Mon.Aug 28, 2023

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Why growing retailers prioritize the checkout experience

Retail Dive

How you mix and match elements of the checkout experience can have a significant impact, and there’s a lot of opportunity to grow for retailers that have not optimized it.

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Aldi Australia plays down imminent e-commerce expansion reports

Inside Retail

Aldi Australia says it continues to explore opportunities to offer online shopping, however, it has downplayed media reports of an imminent move and says comments made by one of its executives were “slightly misconstrued”. News.com reported today that Aldi “will begin offering online shopping to remain competitive with Coles and Woolworths in Australia” citing comments by Aldi’s director of customer interactions, Adrian Christie, speaking at a parliamentary inquiry into promoti

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Instacart, Klaviyo Move Closer to IPO Filings

Retail TouchPoints

Instacart has moved another step closer to an IPO, filing an S-1 form with the Securities and Exchange Commission (SEC) but not providing information on how many shares the company plans to sell or at what price. Instacart had confidentially filed for an IPO in May 2022 but had not pursued it further until now. Additionally, marketing automation solution provider Klaviyo has filed an S-1 form for its IPO, also without specifying the number of shares it will offer or the stock’s price range.

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Restaurant Brands struggles as inflation evolves 

Inside Retail

Trans-Tasman fast-food operator Restaurant Brands New Zealand’s performance continued to be impacted by rising inflationary environment during the six months ended June 30. The group cited input cost increases in the New Zealand business – exceeding expectations – and lower than predicted sales growth in California and Hawaii, and higher interest rates.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Nordstrom Doubles Down on Rack Business Following 8.3% Revenue Drop

Retail TouchPoints

Nordstrom ’s net sales decreased 8.3% year over year in Q2 2023, which ended on July 29. The company pointed to the wind-down of Canadian operations and the shift in timing for its Anniversary Sale as two of the key reasons why the YOY revenue fall was so significant. Q2 2023 results included no sales from Canadian operations, compared with a full quarter of sales from Canadian operations in Q2 2022.

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What Bunnings FY23 results mean for the home improvement sector

Inside Retail

Bunnings has long maintained its reputation as one of Australia’s leading retailers. However, a softer second half to the financial year – as well as moves into new categories – indicate potential challenges for retailers in the home improvement and hardware space in the year ahead. The Wesfarmers-owned brand saw revenue increase by 4.4 per cent to $18.5 billion to finish the financial year.

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How the diabetes epidemic is creating an opportunity for low-GI food brands

Inside Retail

A new partnership between gourmet food purveyor Melvados and healthy food startup Nutriient is targeting the niche market for low glycemic index (GI) snacks amidst a worrying increase in diabetes in Singapore. The latest statistics from Diabetes Singapore estimate that 1 million citizens could be affected by this disease by 2050. In this vein, Melvados and Nutriient recently introduced Singapore’s first-ever low glycemic index (GI) brownie and low sugar chocolate chip cookie, with plans to offer

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WSJ: Rite Aid Prepping for Bankruptcy That Could Limit Opioid Lawsuits’ Impact

Retail TouchPoints

Rite Aid is reportedly preparing for a Chapter 11 bankruptcy filing that could take place within weeks, according to the Wall Street Journal. Quoting people familiar with the situation, the Journal reported that the move would help address the numerous lawsuits related to the retailer’s alleged role in the sale of opioids. Rite Aid provided no comment.

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Revolutionising retail engagement with cashback

Inside Retail

Cashback programs are more effective than reward points in shaping certain shopping behaviours, according to new research conducted by cashback platform Cashrewards in partnership with Inside Retail. Figures from the study show that more than three in five consumers feel that cashbacks are more persuasive than rewards points in encouraging them to spend, from making impulse purchases to trying out new products and opting for higher-quality items.

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Stimulating Impulse Purchases When the Thrill is Gone

Retail TouchPoints

Impulse purchases are an important part of a consumer brand’s revenue growth management (RGM) strategy. A brand’s impulse strategy works in step with retailers to understand where to place a product in-store to trigger more “can’t help myself” purchases, as well as develop exciting displays that reel in shoppers. Think of placing rows of gum at checkout and in-aisle candy shipper displays with mouth-watering graphics.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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How Pleasant State and Who Gives A Crap are nailing the DTC experience

Inside Retail

Delivering a solid direct-to-consumer offer has become an increasingly important part of modern retail. Prior to the Covid-19 pandemic, fewer brands were focusing on their own e-commerce operations. But the system shock delivered by the shuttering of physical retail drove many to rethink their online presence. Today, most brands feature an online store, and are able to talk directly to their customers.

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How to Build a Better Retail Assortment Strategy

Wiser

A well-curated retail assortment bridges the gap between customer preferences and demand for the products offered, ensuring that each item in your inventory adds value to the customer and your business. Moreover, an effective assortment strategy allows retailers to stand out in the fiercely competitive retail landscape, providing a unique and memorable shopping experience.

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Actionable Insights – building sales, profit, capability and collaboration

Mike Anthony

What do you typically expect from a training workshop? Better skills? That would be a start, for sure. But what if you could run a workshop that did much more than that? What if the training workshop built skills? And drove massive additional sales revenue? And profit? What if the workshop delivered a huge return on investment? What if it changed how different teams worked together, delivering a measurable change in cross-functional collaboration levels?

Consumer 100
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Gap Reports Another Period of Declining Sales Across All Brands, Warns of ‘Uncertain Consumer’

Retail Wire

Gap, the retail company, has reported declining sales across all of its brands for another quarter and issued a disappointing guidance for the current quarter. The company, which is projecting a net sales decrease in the low double-digit range for the fiscal third quarter, is struggling with an “uncertain consumer” and challenging economic conditions.

Consumer 100
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Kmart eyes UK expansion amid Wilko collapse

Retail Gazette

Kmart is looking to expand into the UK as it looks to capitalise on the booming value retail market. The Australian discount retailer has been in talks with major supermarkets in recent months over deals to replace the retailers’ existing homeware, toy or pet lines with its own Anko-branded versions. The chain, owned by former Homebase owner Wesfarmers , is exploring partnerships which would see it manage the non-grocery business of supermarkets through its Anko Global division.

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Lockheed Martin — Yes, the Arms Manufacturer — Is Having a Streetwear Moment in South Korea

Retail Wire

Lockheed Martin, the American aerospace and arms company, has surprised many as it appears to have its logo featured on a streetwear collection being sold online in South Korea. The collection, including shirts, hoodies, and jackets, is sold by South Korean company Doojin Yanghang Co. The move has sparked a mix of shock, disbelief, and.

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Wilko: Union requests urgent meeting with business secretary over retailer’s future

Retail Gazette

The union representing Wilko workers has requested an urgent meeting with the business secretary after being informed by bidders of “difficulties” in engaging with administrators. GMB national secretary Andy Prendergast wrote to Kemi Badenoch on Monday asking her to ensure that PwC was considering all the offers it had received for the ailing retailer that has left 12,500 jobs in limbo.

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Subway Is Being Sold to a Massive Private-Equity Firm, Moving the Sandwich Chain Away From Family Ownership After Nearly 60 Years

Retail Wire

Sandwich chain Subway, which has been family-owned for nearly 60 years, is being sold to private-equity company Roark Capital, known for owning brands like Arby’s, Dunkin’, Buffalo Wild Wings, and Jimmy John’s.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Nordstrom to Ramp up RFID in Supply Chain Optimization Plans

RIS News

Nordstrom announced plans to build on their supply chain optimization initiatives, including boosting radio-frequency identification (RFID) initiatives while continuing to enhance inventory productivity and returns processing.

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The Rise of ‘Superfakes’: How High-Quality Designer Knockoffs Became Indistinguishable From the Real Thing.

Retail Wire

The rise of “superfakes” is challenging the authenticity of designer goods, with these high-quality knockoffs becoming nearly indistinguishable from the real products. Unlike traditional knockoffs with obvious signs of inauthenticity, superfakes replicate designer items in intricate detail, making them difficult even for experienced experts to spot.

Consumer 100
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Trademarking Guidelines & Best Practices For Private Label Sellers

Retail Minded

Private label sellers are making their mark in the ever-expanding world of commerce across Canada and the rest of the world. They bring unique products to the market, build brand identities, and create loyal customer bases. But amidst the hustle and bustle of entrepreneurship, most private label sellers often overlook the role of trademarking in brand protection.

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It’s Easier Than Ever To Get a Tiny Home. Home Depot, Amazon, and Costco Are Selling Kits, and Some Will Cost You Under $50,000.

Retail Wire

Major retailers like Amazon, Home Depot, and Costco are capitalizing on the tiny home trend by selling DIY kits that enable people to build their own tiny homes, which typically have a footprint of 600 square feet or less. These kits are being offered at various price points, some even under $50,000, though additional costs.

ATS 100
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Rite Aid reportedly preparing Chapter 11 bankruptcy filing

Retail Dive

A filing could help the retailer restructure $3.3 billion in debt and address a slew of lawsuits alleging it unlawfully filled opioid prescriptions.

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Businesses Are Pressuring Target To Force Its Employees To Return to the Office — And It’s More Evidence That Companies Can’t Win in the Remote Work Wars

Retail Wire

Target is maintaining a flexible hybrid work schedule for employees at its headquarters, allowing for a “flex your day” approach where workers can follow a hybrid schedule instead of a fixed office presence. This policy has drawn criticism from local businesses in downtown Minneapolis, Target’s hometown, as they experience reduced foot traffic due to remote.

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New Cisco Services Help You Achieve Business Outcomes— Faster

Cisco Retail

In my role, I have the incredible opportunity to meet trailblazing IT leaders just like you every day. Each has told me that in order to continue to innovate and help their organization thrive, they must align technology investments to business priorities and achieve remarkable, tangible results. But they can’t do it alone! IT leaders have also shared with me the need for strategic advisors with deep technical expertise and understanding of their business to inform their decisions and accelerate

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US Department Stores See Higher Credit Delinquencies Amid Strained Spending

Retail Wire

Several major U.S. department stores, including Macy’s and Nordstrom, are witnessing an increase in credit card delinquencies, which poses a risk to their revenues as consumers scale back discretionary spending before the critical holiday shopping season.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Instacart files plans to go public

Retail Dive

The grocery technology company, which intends to list its shares on the Nasdaq under the ticker symbol “CART,” said it has not yet determined how much money it will seek to raise through the IPO.

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Whirlpool Is Fined $11.5 Mln by US Agency Over Hazardous Cooktops

Retail Wire

Appliance manufacturer Whirlpool has agreed to pay an $11.5 million civil fine to settle charges from the U.S. Consumer Product Safety Commission (CPSC) that it failed to promptly report a defect in its glass cooktops that could lead to burn and fire hazards. The settlement pertains to 17 models of electric radiant heat cooktops under.

Consumer 100
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Black Hat USA 2023 NOC: Network Assurance

Cisco Retail

The Black Hat Network Operations Center (NOC) provides a high security, high availability network in one of the most demanding environments in the world – the Black Hat event.

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New Gap Inc. CEO: ‘We need to make these brands matter more’

Retail Dive

Further declines in Q2 greeted former Mattel executive Richard Dickson as he took the helm at the apparel conglomerate.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio