Retail TouchPoints

NOVEMBER 21, 2022

Being a DTC brand is a bit of a slog lately — just ask Peloton , Wayfair or Allbirds. But as these brands and many others look to new channels, such as stores and wholesale, to combat flagging sales and elusive profitability, True Classic is doubling down on digital. . Founded in Los Angeles in 2019, the brand started out with the ambitious goal of disrupting the T-shirt category — a saturated, highly commoditized space.

Marketing 317

Marketing Advertising Wholesale Apparel 317

Inside Retail

NOVEMBER 21, 2022

Established in Hong Kong in 2018 by Paris-born Julien De Preaumont, Le Dessert has quickly gained a reputation for its signature Pavlovas and Charlotte layer cake creations, as well as creative jar desserts and cookies. With pop-ups in prestigious malls, including Landmark and Pacific Place, and collaborations with luxury brands such as Burberry, Chanel and Cartier, Le Dessert has carved out a space for itself in Hong Kong’s competitive gourmet marketplace.

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Payment Services Wholesale Shipping Accounting 246

Retail TouchPoints

NOVEMBER 21, 2022

Customer experience in retail is more important than ever before, but businesses are struggling to meet the expectations of the modern consumer. Numerous socioeconomic and macroeconomic factors have created a perfect storm of challenges that has business leaders feeling the heat. Issues such as inflation and the ongoing supply chain crisis don’t seem to be going away, so businesses only have so much control over material and product shortages.

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Customer Experience Employee Engagement Management Consumer 306

Inside Retail

NOVEMBER 21, 2022

Questions and anxiety levels are being raised across the world as we adjust to our present reality. The currents of change can feel swift and frightening as we stumble from the pandemic to changing ways of working and other global crises. We’ve moved on from talking about unprecedented change, resilience, and the new normal. We now discuss uncertainty and tolerance in serious tones.

Marketing 245

Marketing Consumer Marketing Spend Planning 245

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Customer Experience

Retail TouchPoints

NOVEMBER 21, 2022

Bloomingdale’s has launched a multi-brand virtual shopping experience for the holidays with dedicated spaces featuring Chanel , Ralph Lauren and Nespresso. Developed by Emperia , the virtual store is available via the Bloomingdale’s website on desktop and mobile. Ralph Lauren “floor” in the Bloomingdale’s virtual store. Chanel, Ralph Lauren and Nespresso each have their own dedicated “floor” in the virtual store that users can transition between by using the virtual elevator.

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Department Stores Fashion Shopping Customer Experience 306

Inside Retail

NOVEMBER 21, 2022

After several years of impacted Christmas holiday periods, retailers are now gearing up for the first peak period in some time when consumers won’t be in lockdown or self-isolating due to Covid-19. This change, while important for the retail industry overall, is incredibly important for the grocery sector, which benefits most from the Christmas tradition of getting together with family and friends for long breakfasts that turn into lunch, and then turn into dinner.

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Supermarket Promotions Returns Consumer 244

Retail Focus

NOVEMBER 21, 2022

Watchfinder’s arrival in Bicester Village will provide watch lovers with immediate access to over 150 highly sought after and otherwise unobtainable luxury timepieces including Rolex, Patek Philippe, Cartier, Audemars Piguet, IWC and Jaeger-LeCoultre to name but a few – all of which have been meticulously inspected, authenticated and prepared by Watchfinder’s team of expert watchmakers in Europe’s largest accredited and independent service centre.

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Boutique Finance Location Returns 147

Retail TouchPoints

NOVEMBER 21, 2022

Delivery startup Gopuff has updated its services to make ordering easier with a new version of its app that was introduced Nov. 19. Ahead of the Thanksgiving holiday, the company has introduced a gifting option that allows shoppers to send items to recipients who are Gopuff users, or even those who are not on the app, according to TechCrunch. Gift-givers are prompted to enter a recipient’s address information and add a message.

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Location Shopping ATS Marketing 278

Wiser

NOVEMBER 21, 2022

It’s no secret that introducing a new product to the market can be extremely difficult. Coming up with the product idea feels like the first big hurdle, but the true challenge comes from a different step—doing your homework. It’s important that you gain a deep understanding of your customer base. Who are they? Are they happy with your products?

Marketing 147

Marketing Advertising Target Market Consumer 147

Inside Retail

NOVEMBER 21, 2022

The wellness industry is booming and the pandemic only served to speed up its growth. Here, the leaders of three successful brands discuss how they thrive in their niche of the market. Steve Terry, founder of Youtime. Inside Retail : How would you describe Youtime? Steve Terry: We see Youtime as a service. We like to consider ourselves your concierge in the wellbeing space.

Beauty and Health 130

Beauty and Health Planning Marketing Consumer 130

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Retail Wire

NOVEMBER 21, 2022

Walmart is testing drones to deliver goods from a preset menu of items in as few as 30 minutes. The retailer’s pilot program is currently being conducted in six states — Arizona, Arkansas, Florida, Texas, Utah, and Virginia — with market coverage of four million households.

Marketing 130

Marketing 130

Inside Retail

NOVEMBER 21, 2022

Shopping can be an anxiety-inducing experience for the one in five Australians who live with a disability. For those with non-visible conditions such as cognitive differences and sensory sensitivities, the customer experience is at best, hit and miss. Neurodiversity (neurological-diversity) is the term coined by Australian sociologist Judy Singer in the late 1990s and refers to natural variations in the brain that manifest in sensory sensitivities, learning and communication styles that are diff

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Customer Experience Store Layout Shopping Fashion 130

Retail Wire

NOVEMBER 21, 2022

Inflation is weighing heavily on the minds of many Americans with consumer sentiment now about the same as it was during the Great Recession. Forty-one percent of Americans say they are having difficulty keeping up with essential expenses, up from 29 percent last year, according to the Census Bureau.

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Shopping Consumer 130

Inside Retail

NOVEMBER 21, 2022

Blooms The Chemist is expanding its network with three additional stores in the Sydney neighbourhoods of Crow’s Nest, Gladesville, and Penrith. Blooms The Chemist is a network of more than 115 pharmacies in NSW, Queensland, Victoria, SA, NT, and WA that provide expert advice and professional service to local communities. The company entered the Northern Territory in June, opening four outlets in Darwin.

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Management

Retail Wire

NOVEMBER 21, 2022

Members of the nation’s largest railroad union rejected a tentative labor deal with freight railroads, raising concerns about supply chain disruptions. Around 51 percent of SMART Transportation Division members voted against ratifying the pact. “SMART-TD members with their votes have spoken, it’s now back to the bargaining table for our operating craft members,” the SMART-TD president, Jeremy Ferguson, said in a statement.

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Inside Retail

NOVEMBER 21, 2022

The wellness industry is booming and the pandemic only served to speed up its growth. Here, the leaders of three successful brands discuss how they thrive in their niche of the market. Steve Terry, founder of Youtime. Inside Retail : How would you describe Youtime? Steve Terry: We see Youtime as a service. We like to consider ourselves your concierge in the wellbeing space.

Beauty and Health 130

Beauty and Health Planning Marketing Consumer 130

Retail Dive

NOVEMBER 21, 2022

Wealthy consumers are shrugging off inflation and buying high-end goods at higher prices, but that could soften soon.

Consumer 126

Consumer ATS 126

Hunton Andrews Kurth

NOVEMBER 21, 2022

Plaintiff’s firms continue to file variations of state law wiretapping lawsuits over “session replay” software and “live chat” or “chatbot” applications in various jurisdictions. These filings typically allege that companies use such software tools to record users’ interactions with a website without first obtaining users’ consent, thereby violating the wiretapping, eavesdropping, or interception provisions of various state laws.

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Fulfillment

Retail Dive

NOVEMBER 21, 2022

Nike Aventura in Miami mimics the tech features at the company’s other locations and marks yet another investment in data-driven stores.

Location 121

Location ATS 121

Retail Wire

NOVEMBER 21, 2022

New York’s Cannabis Control Board has been slow to approve licenses for companies looking to open recreational marijuana shops. Unauthorized shops have been popping up around the state in the meantime and owners are threatening to sue if the state attempts to shut them down.

Shopping 100

Shopping 100

Retail Dive

NOVEMBER 21, 2022

A multi-branded space features shopping experiences from Ralph Lauren, Nespresso and Chanel.

Department Stores 118

Department Stores Shopping 118

Retail Wire

NOVEMBER 21, 2022

Meat served at the Four Seasons resort at COP27 was not raised on a farm or a ranch. It came from a test tube, a method advocates are promoting as a way to meet the world’s protein needs while fighting climate change.

Promotions 100

Promotions ATS 100

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

Retail Dive

NOVEMBER 21, 2022

Families of all income levels are planning to increase their spending during the holiday, as well as their reliance on credit cards.

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Planning 110

Retail Wire

NOVEMBER 21, 2022

Employers are planning to raise workers’ wages by an average of 4.6 percent next year, according to a survey by Willis Towers Watson. The raises would be the highest annual bump in 15 years, although they would still trail the rate of inflation, which is above seven percent.

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Planning 100

Retail Dive

NOVEMBER 21, 2022

A comprehensive returns strategy can enhance shopper engagement while minimizing the impact on the bottom line.

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Returns 105

Retail Wire

NOVEMBER 21, 2022

Brands are setting minimum prices to limit retailer discounting and protect margins on their products. Minimum price programs set the lowest price that retailers can advertise a brand’s products for sale.

Advertising 100

Advertising 100

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

Small Biz Trends

NOVEMBER 21, 2022

A Master Franchise happens when an investor goes all in. These franchisees pay big money to develop business opportunities in a specific territory. They recruit new franchisees, train them and offer support. Master franchise opportunities cover a number of new businesses over a specific period. Here’s some more good information on this franchising opportunity.

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Location Marketing ATS 98

Retail Wire

NOVEMBER 21, 2022

Matthew Kaness, CEO of GoodwillFinds.com, says that shoppers are going to the site to buy luxury goods, including art and collectibles, designer handbags and vintage sneakers. An authenticated Picasso signed print recently sold on the site for $2,500.

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Independent Retailer

NOVEMBER 21, 2022

To successfully launch any small business off the ground, you need a business plan. Even if it is just a simple sheet of paper, it is important for entrepreneurs to do their homework and understand where they are in the market, where they are going, and think strategically about the goals they want to set for their company. . “A well-written business plan can mean the difference between success and failure — not only when it comes to securing capital, but also as it relates to actually running y

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Planning Target Market Finance Wholesale 98

Retail Dive

NOVEMBER 21, 2022

The marketplace wants to create an immersive online shopping experience during its annual holiday event.

Shopping 98

Shopping 98

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