that they enjoy the attributes of a Publix GreenWise Market location, but within their traditional Publix shopping setting,” said company spokesperson Hannah Herring.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Unpacking the “murky” data behind the luxury spending boom

Inside Retail

Is the luxury sector immune to the cost-of-living crunch? Recent research from global real estate company Colliers seems to suggest that it is. Colliers is expecting luxury retail spending in Australia to grow by 5.42 per cent annually through 2027, primarily driven by millennials, with spending on fine dining experiences poised to grow even faster.

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Graf Lantz Seeks Growth Without Sacrificing Product Quality or Sustainability

Retail TouchPoints

For most of its 15 years in operation, Graf Lantz had a cult-like following based on its timeless product designs and emphasis on high-quality, sustainable materials — conditions that led to a steady 25% year-over-year growth rate since 2016. Then the brand went viral during the pandemic thanks to its eco-friendly handcrafted face masks, which helped Graf Lantz expand its customer base 14X over the past three years.

More Trending

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How A Very Good Job is Creating Immersive Brand Moments

Retail TouchPoints

A very good job has worked closely with some of the world’s top shows, such as “And Just Like That” and “Yellowjackets” on curating activations and experiential moments. During #RICE23, the company’s Co-founder and Head of Creative, shares her journey from Tough Mudder to The Museum of Ice Cream, and the lessons she’s learned building brand experiences across all channels.

ATS 238
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AI’s retail threat: ‘You’ll never go to Amazon” says Bill Gates

Inside Retail

Bill Gates, Microsoft Corp’s co-founder, says the technology race to win is the development of the top artificially intelligent agent, poised to disrupt search-engine, productivity and online shopping sites. “You’ll never go to a search site again,” he said. “You’ll never go to Amazon.” Speaking at AI Forward 2023, an event in San Francisco hosted by Goldman Sachs Group Inc and SV Angel, Gates said it would disappoint him if Microsoft were not in the running, though

Consumer 208
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Retailers try to curtail returns

Retail Wire

Return rates in 2022 were about 14 percent higher than the year and some retailers are taking a carrot-or-stick approach to reduce the amount of unwanted merchandise they have to process. Amazon.com is warning consumers about products with high return rates and offers free returns on items dropped at preferred locations.

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Chelsea in Bloom celebrates ‘My Fair Lady’

Retail Focus

Celebrating this year’s Chelsea in Bloom theme ‘Flowers on Film’, the LK Bennett Duke of York Square store has been transformed with installations reminiscent of the Audrey Hepburn classic ‘My Fair Lady’, in partnership with Royal Ascot. Bringing together the floral focuses of the film, the front window displays include “flower girl” Eliza Doolittle’s job working at the Covent Garden Flower Market, as well as her transformation to a Lady at Royal A

Marketing 147
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Start-up Samsara Eco partners with Lululemon to boost textile recycling

Inside Retail

Australian enviro-tech start-up Samsara Eco has partnered with global athletic apparel brand lululemon towards sustainability in textiles. Under this new partnership, Samsara Eco will create the world’s first infinitely recycled nylon 6,6 and polyester which will be used for lululemon’s product line. Together, the two companies will create new recycled nylon and polyester made from apparel waste, bringing to life lower-impact alternatives to important materials in the performance apparel industr

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Fed survey shows more Americans are struggling with higher prices

Retail Wire

The percentage of U.S. adults who said they were doing “at least OK financially” fell to 73 percent in 2022, down from 78 percent in 2021, according to a Federal Reserve Bank’s “Survey of Household Economics and Decisionmaking.

ATS 130
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As China opens its borders, retailers are set to benefit from tourism

Inside Retail

As of 29 April, international travellers entering China no longer need to take a PCR test, they only need to take a rapid antigen test, which they can administer themselves. The country has fully opened its borders after a three-year wait, and its residents are also making the most of it. According to China’s Ministry of Culture and Tourism , the recent Lunar New Year holidays saw 308 million domestic trips, generating almost RMB 376 billion (A$80.7 billion) in tourism revenue.

Shopping 130
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TikTok sues Montana over ban

Retail Wire

TikTok has filed a federal lawsuit against Montana after the state recently passed a ban on the video-sharing app. The lawsuit claims that Montana’s measure violates the company’s First Amendment rights and that the state doesn’t have jurisdiction in the matter, which it says is the federal government’s purview.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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How Aussie gumboot brand Merry People is taking on industry giants

Inside Retail

Melbourne-based gumboot label Merry People was born in 2012 after founder Danielle Holloway found the that she couldn’t find a pair of gumboots suitable to her needs. Since then, the business’ popularity has exploded. Here, Holloway talks about her journey from the banking world to fashion, the value of the tough early days ‘doing the markets’, expansion efforts in the UK and US, Merry People’s strength in digital marketing, the challenges of balancing a business with motherhood, and

Marketing 130
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Temu’s prices undercut dollar stores

Retail Wire

Temu has become the second most downloaded app on Google Play And Apple’s app store since it launched in September. The online shopping platform, which tells consumers that its low prices enable them “to shop like a billionaire,” poses a competitive threat to online and brick-and-mortar retailers like dollar stores.

Shopping 130
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Calling All Cisco Networking Academy Alumni to Participate in New Awards Program

Cisco Retail

No achievement is too high for our alums. And we honor this fact by launching the new Cisco Networking Academy Alumni Awards. From day one, it’s been about the students and their success.

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Brand looks to reinvent how people use t-paper

Retail Wire

Bambox sells bamboo toilet paper in a box rather than a roll. The company claims that its design cuts down on the amount of wasted toilet paper. “It’s stored in a square and the paper is square and it’s compressed to the maximum,” said Roy Shihor, founder of Bambox.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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R.e.m. Beauty receives investment from Sandbridge Capital

Retail Dive

The celebrity-founded makeup brand hopes to optimize its “global potential.” Ariana Grande bought back the brand's assets in February.

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Lowe’s lowers its forecast as customers cut back on DIY projects

Retail Wire

Lowe’s cut its full-year forecast despite beating Wall Street’s sales and earnings expectations for the first quarter. The home improvement chain saw reduced spending on do-it-yourself projects despite lower lumber prices. CEO Marvin Ellison said he remains “optimistic about the medium-to-long term outlook for home improvement and our ability to continue to grow market share.

Marketing 100
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How can you power the future of retail?

Cisco Retail

As Bonnie Raitt would say, let’s give them something to talk about! And that is exactly what we intend to do at Cisco Live 2023 in Las Vegas (June 4-8, 2023).

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Workers who can do their jobs at home want to work from home

Retail Wire

About 40 percent of workers between 18 and 84 say they can do their jobs from home, according to a Washington Post/Ipsos survey. Thirty-seven percent of those would choose to work from home “all of the time” and 35 percent would do so “most of the time” if given the option.

ATS 100
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Textile recycling, reuse missing from FTC’s Green Guides, group says

Retail Dive

Companies and advocates in the textile and fashion industries are urging the Federal Trade Commission to add the issue to its ongoing workshops.

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Using digital to create better healthcare and more resilient communities

Cisco Retail

Cisco recently hosted its first Smart Healthcare Summit in Singapore, involving experts from the Australian and Asian health and higher education sectors.

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Lowe’s lowers full-year guidance as DIY spending softens in Q1

Retail Dive

Despite near-term economic pressures, the home improvement chain said it has a generally positive long-term outlook.

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Five “Don’t Miss” Highlights Coming to Cisco Live 2023 in Las Vegas

Cisco Retail

With sunny skies, and an entertainment calendar filled with music, shows, immersive experiences, Las Vegas is a great city to visit in the summer.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Walmart opens store-based fulfillment center in Arkansas

Retail Dive

The facility will help the retailer boost order throughput via a proprietary storage and retrieval system.

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Myth-busting the Path To Success

Cisco Retail

It is hard for me to believe that in 2023, we are still talking about gender equality, race, diversity and inclusion in the workplace.

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Sam’s Club expands self-service recycling units

Retail Dive

The rollout to stores in Northwest Arkansas follows a successful pilot of the units in El Paso, Texas, where the retailer diverted an estimated 200,000 pieces of loose packaging.

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Boyy flagship in Milan reveals layers of the store's history

Dezeen

Danish artist Thomas Poulsen, also known as FOS, has revamped the flagship store of accessories brand Boyy in Milan , keeping time-worn surfaces left over from the site's former fit-outs. This marks the third time that FOS has refreshed the space on Via Bagutta since 2021, as part of the artist's plan to create a dynamic "evolving" store. FOS has redesigned Boyy's flagship in Milan In its first incarnation, the Boyy flagship had funhouse-style mirrors, walls draped in faded pink fabric and cobal

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio