This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
The U.S. economy may not have officially entered a recession, but consumers are nonetheless navigating rising prices, dwindling savings and a near-constant stream of financial anxiety. Now, with the onset of widespread global tariffs, consumer confidence has hit its second-lowest point since 1952. Even unconventional indicators of economic health reflect the mood: salon owners have reported a rise in recession blond as clients opt to let their natural roots grow out, and Google searches for pres
Inside Retails Top 50 People in E-Commerce , presented by Australia Post, is an annual ranking of the most impressive and inspiring leaders in Australias online retail industry. Over the coming weeks, we will be profiling this years Top 10. Here, we speak with #9, Airi Sutherland, VP of e-commerce and technology at Outcast Clothing, about discovering a passion for retail and digital, her proudest career achievements to date and the true purpose of e-commerce professionals.
A brand new Store of the Future concept store, a thrift shop operated by the British Heart Foundation (BHF), opens today in Scotlands capital Edinburgh, and its a model of both charity and sustainability. For example, the cash desk countertop is produced using waste textile direct from the BHFs 675 shops across the UK. Waste plastic, bubble wrap and plastic bags are being formed to manufacture unique lampshades above the cash desk, and the stores entire lighting system is produced via a 3D print
Cisco needed to scale its virtual support engineer that assists its technical support teams around the world. By leveraging its own Splunk technology, Cisco was able to scale the AI assistant to support more than 1M cases and free up engineers to concentrate on more complex cases, creating a 93+% customer satisfaction rating, and ensuring the critical support continues running in the face of any disruption.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Ashley Buchanan, now former CEO of Kohl’s. (Image courtesy Kohl’s) Kohls Board of Directors has terminated CEO Ashley Buchanan for cause and has appointed current board Chair Michael Bender as Interim CEO while a permanent replacement is sought. According to a statement from the company, Buchanan was terminated for engaging in vendor transactions that involved undisclosed conflicts of interest following an investigation conducted by outside counsel and overseen by the board.
After Tuchuzy fell into administration for the second time in five years, the industry was quick to point out where the Bondi-based fashion brand went wrong but after its appointed administrators, Antony Resnick and Henry Kwok from dVT Group, announced a successful sale, experts are weighing in on the enduring value of the brand. Tuchuzy has a reputation in the Australian fashion industry for curating a mix of high-end and accessible pieces.
Amazon will invest $4 billion to enhance rural delivery capabilities, a move that will expand the number of rural delivery stations to 200 and create an estimated 100,000 new jobs. When the expansion is complete, Amazon will be able to deliver 1 billion additional packages annually to customers living in 13,000 zip codes spanning 1.2 million square miles an area the size of Alaska, California and Texas combined.
Amazon will invest $4 billion to enhance rural delivery capabilities, a move that will expand the number of rural delivery stations to 200 and create an estimated 100,000 new jobs. When the expansion is complete, Amazon will be able to deliver 1 billion additional packages annually to customers living in 13,000 zip codes spanning 1.2 million square miles an area the size of Alaska, California and Texas combined.
How can AI turbocharge retail and what are the benefits? Tools like ChatGPT and DeepSeek have attracted a lot of press attention, but the coverage they get only paints half of the picture of AI. Predictive, problem-solving AI, which analyses data to provide insights and enable powerful automations, is arguably more transformative. Ultimately, the three biggest goals of any retailer are driving revenue, increasing profit, and improving customer experience.
From travelling the world and road-testing the worlds greatest cars as part of the presenting team on Top Gear and The Grand Tour, to co-owning a pub in Wiltshire, from being sacked from every job hes ever had, to eating bulls bits with Gordon Ramsey, hes now popping up in your local Waitrose with a gin he has made from wait for it British parsnips.
Cisco IT needed to secure its workforce in a zero trust, user-friendly way that would allow its 130,000 users to securely work anywhere, from any device, without friction. By leveraging its own Duo Passwordless, the team was able to eliminate phishable multi-factor authentication factors, improve usability and productivity, reduce authentication actions by 93%, and secure its workforce from anywhere.
With the retail industry growing more competitive than ever, businesses are looking to gain a competitive edge by deploying the latest technological advancements. Industry leaders are looking to increase efficiency through electronic shelf labels (ESL), digital displays, data-driven insights and digital monitoring. The transformation of in-store retail experience has just begun.
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Sheep Inc Unveils FIBREGEN a revolutionary 100% regenerative material alongside a collection of FIBREGEN hoodies & sweatshirts developed over two years of R&D and extensive trials. This is the first product release since completing their series A investment last month. Developed in collaboration with Inovafil in Portugal, FIBREGENTM was created over two years of meticulous development.
Instacart has purchased Wynshop , which provides ecommerce solutions to retailers including Wakefern and Pattison. Instacart has increasingly been focusing on physical stores and digitizing the in-store experience, expanding beyond its roots in grocery delivery. Financial information about the acquisition was not disclosed. Our deep integration with retailers and our leading technologies are critical advantages for Instacart, said Chris Rogers, Chief Business Officer at Instacart in a statement.
The Lexicon, owned in a joint venture between Schroders Capital and Legal & General Capital, has secured 23,039 sq ft of new retail, F&B, and leisure lettings with Mango, Rituals, and Jamaica Blue all arriving at the Bracknell retail destination. International fashion brand Mango has opened a new 19,210 sq ft store at The Lexicon in what is a flagship letting for the scheme.
The global tariff landscape is shifting rapidly, creating uncertaintyand opportunityfor companies involved in product development, manufacturing, and import/export. From a normal world of historically low tariffs, brands are now navigating a surge of additional duties, country-specific regulations, and evolving trade relationships. In this post we cover what you need to know and identify several strategies to help you manage through the chaos, keep your supply chain resilient while over time tur
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Morrisons is testing out aisle-roaming “tally” robots in its stores to monitor how goods are being displayed on shelves. The supermarket chain is trialling the robots, which are said to be the world’s first autonomous inventory bot, across its Wetherby, Redcar and Stockton stores, The Grocer reported. The bots use computer vision and AI to independently move through supermarket aisles multiple times per day to collect data.
The Lexicon, a retail destination in Bracknell jointly owned by Schroders Capital and Legal & General Capital, has expanded its line-up with 23,039 sq ft of new retail, food and beverage, and leisure lettings. The latest arrivals include international fashion brand Mango , personal care and homeware retailer Rituals , and coffee shop chain Jamaica Blue.
M&S has paused recruitment as it grapples with the impacts of an ongoing cyberattack. The food and fashion giant has taken down all of its online job adverts and paused recruitment following the ransomware attack, The Telegraph reported. The M&S website said that it was hiring for 232 positions throughout its warehouses, stores and offices as of 22 April.
FLANNELS , part of Frasers Group , has expanded its London presence with a new 5,000 sq ft store at Westfield Stratford City. The opening marks the latest step in the retailers UK growth strategy, bringing its blend of luxury and contemporary fashion to East London. The store features a curated edit across menswear, womenswear, footwear, and accessories.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Co-op has informed employees to keep their cameras on during remote work meetings as the company deals with an ongoing cyberattack. The convenience store chain urged its 70,000 workforce to remain vigilant as its IT teams work to protect their systems. Co-op also told staff not to record or transcribe calls, or post any sensitive information into Teams chats, the BBC reported.
Online fast fashion label Shein has launched Aralina, a new brand inspired by the Australian lifestyle. Aralina, which distinguishes itself with minimalism and sustainability goals, offers a take on casual wear, loungewear, swimwear, and athleisure designed with comfort, confidence and authenticity in mind, the company says. Created by an Australian team led by Tara Skene-Haygarth, Aralina has committed to making 20 per cent of its range with preferred materials by the end of this year, with cur
Puma is set to relocate its UK head office from London to the new Circle Square development in Manchester. The sportswear brand has signed a 20,000sq ft workspace at the 87m development located on the Oxford Road Corridor. Puma said its new base in Manchester “is already home to a growing community of retail tech and digital-first businesses, making it a future-facing base for Puma’s UK operations and a strategic step in its ongoing transformation” The relocation comes as the b
Total Till sales grew 9.6 percent in the last four weeks, with sales peaking at +19.8 percent week ending Easter Saturday Seasonal offers drove shopper spend with a sharp increase in sales (+11.6 percent) of fresh foods. Sales of general merchandise like outdoor accessories and clothing also grew (+11.7 percent) as shoppers ring in Spring. In-store sales (+9.4 percent) continue to pull ahead of online (+6.3. percent), over the last four weeks with 1 in 4 GB households (27 percent) opting to shop
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Sports Direct has launched a new flagship store at Westfield Stratford City , spanning 20,000 sq ft across two floors, marking a key milestone in its expansion across London. The opening strengthens its footprint in the capital, coming as part of the ongoing Elevation Strategy by parent company Frasers Group. Located on the first floor of the shopping centre, the new store offers a broad range of sports apparel, footwear and equipment across menswear, womenswear and childrenswear.
Registration is now officially open for the sourcing event of the summer the Home & Gift Buyers’ Festival ! Returning to Harrogate from 20 th 23 rd July 2025, the festival is thrilled to announce its 65 th year of supporting the retail industry, cementing themselves as the Norths go-to summer sourcing trade event. As UK retails premier summer trade show, this vibrant summer showcase is the ultimate destination for retailers and designers looking to source, network, and celebrate in a
Space NK owner Manzanita Capital has launched a formal sale process of the beauty chain, more than a year since it appointed bankers to handle the sale. According to Sky News , prospective bidders have been approached in recent weeks. Manzanita Capital drafted in bankers at Raymond James last April to oversee an auction that could see the retailer fetch between 300m and 400m.
iStock/EyeEm Mobile GmbH It's time to celebrate National Small Business Month. May is a month to applaud and recognize the contributions of small businesses to the economy. And right now, they (myself included) are experiencing a tough time due to our current economic environment. Yet, because we are hard working, fierce, resilient and brave, we are the backbone of our economy.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
DSW has rolled out Imbox Protection machines at nearly 500 locations, allowing customers to protect their newly purchased footwear in just 60 seconds. Using a water-based spray, the enclosed Imbox machine coats shoes with a protective shield that repels water, stains, dirt, mud and fading without the use of harsh chemicals. The touch-free, in-store service costs $8.99 and provides up to eight weeks of invisible protection (longer with light wear).
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Aldi, the UKs fourth largest supermarket, will gift 2m to small and medium-sized businesses over the next two years to help them fund a variety of industry apprenticeships. The commitment, which forms part of the apprenticeship levy gifting scheme Aldi launched in 2021, will take the amount of apprenticeship funding the supermarket has provided to [̷
NO SAINT, a groundbreaking new vaping brand and technology platform dedicated to redefining vaping experiences, is launching this May as a sophisticated, safer alternative that prioritises quality, innovation, and responsibility. Built with cutting-edge technology and premium ingredients, NO SAINTs vaporiser can last up to two years and eliminates hazardous flavours and harmful chemicals found in many existing brands.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Warburtons, the UKs largest bakery brand, continues its tradition of partnering with Hollywood royalty for its iconic storytelling adverts, unveiling Academy Award-winning actress Olivia Colman as the star of the latest ad, The Inspection.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
We organize all of the trending information in your field so you don't have to. Join 40,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
147 
Let's personalize your content