Retail TouchPoints

JULY 9, 2021

For owners and franchisees of multi store chain retail outlets, the news is increasingly real and positive. Not only are they achieving energy efficiency, they’re impressing their customers, too. What began as a trend to “go green” is now making real differences in profitability and the way consumers see brands. It can really be the difference between “going green” and “going out of business.”.

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Management Accounting Customer Experience Finance 264

Retail Wire

JULY 9, 2021

The trend of Americans spending big to make their homes more livable extends to pools in their backyards. This has created a big market for pool maintenance and related products for retailers and distributors, including Leslie’s and Pool Corp.

Marketing 190

Marketing 190

Retail Focus

JULY 9, 2021

Dobbies Garden Centres, today (Thursday 8 July) opens its first London-based little dobbies. Located on Westbourne Grove, this will be the third little dobbies to open in the UK, following the success of its first two format stores in Edinburgh and Bristol. The store will bring Dobbies’ total open stores to 72 across the UK, with number 73 in the pipeline (little dobbies Chiswick).

Point of Sale 173

Point of Sale Customer Experience Location Planning 173

Retail Wire

JULY 9, 2021

Heineken ran a social media ad that ended with the message, “The night belongs to the vaccinated. Time to join them.” That was all it took for some to call for a boycott of the brewer. Heineken is among a large number of brands and retailers that have run ads and made social posts calling on people to get vaccinated against the virus.

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail Focus

JULY 9, 2021

Retailers that use their brand communities to create emotional connections with their customers see a greater ROI from their marketing investment, a new study 1 by loyalty and engagement platform, LoyaltyLion has found. The Community Matters report , which involved a survey of more than 4,000 consumers, explains how making customers feel aligned with your values, and offering experiential benefits that elevate their shopping experience, are important in motivating customers to join a brand commu

Marketing 147

Marketing Returns Shipping Consumer 147

Retail Wire

JULY 9, 2021

The numbers of companies engaged in selling products via live-streamed events continues to grow, with Amazon.com, Levi’s, Petco, Walmart and others getting in on the act. Sales via live-streaming are expected to reach $11 billion this year, according to Coresight Research.

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Retail Wire

JULY 9, 2021

Fidji Simo, a veteran executive who led Facebook’s mobile and products teams for the past decade, has been named CEO of Instacart. Ms. Simo, who joins the grocery delivery service as it is preparing to go public, replaces Apoorva Mehta, Instacart co-founder. Mr. Mehta will become executive chairman of the company next month.

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Cisco Retail

JULY 9, 2021

DNA Center Template Labs – DayN Templates. Overview. The focus of this episode is DayN Templates for operations and setting up a lab or production environment to enable this capability. The third and fourth labs in the series aim to understand the various concepts required to support device configuration after onboarding. The labs within this series allow for use in the DCLOUD environment; however, you may equally utilize them as part of a Proof of Concept setup at a customer’s lab.

Accounting 145

Accounting Fulfillment Shipping Location 145

Retail Wire

JULY 9, 2021

Beyond Meat announced that its new plant-based chicken tender alternative is now on the menu at up to 400 restaurants across the U.S. The product, according to the manufacturer, is entirely different than its Beyond’s Chicken Strips, which were discontinued in 2019.

ATS 100

ATS 100

Cisco Retail

JULY 9, 2021

DNA Center Template Labs – Onboarding Templates. Overview. The focus of this episode is Onboarding Templates and setting up a lab or production environment to enable this capability. This second lab in the series aims to understand the various concepts required to support device onboarding. The labs within this series, allow for use in the DCLOUD environment; however, you may equally utilize them as part of a Proof of Concept setup at a customer’s lab.

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Accounting Fulfillment Shipping Location 142

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Wire

JULY 9, 2021

Older Americans with the financial wherewithal found that staying at home to work was enjoyable — so enjoyable, in fact, that some are just choosing to take retirement rather than return to their daily commutes working outside of their homes. “We haven’t seen people want to delay retirement,” said Mike Leverty, founder of Leverty Financial Group. “They’re getting a flavor of what retirement will look like in working from home.”.

Returns 100

Returns ATS 100

Retail Dive

JULY 9, 2021

The biggest players saw outsized sales gains as consumers flocked to their sites. Topping the list was Amazon, with around 40% growth last year.

Consumer 135

Consumer 135

Retail Wire

JULY 9, 2021

Consumers are going back to buying new clothes and that adds up to a year with higher sales and profits for Levi Strauss & Co. The iconic American denim brand said it is seeing increased demand for pieces across its product line. “About 35% of consumers in the U.S. have changed waist sizes. And some of it is up and some of it is down, but either way, it creates another reason for people to go out and update their wardrobe,” CEO Charles Bergh said on an earnings call.

Consumer 100

Consumer 100

Cisco Retail

JULY 9, 2021

Oracle Cloud Infrastructure (OCI) provides a wide range of cloud-computing services, workloads, and applications to organizations globally. With Cisco Secure Firewall, organizations are able to build a scalable RAVPN architecture on OCI, providing employees secure remote access to their organization’s resources from any location or endpoint. This scalable architecture brings together Cisco Security and OCI Infrastructure-as-a-service (IaaS) and extends remote access VPN capabilities with the com

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Location ATS 125

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

JULY 9, 2021

Fifty-six Black supervisors, senior managers and directors employed by Walmart were asked to rate the company as an employer in a internal survey. A majority gave the retailer an unfavorable review. “Hiring, developing, and retaining diverse talent is a top priority for Walmart,” a company spokesperson said. “While we are proud of the progress we have made, we are always looking at our own systems and processes with a critical eye for ways we can do even more.”.

Management 100

Management ATS 100

Retail Dive

JULY 9, 2021

As consumers become increasingly optimistic about the economy, 40% of parents expect to spend more this year, according to the report.

Shopping 134

Shopping Consumer 134

Hyken

JULY 9, 2021

This week we feature an article by Davis Nguyen, the founder of My Consulting Offer. He writes about how to cultivate a customer community. All company leaders know that their customers are the lifeline of their business — without loyal customers who would rather choose your product or service over one of your competitors, your business could ultimately become stagnant and fail.

Management 114

Management Consumer Marketing 114

Talking Retail

JULY 9, 2021

Coca-Cola Europacific Partners (CCEP) has expanded its Reign energy drink range with two new flavours. Peach Fizz and Orange Dreamsicle are available in plain and £1.49 price-marked 500ml cans and join existing Melon Mania, Razzle Berry, Lemon Hdz, Sour Apple flavours. The new variants combine “a number of performance-enhancing ingredients”, such as 200mg of natural.

ATS 111

ATS 111

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Times

JULY 9, 2021

JYSK, the Danish retailer operating globally, has opened its 23rd store in the UK today, with doors opening to the public for the first time at its brand new 1200m2 site in Stockport, Greater Manchester. Situated in Manchester Road Retail Park, Stockport joins Oldham, Bolton and the recently opened store in Bury to provide high-quality, affordable furniture and homeware goods to the Greater Manchester region.

ATS 105

ATS 105

Talking Retail

JULY 9, 2021

Co-op has this week opened a new look convenience store in central London, with the group’s first coffee counter selling its own Ever Ground Coffee. The 2,168 ft store on Baker St will run on 100% renewable electricity and its coffee brand features a wide range of Fairtrade products. The store involved an investment of. This story continues at Co-op’s new Baker St store launches own coffee brand counter.

ATS 105

ATS 105

Cisco Retail

JULY 9, 2021

Co-Authored by Alexandra Zagury. The network is sometimes blamed as the cause when bad things happen while working. Computer too slow? It must be the network. Internet too slow? It must be the network. While this may be said in fun, it’s true that we’ve become extremely dependent on a continuous and reliable network—whether connected over hard wires or Wi-Fi.

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Management Marketing Location ATS 105

Retail Dive

JULY 9, 2021

The discount operator just hired its first chief medical officer and said it's increasing its lineup of health-focused products and services.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Minded

JULY 9, 2021

Acquiring new customers and keeping existing ones is the number one priority for any business that is keen on staying afloat. Yet, the pandemic disrupted client acquisition tactics forcing retail businesses to adopt new mechanisms to attract and keep customers. This post highlights some of the marketing strategies businesses can deploy to not find new customers and keep existing ones.

Marketing 98

Marketing Clienteling Merchant Services Advertising 98

Secure Retail

JULY 9, 2021

Secure Retail is a leading distributor in payment solutions specialising in hardware distribution and payment processing solutions. Due to our continued growth and expansion, we currently have two vacancies for Warehouse Repair Technician’s in our Managed Services Team. Do you enjoy a hands-on role? Do you want to join a professional and friendly team to contribute to the efficient operations of a successful company based in Coalville, Leicestershire?

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Payment Services Technical Support Returns Management 98

Retail Times

JULY 9, 2021

The Spirit of Wales distillery has a passion for the Welsh nation. From providing drinks inspired by the fishing, farming, mining, and steel industries to the fruity florals of the area. Each product created by the Newport based distillery in South Wales captures the essence of the Welsh.

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Retail Geek

JULY 9, 2021

A weekly podcast with the latest e-commerce news and events. In episode 269 is a recap of Amazon and Instacart news as well as other industry news. Subscribe: Apple Podcasts Google Podcasts Spotify Stitcher Podcast RSS SoundCloud TuneIn iHeartRadio Google Play Music Overcast Pocket Casts Facebook. ? ? ? ? ? Breaking News: Instacart has appointed Facebook executive Fidji Simo as its new CEO.

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Shipping Merchant Services Fulfillment Wholesale 98

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Times

JULY 9, 2021

A new report part of an ongoing collaboration between the global consultancy partnership Kearney, and the World Economic Forum, has found that only a minority (12%) of leading companies globally are sufficiently protected against future disruptions in supply chains and operations. The remaining 88% urgently require additional measures aimed at building resilience, with 52% of businesses in this group considered mainstream players while 36% are ‘resilience laggards’.

ATS 98

ATS 98

LS Retail

JULY 9, 2021

©iStock/Drepicter Scenario planning offers a powerful approach to testing strategies, making complex decisions, enhancing risk management, generating innovative initiatives, building optionality, improving organizational learning, and understanding uncertainty at different organization levels. Scenario planning is not exclusively an enterprise organizational tool.

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Planning Management ATS 98

Retail Times

JULY 9, 2021

Marcus Rashford’s feet have been named the ‘most valuable’ still playing in Euro 2020 and fifth place overall – worth £883,008 annually in the UK market alone. The England star attracts a search every 137 minutes from consumers for his Nike boots.

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Consumer Marketing 98

Retail Dive

JULY 9, 2021

Starting Aug. 2, Fidji Simo will assume the top role at the company while current CEO and founder Apoorva Mehta will serve as executive chairman.

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ATS 109

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience