Retail TouchPoints

SEPTEMBER 29, 2022

There are signs of a disconnect between consumers and retailers when it comes to sustainability. A recent report has found that two-thirds of consumers are willing to pay more for sustainable products than retailers expect — and reveals that consumer preference for recommerce models is also being underserved. Further reinforcing this misalignment is the finding that only half of the senior retailer executives surveyed believe sustainability to be an important purchase consideration for consumers

Fast Fashion 362

Fast Fashion Fashion Consumer Markdowns 362

Inside Retail

SEPTEMBER 29, 2022

Appliance retailer Dyson has opened a Dyson Demo Service Centre at Sydney’s Moore Park. The space features a walk-in service bar designed to coach owners on how to resolve machine faults at home, a retail area where experts offer live demonstrations and recommendations coupled with other offerings such as gift wrappings and personalisation services.

Technical Support 246

Technical Support ATS Location 246

Retail TouchPoints

SEPTEMBER 29, 2022

When Snapchat first hit the scene back in 2011 it was an instantaneous hit with younger audiences because it offered something that was almost impossible to find on the internet — transience. In the 11 years since, Snapchat has evolved to more closely resemble its social media counterparts (which in turn have adopted many Snapchat-style functionalities).

Social Commerce 297

Social Commerce Consumer Shopping Returns 297

Inside Retail

SEPTEMBER 29, 2022

Woolworths Group has named Daniel Hake as the new MD of Big W operations and Von Ingram as head of the group’s non-food retail businesses including Big W, MyDeal, PetCulture and HealthyLife. Hake joined Woolworths Group in May 2018 and was most recently its commercial director of merchandising and customer value in Woolworths Supermarkets. Prior to this, he was GM of customer transformation and digital strategy for WooliesX and Woolworths Group.

Management 246

Management Supermarket Wholesale 246

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Customer Experience

Retail TouchPoints

SEPTEMBER 29, 2022

Gap, Inc. ’s Athleta brand has teamed up with ThredUP and Shop Premium Outlets to pilot a new resale program and expand further into the off-price sector, respectively. Both initiatives are designed to help Athleta reach new customers and boost loyalty as it continues to expand its growing stake in the activewear and intimates segments. Resale with ThredUP.

Accessories 276

Accessories Apparel Shopping Retailing Pricing 276

Inside Retail

SEPTEMBER 29, 2022

Budget apparel retailer Best & Less Group (BLG) CEO Rodney Orrock will be taking a three-month sabbatical from the company, for medical reasons. Former MD and current non-executive chair Jason Murray will take over Orrock’s responsibilities effective immediately. “Our business is in strong shape and the company remains focused on trading through the important Black Friday and Christmas trading periods and executing our growth strategy,” said Murray.

Apparel 246

Apparel ATS Accessories Fashion 246

Inside Retail

SEPTEMBER 29, 2022

Online channels accounted for nearly one-quarter of Premier Investments’ sales last year as government mandates caused stores to be shuttered. The group, which owns and operates Jay-Jays, Dotti, Peter Alexander, Just Jeans, Smiggle, Portmans and Jacqui E, has reported an overall lift in sales of 5.2 per cent to $1.5 billion for the year, with tax-paid profit up 4.9 per cent to $285.2 million.

Apparel 245

Apparel Accounting Planning Management 245

Retail TouchPoints

SEPTEMBER 29, 2022

A little less than year after first announcing its plans, Macy’s has joined the ranks of other major retailers such as Walmart and Target with the debut of its own third-party marketplace. The platform, which is integrated into the existing Macy’s website and app, brings an expanded assortment of 400 new brands across 20 product categories at launch.

Department Stores 189

Department Stores Apparel Fulfillment Shipping 189

Retail Dive

SEPTEMBER 29, 2022

The department store is filling gaps in its assortment with an online selection of toys, pet goods and other items. Should some end up in stores, too?

Department Stores 138

Department Stores 138

Retail TouchPoints

SEPTEMBER 29, 2022

Health and hygiene brand Essity has completed its acquisition of Knix , a digitally native intimates brand, for $320 million. Essity now owns 80% of Knix shares, while CEO and founder Joanna Griffiths retains the remaining 20%. The closing of the transaction was completed as Knix celebrated its 2 million customer milestone during a time when the intimates category is slated to reach $16.2 billion in the U.S. by 2026.

Apparel 182

Apparel Finance Advertising Consumer 182

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Inside Retail

SEPTEMBER 29, 2022

Walmart is entering the metaverse through mega-platform Roblox and has launched two immersive experiences, Walmart Land and Walmart’s Universe of Play. The virtual spaces are said to offer unique interactive content and entertainment for customers and bring the “best of Walmart’s isles” into the digital realm. Roblox started as an online game for kids in 2006 and eventually grew into a global community of over 52 million users daily.

Fashion 130

Fashion Marketing ATS Supermarket 130

Retail Focus

SEPTEMBER 29, 2022

When Edinburgh Gin wanted to open its latest pop-up store in Edinburgh city centre, they tasked Exhibeo VM to design a store which reinforced the company’s branding, whilst creating a lasting visual impact. Using a colourful, textured look to elevate the customer experience and entice shoppers into the store, Exhibeo VM specified Forbo Flooring Systems’ adhesive-free Modul’up range in the Coral Terrazzo colourway, to bring the vision to life.

Shopping 130

Shopping Customer Experience Fashion Consumer 130

Retail Wire

SEPTEMBER 29, 2022

Walgreens had to reduce hours of operations for two pharmacies in Cambridge, MA, as a result of not having enough staff on hand. “In communities impacted by staffing shortages, we adjust hours of operation with the goal of creating minimal disruption for customers and patients. In such instances, we will direct customers to other nearby Walgreens locations for prescription needs, care and support,” the company said in a statement.

Location 130

Location 130

Retail Dive

SEPTEMBER 29, 2022

The speedy delivery service comes as the beauty retailer is rapidly expanding its store footprint through a partnership with Kohl’s.

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115

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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

Retail Wire

SEPTEMBER 29, 2022

Amazon.com’s new “pinch-grasping” robot is moving closer to being able to pick up items like a human hand. The technology, which handles about 1,000 items an hour, was able to pick up 95 percent of items without causing damage, in a recent test.

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130

Retail Dive

SEPTEMBER 29, 2022

In preparation for demand, some companies are staffing for the season similarly to 2021 while others are reducing their efforts.

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Retail Focus

SEPTEMBER 29, 2022

London-based architecture and design studio Bluebottle has created a new, contemporary showroom for Holland & Sherry on Savile Row, London. The two-storey, appointment-only space offers visitors a warm welcome with rich, natural materials and upholstered furniture that subtly nods to the heritage of the Holland & Sherry brand and its prestigious Savile Row location.

Apparel 113

Apparel Returns Location ATS 113

Retail Dive

SEPTEMBER 29, 2022

The retailer took on debt from a private equity acquisition last year. Then the home goods market tanked.

ATS 111

ATS Marketing 111

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Fulfillment

Retail Wire

SEPTEMBER 29, 2022

Canopy Growth Corp is divesting its Canadian marijuana retail business including stores operating under the Tweed and Tokyo Smoke banners. Licensee OEG Retail Cannabis will buy 23 Tokyo Smoke and Tweed stores and 420 Investments Ltd will purchase five corporate stores in Alberta. The marijuana producer’s license deal with Alimentation Couche-Tard for Tweed-branded stores has been canceled.

Store Operations 100

Store Operations 100

Retail Dive

SEPTEMBER 29, 2022

The retailer is looking to provide more convenience as consumers seek out discount retailers to combat inflation.

Consumer 105

Consumer 105

Retail Wire

SEPTEMBER 29, 2022

Chipotle Mexican Grill has agreed to test “Chippy,” a robotic kitchen assistant, in one of its restaurants in California. The pilot is expected to yield feedback from employees and customers that will help determine how to scale the technology at the chain’s restaurants.

ATS 100

ATS 100

Retail Dive

SEPTEMBER 29, 2022

Sophie Bambuck will take on the marketing role while Jennifer Ingraffea will fill the merchandising position as the brand builds out its leadership team.

Marketing 104

Marketing 104

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

Retail Wire

SEPTEMBER 29, 2022

Daniel Lee has been named as the new chief creative officer at Burberry, the largest luxury brand in the UK. Mr. Lee previously served as creative director of Bottega Veneta from 2018 until 2021.

ATS 100

ATS 100

Independent Retailer

SEPTEMBER 29, 2022

These changes have upended the digital advertising strategy for hundreds of thousands of businesses, and have forced them to find a new path to their customers. This pivot is not all bad news for companies, since these Big Data-driven ads were based on outdated or inaccurate data. Brands that head in this direction and embrace new opportunities for marketing will see great benefits in the years ahead. by Scott Frey.

Advertising 98

Advertising Marketing Returns Consumer 98

Retail Wire

SEPTEMBER 29, 2022

Low-income consumers participating in the Supplemental Nutrition Assistance Program (SNAP) can now buy groceries online through the Instacart and Ship platforms and pay for them using their electronic benefits transfer (EBT) cards.

Shipping 100

Shipping Consumer 100

V Count

SEPTEMBER 29, 2022

What is a museum? The definition of a museum used to be simpler. The word museum referred to a physical space (usually a building or a building complex) that showcased a collection of art pieces, artifacts, or other types of objects. These objects, of course, offer some sort of value in either cultural, historical, or scientific importance. However, online museums are also becoming increasingly popular as a result of the emergence of digital technologies.

Management 97

Management Promotions ATS Location 97

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

Retail Wire

SEPTEMBER 29, 2022

Starbucks said it would like to begin contract negotiations with Workers United next month. The union represents workers at 238 stores that have voted to unionize. Union members are skeptical of Starbucks’ intentions, claiming that they have reached out to the company since May with no response.

ATS 100

ATS 100

365 Retail

SEPTEMBER 29, 2022

Ribble Cycles wins the Omni-channel Experience award at the Creative Retail Awards 2022. The Creative Retail Awards ‘is a dynamic and exciting annual event designed to recognise and reward innovation and excellence in retail design and experience. The awards showcase the very best talent across the full spectrum of the industry and from across the globe’. .

ATS 85

ATS 85

Mulesoft

SEPTEMBER 29, 2022

The communications, media, and technology sectors have faced unparalleled disruption during the pandemic with skyrocketing demand paralleled by a rise in customer expectations. While many organizations in this sector were frontrunners in digital transformation, the overnight shift exposed the need for greater resilience, flexibility, and technological capabilities.

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365 Retail

SEPTEMBER 29, 2022

ClearPay’s Richard Bayer, EVP, Country Manager and Head of Sales , while on a panel at the Ecommerce Expo, co-located with Technology for Marketing, said “GenZ and millennials make over 90% of their purchases using a debit card. This is due to their risk averse nature after witnessing their parents suffer financial loss during the 2008 financial crisis.

Consumer 80

Consumer Accounting Promotions Returns 80

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