Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. As a result, as the science of commerce has evolved rapidly online, driving deeper personalization and more efficient deployment of marketing and logistics resources, the physical store environment has remained stubbornly analog.

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Point of Sale Promotions Inventory Management Grocer 244

Inside Retail

FEBRUARY 7, 2024

Goodyear Dunlop Tyres Australia says it has “begun to evaluate different scenarios” for its business” but no decision has been made as to the future of its 100-strong network of Beaurepaires retail stores. News.com has reported the 102-year-old chain is set to close after a series of decisions in boardrooms in the US and Australia and the collapse of negotiations to sell the business to rival Bob Jane Corporation.

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Planning 290

Retail TouchPoints

FEBRUARY 7, 2024

Primark has opened it second U.S. distribution center, in Jacksonville, Fla., to serve its expanding store fleet. The retailer also has signed leases for planned new stores in four locations: Potomac Mills in Woodbridge, Va.; Mall at Prince George’s in Hyattsville, Md.; CoolSprings Galleria in Franklin, Tenn.; and Katy Mills in Katy, Texas. The new retail stores will total more than 128,000 square feet of retail selling space, offering the latest fashion trends and essentials as well as homeware

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Planning Location Fashion Consumer 253

Retail Wire

FEBRUARY 7, 2024

Rappers Snoop Dogg and Master P have filed a lawsuit against Walmart and Post Consumer Brands. The rappers, through their company Broadus Foods, allege that the two corporate giants concocted a plan to derail their cereal brand, Snoop Cereal.

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

FEBRUARY 7, 2024

Resale search engine Beni announced a series of new partnerships with top brands, including Poshmark , ThredUp and Patagonia , and launched an app version of its platform for iOS users. First launched in 2021 as a browser extension, Beni now boasts more than 50 resale partners that together allow the platform to aggregate nearly 80% of all online resale listings.

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Retail Focus

FEBRUARY 7, 2024

Zebra, a leading commercial interior design and architecture studio with offices worldwide, is proud to announce the launch of Design that Connects – a reflective and meticulously crafted book that explores the evolution of consumer and space interaction through Zebra’s mission to connect and create spaces, delivering desired experiences across retail, hospitality and beyond.

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Consumer Location ATS 147

Inside Retail

FEBRUARY 7, 2024

In an era marked by rapid technological advancements and economic uncertainties, the retail landscape finds itself at a critical crossroads. A recent global study conducted by the IBM Institute for Business Value sheds light on the escalating discontent among consumers with traditional shopping experiences, both in-store and online. With only a meagre 9 per cent expressing satisfaction with in-store shopping and 14 per cent with online alternatives, the findings underscore a pressing need for in

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Retail TouchPoints

FEBRUARY 7, 2024

Ahold Delhaize USA will make the DoorDash on-demand grocery delivery marketplace available across its five supermarket banners: Food Lion, Hannaford, Giant Food, The Giant Company and Stop & Shop. The service already is live for most customers of these banners; Food Lion will pilot with DoorDash in February and expects to launch in its markets in March.

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Supermarket Shopping Planning Marketing 236

Inside Retail

FEBRUARY 7, 2024

You’re willing to make allowances for the cramped aisles where you slither past another customer in deep hope you don’t brush body parts. And you will gladly walk down the third aisle to get to the top of the first – and repeat, anticlockwise if needed – precisely because you know the best price for your chosen brand will be found if you can just breathe in and crabwalk with confidence to its suspected location.

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Retail TouchPoints

FEBRUARY 7, 2024

The retail landscape is evolving, driven by shifting consumer preferences and an increasing awareness of the environmental impact of traditional business practices. As demand for sustainability grows, retailers are tasked with reimagining their strategies to embrace eco-friendly solutions. Amidst these changes, seemingly minor elements within retail displays are stepping into the spotlight for their potential to make a significant difference.

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Consumer Apparel Visual Merchandising Store Operations 236

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Wire

FEBRUARY 7, 2024

After a journey of nearly four decades, Costco's longstanding CFO, Richard Galanti, is preparing to step back from his role. The torch is being passed on to Gary Millerchip, an experienced executive and former finance chief at Kroger.

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Finance ATS 130

Retail TouchPoints

FEBRUARY 7, 2024

Discount shopping app Temu is giving U.S. and European merchants access to sell on its marketplace, which had previously only been open to China-based merchants. In announcing the news, Temu not only highlighted the benefits to sellers, which it said can now “reach millions of new customers” through its platform, but also the benefits to shoppers, who as a result of the expansion will begin to see more “local options” in the shopping app.

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Retail Focus

FEBRUARY 7, 2024

In 2024, the landscape of customer engagement tools plays a pivotal role in elevating marketing performance. These tools are indispensable for implementing marketing automation, delivering tailored communication, and making data-informed decisions to enhance your campaign’s return on investment (ROI). When selecting the most suitable tool for your needs, it’s crucial to consider key factors: Cost efficiency: Ensure that the tool is cost-effective for effectively reaching and engagin

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Retail Wire

FEBRUARY 7, 2024

Hormone-disrupting chemicals in plastics and other household items may be linked to thousands of preterm births in the U.S. per year.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

365 Retail

FEBRUARY 7, 2024

Nespresso Professional has appointed Nick Stevens as B2B Commercial Director for the UK and Republic of Ireland (ROI). Nick joined the company in May 2017, and will continue to steer the Nespresso Professional teams by growing the B2B division across various commercial areas including HORECA and Office commerce. Nick moved to Nespresso Professional from Nestle Waters, where he held responsibility for the HORECA channel.

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Marketing ATS 116

Retail Wire

FEBRUARY 7, 2024

Honda is recalling over 750,000 vehicles over a potentially life-threatening air bag issue.

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Shopping Center

FEBRUARY 7, 2024

Walla Walla, Wash. — Alamo Group and Covenant Real Estate Group have acquired Walla Walla Town Center, a 120,169-square-foot shopping mall situated on 31 acres in Walla Walla. Tenants at the… The post Alamo Group, Covenant Real Estate Acquire 120,169-Square-Foot Shopping Mall in Walla Walla, Washington appeared first on Shopping Center Business.

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Shopping ATS 105

Retail Wire

FEBRUARY 7, 2024

Neiman Marcus Group has decided to terminate its commercial partnership with online luxury retailer Farfetch.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 7, 2024

Valentine’s Day isn’t just about hearts and flowers; it’s also about capitalizing on the season of love to boost your retail revenue. As a retailer, you have a golden opportunity to cater to the romantic whims of your customers and maximize your sales potential. With the right strategies in place, you can make this Valentine’s Day your most profitable yet. 10 Valentine’s Day Best Practices to Boost Your Retail Sales Here are some Valentine’s Day retail best pr

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Jewelry Promotions Management Shopping 94

Retail Wire

FEBRUARY 7, 2024

Ford Motor Co. had an impressive run in 2023, continuing to make solid profits despite a challenging year.

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Shopperations

FEBRUARY 7, 2024

Do you struggle with actualizing your shopper marketing events? You do? Well, you should feel good, at least you are trying. When we engage with CPG clients, we find that actualization is often such a huge pain that some organizations don’t even attempt to do it.

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Marketing ATS 91

Retail Wire

FEBRUARY 7, 2024

Over the last few years, Coca-Cola has been testing out quirky limited editions of their fizzy drinks, and its most recent "Spiced" flavor seems to have stuck.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

RIS News

FEBRUARY 7, 2024

Saks Fifth Avenue is reinventing its West Coast flagship experience with the opening of its new women's store on Wilshire Boulevard in Beverly Hills, CA. Take a look inside.

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Retail Wire

FEBRUARY 7, 2024

AT&T customers in California recently received notification that their landline service is at risk.

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ATS 130

RIS News

FEBRUARY 7, 2024

Bhaumik Sharma, CDTO North America of Haleon, is taking to the stage at Analytics Unite this May 1-3 to tackle the topic of optimizing IT infrastructures for advanced analytics efforts.

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ATS 89

Retail Wire

FEBRUARY 7, 2024

This Valentine's season, Pizza Hut is rolling out a rather perplexing product: Goodbye Pies.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Kuusoft

FEBRUARY 7, 2024

Digital signage is a core component for marketing across almost every industry segment. Research shows investing in… The post 4 KPIs for Digital Signage appeared first on The Official Kuusoft Blog.

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Marketing 88

Retail Wire

FEBRUARY 7, 2024

In the face of global warming, nine American states are joining hands to champion the use of electric heat pumps. With an ambitious goal of converting 90% of residential heating, air conditioning, and water heating sales to heat pump technology by 2040, these states aim to drastically reduce carbon emissions.

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Retail Customer Experience

FEBRUARY 7, 2024

Sandra Hsia, CEO of Partner Tech USA, shares insight on the company’s customer engagement strategy, its holographic touch innovation and its AI-based powered checkout solution.

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Checkout 87

RIS News

FEBRUARY 7, 2024

In an industry as fast-paced and hyper competitive as retail, business executives have a strong need to understand factors that are disruptive, transformational and engines of innovation.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience