Retail TouchPoints

JANUARY 13, 2022

Collective Cannabis has partnered with AI and robotics startup Wings to utilize the solution provider’s EXO Delivery System to streamline logistics and deliver an enhanced customer experience. The EXO system is designed to automate retail logistics and workflows with extensibility, versatility and sustainability in mind. Collective Cannabis is focused on reducing congestion and minimizing waiting times at its store in Littleton, Mass., which is set to open in Q1 2022.

Customer Experience 304

Customer Experience Shopping Store Operations ATS 304

Inside Retail

JANUARY 13, 2022

Global plus-size women’s apparel retailer City Chic has seen unaudited sales revenue of $178.3m for the 26 weeks to 26 December, creating sales growth of 49.8 per cent. . The business’ customer base increased by 23 per cent during this period despite the pandemic and major supply chain disruptions, and revenue grew 14 per cent. However, the fashion firm’s first quarter profit was impacted by $1 million per month over 4 months due to indefinite store closures following the guidance from Federal a

Apparel 246

Apparel Fashion Management Marketing 246

Retail TouchPoints

JANUARY 13, 2022

There has been an idea circulating for some time that when it comes to luxury, the U.S. is still a developing market. And while Erwan Rambourg, author of Future Luxe: What’s Ahead for the Business of Luxury, points out that that characterization isn’t exactly true to begin with, the pandemic may put the idea to rest for good. Anish Melwani, Chairman & CEO of LVMH Inc., the U.S.

Consumer 299

Consumer Marketing Jewelry Fashion 299

Inside Retail

JANUARY 13, 2022

The National Cabinet has relaxed isolation rules for several key industries in order to curb the growing workforce shortages. The easing of isolation rules for close household contacts of Covid cases has been met with backlash from The Transport Workers’ Union. The new changes mean workers who live in the same household as in a Covid-19 case can return to work if they produce a negative rapid antigen test and do not have symptoms.

Returns 246

Returns ATS 246

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

JANUARY 13, 2022

In some parts of the country, the demand for cannabis extraction, distribution and retail dispensaries has outpaced supply. This has created opportunity for real estate owners and operators everywhere, whose empty strip malls and warehouses now represent a new and steady source of rental income. Sounds like a win-win? Think again. While cannabis operations may be coming to the rescue and joining the ranks of retail tenants, it’s not a simple process to repurpose your storefront for a cannabis op

Location 279

Location Promotions Management Planning 279

Inside Retail

JANUARY 13, 2022

Ingka Group, the owner of most Ikea furniture stores worldwide, has bought more land in the United States as part of a long-term commitment to responsible forest management, it said on Thursday. Ingka Group will plant seedlings of mainly longleaf pine on the 1,321 hectares (3,264 acres) of land in Florida. “The new forests will support increased biodiversity, help ensure sustainable timber production from responsibly managed forests, and recover land damaged by Hurricane Michael in October

Management 238

Management 238

Retail Focus

JANUARY 13, 2022

JD.com has opened two robotic shops by the new brand name “ ochama ” in the Netherlands, with more locations to follow soon. The new model of shops introduces an unprecedented shopping format merging online ordering and pick-up shop in which robots prepare the parcels, and home delivery service. The first two ochama pick-up shops are in Leiden and Rotterdam, with two more to open in Amsterdam (Diemen) and Utrecht.

Shopping 189

Shopping Home Furnishings Supply Chain Management Fashion 189

Retail TouchPoints

JANUARY 13, 2022

Blue Yonder has launched several microservices under its Luminate Commerce portfolio, with the goal of helping retailers meet the last mile demands of their customers. The individually deployable, augmentative microservices are designed to improve the shopper experience by helping retailers ensure order and fulfillment accuracy. Luminate Commerce can help retailers offer flexible fulfillment options and save costs through capabilities including: Commits: This tool can help retailers provide shop

Fulfillment 263

Fulfillment Management Shipping ATS 263

Retail Wire

JANUARY 13, 2022

Rihanna is opening five stores — in Las Vegas, Los Angeles, Houston, Philadelphia, and Washington DC — for her consumer-direct SavageXFenty lingerie brand. “We bout to bring you a whole new #SavageXFenty experience with the launch of our brick-and-mortar retail stores! can’t believe it’s actually that time, and I can’t wait for you to have this experience irl…,” wrote the recording artist/entrepreneur in an Instagram post.

Consumer 189

Consumer 189

Inside Retail

JANUARY 13, 2022

As supply chain delays continue to hit major supermarkets across Australia, Woolworths has reinstated product limits on certain lines that are selling out: in particular, toilet paper and painkillers. The move is “precautionary”, according to the business, as it continues to grapple with logistical constraints brought on by the surging wave of Omicron cases which have caused many workers in key industries to isolate, and which is causing anxious Australians to consider panic buying once more.

Supermarket 130

Supermarket 130

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Wire

JANUARY 13, 2022

The Omicron variant has hit the grocery industry hard and stores have had to reduce services and cut hours to serve customers. Some chains have resorted to bringing in corporate workers to fill staffing gaps at their physical locations.

Grocer 130

Grocer Location ATS 130

Inside Retail

JANUARY 13, 2022

Fashion house Yoox Net-A-Porter has named its new general manager for Asia-Pacific: former Vestiaire Collective APAC vice president Natalie Lee. Lee will aim to strengthen the business’ local presence across all APAC countries outside of mainland China and Japan, and will oversee marketing, communications, personal shopping and commercial planning. “APAC is one of the fastest growing online markets globally, making it one of the most exciting places in the world to be doing business,

Fashion 130

Fashion Planning Marketing Management 130

Retail Wire

JANUARY 13, 2022

Prices for food bought for at-home consumption rose 6.5 percent over the past year, while out-of-home was up six percent, according to the Labor Department. Bank of America Securities analyst Sara Senatore believes the gap could benefit restaurants.

ATS 130

ATS 130

Inside Retail

JANUARY 13, 2022

From paid voting and protesting days to a company-wide fund that supports employees facing hardship and adversity, beauty giant Deciem is all about putting their people at the forefront of the business. Here, we chat with VP of People, Ashley Thomson, about the initiatives she’s most proud of at the company and how retailers should support their teams right now.

ATS 130

ATS Management 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Nvidia

JANUARY 13, 2022

Starting next week, Fortnite on GeForce NOW will launch in a limited-time closed beta for mobile, all streamed through the Safari web browser on iOS and the GeForce NOW Android app. The beta is open for registration for all GeForce NOW members, and will help test our server capacity, graphics delivery and new touch controls performance. Members will be admitted to the beta in batches over the coming weeks.

Planning 142

Planning ATS 142

Inside Retail

JANUARY 13, 2022

It’s an icon of fast food that has raised its unmistakable red and yellow branding across the Aussie landscape since opening up the first outlet in Yagoona, New South Wales back in 1971. Today the global business has more than 1000 outlets across Australia (85 per cent of them franchised), employing more than 107,000 people and serving a staggering 2 million Aussies daily.

Planning 130

Planning Consumer ATS Marketing 130

Retail Wire

JANUARY 13, 2022

Social commerce is expected to grow to $1.2 trillion by 2025, up from $492 billion last year, according to a new report by Accenture.

Social Commerce 140

Social Commerce 140

Inside Retail

JANUARY 13, 2022

Live and digital runways from the likes of Jason Grech, Viktoria + Woods, Bianca Spender, Bec + Bridge, Oroton and Aje; a Welcome to Country ceremony in Fed Square; masterclasses, styling sessions, panel discussions, workshops and live DJ sets – they’re all happening at this year’s Melbourne Fashion Festival (MFF), which is set to take place in the first two weeks of March.

Fashion 130

Fashion Payment Services Consumer Promotions 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

JANUARY 13, 2022

A federal judge has sided with American producers in ruling that Switzerland and France do not have the sole right to identify a specific type of cheese as gruyère. “Although the term gruyère may once have been understood to indicate an area of cheese production, the factual record makes it abundantly clear that the term gruyère has now, over time, become generic to cheese purchasers in the United States,” wrote Judge T.S.

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Inside Retail

JANUARY 13, 2022

British online fashion retailer Asos reiterated its already downgraded outlook on Thursday after supply chain constraints and volatile demand limited sales growth in its four months to December 31 trading period. It posted total sales growth of 5 per cent, following a 22-per-cent rise in the year to end August, and said gross margin decreased by 400 basis points to 43 per cent, driven by a need to discount goods and higher freight costs.

Fashion 130

Fashion Returns Finance Marketing 130

Retail Wire

JANUARY 13, 2022

Monster Beverage has agreed to acquire CANarchy, a maker of craft beer and hard seltzer, for $330 million in cash. “The acquisition will provide us with a fully in-place infrastructure, including people, distribution and licenses, along with alcoholic beverage development expertise and manufacturing capabilities in this industry,” said Monster co-CEO Hilton Schlosberg.

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Inside Retail

JANUARY 13, 2022

Most digital marketers like to think of themselves as data-driven, particularly in a retail context. Rightly so – it’s virtually impossible to run digital ad campaigns without being comfortable with performance metrics, analytics and optimisation techniques. . However, there are serious issues with the quality of data that is being used to analyse campaign performance and fuel decision making. .

Advertising 130

Advertising Consumer Marketing ATS 130

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

JANUARY 13, 2022

The new Barbie brand Ida B. Wells doll is designed to honor a woman who was born into slavery and grew up to become an investigative journalist and wrote about the lynchings of three store owners in Memphis, TN, who were murdered because they represented a competitive threat to white-owned stores.

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Talking Retail

JANUARY 13, 2022

Mondel?z International is bringing back its Cadbury FC promotion, offering shoppers the chance to win football-themed prizes. The new “Win A Day In Their Boots” competition offers consumers the chance to win one of eight experiences with football clubs, including Arsenal FC, Aston Villa Women, Chelsea FC, Leeds United FC, Liverpool FC, Manchester City, Manchester.

Promotions 116

Promotions Consumer ATS 116

Retail Wire

JANUARY 13, 2022

Online retailers, such as Imperfect Foods, Misfits Market and Weee, could benefit from the out-of-stock situation plaguing grocery stores. The same could be true of veterinarians who sell pet food at a time when supplies through more mainstream sources are harder to come by.

Supermarket 100

Supermarket Marketing ATS 100

Nvidia

JANUARY 13, 2022

At the National Retail Federation’s annual trade show, conversations tend to touch on recurring themes: “Will we be able to stock must-have products for next Christmas?,” “What incentives can I offer to loyal workers?” and “What happens to my margins if Susie Consumer purchases three of the same dresses online and returns two?”. The $26 trillion global retail industry is undergoing accelerated change, brought on by the pandemic and rapidly changing consumer habits.

Shrinkage 115

Shrinkage Checkout Inventory Management Point of Sale 115

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

365 Retail

JANUARY 13, 2022

JD.com has opened two robotic shops by the new brand name “ ochama ” in the Netherlands, with more locations to follow soon. The new model of shops introduces an unprecedented shopping format merging online ordering and pick-up shop in which robots prepare the parcels, and home delivery service. The first two ochama pick-up shops are in Leiden and Rotterdam, with two more to open in Amsterdam (Diemen) and Utrecht.

Shopping 111

Shopping Home Furnishings Supply Chain Management Payment Services 111

Cisco Retail

JANUARY 13, 2022

The Q3 Schedule for Cisco’s Partner Success Training Series is Now Live. Cisco is investing in partner transformation, helping partners build new capabilities to meet customer needs for business outcomes. In our weekly Partner Success Webinar Training series Thursdays at 8am PT/ 11am ET, we show partners and Cisco partner stakeholders how they can transform their business and deliver expanded value throughout the lifecycle.

Planning 110

Planning ATS 110

Nvidia

JANUARY 13, 2022

Addressing a growing labor crisis among quick-service restaurants, startup Vistry is harnessing AI to automate the process of taking orders. The company will share its story at the NRF Big Show , the annual industry gathering of the National Retail Federation in New York, starting Jan. 16. “They’re closing restaurants because there is not enough labor,” said Atif Kureishy, CEO of Vistry, which is a member of the NVIDIA Inception startup accelerator program.

Kiosk 108

Kiosk Consumer ATS 108

Retail Dive

JANUARY 13, 2022

Online spending rose nearly 9% compared to last year, though typical red-letter days like Black Friday and Cyber Monday took a back seat.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience