Mon.Nov 29, 2021

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Does a Wine’s Taste Represent the Next Frontier in Digital Personalization?

Retail TouchPoints

As consumers spend more time and money online, brands and retailers are feeling greater pressure to stand out. Advanced merchandising and more granular personalization can help, but executives may wonder how can they go the extra mile to show they really understand customers’ wants, needs and preferences. Katerina Axelsson believes taste could be one of the next frontiers for personalization, which is one of the reasons she founded Tastry.

Consumer 342
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Black Friday sales grew 34 per cent in 2021: Shopify

Inside Retail

Black Friday was a successful endeavour for many Australian businesses, according to data from Shopify which found that, over the course of last Friday, local sales grew 34 per cent on the firm’s records from last year. “Each year, Black Friday represents one of the largest single-day sales moments for entrepreneurs around the world, and this year it was bigger than ever,” said Shopify president Harley Finkenstein.

Consumer 299
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Gift Card Purchases Up 414% as Americans Shift to ‘Buy Now, Shop Later’ Mindset

Retail TouchPoints

Gift cards are shaping up to be a holiday hero this season, as consumers and retailers continue to grapple with supply and shipping issues. The latest data from the Adobe Digital Economy Index revealed that out-of-stock messages rose a whopping 325% in October 2021 compared to the same month in pre-pandemic times (way back in 2019), and in the last month alone consumers have been hit with more than 2 billion out-of-stock messages online.

Shopping 312
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How China’s retail revolution could change the way the world shops

Inside Retail

China’s dominance in manufacturing has made it the factory of the world. The subsequent economic growth enriched an ever-expanding middle class, and the country’s retail industry has quickly adapted to supply a growing appetite for consumption. Some of these developments in the way people spend their money, powered by the latest technology, will soon be appearing on a device near you.

Shopping 246
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Top 5 Ways Retail Brands Can Win with Gen Z

Retail TouchPoints

As we look at what is filling the diminishing role that religion plays in the lives of Gen Z , we can clearly see this generation gravitate toward products, services and experiences that provide ways for them to take care of their physical and mental well-being and offer them community and social connection. According to a Current Forward survey of 2,000 Gen Zers and millennials, Nike received top mentions as a brand that reaps benefits similar to loyal followers or enthusiasts of religions.

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SurfStitch managing director stepping down this week

Inside Retail

Justin Hillberg, managing director of shared services of SurfStitch-owner Alquemie Group, is stepping down from his role leading the surf brand’s restructure at the end of this week. “While leaving was a difficult decision, the timing for an exit feels right for me and the business,” Hillberg said. “The Alquemie Group remains in a very strong position with exciting plans for the future and a strong executive team that is focused on delivering growth.”.

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Ebay cements focus on $1bn sneaker market with authenticator acquisition

Inside Retail

Ebay has picked up Sneaker Con Digital: a business it had partnered with to power its Authentication Guarantee on sneaker sales across the globe. The details of the deal were not disclosed. The online marketplace launched its Authenticity Guarantee last year in the US and in May in Australia , allowing customers who purchase sneakers to have the items passed through dedicated authentication centres in New York or Las Vegas for physical inspection – by Sneaker Con – and to have international deli

Marketing 246
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Meet Ryan from Cisco’s customer advocacy community

Cisco Retail

Our customers are the heart and soul of everything we do at Cisco and each one of them has an interesting story to tell! Our Q&A series allows us to shine a spotlight on some of our most passionate customer advocates in The Global Gateway community as we learn more about their stories and backgrounds. You may be wondering: What is The Global Gateway ?

Planning 136
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Meet the Aussie smart farm that made a statement at COP26

Inside Retail

Bartle Frere Bananas, an award-winning Queensland banana farm that supplies fruit to the nation’s biggest supermarkets, showcased its smart farm technology on the world stage earlier this month at the UN Climate Change Conference (COP26) in Glasgow. The Bartle Frere Bananas case study featured in Hitachi’s COP26 presentation, Technology and Data Are Key to Save the Environment to demonstrate how artificial intelligence (AI), machine learning (ML) and sensor technology can support sustainable foo

ATS 243
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Cisco Security Heroes: The power of partnerships, employee education, and zero trust policies

Cisco Retail

Today’s cybersecurity universe shares many similarities with the Marvel Universe. There’s bad guys (those pesky cyber-attackers) and there’s good guys, like cybersecurity thought leader Mark Lynd, and Enric Cuixeres Saez, Head of IT at Leng-d’Or. In a recent video, Mark and Enric sat down to discuss the latest dangers and developments in the ever-evolving world of cybersecurity – and it’s an absolute must-watch !

Location 133
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AI In The Aisles: The Executives Guide To Better In-Store Experiences

Speaker: Steve Worthy, MBA

The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.

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3 critical steps to building a retail media network

Retail Dive

Consider these top steps to making a successful retail media operation.

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Romance Was Born takes home top award at Australian Fashion Laureate

Inside Retail

Anna Plunkett and Luke Sales of Romance Was Born have been named Australia’s fashion designers of the year at the Australian Fashion Laureate. The event, which seeks to recognise and highlight the talent across Australia’s fashion industry, also awarded Maara Collective’s Julie Shaw as Indigenous Designer of the Year, while Bassike’s Deborah Sams and Mary Lou Ryan took home Sustainable Innovation of the Year.

Fashion 130
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Walmart's CFO to leave the company after 22 years

Retail Dive

Brett Biggs officially departs on Jan. 31, 2023. As part of the transition, he will remain a board member of the retailer's fintech startup.

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Inside the book industry’s supply chain ‘crisis’

Inside Retail

Australians have been warned to do their Christmas shopping early, as international supply chain issues are impacting global shipping. One industry under particular pressure is that of books, with printers, publishers and booksellers in Australia, the United States and Britain feeling the impact at their most important time of year. Chris Redfern, who owns three Avenue Bookstores in Melbourne, recently told the ABC booksellers are facing “a crisis”.

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Secondhand sales are not disrupted by supply chain woes

Retail Wire

Companies engaged in selling secondhand goods have a strong message at this point in time. Pricing remains a value in an inflationary period and inventory remains solid despite the supply chain disruptions affecting sellers of new goods. “While many retailers have been forced to raise prices due to inflation or supply chain pressure, we do not have the same level of exposure,” James Reinhart, CEO of ThredUp, said on the company’s third quarter earnings call.

Consumer 130
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Warehouse, shipping workers pay the hidden cost of the holiday season

Inside Retail

What’s the meaning of Christmas? For many, it’s about feasting, family, and napping while watching the cricket. But for e-commerce giants like Amazon, Christmas is the most lucrative time of the year. During the 2020 holiday season, Amazon processed more than A$6.6 billion in sales. And for the warehouse and shipping workers who actually get these purchases to their destinations, the run-up to Christmas means long hours and more demanding work, often under poor conditions and with little job sec

Shipping 130
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Amazon exec says Black Friday was a record breaker

Retail Wire

Dave Clark, CEO of Amazon Worldwide Consumer, said the company had “record-breaking Black Friday” with consumers spending heavily on clothing, holiday decor and toys. “I don’t see inflation particularly impacting consumers this holiday season so far, and we’re very optimistic about what’s to come,” he said.

Consumer 130
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From Street Fashion to Online – How to Set-up an E-commerce Store

Retail Focus

These days, online shopping is a massive industry. In 2020, with the COVID-19 pandemic in full swing, online retailers earned over $4.2 trillion from just over two billion shoppers. Overall, the industry grew by about 25 percent, and the trend doesn’t seem to be slowing. . So, if you’re trying to sell products (e.g., clothing), the best way to do so is online.

Fashion 130
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Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Tight inventory and skimpier discounts will limit Cyber Monday sales

Retail Wire

U.S. retailers are expected to generate fewer dollar sales for Cyber Monday than they did last year as limited inventory and less sharply discounted fail to move consumers. “We’ve seen the lowest holiday discount rates in recent history,” said Rob Garf, general manager of retail at Salesforce. “There won’t be more presents under the tree this year.

Consumer 130
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Appnovation unveils a Series of Strategic Initiatives to Support its Retail and Commerce Expansion

Retail Focus

As the global digital consultancy continues on its growth trajectory, Appnovation announces new leadership talent, several strategic partnerships in the retail and commerce industry and its acceptance into the MACH Alliance. Building on its existing roster of work with global retail and commerce clients , the series of initiatives solidify Appnovation’s position as a global provider of cutting edge retail and commerce solutions, helping its customers deliver innovative digital experiences that d

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Why Viktoria & Woods is about creativity, inclusivity and sustainability

Inside Retail

Margie Woods launched her fashion label Viktoria & Woods in 2004 in Melbourne to offer women timeless pieces in their wardrobe, with knitwear at the heart of it. Here, she discusses adjusting to changing consumer sensibilities, the brand’s sustainability efforts and the role young parents on staff have played in expanding the label’s range. Inside Retail : Now that 2021 is drawing to a close, how are you feeling about the New Year for the business?

Fashion 130
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Glasgow store finds increased demand thanks to Snappy Shopper

Talking Retail

A Nisa store in Glasgow which was one of the first to use the Snappy Shopper delivery app has seen daily orders rise to 50 a day. The Nisa Local in Motherwell Rd, run by Daniall Nadeem, has been working with Snappy Shopper since the beginning of last year. At first, orders were just a. This story continues at Glasgow store finds increased demand thanks to Snappy Shopper.

ATS 122
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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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AI linked to soaring revenues during holiday retail boom

Inside Retail

Two years of unprecedented disruption to retail have brought us to a holiday season that’s sure to be dominated by e-commerce. Retailers who’ve spent the pandemic stepping up their digital game will enjoy the benefits of what’s predicted to be a lucrative online spend – with consumers emerging from the pandemic primed to do their holiday shopping from the comfort of home.

Consumer 130
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Federated Learning With FLARE: NVIDIA Brings Collaborative AI to Healthcare and Beyond

Nvidia

NVIDIA is making it easier than ever for researchers to harness federated learning by open-sourcing NVIDIA FLARE , a software development kit that helps distributed parties collaborate to develop more generalizable AI models. Federated learning is a privacy-preserving technique that’s particularly beneficial in cases where data is sparse, confidential or lacks diversity.

Planning 121
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Mask mandate returns in England, but unions argue it should have been with us all along

Talking Retail

The government has decided to re-introduce mandatory mask wearing in English stores from tomorrow (30th November). Even before the announcement was made some critics were arguing that compulsory mask wearing should never have been stopped in England in July. Scotland, Wales and Northern Ireland all kept compulsory mask rules for indoor settings. Paddy Lillis, general.

Returns 120
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Peloton sues Lululemon in dispute over apparel line

Retail Dive

After the cycle maker launched its own private label apparel, the athleisure specialist claimed the new products infringed on its patents.

Apparel 119
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Kettle Chips supports retailers at Christmas with cash prizes

Talking Retail

Kettle Chips is running a trade competition ahead of Christmas, offering retailers the chance to win cash prizes worth £10,000. Five runners up will also receive a selection of 40g packs of Kettle Chips including, Lightly Salted, Sea Salt & Balsamic Vinegar, Mature Cheddar & Red Onion, Sea Salt & Crushed Black Peppercorns, Sweet Chilli. This story continues at Kettle Chips supports retailers at Christmas with cash prizes.

ATS 119
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NVIDIA AI Enterprise Helps Researchers, Hospitals Targeting Cancer Hit the Mark

Nvidia

Whether facilitating cancer screenings, cutting down on false positives, or improving tumor identification and treatment planning, AI is a powerful agent for healthcare innovation and acceleration. Yet, despite its promise, integrating AI into actual solutions can challenge many IT organizations. The Netherlands Cancer Institute (NKI), one of the world’s top-rated cancer research and treatment centers, is using the NVIDIA AI Enterprise software suite to test AI workloads on higher-precision 3D c

Planning 109
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Three critical steps to building a retail media network

Retail Dive

Consider these top steps to making a successful retail media operation.

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Now Live! New Partner Roles Mean More Customer Value

Cisco Retail

Since we launched our Cisco Partner Program last year, the integrator and provider roles went live with great momentum. Now, I’m happy to share with you that the developer and advisor roles are open for business. Developers and advisors are important because they design and produce solutions that deliver more advanced capabilities based on Cisco technology to customers.

Marketing 105
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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.